Ruckus Wireless ZoneFlex series User Manual
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Ruckus Wireless ZoneFlex series User Manual

Indoor access point, release 104.0
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ZoneFlex Indoor Access Point
Release 104.0
User Guide
Part Number: 800-71241-001 Rev A
Published: 22 August 2016
www.ruckuswireless.com

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  • Page 1 ZoneFlex Indoor Access Point Release 104.0 User Guide Part Number: 800-71241-001 Rev A Published: 22 August 2016 www.ruckuswireless.com...

  • Page 2: Copyright Notice And Proprietary Information

    No part of this documentation may be used, reproduced, transmitted, or translated, in any form or by any means, electronic, mechanical, manual, optical, or otherwise, without prior written permission of Ruckus Wireless, Inc. ( Ruckus”), or as expressly provided by under license from Ruckus.

  • Page 3: Table Of Contents

    Contents Copyright Notice and Proprietary Information................2 1 Introduction Overview of the Ruckus Wireless Access Point..............6 Unpacking the Ruckus Wireless AP..................6 Package Contents........................6 Controller Discovery and Standalone Operation..............7 Getting to Know the AP Features..................8 ZoneFlex 7055 Wall Switch.....................9 ZoneFlex 7352......................17 ZoneFlex 7372......................21 ZoneFlex 7372-E......................25...
  • Page 4 Working with Event Logs and Syslog Servers..............140 Enabling Logging and Sending Event Logs to a Syslog Server........140 Sending a Copy of the Log File to Ruckus Wireless Support........141 Saving a Copy of the Current Log to Your Computer...........141 Upgrading the Firmware Image..................142 Upgrading Manually via FTP or TFTP................142...
  • Page 5 Where to Find More Information..................146 Appendix A: AP Support for Bluetooth Low Energy Devices Appendix B: Configuring Link Aggregation (LACP) for AP Backhaul ZoneFlex Indoor Access Point Release 104.0 User Guide...

  • Page 6: Introduction

    Unpacking the Ruckus Wireless AP The first step after you have purchased a Ruckus Wireless indoor AP is to unpack the AP and check the package contents. 1. Open the AP package, and then carefully remove the contents.

  • Page 7: Controller Discovery And Standalone Operation

    SKU purchased) Controller Discovery and Standalone Operation Ruckus Wireless ZoneFlex Access Points can operate in either standalone mode, be managed by FlexMaster server, or be managed by any of the Ruckus controller products.

  • Page 8: Getting To Know The Ap Features

    • AP CLI command "set director ip" Getting to Know the AP Features This section identifies the physical features of each Ruckus Wireless AP model that is discussed in this guide. Before you begin the installation process, Ruckus Wireless recommends that you become familiar with these features.

  • Page 9: Zoneflex 7055 Wall Switch

    The 7055 is designed for installation in an electrical junction box. This section identifies the physical features the 7055. Before you begin the installation process, Ruckus Wireless recommends that you become familiar with these features. Front View Features The front view of the 7055 includes four Ethernet Ports, a pass through port and a DC in socket on the bottom front panel.
  • Page 10 Introduction Getting to Know the AP Features Figure 1: ZF7055 front view Table 2: ZF7055 front view features Number Name Description Pass Through port Pass through port. Power Input Optional 48V DC power input. LAN1-LAN3 Three 10/100 RJ-45 Ethernet Ports. LAN4 One 10/100 RJ-45 LAN port with PoE out.
  • Page 11 Introduction Getting to Know the AP Features Figure 2: ZF 7055 rear panel Table 3: ZF 7055 rear panel features Number Name Description PoE In LAN/Uplink Uplink LAN port that supports 802.3af and 802.3at Power over Ethernet (PoE) input. Punch down Block 110 punchdown block.
  • Page 12 Introduction Getting to Know the AP Features LEDs Refer to the table below for descriptions of LEDs and their behaviors. The LEDs are not visible once the AP is installed. Table 4: ZF 7055 LEDs Definition • Off: Off • Red: Bootup in process •...
  • Page 13 Mesh networking is enabled, but the AP is still searching for a mesh uplink. • Off: The AP is not being managed by a Ruckus Wireless controller (standalone mode). • Green: The AP is being managed by a Ruckus Wireless controller.
  • Page 14 Introduction Getting to Know the AP Features Figure 3: Reset buttons Press and hold the Soft Reset button for three seconds or more to reset the AP to factory defaults. Press and release the Hard Reset button to restart the AP. NOTE On the 7055, the Hard reset button restarts the AP, while the Soft reset button reverts the AP to factory default settings.
  • Page 15 NOTE The 7055 comes with a bracket for a single 1-gang electrical outlet box. For adjacent outlet boxes, use the optional Ruckus Wireless ZF7055 adjacent wall bracket kit (part number 902-0111-000). • Remove the outlet box cover from the outlet box, retaining the original box cover screws.
  • Page 16 Introduction Getting to Know the AP Features Figure 4: Attach 7055 AP cables before mounting to the bracket 4. Mount the AP to the bracket. • Snap the AP onto the mounting bracket by hooking the two locking tabs on the bottom of the bracket into the slots on the bottom of the AP.

