Ubiquiti UniFi Cloud Key Gen2 Plus Quick Start Manual
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Ubiquiti UniFi Cloud Key Gen2 Plus Quick Start Manual

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Model: UCK-G2-PLUS

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Summary of Contents for Ubiquiti UniFi Cloud Key Gen2 Plus

  • Page 1 Model: UCK-G2-PLUS...

  • Page 2: Package Contents

    Introduction Thank you for purchasing the Ubiquiti Networks® UniFi® Cloud Key Gen2 Plus. This Quick Start Guide is designed to guide you through installation and also includes warranty terms. Package Contents UniFi Cloud Key Gen2 Plus System Requirement Web Browser: Google Chrome (Other browsers may have limited functionality.)
  • Page 3 Network Topology Requirement A DHCP-enabled network (for the UniFi Cloud Key to obtain an IP address) UniFi Cloud Key US-16-150W USG-PRO-4 (DHCP Server) Internet Sample Network Diagram...

  • Page 4: Hardware Overview

    Hardware Overview Front Panel LED Color State Status White Solid Ready for configuration Flashing Initializing Heartbeat Firmware upgrade in Flashing progress. Device is busy; do not touch or unplug it. Blue Solid Device ready for use Flashing Shutting down Rapid Device failure;...

  • Page 5: Front Panel

    Front Panel UniFi Video Screen Last Motion LCD Screen Displays device status information and the following: UniFi SDN UniFi SDN Active UniFi SDN 1.4k 1.4k Active Icon Description UniFi SDN Controller software Local IP address Status of internet connection Number of wired client devices or throughput of wired network traffic Number of wireless client devices or throughput of wireless network traffic...
  • Page 6 UniFi Video UniFi Video Last Motion Icon Description UniFi Video software Local IP address Status of internet connection Number of active cameras Time of last motion detected Standby 192.168.1.1 UniFi Cloud Key Icon Description Status of internet connetion Local IP address Device name Status of Bluetooth...

  • Page 7: Back Panel

    Back Panel Reset microSD USB Type C Button Slot Port Power Button USB Type C Ethernet Power Port Port Reset The Reset button serves two functions: • Restart Press and release the Reset button quickly. • Restore to Factory Default Settings Press and hold the Reset button for more than five seconds.

  • Page 8: Side Panels

    Side Panels Security Lock Slot Rack-Mount Rack-Mount Notch Notch Security Lock Slot Allows the UniFi Cloud Key to be used with an optional security cable or lock (not included). Rack-Mount Notches Lock the UniFi Cloud Key into place when used with the optional rack-mount accessory (not included).

  • Page 9: Bottom Panel

    Bottom Panel 13-Pin Connector HDD Latch 13-Pin Connector Connects to the optional rack-mount accessory (not included). HDD Latch Releases the HDD bay tray.

  • Page 10: Hardware Installation

    Hardware Installation 1. Connect an Ethernet cable (not included) to the Ethernet port. 2. Connect the other end of the Ethernet Cable to a port on a network switch, such as a UniFi PoE Switch.
  • Page 11 Powering the UniFi Cloud Key Use an 802.3af-compliant switch, such as a UniFi PoE Switch, or a USB power source (not included). UniFi Switch The UniFi Cloud Key can be powered by a UniFi PoE Switch or other 802.3af-compliant switch. UniFi Switch Power Connection Diagram USB Power Source Connect a USB cable (not included) from the UniFi Cloud Key...

  • Page 12: Initial Setup Via Bluetooth

    Initial Setup via Bluetooth Use the UniFi Mobile app to configure the UniFi Cloud Key. 1. Download the UniFi Mobile app from the App Store® (iOS) or Google Play (Android). ™ 2. Enable Bluetooth on your mobile device. 3. Launch the app and hold your mobile device within 1.5 m (5’) of the UniFi Cloud Key.

