Ruckus Wireless ZoneFlex 7982 User Manual
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Ruckus Wireless ZoneFlex 7982 User Manual

Indoor access point
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Ruckus Wireless
Indoor Access Point
Release 9.5 User Guide
For the following indoor ZoneFlex AP models:
ZoneFlex 7982 Dual Band 802.11n Smart Wi-Fi Access Point
■
ZoneFlex 7962 Dual Band 802.11n Smart Wi-Fi Access Point
■
ZoneFlex 7363 Dual Band 802.11n Smart Wi-Fi Access Point
■
ZoneFlex 7343 802.11n Smart Wi-Fi Access Point
■
ZoneFlex 7341 802.11n Smart Wi-Fi Access Point
■
ZoneFlex 7321 2.4/5GHz 802.11n Smart Wi-Fi Access Point
■
ZoneFlex 2942 802.11g Smart Wi-Fi Access Point
■
ZoneFlex 7025 802.11n Wired/Wireless Wi-Fi Wall Switch
■
Part Number 800-70413-001
Published October 2012
www.ruckuswireless.com
ZoneFlex
™
™

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Summary of Contents for Ruckus Wireless ZoneFlex 7982

  • Page 1 ™ Indoor Access Point Release 9.5 User Guide For the following indoor ZoneFlex AP models: ZoneFlex 7982 Dual Band 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7962 Dual Band 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7363 Dual Band 802.11n Smart Wi-Fi Access Point ■...

  • Page 3: Table Of Contents

    ZoneFlex 7982 Access Point ........
  • Page 4 Check the TR069 Status (FlexMaster Management Only) ....51 Disconnect the Access Point from the Network ......52 Step 3: Deploy the Access Point.
  • Page 5 Enabling Logging and Sending Event Logs to a Syslog Server ... . . 118 Sending a Copy of the Log File to Ruckus Wireless Support ....119 Saving a Copy of the Current Log to Your Computer .

  • Page 7: About This Guide

    Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at: http://support.ruckuswireless.com/...

  • Page 8: Related Documentation

    ZoneDirector User Guide (available from the Ruckus Wireless website). Documentation Feedback Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions. You can email your comments to Ruckus Wireless at: docs@ruckuswireless.com When contacting us, please include the following information: Document title ■...

  • Page 9: Introducing The Zoneflex Access Point

    ......2 Overview of the ZoneFlex Access Point Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point! ZoneFlex Access Points are the industry’s most easy to use, yet robust and feature- rich Wi-Fi Access Points designed to bring power and simplicity together for large- scale indoor deployments.

  • Page 10: Unpacking The Zoneflex Access Point

    Getting to Know the Access Point Features This section identifies the physical features of each ZoneFlex Access Point model that is discussed in this guide. Before you begin the installation process, Ruckus Wireless recommends that you become familiar with these features.

  • Page 11: Zoneflex 7982 Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7982 Access Point ZoneFlex 7982 features five LEDs on its front panel and buttons and connectors on its rear panel. Front Panel Figure 1 shows the top view of the ZoneFlex 7982. For a description of each front...
  • Page 12 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3. ZoneFlex 7982 front panel elements Description AIR LED • Off: The Access Point is operating as a Standalone or RootAP. • Green: The AP is functioning as a Mesh AP (MAP), and the wireless signal to its uplink AP is good.

  • Page 13: Rear Panel

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 2 shows the rear panel of the ZoneFlex 7982. For a description of each rear panel part, refer to Table Figure 2. ZoneFlex 7982 rear panel Table 4.
  • Page 14 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 5. Behavior of Ethernet port LEDs on ZoneFlex 7982 LEDs Description Not connected Amber + Green Connected to 10Mbps device Amber Connected to 100Mbps device Green Connected to 1000Mbps device WARNING: For units with Power over Ethernet (PoE).

  • Page 15: Zoneflex 7962 Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7962 Access Point The side panel of ZoneFlex 7962 features four LED indicators that can be used to assess both device and network status. The rear view displays the connector panel, which includes the LAN ports and power adapter connector.
  • Page 16 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6. ZoneFlex 7962 side panel elements Number LED/Button Name Description DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector.
  • Page 17 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6. ZoneFlex 7962 side panel elements Number LED/Button Name Description HARD RESET Pushing and quickly releasing this internal button Button reboots the AP. Pushing and holding it for six seconds resets the AP to factory default settings.
  • Page 18 110-240V AC, Output 12V 1.0A DC). Power can also be supplied via the 10/100/1000 PoE port. Lock Hasp The lock hasp works with a cable or Ruckus Wireless mounts. The recommended lock type is Masterlock 120 series (D, T, Q, KAD types).
  • Page 19 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 8. Behavior of Ethernet port LEDs on ZoneFlex 7962 LEDs Description Not connected Amber + Green Connected to 10Mbps device Amber Connected to 100Mbps device Green Connected to 1000Mbps device...