  • Page 17: Zoneflex 7352

    NOTE The 100.x AP base images support standalone mode and FlexMaster (FM) WLAN manager operation. The SmartZone software-compatible images only support Ruckus Wireless SCG, SZ and vSZ controllers The ZD-compatible images only support ZD controllers. NOTE The 7352 requires a minimum of AP base image 100.0.0 and later to operate, or SCG 1.1.1 and later, vSZ 2.5 and later, SmartZone software 3.2 and later, or ZD 9.5.1...
  • Page 18 Introduction Getting to Know the AP Features Figure 7: 7352 top view Table 5: 7352 front panel elements Description PWR LED • Off: Off. • Red: Boot up in process. • Flashing Green: No routable IP address • Green: On. OPT LED Not used in this model.
  • Page 19 Getting to Know the AP Features Description DIR LED • Off: The AP is not being managed by a Ruckus Wireless controller (standalone mode). • Green: The AP is being managed by a Ruckus Wireless controller. • Slow flashing green (one flash every two...
  • Page 20 Introduction Getting to Know the AP Features Description AIR LED • Off: The AP is operating in standalone mode or operating as a root AP (RAP) or a non-mesh AP. • Green: The AP is functioning as a RAP or MAP and the uplink signal is good. •...

  • Page 21: Zoneflex 7372

    Introduction Getting to Know the AP Features Figure 8: 7352/7372 rear panel Table 6: 7352/7372 rear panel elements Item Name Description 10/100/1000+PoE Port One RJ-45 port for a 10/100/1000 PoE (Power over Ethernet, 802.3af) connection. 10/100 Port One RJ-45 port for a 10/100 connection. Power Connect the power adapter (12 VDC/1.25A) to this socket.
  • Page 22 Introduction Getting to Know the AP Features Figure 9: 7372 top view Table 7: 7372 front panel elements Description Power LED • Off: Off. • Red: Boot up in process. • Flashing Green: No routable IP address. • Green: On. ZoneFlex Indoor Access Point Release 104.0 User Guide...
  • Page 23 Getting to Know the AP Features Description DIR LED • Off: The AP is not being managed by a Ruckus Wireless controller (standalone mode). • Green: The AP is being managed by a Ruckus Wireless controller. • Slow flashing green (one flash every two...
  • Page 24 Introduction Getting to Know the AP Features Description 5GHz LED • Off: The WLAN service is down. • Amber: The WLAN is up, but no clients or downlink MAPs are associated/connected. • Green: The WLAN is up and at least one client is associated.

  • Page 25: Zoneflex 7372-E

    Introduction Getting to Know the AP Features Figure 10: 7372 rear panel ZoneFlex 7372-E The ZoneFlex 7372-E is a best-performing, concurrent dual-band, mobile-ready, two-stream 802.11n AP, with two RP-SMA connectors used to support dual-band 2.4GHz and 5GHz external antennas. NOTE The 100.x AP base images support standalone mode and FlexMaster (FM) WLAN manager operation.
  • Page 26 • Flashing Green: No routable IP address • Green: On. DIR LED • Off: The AP is not being managed by a Ruckus Wireless controller (standalone mode). • Green: The AP is being managed by a Ruckus Wireless controller. • Slow flashing green (one flash every two...
  • Page 27 Introduction Getting to Know the AP Features Description 5GHz LED • Off: The WLAN service is down. • Amber: The WLAN is up, but no clients or downlink MAPs are associated/connected. • Green: The WLAN is up and at least one client is associated.

  • Page 28: Zoneflex 7982

    Introduction Getting to Know the AP Features Figure 12: 7372-E rear panel Table 9: 7372-E rear panel elements Item Name Description RST Button Pressing, and then quickly releasing this internal button reboots the AP. Pressing and holding it for six seconds resets the AP to factory default settings.
  • Page 29 • Flashing Green: No routable IP address • Green: On. DIR LED • Off: The AP is not being managed by a Ruckus Wireless controller (standalone mode). • Green: The AP is being managed by a Ruckus Wireless controller. • Slow flashing green (one flash every two...
  • Page 30 Introduction Getting to Know the AP Features Description AIR LED • Off: The AP is operating in standalone mode or operating as a root AP (RAP) or a non-mesh AP. • Green: The AP is functioning as a Mesh AP (MAP), and the wireless signal to its uplink AP is good.
  • Page 31 Introduction Getting to Know the AP Features Figure 14: 7982 rear panel Table 11: 7982 rear panel elements Item Name Description ETHERNET + PoE Port One RJ-45 port for a 10/100/1000 PoE (Power over Ethernet, 802.3af/at) connection (Note). ETHERNET Port One RJ-45 port for a 10/100/1000 connection.

  • Page 32: Zoneflex H500 Wall Switch

    Introduction Getting to Know the AP Features Item Name Description RESET Button Pressing, and then quickly releasing this internal button reboots the AP. Pressing and holding it for six seconds resets the AP to factory default settings. CAUTION! Resetting the AP to factory default settings erases all settings that you configured previously.
  • Page 33 Introduction Getting to Know the AP Features NOTE The H500 AP requires a minimum of AP base image 100.1.0 and later to operate, or SCG 3.1 and later, vSZ 3.0 and later, SmartZone software 3.2 and later, or ZD 9.10 and later to operate.
  • Page 34 Introduction Getting to Know the AP Features Front Panel Features The following figure shows the front view of the H500. Figure 15: H500 front view Rear Panel Features The following figure shows the rear panel of the H500. For a description of each rear panel element, refer to the table below.
  • Page 35 • Green: The AP is being managed by a Ruckus Wireless controller. • Slow flashing green (one flash every two seconds): The AP is being managed by a Ruckus Wireless controller, but is currently unable to communicate with the controller. • Fast flashing green (two flashes every...
  • Page 36 Introduction Getting to Know the AP Features Description 5GHz WLAN • Off: The 5GHz WLAN service is down. Green: The WLAN service is up, at least one client is associated, and no downlink MAPs are connected. • Slow flashing green (one flash every two seconds): The WLAN service is up, at least one downlink MAP is connected, and no clients are associated.
  • Page 37 Introduction Getting to Know the AP Features Figure 17: H500 bottom panel Table 15: H500 bottom panel elements Item Name Description USB port Optional USB connector (refer to About Peripheral Devices Appendix A: AP Support for Bluetooth Low Energy Devices on page 148).