  • Page 13: Software Installation

    Software Installation The UniFi Controller and UniFi Video 4 software applications are pre-installed on the UniFi Cloud Key. Note: You can run the UniFi Controller or UniFi Video software, or you can run both applications simultaneously. Go to the appropriate section for your software application. UniFi Controller Software Use one of the following methods to launch the software: •...
  • Page 14 Note: The default fallback IP address of the UniFi Cloud Key is 192.168.1.30. 5. If the Ubiquiti® Device Discovery Tool is already installed, proceed to step 7. If the tool is not installed, you will be prompted to add it.
  • Page 15 7. The tool will search for the UniFi Cloud Key. Click Adopt in the Cloud Key’s Actions column to continue. 8. If the Cloud Key firmware is not the latest version, click Upgrade Firmware to upgrade the firmware. 9. Click Open Controller Wizard to set up the Controller on the Cloud Key.
  • Page 16 Cloud Login Credentials screen. Enter your Ubiquiti account email/username and password to enable cloud access. Alternatively, you can click Register now to create a Ubiquiti account. Click Enable Cloud Access. 12. Wait for the UniFi Controller to be adopted, and then click Launch.
  • Page 17 Instructions for Other Web Browsers 1. Ensure that your host system is on the same Layer-2 network as the UniFi Cloud Key. 2. The UniFi Cloud Key is set to DHCP by default, so it will try to automatically obtain an IP address. Assign a specific IP address to the UniFi Cloud Key, or check the DHCP server for its IP address.

  • Page 18: Firmware Update

    5. The UniFi Setup Wizard appears. Follow the on-screen instructions. For step-by-step instructions, refer to the User Guide, which is available at www.ubnt.com/download/unifi After the UniFi Setup Wizard is finished, the UniFi Controller management interface will appear. Log in with the Admin Name and Password that you created, and then you can manage your UniFi devices and view network statistics using the UniFi Controller management interface.
  • Page 19 3. Launch the web browser. In the address field, type https:// followed by the appropriate IP address. Press enter (PC) or return (Mac). 4. Click Configure to change the settings of the UniFi Cloud Key. 5. Enter the Username and Password (the default login is ubnt/ ubnt).
  • Page 20 7. You have two options for updating the firmware: • Check for Updates Click Check for Updates to see if there is a newer firmware version. If there is, then you can follow the on-screen instructions to upgrade now. Update Manually Click Update Manually to update •...
  • Page 21 UniFi Cloud Key Configuration Login Instructions 1. Ensure that your host system is on the same Layer-2 network as the UniFi Cloud Key. 2. The UniFi Cloud Key is set to DHCP by default, so it will try to automatically obtain an IP address. Assign a specific IP address to the UniFi Cloud Key, or check the DHCP server for its IP address.

  • Page 22: Navigation Bar

    6. The Main screen will appear. Navigation Bar The UniFi Cloud Key configuration consists of three primary pages: • “Main” • “Configuration” • “Maintenance” Username At the top right of each screen, click the Username to display the Change Password, Change Username, and Logout options: Change password To change the password, click...
  • Page 23 • Old password Enter the current password (the default is ubnt). • New password Enter the new password. • Confirm password Enter the new password again. Submit Click Submit to apply changes. • • Cancel Click Cancel to discard changes. Change username To change the username, click New password...
  • Page 24 Status Device Name Displays the hostname or alias of the UniFi Cloud Key. Uptime Displays the duration of time the UniFi Cloud Key has been running. Version Displays the version number of the UniFi Cloud Key firmware. MAC Address Displays the MAC address or hardware identifier of the UniFi Cloud Key.
  • Page 25 Configuration The Configuration screen allows you to configure the basic and network settings of the UniFi Cloud Key. Basic Settings Device Name Enter a descriptive name or identifier for the UniFi Cloud Key. Also known as a host name. Time Zone Select the appropriate time zone.
  • Page 26 • DHCP The use of the Dynamic Host Configuration Protocol (DHCP) is the default. The UniFi Cloud Key automatically acquires network settings from the network’s DHCP server. Fallback IP Address Enter the IP address for the UniFi Cloud Key to use if an external DHCP server is not found.