  • Page 20: Zoneflex 7363 Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7363 Access Point ZoneFlex 7363 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 5 shows the front panel of the ZoneFlex 7363. For a description of each front panel part, refer to Table Figure 5.
  • Page 21 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 9. ZoneFlex 7363 front panel elements Description 2.4G LED (WLAN) • Off: The WLAN service is down. • Green: The WLAN service is up, at least one client is associated, and signal quality is good (RSSI >= 15).
  • Page 22 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 6 shows the rear panel of the ZoneFlex 7363. For a description of each rear panel part, refer to Table Figure 6. ZoneFlex 7363 rear panel Table 10.

  • Page 23: Zoneflex 7343 Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7343 Access Point ZoneFlex 7343 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 7 shows the front panel of the ZoneFlex 7343. For a description of each front panel part, refer to Table Figure 7.
  • Page 24 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 11. ZoneFlex 7343 front panel elements Description WLAN LED • Off: The WLAN service is down. • Amber: The WLAN service is up and no clients are associated (standalone), or no wireless clients and no downlink MAPs are connected (RAP).

  • Page 25: Zoneflex 7343 Rear Panel

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 8 shows the rear panel of the ZoneFlex 7343. For a description of each rear panel part, refer to Table Figure 8. ZoneFlex 7343 rear panel Table 12.

  • Page 26: Zoneflex 7341 Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7341 Access Point ZoneFlex 7341 features five LEDs on its front panel and buttons and connectors on its rear panel. Front Panel Figure 9 shows the front panel of the ZoneFlex 7341. For a description of each front panel part, refer to Table Figure 9.
  • Page 27 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 13. ZoneFlex 7341 front panel elements Description WLAN LED • Off: The WLAN service is down. • Amber: The WLAN service is up and no clients are associated (standalone), or no wireless clients and no downlink MAPs are connected (RAP).
  • Page 28 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 10 shows the rear panel of the ZoneFlex 7341. For a description of each rear panel part, refer to Table Figure 10. ZoneFlex 7341 rear panel Table 14.

  • Page 29: Zoneflex 7321 Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7321 Access Point ZoneFlex 7321 features five LEDs on its front panel and buttons and connectors on its rear panel. Front Panel Figure 11 shows the top view of the ZoneFlex 7321. For a description of each front panel part, refer to Table Figure 11.
  • Page 30 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 15. ZoneFlex 7321 front panel elements Description DIR LED • Off: The AP is not being managed by ZoneDirector (standalone mode). • Green: The AP is being managed by ZoneDirector.
  • Page 31 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 12 shows the bottom view of ZoneFlex 7321. For a description of each rear panel part, refer to Table Figure 12. ZoneFlex 7321 rear panel Table 16.

  • Page 32: Zoneflex 2942 Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 2942 Access Point The side panel of the ZoneFlex 2942 features four LED indicators that can be used to assess both device and network status. The rear view displays the connector panel, which includes the LAN ports and the optional external antenna connection.
  • Page 33 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 17. ZoneFlex 2942 side panel elements Number LED/Button Name Description DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector.
  • Page 34 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 17. ZoneFlex 2942 side panel elements Number LED/Button Name Description Kensington Lock The Kensington lock feature, located on the opposite side of the unit from the pictured LEDs, is designed to prevent the sliding door from opening, thus locking the unit.
  • Page 35 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features The external antenna connectors are for indoor use only. Do not connect CAUTION: them to outdoor antennas. Table 18. ZoneFlex 2942 rear panel elements Number Item Name Description Power Connect the power adapter to this socket.

  • Page 36: Zoneflex 7025 Wired/Wireless Wall Switch

    The ZoneFlex 7025 is designed for installation in an electrical junction box. This section identifies the physical features of each ZoneFlex 7025 Wi-Fi Wall Switch model that is discussed in this guide. Before you begin the installation process, Ruckus Wireless recommends that you become familiar with these features.
  • Page 37 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 15. ZF7025-US front view Table 20. ZF7025-US front view Number Name Description Pass Through port Pass through port. Power Input Optional 48V DC power input. LAN1-LAN3 Three 10/100 RJ-45 Ethernet Ports. LAN4 One 10/100 RJ-45 LAN port with PoE out.
  • Page 38 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 16. ZF7025-US rear panel Table 21. ZF7025-US rear panel features Number Name Description PoE In LAN 5/Uplink Uplink LAN port that supports 802.3af and 802.3at Power over Ethernet (PoE) input. Punch down Block 110 punchdown block.
  • Page 39 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZF7025-EU Model This section describes the physical features of the ZF7025-US model, which is designed to fit in a standard EU-style wall electrical outlet box. The outlet box must conform to BS 4662, with a minimum depth of 35mm.
  • Page 40 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear View Features Figure 18 shows the rear panel of the ZF7025-EU model. For a description of each rear panel element, refer to Table Figure 18. ZF7025-EU rear panel Table 23.
  • Page 41 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 24. ZF7025 LEDs Meaning WLAN Green: WLAN service is available. Off: No WLAN service available. Not used in this model. Green: AP is being managed by ZoneDirector. Off: AP is not being managed by ZoneDirector.
  • Page 42 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 19. Reset buttons Press and release the Soft Reset button to reboot the AP. Press and hold the Hard Reset button for three seconds or more to reset the AP to factory defaults.