  • Page 38: Zoneflex H510 Wall Switch

    Introduction Getting to Know the AP Features ZoneFlex H510 Wall Switch H510 is an 802.11ac Wave 2 dual band access point with integrated 5-port Ethernet, in a form factor which allows mounting to electrical outlet boxes. The H510 is the 11ac Wave 2 successor to the H500.
  • Page 39 Introduction Getting to Know the AP Features Front Panel Features The following figure shows the front view of the H510. Figure 19: H510 front view Rear Panel Features The following figure shows the rear panel of the H510. For a description of each rear panel element, refer to the table below.
  • Page 40 • Red: Boot up in process. • Flashing Green: No routable IP address • Green: On. • Off: The AP is not being managed by a Ruckus Wireless controller (standalone mode). • Green: The AP is being managed by a Ruckus Wireless controller.
  • Page 41 Introduction Getting to Know the AP Features Description 5GHz WLAN • Off: The 5GHz WLAN service is down. Green: The WLAN service is up, at least one client is associated, and no downlink MAPs are connected. • Slow flashing green (one flash every two seconds): The WLAN service is up, at least one downlink MAP is connected, and no clients are associated.

  • Page 42: Zoneflex R300

    Introduction Getting to Know the AP Features Item Name Description LAN2 port 10/100 RJ-45 Ethernet Port. LAN1+PoE 10/100 RJ-45 LAN port with PoE out. Supports 802.3af PSE Class 2 port or 3 (depending on power input; refer to About Peripheral Devices). 48VDC port Optional 48VDC power input connector.
  • Page 43 Introduction Getting to Know the AP Features NOTE The R300 is an entry level 802.11n dual-band AP that does not support the Smart Mesh or Spectrum Analysis features, and supports a maximum of 250 unencrypted clients. Front View Features The R300 includes five LEDs on its front panel and buttons and connectors on its rear panel.
  • Page 44 Introduction Getting to Know the AP Features Description DIR LED • Off: The AP is not being managed by a controller (standalone mode). • Green: The AP is being managed by a controller. • Slow flashing green (one flash every two seconds): The AP is being managed by a controller, but is currently unable to communicate with the controller.

  • Page 45: Zoneflex R310

    Introduction Getting to Know the AP Features Figure 24: R300 rear panel Table 20: R300 rear panel elements Item Name Description 10/100/1000+PoE Port One RJ-45 port for a 10/100/1000 PoE (Power over Ethernet, 802.3af) connection. RST Button Pressing, and then quickly releasing this internal button reboots the AP.
  • Page 46 Introduction Getting to Know the AP Features NOTE The R310 is an entry level 802.11ac dual-band AP that does not support the Smart Mesh or Spectrum Analysis features, and supports a maximum of 100 unencrypted clients. Front View Features The R310 includes five LEDs on its front panel and buttons and connectors on its rear panel.
  • Page 47 Introduction Getting to Know the AP Features Description DIR LED • Off: The AP is not being managed by a controller (standalone mode). • Green: The AP is being managed by a controller. • Slow flashing green (one flash every two seconds): The AP is being managed by a controller, but is currently unable to communicate with the controller.
  • Page 48 Introduction Getting to Know the AP Features Figure 26: R310 rear panel Table 22: R310 rear panel elements Item Name Description 10/100/1000+PoE Port One RJ-45 port for a 10/100/1000 PoE (Power over Ethernet, 802.3af) connection. RST Button Pressing, and then quickly releasing this internal button reboots the AP.

  • Page 49: Zoneflex R500

    Introduction Getting to Know the AP Features ZoneFlex R500 The R500 is a high-performance 2x2:2 802.11ac dual-band AP designed for medium client density deployments. NOTE The 100.x AP base images support standalone mode and FlexMaster (FM) WLAN manager operation. The SmartZone software-compatible images only support SCG, SZ and vSZ controllers.
  • Page 50 Introduction Getting to Know the AP Features Figure 27: R500 top view Table 23: R500 front panel LEDs Description • Off: Off. • Red: Boot up in process. • Flashing Green: No routable IP address • Green: On. • Off: The AP is not being managed by a controller (standalone mode).
  • Page 51 Introduction Getting to Know the AP Features Description • Off: The WLAN service is down. • Amber: The WLAN is up, but no clients or downlink MAPs are associated/connected. • Green: The WLAN is up and at least one client is associated. No downlink MAPs are connected.
  • Page 52 Introduction Getting to Know the AP Features Figure 28: R500 rear panel Table 24: R500 Rear panel element descriptions Label Description RESET Button Pressing, and then quickly releasing this button reboots the AP. Pressing and holding it for six seconds resets the AP to factory default settings.

  • Page 53: Zoneflex R510

    Introduction Getting to Know the AP Features ZoneFlex R510 The R510 is a high-performance 2x2:2 802.11ac Wave 2 dual-band AP designed for medium client density deployments. The R510 has a USB port on its bottom panel. The USB port is intended for low-power devices such as BLE (Bluetooth low energy) beacons.
  • Page 54 Introduction Getting to Know the AP Features Figure 29: R510 top view Table 26: R510 front panel LEDs Description • Off: Off. • Red: Boot up in process. • Flashing Green: No routable IP address • Green: On. • Off: The AP is not being managed by a controller (standalone mode).
  • Page 55 Introduction Getting to Know the AP Features Description • Off: The WLAN service is down. • Amber: The WLAN is up, but no clients or downlink MAPs are associated/connected. • Green: The WLAN is up and at least one client is associated. No downlink MAPs are connected.
  • Page 56 Introduction Getting to Know the AP Features Figure 30: R510 rear panel Table 27: R510 Rear panel element descriptions Label Description RESET Button Pressing, and then quickly releasing this button reboots the AP. Pressing and holding it for six seconds resets the AP to factory default settings.

