Ubiquiti UniFi Cloud Key Gen2 Plus Manual
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Ubiquiti UniFi Cloud Key Gen2 Plus Manual

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UniFi Cloud Key Gen2 Plus

System Requirement

Web Browser: Google Chrome (Other browsers may have limited functionality.)

Hardware Overview

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Summary of Contents for Ubiquiti UniFi Cloud Key Gen2 Plus

  • Page 1 Package Contents UniFi Cloud Key Gen2 Plus System Requirement Web Browser: Google Chrome (Other browsers may have limited functionality.) Hardware Overview Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 2 HDD Bay Removable hard drive tray for 2.5" SATA drive. The Cloud Key G2 Plus only supports hard drives that can operate on 5V power. Hard drives that require additional power are not supported. LCD Screen Device Status display. Automatically rotates status screens for enabled controllers. Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 3 UniFi Network Display UniFi Protect Display LCD Display for UniFi Network Icon Description UniFi Network Controller name Current WAN bandwidth usage Status of Network Cloud Access Number of managed UniFi Access Points Number of client devices on the network Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 4 LCD Display for UniFi Protect Icon Description UniFi Protect Controller name and bandwidth Total camera(s) recording bitrate Status of Protect Cloud Access Number of active cameras registered in UniFi Protect Time of last motion detected by UniFi Protect Power Button Press to turn the Cloud Key Gen 2 Plus on or off.
  • Page 5 Optional slot used for external backup (microSD card not included). USB Type C Port Reserved for future use. USB Type C Power Port Used for power if PoE is not available. Quick Charge 2.0 or Quick Charge 3.0- compliant USB power adapter is required. Ethernet Port Connects to a gigabit switch port on your LAN.
  • Page 6 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 7 White Device is ready to be configured Device is booting up Flashing White Device is initializing/deinitializing Heartbeat White Firmware update in process Blue Device is configured and ready Main power has been lost and device is counting down. Flashing Blue If power is restored within 10 seconds, the device will return to its previous state.
  • Page 8 Slow Flashing Blue Client connected to device via Bluetooth (BLE) Device is in recovery mode. Flashing White/Blue The LED will cycle through a pattern at one-second intervals, between off, white, and blue. Security Slot Allows the Cloud Key Gen 2 Plus to be used with a Kensington security lock (not included).
  • Page 9 HDD Latch Releases the HDD tray from the drive bay.Releases the HDD tray from the drive bay. WARNING: Do not operate the HDD Latch while the Cloud Key Gen2 Plus is in use or powered on. Hardware Installation Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 10 Powering the Cloud Key Gen2 Plus Use an 802.3af-compliant switch, such as a UniFi PoE Switch, a USB power source, or 48V PoE adapter (not included). UniFi Switch Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 11 USB Power Source Connect a USB cable (not included) from the Cloud Key Gen 2 Plus directly to a USB power source: Quick Charge 2.0 or Quick Charge 3.0 compliance is required. Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 12 Optional Rackmount Accessory Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 13 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 14 When connecting the Cloud Key Gen2 Plus to the Rackmount Accessory, the width of the Docking Bay must be adjusted to accommodate the dimensions. To adjust the Docking Bay: Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 15 3. Insert the Cloud Key Gen2 Plus into the docking bay once the following three conditions are met: a. The 13-pin connector is face up b. The LCD screen is face forward c. There is no Ethernet cable connected to the Ethernet Port on the Cloud Key Gen2 Plus Create PDF in your applications with the Pdfcrowd HTML to PDF API...
  • Page 16 Warning: To prevent creating a loop or other unfavorable behavior on the network, only one Ethernet connection should be used. Do not use the Ethernet port on the Cloud Key Gen2 Plus and the Rackmount Accessory simultaneously. Setting Up UniFi Network via App Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 17 Note: Ensure that Bluetooth is enabled on your mobile device. You will need to set up the Cloud Key Gen2 Plus with your mobile device and be within 1.5 m (5') from where it is installed. Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 18 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
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  • Page 22 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 23 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
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  • Page 27 Pre-installed Software The UniFi Network Controller and UniFi Protect software applications come pre- installed on the Cloud Key Gen2 Plus. Note: You can run the UniFi Network Controller or UniFi Protect software individually, or you can run both applications simultaneously. Setting Up UniFi Protect via App Create PDF in your applications with the Pdfcrowd HTML to PDF API...
  • Page 28 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 29 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 30 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 31 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
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  • Page 33 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