  • Page 43: Installing The Access Point

    Installing the Access Point In This Chapter Before You Begin ........... 35 Step 1: Preconfigure the Access Point.

  • Page 44: Perform A Site Survey

    Installing the Access Point Before You Begin Perform a Site Survey Before installing the Access Point, perform a site survey to determine the optimal Access Point placement for maximum range, coverage, and network performance. When performing a site survey, consider the following factors: Data rates: Range is generally inversely proportional to data rates.

  • Page 45: Determine The Optimal Mounting Location And Orientation

    Orientation The location and orientation that you choose for the Access Point play a critical role in the performance of your wireless network. In general, Ruckus Wireless recommends installing the Access Point away from obstructions and sources of interference and ensuring that the top of the Access Point is pointing in the general direction of its wireless clients.
  • Page 46 Installing the Access Point Before You Begin Figure 21. Recommended orientation for maximum vertical plane coverage Excellent Reach Good Limited Reach Reach Excellent Reach Figure 22. Recommended orientation for maximum mesh coverage Limited Limited Reach Reach Excellent Excellent Excellent Reach Reach Reach Good...
  • Page 47 Installing the Access Point Before You Begin ZoneFlex 7341, 7343, 7363, 7321 and 7982 Orientation ZoneFlex 7341, 7343, 7363, 7321 and 7982 have a more rounded coverage area and less horizontal range (when mounted horizontally) compared to the dome-shaped ZoneFlex 2942 and 7962 APs. Figure 23.
  • Page 48 Installing the Access Point Before You Begin Figure 24. ZoneFlex 7341/7343/7363/7321/7982 recommended wall mounting orientation Excellent Reach Limited Reach Excellent Reach Excellent Reach...
  • Page 49 Installing the Access Point Before You Begin Figure 25. ZoneFlex 7341/7343/7363/7321/7982 wall mounting in a corridor (top view) Excellent Reach Limited Reach Excellent Reach Limited Reach Excellent Reach Excellent Reach Limited Reach...

  • Page 50: Step 1: Preconfigure The Access Point

    Management by FlexMaster This section describes the steps you need to complete to set up the AP in standalone mode or to be managed by Ruckus Wireless FlexMaster server, if you have one installed on the network. What You Will Need...

  • Page 51: Prepare The Administrative Computer

    Installing the Access Point Step 1: Preconfigure the Access Point 1. Prepare the Administrative Computer NOTE: The following procedure is applicable if the administrative computer is running Windows XP or Windows 7. If you are using a different operating system, refer to the documentation that was shipped with your operating system for information on how to modify the computer’s IP address settings.
  • Page 52 Installing the Access Point Step 1: Preconfigure the Access Point Figure 26. Sample configuration in the Internet Protocol (TCP/IP) Properties dialog box 2. Connect the Access Point to the Administrative Computer 1. Connect one end of an Ethernet cable to an Ethernet port on the Access Point, and then connect the other end to the administrative computer’s Ethernet port.

  • Page 53: Configure The Wireless Settings

    Installing the Access Point Step 1: Preconfigure the Access Point Figure 27. The ZoneFlex Access Point login page 5. In User name, type super. 6. In Password, type sp-admin. 7. Click Log In. The Web interface appears, displaying the Status > Device page. 8.
  • Page 54 Installing the Access Point Step 1: Preconfigure the Access Point Configure Common Wireless Settings 1. On the left menu of the Web interface, click Configuration > Wireless (Radio 2.4G or Radio 5G on dual band APs). The Configuration > Common page appears.
  • Page 55 4. Clear the SSID box, and then type a unique and descriptive name that you want to call this wireless network. For example, you can type Ruckus Wireless AP. This SSID is the name that will help users identify this wireless network in their wireless network connection application.
  • Page 56 Installing the Access Point Step 1: Preconfigure the Access Point Figure 29. The Configuration > Wireless > Wireless 1 tab (Optional) Set the FlexMaster Server Address If you have a FlexMaster server installed on the network and you intend to use FlexMaster to manage the Access Point, you can set the FlexMaster server address at this point.
  • Page 57 Installing the Access Point Step 1: Preconfigure the Access Point https://192.168.20.1/intune/server 5. Click Update Settings to save your changes. You have completed setting the FlexMaster server address on the Access Point. Figure 30. Type the FlexMaster server URL NOTE: Instructions on how to verify that the Access Point and FlexMaster can communicate with each other are provided in “Check the TR069 Status (FlexMaster Management Only)”...