  • Page 57: Zoneflex R600

    Introduction Getting to Know the AP Features the associated LAN connections, as defined by Environment A of the IEEE 802.3af Standard. ZoneFlex R600 The R600 is a high-performance 3x3:3 802.11ac dual-band AP designed for medium- to high-density wireless networks. NOTE The R600 AP requires a minimum of AP base image 100.0.0 and later to operate, or SCG 2.5.1 and later, vSZ 3.0 and later, SmartZone software 3.2 and later, or ZD 9.8.1 and later to operate.
  • Page 58 Introduction Getting to Know the AP Features Figure 31: R600 top view Table 29: R600 front panel LEDs Description • Off: Off. • Red: Boot up in process. • Flashing Green: No routable IP address • Green: On. • Off: The AP is not being managed by a controller (standalone mode).
  • Page 59 Introduction Getting to Know the AP Features Description • Off: The WLAN service is down. • Amber: The WLAN is up, but no clients or downlink MAPs are associated/connected. • Green: The WLAN is up and at least one client is associated. No downlink MAPs are connected.
  • Page 60 Introduction Getting to Know the AP Features Figure 32: R600 rear panel Table 30: R600 Rear panel element descriptions Label Description RESET Button Pressing, and then quickly releasing this button reboots the AP. Pressing and holding it for six seconds resets the AP to factory default settings.

  • Page 61: Zoneflex R700

    Introduction Getting to Know the AP Features ZoneFlex R700 The R700 is a high-capacity, high-performance, three-stream, 802.11ac dual-band AP with adaptive antenna technology for carriers and enterprises. NOTE The R700 AP requires a minimum of AP base image 100.0.0 and later to operate, or SCG 2.5.1 and later, vSZ 3.0 and later, SmartZone software 3.2 and later, or ZD 9.7.1 and later to operate.
  • Page 62 Introduction Getting to Know the AP Features Description • Off: The AP is not being managed by a controller (standalone mode). • Green: The AP is being managed by a controller. • Slow flashing green (one flash every two seconds): The AP is being managed by a controller, but is currently unable to communicate with the controller.
  • Page 63 Introduction Getting to Know the AP Features Description • Off: The WLAN service is down. • Amber: The WLAN is up, but no clients or downlink MAPs are associated/connected. • Green: The WLAN is up and at least one client is associated. No downlink MAPs are connected.
  • Page 64 Introduction Getting to Know the AP Features Figure 34: R700 rear panel Table 33: R700 Rear panel element descriptions Label Description ETHERNET + PoE Port One RJ-45 port for a 10/100/1000 PoE (Power over Ethernet, 802.3af/at) connection. (The R700 is a Class 3 device.) ETHERNET Port One RJ-45 port for a 10/100/1000 connection.

  • Page 65: Zoneflex R710

    Introduction Getting to Know the AP Features ZoneFlex R710 The R710 is a high-capacity, high-performance, four-stream, dual-band 802.11ac Wave 2 AP with adaptive antenna technology for carriers and enterprises. The R710 has a USB port on its bottom panel. The USB port is intended for low-power devices such as BLE (Bluetooth low energy) beacons.
  • Page 66 • Green: The AP is being managed by a Ruckus Wireless controller. • Slow flashing green (one flash every two seconds): The AP is being managed by a Ruckus Wireless controller, but is currently unable to communicate with controller. • Fast flashing green (two flashes every...
  • Page 67 Introduction Getting to Know the AP Features Description 2.4G • Off: The WLAN service is down. • Green: The WLAN is up and at least one client is associated. • Amber: The WLAN is up. No clients are associated. • Off: The WLAN service is down. •...
  • Page 68 Introduction Getting to Know the AP Features Figure 36: R710 bottom panel Table 36: R710 Rear panel elements Label Description Ethernet (eth1) Port RJ-45 port for a 10/100/1000 connection. ZoneFlex Indoor Access Point Release 104.0 User Guide...
  • Page 69 Introduction Getting to Know the AP Features Label Description Ethernet + PoE (eth0) Port RJ-45 port for a 10/100/1000 with PoE in. NOTE The R710 can be powered by a 802.3at-compliant (25.5W) Power over Ethernet (PoE) switch or PoE injector. --OR-- an 802.3af-compliant PoE switch or PoE injector.
  • Page 70 Introduction Getting to Know the AP Features Label Description USB Port The R710 can have a low-power (0.5W or less) customer-supplied USB device plugged in. The USB device is hidden after the R710 is attached to its mounting base. Ethernet Port LEDs Table 37: Behavior of Ethernet port LEDs on the R710 Description Not connected...

  • Page 72: Installation

    The location and orientation that you choose for the AP play a critical role in the performance of your wireless network. In general, Ruckus Wireless recommends installing the AP away from obstructions and sources of interference and ensuring that the top of the AP is pointing in the general direction of its wireless clients.
  • Page 73 Installation Before You Begin Figure 37: Recommended ceiling mounting orientation When wall mounted, the APs should be staggered to maximize coverage. ZoneFlex Indoor Access Point Release 104.0 User Guide...