  • Page 27: Maintenance

    Maintenance The Maintenance screen contains administrative options. Security Password To change the password, click Change Password. • Old password Enter the current password (the default is ubnt). • New password Enter the new password. • Confirm Password Enter the new password again. •...
  • Page 28 Username To change the username, click Change Username. • New username Enter the new username. • Submit Click Submit to apply changes. • Cancel Click Cancel to discard changes. Maintenance Reboot Click Reboot to powercycle the UniFi Cloud Key. Power Off Click Power Off to turn off the UniFi Cloud Key.
  • Page 29 Check for Updates Click Check for Updates to see if there is a newer firmware version. If there is, then you can follow the on-screen instructions to upgrade now. Note: Updating the UniFi Cloud Key firmware will also update the UniFi Controller software. We recommend that you back up your UniFi Controller configuration before updating the UniFi Cloud Key firmware.
  • Page 30 UniFi Version Displays the version number of the UniFi Controller software. Check for Updates Click Check for Updates to see if there is a newer software version. If there is, then you can follow the on-screen instructions to upgrade now. Note: We recommend that you back up your UniFi Controller configuration before upgrading the UniFi...

  • Page 31: Hdd Replacement

    4. Click Get Started and follow the on-screen instructions. For information on configuring and using the UniFi Video software, refer to the User Guide on the website: www.ubnt.com/download/unifivideo HDD Replacement A 1 TB HDD is pre-installed. If you want to replace it, you must use a 2.5”...
  • Page 32 4. Pull one side of the tray away from the HDD to remove it. 5. Insert the replacement HDD at an angle into the tray and then press the HDD into place. 6. Push the HDD bay tray back into the case.

  • Page 33: Specifications

    Specifications UCK-G2-PLUS Dimensions 131.16 x 27.10 x 134.20 mm (5.16 x 1.07 x 5.28") Weight 582 g (1.28 lb) Enclosure Anodized Aluminum Management Interface UniFi UniFi Video Hard Drive Capacity 1 TB eMMC Memory 32 GB Networking Interface (1) 10/100/1000 Ethernet Port Buttons (1) Power (1) Reset...

  • Page 34: Safety Notices

    Safety Notices Read, follow, and keep these instructions. Heed all warnings. Only use attachments/accessories specified by the manufacturer. WARNING: Do not use this product in a location that can be submerged by water. WARNING: Avoid using this product during an electrical storm.

  • Page 35: Limited Warranty

    (VI) has no original Ubiquiti MAC label, or is missing any other original Ubiquiti label(s); or (VII) has not been received by Ubiquiti within 30 days of issuance of the RMA.

  • Page 36: Limitation Of Liability

    SUBJECT TO LIMITATIONS, INTERRUPTIONS, DELAYS, CANCELLATIONS AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS FACILITIES. UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR THIRD PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS, DELAYS, CANCELLATIONS, DELIVERY FAILURES, DATA LOSS, CONTENT CORRUPTION, PACKET LOSS, OR OTHER DAMAGE RESULTING FROM ANY OF THE FOREGOING.
  • Page 37 Note Some countries, states and provinces do not allow exclusions of implied warranties or conditions, so the above exclusion may not apply to you. You may have other rights that vary from country to country, state to state, or province to province. Some countries, states and provinces do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitation may not apply to you.

  • Page 38: Battery Warning

    ISED Canada CAN ICES-3(A)/NMB-3(A) This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: This device may not cause interference, and This device must accept any interference, including interference that may cause undesired operation of the device. This radio transmitter (IC: 6545A-UCKG2P) has been approved by ISED Canada.

  • Page 39: Australia And New Zealand

    Australia and New Zealand Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. CE Marking CE marking on this product represents the product is in compliance with all directives that are applicable to it.
  • Page 40 RoHS/WEEE Compliance Statement English European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams.
  • Page 41 Español La Directiva 2012/19/UE exige que los equipos que lleven este símbolo en el propio aparato y/o en su embalaje no deben eliminarse junto con otros residuos urbanos no seleccionados. El símbolo indica que el producto en cuestión debe separarse de los residuos domésticos convencionales con vistas a su eliminación.

  • Page 42: Declaration Of Conformity

    Íslenska [Icelandic] Hér með lýsir UBIQUITI NETWORKS yfir því að UCK-G2-PLUS er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 2014/53/EU. Fullur texti ESB samræmisyfirlýsing er að finna á eftirfarandi netfangi: www.ubnt.com/compliance...

  • Page 43: Online Resources

    Español [Spanish] Por la presente, UBIQUITI NETWORKS declara que el tipo de equipo radioeléctrico UCK-G2-PLUS es conforme con la Directiva 2014/53/UE. El texto completo de la declaración UE de conformidad está disponible en la dirección Internet siguiente: www.ubnt.com/compliance...

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