  • Page 58: Step 2: Verify Access Point Operation

    You are now ready to connect the Access Point to your network. Step 2: Verify Access Point Operation Before deploying the Access Point in your environment, Ruckus Wireless strongly recommends that you verify that the Access Point is operating correctly. To do this,...

  • Page 59: Check The Leds

    The WLAN LED is green. ■ If you do not have Ruckus Wireless ZoneDirector on the network, the DIR LED is ■ off. This indicates that the Access Point is operating in standalone mode. If there is a ZoneDirector device on the network, the DIR LED is green.

  • Page 60: Disconnect The Access Point From The Network

    Installing the Access Point Step 3: Deploy the Access Point 1. Log in to the Access Point’s Web interface. 2. Go to the Administration > Management page. 3. Scroll down to the TR069 Status section. 4. Check the value for Last successful contact. If it shows a date in green, this indicates that the Access Point was able to successfully communicate with Flex- Master.

  • Page 61: Connect The Access Point To A Power Source And The Network

    Installing the Access Point Troubleshooting Installation 2. Connect the Access Point to a Power Source and the Network Once you have placed the Access Point at its installation location, you are ready to connect it to a power source and the network. NOTE: If your ZoneFlex model supports PoE, you can also supply power to the AP from a PoE switch or injector.

  • Page 62: Zoneflex 7025 Physical Installation

    Installing the Access Point ZoneFlex 7025 Physical Installation ZoneFlex 7025 Physical Installation This section describes physical installation instructions for mounting the ZoneFlex 7025 to an electrical outlet box. The AP and all interconnected equipment must be installed indoors within CAUTION: the same building, including the PoE powered network connection as described by Environment A of the 802.3af standard.

  • Page 63: Using The 110 Punch Down Block

    Installing the Access Point ZoneFlex 7025 Physical Installation Figure 31. Hook the locking tabs into the housing cutouts Cutouts Locking Tabs You have completed the physical installation. Using the 110 Punch down Block CAUTION: Do not connect both the Punch-down block and the Uplink port to a network.
  • Page 64 Installing the Access Point ZoneFlex 7025 Physical Installation Figure 32. Punch-down block wiring White/Orange Orange White/Green Blue White/Blue Green White/Brown Brown...

  • Page 65: Navigating The Web Interface

    If you need to manage your AP, you do it with the features of the ZoneFlex Web interface (which you already used to set up the AP for use). If your ZoneFlex network will be managed by a Ruckus Wireless ZoneDirector, you can manage APs through ZoneDirector rather than logging into each AP’s Web interface individually.

  • Page 66: Navigating The Web Interface

    Navigating the Web Interface Navigating the Web Interface Navigating the Web Interface You manage the Access Point through a Web browser-based interface that you can access from any networked computer. Table 28 lists the Web interface features that are identified in Figure Figure 33.

  • Page 67: If You Are Using A Dual Band Zoneflex Access Point

    Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Table 28. ZoneFlex AP Web interface elements Element Description Help Button Click this button to open a help window with information related specifically to the options currently displayed in the workspace.
  • Page 68 Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point...

  • Page 69: Configuring The Access Point

    Configuring the Access Point In This Chapter Configuring Device Settings......... . 62 Configuring Internet Settings .

  • Page 70: Configuring Device Settings

    Configuring the Access Point Configuring Device Settings Configuring Device Settings Device settings refer to the device name, location, service provider login and other settings. (Some settings only available on certain ZoneFlex models.) Figure 35. The Configuration > Device page To configure the device settings 1.
  • Page 71 Configuring the Access Point Configuring Device Settings 5. Under Login remote authentication, click the TACACS+ State box to enable TACACS+ authentication, if required. Terminal Access Controller Access-Control System Plus (TACACS+) is an AAA protocol used to authenticate administrator login to this device. Users can be authenticated/authorized to monitor, operate or configure this device.

  • Page 72: Configuring Internet Settings

    The Configuration > Internet page VLAN Settings Overview A Ruckus Wireless access point is in many ways like a network switch with the capability to service Wi-Fi connections. As such, like many advanced switches, Ruckus APs conform to the IEEE 802.1Q standard -- the standard that defines virtual LANs. In an 802.1Q switch, the concept of VLANs is always present.

  • Page 73: Configuring Ntp Server And Management Vlan

    A Network Time Protocol (NTP) Server should be configured to ensure that the Access Point maintains the correct time. The default Ruckus Wireless NTP Server (ntp.ruck- uswireless.com) can be used if you do not have an NTP server on your network.