  • Page 74: Step 1: Preconfiguring The Ap

    Step 1: Preconfiguring the AP Preconfigure the AP for standalone operation, for management by FlexMaster, or for management by a Ruckus Wireless ZoneDirector or SmartZone controller. NOTE The 100.0.0 and later APs are shipped from the factory with an AP base image, which supports standalone and FlexMaster-managed operation, and which does not support SmartZone or ZoneDirector controller operation.

  • Page 75: Configuring The Ap For Management By A Smartzone Controller

    Configuring the AP for Standalone Operation or for Management by FM on page 76 Configuring the AP for Management by a SmartZone Controller When your Ruckus Wireless network is managed by a SmartZone controller, you can manage APs using the controller rather than individually logging into each AP's web interface.

  • Page 76: Configuring The Ap For Standalone Operation Or For Management By Fm

    Management by FM This section describes the steps you need to complete to set up the AP in standalone mode or to be managed by a Ruckus Wireless FlexMaster server, if you have one installed on the network. Collect the Required Materials...
  • Page 77 Installation Step 1: Preconfiguring the AP Table 38: Configure your computer's IP address settings Setting Value IP address 192.168.0.22 (or any address in the 192.168.0.x network—with the exception of 192.168.0.1, which is the default IP address assigned to the AP) Subnet mask 255.255.255.0 NOTE...
  • Page 78 4. Click Yes or OK or Proceed anyway (depending on the browser) to continue. The AP's login page appears. Figure 41: The Ruckus Wireless AP login page 5. In User name, type super. 6. In Password, type sp-admin.
  • Page 79 Installation Step 1: Preconfiguring the AP Configure the Wireless Settings To complete this step, configure the settings on the Common tab and at least one Wireless # (WLAN Number) tab. Configuring Common Wireless Settings These are the essential wireless settings that enable wireless devices on the network to associate with the AP.
  • Page 80 Installation Step 1: Preconfiguring the AP Figure 42: The Configuration > Radio 5G > Common tab 2. Verify that the common wireless settings are configured as listed in the following table. Table 40: Common wireless configuration Setting Recommended Value Channel SmartSelect.
  • Page 81 4. Clear the SSID box, and then type a unique and descriptive name that you want to call this wireless network. For example, you can type Ruckus Wireless AP. This SSID is the name that helps users identify this wireless network in their wireless network connection application.
  • Page 82 Installation Step 1: Preconfiguring the AP Figure 44: Type the FlexMaster server URL 3. Verify that the Auto option is selected. 4. In FlexMaster Server URL, type the URL of the FlexMaster server on the network. You can use either http or https to connect to the URL and include either the host name or IP address of the FlexMaster server in the URL.

  • Page 83: Step 2: Verifying Ap Operation

    Configure the Wireless Settings on page 79. For example, if you set the SSID to "Ruckus Wireless AP," click the wireless network named Ruckus Wireless AP. 4. Click Connect. Your wireless client connects to the wireless network.

  • Page 84: Check The Leds

    • The 2.4G or 5G LED is green. • When you do not have a Ruckus Wireless ZoneDirector on the network, the DIR LED is off. This indicates that the AP is operating in standalone mode. If there is a ZoneDirector device on the network, then the DIR LED is green.

  • Page 85: Step 3: Deploying The Ap

    Installation Step 3: Deploying the AP Step 3: Deploying the AP Deploy the AP to its permanent mounting location. In this step, you place the AP in a suitable location on the network and connect it to a power source and to your network environment. Continue with the following: 1.

  • Page 86: Troubleshooting The Installation

    Installation Troubleshooting the Installation 3. Obtain an Ethernet cable that is long enough to connect the AP to your network's router, switch, or hub. 4. Connect one end to a LAN port on the AP, and then connect the other end to your network's router, switch, or hub.

  • Page 88: Navigation

    The following figure and table describe the ZoneFlex Access Point web interface components. Figure 45: Elements of the Ruckus Wireless AP Web Interface Table 41: Ruckus Wireless AP Web interface elements Element Description...

  • Page 89: When You Are Using A Dual-Band Ap

    When You Are Using a Dual-Band AP When your Ruckus Wireless AP model is a dual-band AP, note that elements on the web interface menu are slightly different from single-band Ruckus Wireless AP models.

  • Page 90: Configuration

    Configure Device, Internet and Wireless settings for standalone operation or FlexMaster management. NOTE If you plan to manage your Ruckus Wireless network using SmartZone or ZoneDirector controller, refer to their respective user documents, available from the Ruckus Wireless Support site: http://support.ruckuswireless.com.
  • Page 91 Configuration Configuring the AP Figure 47: The Configuration > Device page 2. In Device Name, type a new name for the device or leave as is to accept the default device name (RuckusAP). The device name identifies the AP among other devices on the network.