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  • Page 35 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 36 9. Tap the side menu in the upper-left corner of the app for additional information. Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 37 Chrome Instructions Use the Chrome browser to set up your Cloud Key Gen2 Plus. Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 38 3. Proceed to the section that corresponds with your selection: Setting Up UniFi Network Setting Up UniFi Protect Cloud Key G2+ Settings Setting Up UniFi Network Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 39 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 40 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 41 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 42 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 43 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 44 Accessing UniFi Network Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 45 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 46 Controller Sections Icon Description The Dashboard screen provides a visual overview of your network’s status, including latency and throughput information for each client and device. The Statistics screen provides a visual representation of the clients and network traffic on your managed UniFi Network network. Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 47 Icon Description The Map section allows you to create maps (either upload custom images of your location(s) or use Google Maps™) for a visual representation of your Network network and also view your system topology. The Devices screen displays a list of UniFi devices managed by your Network controller.
  • Page 48 Setting Up UniFi Protect Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 49 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 50 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 51 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 52 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 53 Accessing UniFi Protect 1. Launch the Chrome web browser and type the IP address of your Cloud Key Gen2 Plus into the address field. Press enter (PC) or return (Mac). Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 54 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 55 UniFi Protect Sections Icon Description The Cameras screen lists all cameras currently managed by UniFi Protect. The Live View screen lists all live view layouts for UniFi Protect. Click Add Live View to create a new live view. Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 56 Icon Description Review events recorded by UniFi Protect. Customize your events by selecting a camera from the drop-down list and creating a specific date range of recordings to view. You can also choose a date range from one of pre-defined shortcuts in the upper-right menu. Add/change/delete users in UniFi Protect.
  • Page 57 Accessing UniFi Management Portal Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 58 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 59 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 60 HDD Replacement Note: The Cloud Key G2 Plus only supports hard drives that can operate on 5V power. Hard drives that require additional power are not supported. The Cloud Key Gen2 Plus comes pre-installed with a 1TB SATA HDD. If you want to replace it, you must use a 2.5"...
  • Page 61 WARNING: Do not release or operate the HDD Latch while the Cloud Key Gen2 Plus is in use or powered on. Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 62 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 63 Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 64 Specifications Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...
  • Page 65 UCK-G2-PLUS Dimensions 131.16 x 27.10 x 134.20 mm (5.16 x 1.07 x 5.28") Weight 582 g (1.28 lb) Enclosure Anodized Aluminum Management Interface UniFi Management Portal; UniFi Network; UniFi Protect Hard Drive Capacity 1 TB 2.5" SATA HDD (user-upgradeable*) Device Capacity UniFi Protect Mode UniFi Network + Protect Up to 20 UniFi Cameras...
  • Page 66 UCK-G2-PLUS Operating Humidity 20 to 80% Noncondensing Certifications CE, FCC, IC Only hard drives that can operate on 5V power are supported. Safety Notices 1. Read, follow, and keep these instructions. 2. Heed all warnings. 3. Only use attachments/accessories specified by the manufacturer. WARNING: Do not use this product in location that can be submerged by water.
  • Page 67 The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions. Compliance Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 68 This radio transmitter has been approved by ISED Canada. CAN ICES-3(A)/NMB-3(A) Le présent appareil est conforme aux CNR d’ISDE Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : 1. l’appareil ne doit pas produire de brouillage; 2.
  • Page 69 Australia and New Zealand Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. Brazil Nota: Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados. CE Marking CE marking on this product represents the product is in compliance with all directives that are applicable to it.
  • Page 70 Note: All countries listed may operate at 30 dBm. BFWA member states may operate at 36 dBm. Note: Operation in the 5.8 GHz frequency band is prohibited in BFWA member states. Other countries listed may use the 5.8 GHz frequency band. WEEE Compliance Statement Declaration of Conformity Online Resources...
  • Page 71 © 2020 Ubiquiti Inc. All rights reserved. Create PDF in your applications with the Pdfcrowd HTML to PDF API PDFCROWD...

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