  • Page 74: Obtaining And Assigning An Ip Address

    Configuring the Access Point Configuring Internet Settings Obtaining and Assigning an IP Address There are three methods of assigning IP addresses to the Access Point: DHCP / Auto Configuration ■ Static IP ■ PPPoE ■ DHCP / Auto Configuration If you leave the Access Point at its default configuration, it will attempt to obtain an IPv4 address from a DHCP server on the network.
  • Page 75 Configuring the Access Point Configuring Internet Settings 2. Review the current settings. 3. If the current Connection Type is DHCP, you will be able to see the currently- assigned IP address and subnet mask listed below. • To force the AP to release its DHCP-assigned IP address, click Release DHCP. This will disconnect the user from Web interface as the system reverts to its default IP address.

  • Page 76: Configuring L2Tp Connection Settings

    Configuring the Access Point Configuring Internet Settings PPPoE Point to Point Protocol over Ethernet (PPPoE) is a Layer 2 protocol which uses the PPP (Point to Point) protocol to connect a client system to a server system over a one to one network link.
  • Page 77 Configuring the Access Point Configuring Internet Settings Figure 38. L2TP Connection To configure L2TP tunneling 1. Go to Configuration > Internet. 2. Under L2TP Connection, click Enable. 3. In L2TP Network Server IP Address, type the IP address of the L2TP network server (LNS) to which the device will connect.

  • Page 78: Configuring Local Subnets

    Configuring the Access Point Configuring Local Subnets Configuring Local Subnets ZoneFlex Access Points can be configured to provide routing/network address trans- lation (NAT) functionality by using the Local Subnets feature. When a Local Subnet is enabled, the standalone AP serves as a gateway router with the ability to manage its own subnets, providing DHCP server and DNS cache functions for both wired and wireless clients.

  • Page 79: Configuring Wireless Settings

    Configuring the Access Point Configuring Wireless Settings Figure 39. Configuring local subnets and enabling router mode Configuring Wireless Settings This section describes how to configure the wireless settings of the Access Point. There are two types of wireless settings that you need to configure: Configuring Common Wireless Settings: Includes the wireless mode, country ■...
  • Page 80 Configuring the Access Point Configuring Wireless Settings Figure 40. The Configuration > Wireless > Common page To configure the wireless settings common to all WLANs 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE: If you are using a ZoneFlex 7363/7962/7982, go to Configuration > Radio 2.4G or Configuration >...
  • Page 81 Configuring the Access Point Configuring Wireless Settings Wireless Mode On 802.11b/g APs: The wireless mode options include the following: • Auto-Select: Allows both 802.11g- and 802.11b-compliant devices to connect to the network. This is the default setting. • 2.4GHz 54 Mbps (For faster 802.11g devices only): Allows only 802.11g-compliant devices to join the network.
  • Page 82 If you purchased the Access Point in the United States, you do not need to set the country code manually. Ruckus Wireless devices that are sold in the US are preconfigured with the correct country code and this setting is non-configurable.

  • Page 83: Reviewing Common Advanced Settings

    Configuring the Access Point Configuring Wireless Settings Figure 41. The ZoneFlex 7321 can be configured to operate in either 2.4GHz or 5GHz mode Reviewing Common Advanced Settings Advanced wireless settings should only be changed by an experienced administrator. Incorrect settings can severely impact wireless performance. It is recommended that the default settings be retained for best performance.
  • Page 84 Configuring the Access Point Configuring Wireless Settings Figure 42. The Configuration > Wireless > Advanced > Common page To configure the advanced common options 1. On the Configuration > Wireless page, click Edit Common Settings. The Configuration > Wireless > Advanced > Common page appears. NOTE: If you are using a ZoneFlex 7363/7962/7982 AP, go to Configuration >...
  • Page 85 Configuring the Access Point Configuring Wireless Settings Table 29. Advanced common wireless settings Option Description Transmit Power The default setting is Full. Select the level of transmit power from the drop-down menu. This option sets the maximum transmit power level relative to the predefined power (this value differs according to the current country code).

  • Page 86: Configuring Wireless # Settings

    Configuring the Access Point Configuring Wireless Settings Configuring Wireless # Settings The Access Point provides up to eight wireless LANs per radio that can be individually configured to provide different kinds of services for different kinds of wireless clients, traffic types or different user groups. Each WLAN can be configured with separate security settings, VLANs, access controls and rate limiting policies, among other settings.
  • Page 87 Configuring the Access Point Configuring Wireless Settings Table 30. WLAN options Option Description Wireless Network This wireless network name is for management purposes only, and is not visible to the user. Wireless Availability This option controls whether or not the wireless network is available to users (Off or On).
  • Page 88 Ruckus Wireless strongly recommends using WPA as the encryption method as WEP has been proven to be easily circumvented.

  • Page 89: Using Wep

    WEP encryption has been proven to be easily circumvented. Therefore, CAUTION: Ruckus Wireless recommends using WPA whenever possible, and only use WEP if your client devices do not support WPA. Using WEP encryption limits the performance of the WLAN to 802.11g CAUTION: rates.