  • Page 92: Configuring Internet Settings

    A Ruckus Wireless AP is in many ways like a network switch, with the capability to service Wi-Fi connections. As such, like many advanced switches, Ruckus APs conform to the IEEE 802.1Q standard -- the standard that defines virtual LANs.
  • Page 93 NTP Server The default Ruckus Wireless NTP Server (ntp.ruckuswireless.com) can be used if you do not have an NTP server on your network. If you want the AP to contact a different NTP server, you can do so by going to Configuration >...
  • Page 94 Configuration Configuring the AP DHCP / Auto Configuration If you leave the AP at its default configuration, it attempts to obtain an IPv4 address from a DHCP server on the network. In an IPv6 network environment, the AP attempts to obtain an IPv6 address from an IPv6 Auto Configuration server.
  • Page 95 Configuration Configuring the AP 4. Click Update Settings to save your settings. Configuring Static IP Unless you are able to determine the IP address assigned to the AP by the DHCP/Auto Configuration server, it can be useful for anyone needing administrative access to configure a static IP address.
  • Page 96 Configuration Configuring the AP • IPv4 Secondary DNS Server: The IP address of the secondary DNS server. 5. Continue with Static IPv6 on page 96, or 6. Click Update Settings to save your changes. Static IPv6 Configuring a static IPv6 address is optional. 1.
  • Page 97 In the case of L2TP, the Ruckus Wireless AP functions as a remote bridge. As such, it forwards traffic into PPP sessions over the L2TP tunnel. This implementation ensures that you have complete visibility into MAC addresses of users, as individual Wi-Fi clients are essentially placed (bridged) onto the ISP's core network.
  • Page 98 7. Click Update Settings to save your settings. Configuring Local Subnets Ruckus Wireless APs can be configured to provide routing/network address translation (NAT) functionality by using the Local Subnets feature. When a Local Subnet is enabled, the standalone AP serves as a gateway router with the ability to manage its own subnets, providing DHCP server and DNS cache functions for both wired and wireless clients.

  • Page 99: Configuring Wireless Settings

    Configuration Configuring the AP 3. In Local IP Address, enter an IP address for the gateway. The default address for Subnet 1 is 192.168.40.1. This address can be used to access the AP's web interface for configuration and monitoring from devices connected to this subnet. 4.
  • Page 100 Configuration Configuring the AP NOTE If you are using a dual-band AP, then go to Configuration > Radio 2.4G or Configuration > Radio 5G. Figure 52: The Configuration > Wireless > Common page 2. Make changes to the common wireless settings listed in the following table. Table 42: Common Wireless settings Setting Description...
  • Page 101 If you purchased the AP in the United States, you do not need to set the country code manually. Ruckus Wireless devices that are sold in the US are preconfigured with the correct country code and this setting is non-configurable.
  • Page 102 Configuration Configuring the AP Setting Description External Antenna NOTE This option only appears if you are using an AP with external antenna support (e.g., the 7372-E AP). To enable the external antenna, select the Enabled option in this section. This option is disabled by default. 3.
  • Page 103 Configuration Configuring the AP Figure 53: The Configuration > Wireless > Advanced > Common page 2. Configure the advanced settings listed in the following table as required. Table 43: Advanced common wireless settings Option Description Transmit Power The default setting is Full. Select the level of transmit power from the drop-down menu.
  • Page 104 Configuration Configuring the AP Configuring Wireless # (WLAN Number) Settings The AP provides up to eight wireless LANs per radio that can be individually configured to provide different kinds of services for different kinds of wireless clients, traffic types or different user groups. Each WLAN can be configured with separate security settings, VLANs, access controls and rate limiting policies, among other settings.
  • Page 105 Configuration Configuring the AP Option Description SSID This is the publicly-broadcast name” of your wireless network. SSIDs can contain up to 32 alphanumeric characters and are case-sensitive. The SSID can only contain between 2 and 32 characters, including characters from ! (char 33) to ~ (char 126). Threshold This button opens a page where you can configure the Protection Settings...
  • Page 106 WPA if at all possible. CAUTION! WEP encryption is easily circumvented. Therefore, Ruckus Wireless recommends using WPA whenever possible, and only use WEP if your client devices do not support WPA.
  • Page 107 Configuration Configuring the AP CAUTION! Using WEP encryption limits the performance of the WLAN to 802.11g rates. If you select WEP encryption for a WLAN, wireless devices that are capable of faster 802.11n/ac transfer rates are limited to 802.11g rates. Other WLANs are unaffected. 1.
  • Page 108 Configuration Configuring the AP Encryption Setting Description Encryption Strength • 64 bit: Specify the key with 10 hexadecimal digits or 5 ASCII characters. • 128 bit: Specify the key with 26 hexadecimal digits or 13 ASCII characters. The 128-bit cryptography is stronger privacy protection for your network and is recommended if you use WEP.
  • Page 109 Configuration Configuring the AP 1. Go to Configuration > Wireless or Configuration > Radio 2.4G or Configuration > Radio 5G. The Configuration > Wireless > Common page appears. 2. Click the Wireless # tab that you want to configure. The Configuration > Wireless >...
  • Page 110 Configuration Configuring the AP Encryption Setting Description WPA Authentication • PSK (Pre-Shared Key) mode is suitable for home or office use. • 802.1X mode uses a RADIUS server to verify user identity. • WPA-Auto mode offers both options for the wireless client to choose from.
  • Page 111 Configuration Configuring the AP If you choose WPA as the encryption method, you have the option to set up the AP to act as an 802.1X proxy, utilizing external authentication sources such as a RADIUS server. In 802.1X authentication, the supplicant sends access request messages along with credentials, such as user name / password or digital certificate, to an authenticator, which forwards the credentials to the authentication server for verification.
  • Page 112 Ruckus Wireless APs do not support arbitrary rate values for 802.1X clients (if client rate limiting attributes are configured on the RADIUS server). Ruckus Wireless APs support only those WLAN rate limiting values that can be set using the AP web interface.
  • Page 113 Configuration Configuring the AP Figure 58: Threshold settings 4. Review the options listed in the following table, and then make any needed changes. Table 47: Threshold options Option Description Beacon Interval (The default value is 100.) The value indicates the frequency interval of the beacon in milliseconds.
  • Page 114 Configuration Configuring the AP Figure 59: Limit per station traffic rates on a specific WLAN 4. Set the maximum Downlink and Uplink rate per station. 5. The table under the Downlink and Uplink selections updates to show the maximum transfer rate per station for each traffic type. 6.
  • Page 115 Configuration Configuring the AP Changing the Access Controls for a WLAN Use the Access Control page to configure access to the wireless network. By default, the Disable WLAN access restrictions option is selected, which allows any wireless station to access the wireless network. If you want to change this setting, follow the instructions below.

  • Page 116: Configuring Ethernet Ports

    Configuration Configuring the AP You have completed adding an entry to the MAC address table. If you have additional MAC addresses you want included, click Add new entry, and then repeat these steps until you have entered all the stations you want. There is a limit of 128 rows. Removing a MAC Address Remove MAC addresses from the Access Control list.
  • Page 117 Configuration Configuring the AP Table 48: Configuring Ethernet ports Setting Description Enable All Ethernet ports are enabled by default. Unchecking this box next to a port disables that port entirely. If you do not want to provide wired access through the AP, uncheck (clear) the Enable box next to each LAN port.
  • Page 118 Configuration Configuring the AP Setting Description 802.1X Configure the port as an 802.1X authenticator or supplicant. The following options are available: • Disabled: No 802.1X controls are applied to this port. • Authenticator (Port-based): Only one of the attached MAC hosts must be authorized for all hosts to be granted access to the network.
  • Page 119 Configuration Configuring the AP Setting Ethernet Port Type Ruckus Wireless AP Ethernet ports can be configured as one of the following port types: • Trunk Port • Access Port • General Port Trunk Port Trunk Ports forward and receive tagged and untagged frames and are used for bridging switch ports together.
  • Page 120 Configuration Configuring the AP If the Ethernet port is configured as an Access Port, it can be configured with only one Untag VLAN ID and its membership includes only that one VLAN. If the Ethernet port is configured as a General Port, it can be configured to include multiple VLANs in its membership and one Untag VLAN.

  • Page 121: Configuring Hotspot Service

    Configuration Configuring the AP • If a Trunk Port is configured as a Supplicant, a user name and password must be entered to authenticate the port to the 802.1X aware LAN switch. • If an Access Port is configured as an Authenticator, the administrator must define the RADIUS server that the Authenticator communicates with.
  • Page 122 Configuration Configuring the AP Setting Description After user is authenticated Select where you want to redirect the user after successful authentication. • Redirect to the above URL: return to the login URL configured above. • Redirect to the URL the user intended to visit: upon successful authentication, go directly to the URL that the user originally entered...
  • Page 123 Configuration Configuring the AP Figure 63: Configuring optional Hotspot options The following Hotspot options can be configured from the Configuration > Hotspot > More Options page: Table 52: Optional Hotspot settings Setting Description Temporarily block user after __ Specify the maximum number of repeated unsuccessful login attempts authentication failures allowed.
  • Page 124 Configuration Configuring the AP Setting Description Acct Delay Time This attribute indicates how many seconds the client has been trying to send this record for, and can be subtracted from the time of arrival on the server to find the approximate time of the event generating this Accounting-Request.
  • Page 125 Configuration Configuring the AP Setting Description Location Description Specify the description of location. This value is provided in the HTTP redirection. Accounting Update Interval Specify the interval for RADIUS accounting requests. Interim Redirect Interval Specify the interval after which users are redirected to the login URL.
  • Page 126 Configuration Configuring the AP URLs that are translated into many IP addresses (such as www.yahoo.com), as users may be redirected to reauthenticate when they navigate through the page. Creating Walled Garden Rules Configuring a Walled Garden allows unauthenticated hotspot clients to access certain network resources, or visit certain websites, prior to authentication.
  • Page 127 Configuration Configuring the AP 2. Click the Edit Settings button next to Unrestricted Clients. The Unrestricted Clients page appears. Figure 65: Configuring Hotspot unrestricted clients table 3. Click Add new entry, and enter the MAC address of each client in the fields provided. 4.

  • Page 128: Administration

    Administration This chapter provides instructions for managing standalone Ruckus Wireless APs using the AP web interface. For information on managing your Ruckus Wireless network using ZoneDirector or SmartZone controllers, or FlexMaster server, refer to the relevant User Guide or Administrator Guide, available from the Ruckus Wireless Support website.

  • Page 129: Viewing Current Local Subnet Settings

    Administration Viewing Current Local Subnet Settings Figure 67: The Status > Internet page Viewing Current Local Subnet Settings The Status > Local Subnet page provides an overview of the current device local subnet settings. The Status > Local Subnets page can be used to view the router (local subnet) configurations and list of any clients connected to those subnets.

  • Page 130: Viewing Common Wireless Settings

    Administration Viewing Common Wireless Settings Figure 68: The Status > Local Subnet page Viewing Common Wireless Settings The common wireless settings page provides an overview of current global wireless settings. If you want to view the current common wireless settings that the AP is using, go to the Status >...
  • Page 131 Administration Viewing Common Wireless Settings Figure 69: The Status > Wireless (Radio 2.4G/5G) > Common page Table 53: Common Wireless settings Setting Description Wireless Mode Shows the wireless mode that the AP is currently using. Possible values include: • Auto Select: (For 802.11b/g APs only) Allows both 802.11g- and 802.11b-compliant devices to connect to the network.

  • Page 132: Viewing Associated Wireless Clients

    Administration Viewing Associated Wireless Clients Setting Description AeroScout Engine communication daemon Shows Up if the communication agent on (some APs) the AP is able to relay location data from AeroScout Tags to the AeroScout Engine. If the communication agent is unable to relay data or AeroScout tag detection is disabled, this field shows Down.

  • Page 133: Changing The Administrative Login Settings

    The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging in to the web interface using these default administrator login settings, Ruckus Wireless recommends that you change the default web interface password immediately after your first login.