  • Page 90: Using Wpa

    Configuring the Access Point Configuring Wireless Settings NOTE: If you are using a ZoneFlex 7363/7962/7982 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Click the Wireless # tab that you want to configure. The Configuration > Wireless >...
  • Page 91 Configuring the Access Point Configuring Wireless Settings Selecting WPA as the Encryption Method allows you to choose WPA version, WPA Authentication and WPA Algorithm. This section discusses WPA-PSK (pre-shared key). For information on WPA-Enterprise (WPA-802.1X), see “Customizing 802.1X Settings” page Use of WPA-PSK (also known as WPA-Personal) allows automatic key generation based on a single passphrase.
  • Page 92 Configuring the Access Point Configuring Wireless Settings 3. Click the Encryption Method menu, and then click WPA. An additional set of WPA-specific options appear on this page. 4. Review the encryption settings listed in Table 32, and then make changes as preferred.
  • Page 93 Configuring the Access Point Configuring Wireless Settings WPA Algorithm • TKIP: Temporal Key Integrity Protocol is an older encryption algorithm that provides stronger security than a shared WEP key, but not as strong as the newer AES algorithm. • AES: AES (Advanced Encryption Standard) replaces TKIP as the default (and recommended) encryption algorithm for modern wireless LANs.
  • Page 94 Configuring the Access Point Configuring Wireless Settings Figure 46. 802.1X settings To configure 802.1X authentication settings on a WLAN 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE: If you are using a ZoneFlex 7363/7962/7982 AP, go to Configuration > Radio 2.4G or Configuration >...

  • Page 95: Setting Threshold Options

    Configuring Wireless Settings 7. Click Go back to Wireless Configuration to reopen the previous page. NOTE: Ruckus Wireless APs do not support arbitrary rate values for 802.1X clients (if client rate limiting attributes are configured on the RADIUS server). ZoneFlex APs support only those WLAN rate limiting values that can be set using the AP web interface.

  • Page 96: Rate Limiting

    Configuring the Access Point Configuring Wireless Settings Data Beacon Rate (The default value is 1.) The value indicates the interval of the Delivery Traffic Indication Message (DTIM). This is a countdown field that the device uses to inform its clients of the next window for listening to broadcast or multicast messages.

  • Page 97: Controlling Access To The Wireless Network

    Configuring the Access Point Configuring Wireless Settings NOTE: If you are using a ZoneFlex 7363/7962/7982 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Select the WLAN that you want to configure from the tabs at the top of the page. 3.
  • Page 98 Configuring the Access Point Configuring Wireless Settings Disabling WLAN Access Restrictions: If you select Disable WLAN access restric- ■ tions, then MAC-address-based restrictions on which stations can join the WLAN are disabled; thus, any station can join. If the WLAN uses encryption, then the station must still supply the correct encryption passphrase.
  • Page 99 Configuring the Access Point Configuring Wireless Settings NOTE: If you are using a ZoneFlex 7363/7962/7982 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Click the Wireless # tab for which you want to configure the access control settings.

  • Page 100: Configuring Ethernet Ports

    Configuring the Access Point Configuring Ethernet Ports Configuring Ethernet Ports The Ethernet Ports configuration page allows you to define how the Access Point’s Ethernet ports behave. You can disable ports entirely, define trunking and packet forwarding behavior, configure 802.1X authentication settings, and configure VLAN settings for each port individually from this page.
  • Page 101 Configuring the Access Point Configuring Ethernet Ports Port Type “Setting Ethernet Port Type” page 95 more detailed information. Trunk port: This port passes all VLAN traffic. ■ Access Port: This port provides network ■ access. General Port: User-defined VLAN member- ■...

  • Page 102: Ports

    Configuring the Access Point Configuring Ethernet Ports 802.1X Configure the port as an 802.1X authenticator or supplicant. The following options are available: Disabled: No 802.1X controls are applied to ■ this port. Authenticator (Port-based): Only one of the ■ attached MAC hosts must be authorized for all hosts to be granted access to the network.

  • Page 103: Setting Ethernet Port Type

    Configuring the Access Point Configuring Ethernet Ports Setting Ethernet Port Type ZoneFlex AP Ethernet ports can be configured as one of the following port types: Trunk Port ■ Access Port ■ General Port ■ Trunk Port Trunk Ports forward and receive tagged and untagged frames and are used for bridging switch ports together.

  • Page 104: Working With Port-Based Vlans

    Configuring the Access Point Configuring Ethernet Ports Working with Port-Based VLANs The Access Point provides options for segmenting all incoming traffic (both wireless and wired Ethernet traffic) into specific VLANs. There are two ways to segment incoming traffic into VLANs: Each of the wireless interfaces (SSIDs) can be configured with a specific Access ■...

  • Page 105: Configuring Hotspot Service

    Configuring the Access Point Configuring Hotspot Service Table 35. Supplicant support by port type Trunk Port Access Port General Port Supplicant The following considerations apply: A single port can not be configured as both an Authenticator and Supplicant at ■ the same time.
  • Page 106 Configuring the Access Point Configuring Hotspot Service Table 36. Hotspot configuration settings Setting Description UAM IP Address Specify the IP address of the UAM service. Redirect unauth. user to Redirect unauthenticated users to the specified URL (login page). After user is Select where you want to redirect the user after successful authenticated authentication.

  • Page 107: Customizing Hotspot Optional Settings

    Configuring the Access Point Configuring Hotspot Service Figure 51. Minimum configuration settings for providing Hotspot service Customizing Hotspot Optional Settings Optional Hotspot settings include a number of options for fine-tuning your Hotspot service, such as maximum session time, grace period, accounting update interval, etc. The following Hotspot options can be configured from the Configuration >...
  • Page 108 Configuring the Access Point Configuring Hotspot Service NAS ID Specify the Network Access Server identifier of this device. The NAS-ID attribute is sent in RADIUS access and accounting request messages. It can also be used as location identification when NAS- IP-Address cannot be used for this purpose.

  • Page 109: Creating A Hotspot Walled Garden

    Configuring the Access Point Configuring Hotspot Service UAM Shared Secret The UAM Shared Secret is the shared secret between this Access Point and the HTTP server for the Redirection URL. This setting is optional. Figure 52. Configuring optional Hotspot options Creating a Hotspot Walled Garden You can use the Hotspot Walled Garden rules to designate network destinations (host address or subnet) that users can access without going through authentication.

  • Page 110: Allowing Unrestricted Access By Mac Address

    Configuring the Access Point Configuring Hotspot Service 4. Click Update to save your entry. You can create up to 64 entries in the Walled Garden Hosts table. Figure 53. The Walled Garden hosts table To remove entries from the Walled Garden hosts table 1.
  • Page 111 Configuring the Access Point Configuring Hotspot Service Figure 54. Configuring Hotspot unrestricted clients table...
  • Page 112 Configuring the Access Point Configuring Hotspot Service...

  • Page 113: Managing The Access Point

    Managing the Access Point In This Chapter Viewing Current Device Settings ........106 Viewing Current Internet Connection Settings .

  • Page 114: Viewing Current Device Settings

    Managing the Access Point Viewing Current Device Settings Viewing Current Device Settings The Status > Device page displays a general overview of the AP’s current status, including device name, serial number, MAC address, current software version, etc. Figure 55. The Status > Device page...

  • Page 115: Viewing Current Internet Connection Settings

    Managing the Access Point Viewing Current Internet Connection Settings Viewing Current Internet Connection Settings The Status > Internet page displays information on the AP’s network settings; i.e., the settings that allow the AP to communicate with your local network and the Internet. Information includes IP address, gateway, DNS server, NTP server and connection type (method of obtaining an IP address -- DHCP or static IP).

  • Page 116: Viewing Current Local Subnet Settings

    Managing the Access Point Viewing Current Local Subnet Settings Viewing Current Local Subnet Settings The Status > Local Subnets page can be used to view the router (local subnet) configurations and list of any clients connected to those subnets. If you want to make changes to any of these settings, go to Configuration > Local Subnets.

  • Page 117: Viewing Current Wireless Settings

    Managing the Access Point Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using, go to the Status > Wireless page (on dual band APs, go to Status > 2.4G or Status > 5G). Table 38 lists the descriptions of each common wireless setting.

  • Page 118: Viewing Associated Wireless Clients

    Managing the Access Point Viewing Associated Wireless Clients If you want to make changes to any of these settings, go to the Configuration > Wireless page. Refer to “Configuring Common Wireless Settings” page 71 more information. Figure 58. The Status > Wireless (Radio 2.4G/5G) page Viewing Associated Wireless Clients A usage-monitoring capability has been built into the Access Point to help you monitor wireless clients that are associated with your wireless network.

  • Page 119: Changing The Administrative Login Settings

    The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging in to the Web interface using these default admin- istrator login settings, Ruckus Wireless recommends that you change the default Web interface password immediately after your first login.