  • Page 134: Enabling Other Management Access Options

    AP. These options include management access via HTTP, Telnet, and SSH. You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR-069/SNMP Management Choice options. If your Ruckus Wireless device is to be managed by FlexMaster, then the FlexMaster information (server URL and contact interval) is preconfigured before you receive your Ruckus wireless device.
  • Page 135 Administration Enabling Other Management Access Options Figure 72: The Administration > Management page 2. Review the access options listed in the following table, and then make changes as needed. Table 54: Management Access Options Option Description Telnet Access By default, this option is disabled (inactive).
  • Page 136 Administration Enabling Other Management Access Options Option Description HTTPS Access By default this option is enabled. This connection mode requires a security certificate, a copy of which has been pre-installed in the device. HTTPS Port This field lists the default HTTPS port of 443—only if HTTPS has been activated.
  • Page 137 Table 55: TR-069 and SNMP Management Options Option Description Auto Enables the Ruckus Wireless device to be managed by either SNMP server, Ruckus Wireless ZoneDirector, or Ruckus Wireless FlexMaster. SNMP only Only allow SNMP management.

  • Page 138: Viewing Flexmaster Management Status

    Administration Viewing FlexMaster Management Status 4. Click Update Settings to save your changes. A confirmation message appears at the top of the page. You have completed configuring the management access options. NOTE Remember to open any relevant firewall ports between the AP and the firmware upgrade/management server.

  • Page 139: Pointing The Ap To Flexmaster

    Pointing the AP to FlexMaster Use the following procedure to configure the AP for FlexMaster management. Your Ruckus Wireless device is required to "call home" to register with your FlexMaster; FlexMaster does not initiate initial contact. To register successfully with FlexMaster, your Ruckus Wireless device must know the FlexMaster server's URL, thus entered on the device.

  • Page 140: Working With Event Logs And Syslog Servers

    • Enabling Logging and Sending Event Logs to a Syslog Server on page 140 • Sending a Copy of the Log File to Ruckus Wireless Support on page 141 • Saving a Copy of the Current Log to Your Computer...

  • Page 141: Sending A Copy Of The Log File To Ruckus Wireless Support

    The Support Info log consists of the configuration and run-time status of the AP and can be useful for troubleshooting. You have three options for sending a copy of the current log file to Ruckus Wireless Support: • Set up a connection to a TFTP site.

  • Page 142: Upgrading The Firmware Image

    Administration Upgrading the Firmware Image Upgrading the Firmware Image You can use the web interface to check for software updates/upgrades for the firmware image built into the AP. You can then apply these updates to the device in one of two ways: manual updating on an as-needed basis, or automating a regularly scheduled update.

  • Page 143: Upgrading Manually Via The Web

    Administration Upgrading the Firmware Image 3. Click Perform Upgrade. A status bar appears during the upgrade process. 4. After the upgrade is completed, you must manually reboot the AP. Upgrading Manually via the Web Use the following procedure to upgrade the AP manually via the web. 1.

  • Page 144: Rebooting The Ap

    Administration Rebooting the AP • Click Perform Upgrade, which starts the process and the clock. The next upgrade occurs at the selected interval. • Click Save parameters only. The clock starts right away, and the actual upgrade occurs at the first selected interval. After you click one of these two options, a status bar appears during the upgrade process.

  • Page 145: Resetting The Ap To Factory Defaults

    DO NOT reset the AP to factory defaults unless you are directed to do so by Ruckus Wireless support staff or by a network administrator. Do this only if you are able to immediately reconnect the restored AP to your computer, to reconfigure it for Wi-Fi network use —...
  • Page 146 Figure 78: Running traceroute on ruckuswireless.com Where to Find More Information If you have questions that this User Guide does not address, visit the Ruckus Wireless Support Portal at https://support.ruckuswireless.com. The Support Portal hosts the latest versions of user documentation as well as Knowledge Base articles, software updates and a forum for community discussion of Ruckus Wireless products.
  • Page 148 The BLE devices plug into a USB port on the AP, and the AP can be configured to turn power to the USB port either on or off. The Ruckus Wireless APs with USB ports supporting BLE devices can provide power to the BLE device. The BLE devices perform whatever tasks they are designed to do without interference from or control (other than supplying USB power) by the Ruckus Wireless network equipment.
  • Page 149 Appendix B: Configuring Link Aggregation (LACP) for AP Backhaul The ZoneFlex R710 can use link aggregation control protocol (LACP) as defined in the 802.1ax (formerly 802.3ad) standard to control the bonding of two 1Gbps physical Ethernet ports together to form a single 2Gbps logical link. Link Aggregation and When To Use It An access point such as the R710 is capable of passing wireless traffic in excess of 1Gbps.
  • Page 150 Appendix B: Configuring Link Aggregation (LACP) for AP Backhaul failover in case of one of the ports is disconnected) at the expense of more overhead. The slow (default) rate is adequate for the vast majority of Enterprise WLAN cases. • Slow (lacp-rate 0) (default) requests link partner to transmit LACPDUs every 30 seconds.
  • Page 151 Appendix B: Configuring Link Aggregation (LACP) for AP Backhaul Enable and modify LACP rate & distribution algorithm: :set bond bond0 add eth0 :set bond bond0 add eth1 :set bond bond0 xmit-hash 1 :set bond bond0 lacp-rate 1 Apply VLANs untag ID to bonded interface: :set interface bond0 type trunk untag 777 Caveats •...
  • Page 152 Copyright © 2015. Ruckus Wireless, Inc. 350 West Java Drive, Sunnyvale, CA www.ruckuswireless.com...

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