  • Page 120: Enabling Other Management Access Options

    AP. These options include manage- ment access via HTTP, Telnet, and SSH. You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR-069/SNMP Management Choice options. If your ZoneFlex device is to be managed by FlexMaster, then the FlexMaster information (server URL and contact interval) is preconfigured before you receive your ZoneFlex device.
  • Page 121 Managing the Access Point Enabling Other Management Access Options Figure 61. The Administration > Management page To enable other management access options 1. Go to Administration > Management. The Management page appears.
  • Page 122 Table 40. TR-069 and SNMP Management Options Option Description Auto Enables the ZoneFlex device to be managed by either SNMP server, Ruckus Wireless ZoneDirector, or Ruckus Wireless FlexMaster. SNMP only Only allow SNMP management FlexMaster only Only allow FlexMaster management...
  • Page 123 Managing the Access Point Enabling Other Management Access Options Table 40. TR-069 and SNMP Management Options Option Description FlexMaster Server URL URL of the FlexMaster server Digest-authentication This information is automatically generated by the Username/Digest- AP and used for authentication with FlexMaster. authentication password Change this value only if you want the AP to connect to another access control server (ACS).

  • Page 124: Viewing Flexmaster Management Status

    Managing the Access Point Enabling Other Management Access Options Viewing FlexMaster Management Status If you configure the AP to be managed by FlexMaster, you can check the TR-069 Status section on the Administration > Management page. Figure 62. TR-069 status information...

  • Page 125: Pointing The Ap To Flexmaster

    Managing the Access Point Enabling Other Management Access Options Table 41 lists the TR-069 status information that the AP provides. Table 41. TR-069 status information Status Information Description Currently using Shows the FlexMaster server IP address or URL with which the AP is currently registered Last attempted contact Shows the date and time of the AP’s last attempt to contact FlexMaster.

  • Page 126: Working With Event Logs And Syslog Servers

    Managing the Access Point Working with Event Logs and Syslog Servers Working with Event Logs and Syslog Servers Both the Maintenance > Support Info and Administration > Log pages can be used to view the AP’s current log file text. You can use the former to send the log to Ruckus Wireless support directly or save it to a local file, and use the latter to configure automatic delivery of log files to a syslog server.

  • Page 127: Sending A Copy Of The Log File To Ruckus Wireless Support

    Managing the Access Point Working with Event Logs and Syslog Servers Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run-time status of the AP and can be useful for troubleshooting. You have three options for sending a copy of the...

  • Page 128: Upgrading The Firmware

    Managing the Access Point Upgrading the Firmware Upgrading the Firmware You can use the Web interface to check for software updates/upgrades for the firmware built into the AP. You can then apply these updates to the device in one of two ways: (1) manual updating on an as-needed basis or (2) automating a regularly scheduled update.

  • Page 129: Upgrading Manually Via The Web

    Managing the Access Point Upgrading the Firmware Do not change any of the Image Control File, Username, or Password CAUTION: entries. 3. Click Perform Upgrade. A status bar appears during the upgrade process. 4. After the upgrade is completed, you must manually reboot the AP. Upgrading Manually via the Web 1.

  • Page 130: Rebooting The Access Point

    Managing the Access Point Rebooting the Access Point 5. Choose whether to reboot immediately after upgrading, or schedule the reboot for a specific time of day using the Schedule Reboot Time After Upgrade list. Choosing Any Time (the default value) results in the AP performing a reboot immediately after the automatic upgrade is successful.

  • Page 131: Rebooting

    WARNING: DO NOT reset the Access Point to factory defaults unless you are directed to do so by Ruckus Wireless support staff or by a network administrator. Do this only if you are able to immediately reconnect the restored AP to your computer, to reconfigure it for Wi-Fi network use —...

  • Page 132: Running Diagnostics

    Managing the Access Point Running Diagnostics 2. Click Reset Now (next to Restore to factory settings?). 3. When the confirmation warning appears, read the message and click OK if you are certain that you want to restore the AP to factory defaults. After a brief pause, you will be automatically logged out of the AP.
  • Page 133 Managing the Access Point Running Diagnostics Figure 66. Pinging a client Figure 67. Running traceroute on ruckuswireless.com...

  • Page 134: Where To Find More Information

    Where to Find More Information Where to Find More Information If you have questions that this User Guide does not address, visit the Ruckus Wireless Support Portal at http://support.ruckuswireless.com/. The Support Portal hosts the latest versions of user documentation. You can also find answers to frequently asked...
  • Page 135 Index Numerics device settings , 62 DHCP 802.1Q , 64 release , 66 802.1X , 85, 94, 96 renew , 66 802.1X settings , 85 DHCP / Auto Configuration , 66 DHCP Option 82 , 80, 94 diagnostics , 124 Access Control , 79 disable Ethernet ports...
  • Page 136 pass through port , 29–30, 32 Passphrase , 85 installation , 35 ping , 124 required tools , 35 Port Type , 93 Internet settings , 64 port-based VLAN , 92, 96 IP address , 65 PPPoE , 68 Isolated , 79, 93 protection mode , 77...
  • Page 137 , 64 wired , 96 rear panel , 10 wireless side panel , 80 VLAN Settings , 64 ZoneFlex 7982 ZoneFlex smart WLAN system Web interface , 57 , 81 WEP Key , 82 wireless availability , 79 wireless channel...

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