Canon imageRUNNER ADVANCE C3530i II Advance Maintenance Manual

Canon imageRUNNER ADVANCE C3530i II Advance Maintenance Manual

Preventative maintenance procedure
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Last update 04/27/2018

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Summary of Contents for Canon imageRUNNER ADVANCE C3530i II

  • Page 1 Last update 04/27/2018...
  • Page 2 Implementation of the Preventative Maintenance Procedure  How to use Pre-Visit Common Common Maintenance Serviced Process Process Process History Check (Before) (After) This document was developed by Canon USA Engineering Services and Solutions to perform consistent, effective and efficient maintenance on all Canon products.
  • Page 3 iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail Note Time • Enter the machine Serial Number to check the Log into Snapshot : following: Firmware Version – Prepare Firmware if necessary Communications Counters – Machine Usage Event History – Check History for Errors, Alarms Action Prior to and Jams...
  • Page 4 iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail Note Time  Point: Ask the customer about the condition of the machine and validate any issues they have. To perform efficient maintenance, we need to Verify Customers’ ask the customer about machine condition. Ask Questions to find out if there are any following Check Concern...
  • Page 5: Software Version

    iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail Note Time  Point: 1. Check Service Log 1. Check the log to see if there is any reoccurring Visual Check Check Service Log issues. If you see the same issues listed on the log, then the root cause hasn’t been fixed.
  • Page 6 iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail Note Time  Point: Check the Drum counter. Visual Check  COPIER>COUNTER>LF Replace the drums by referring to the value below Check the Drum to eliminate drum over life related issues. COPIER>COUNTER>LF counter ...
  • Page 7 iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail Note Time Make the following Copy/Print samples from ADF and Any issues, resolve them as needed. Copy Glass. 1. PG10 2.CA7 Make Samples (Before Sample) Check Check Check Perform C10 and C11 at the same time to save time Make copies from all Cassettes using at least 5 Make copies using the following cassette.
  • Page 8: Clean The Glass

    iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail & Action Note Time 1. Inside cover Clean the rollers using lint free paper with water. Clean Sensors should be cleaned by blower brush Clean ADF for Dust Clean Clean the rollers if they were not replaced in step No.5. •...
  • Page 9 iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail & Action Note Time Clean the rollers if they were not replaced. Clean the rollers using lint free paper with water. 1. Cassette Rollers Clean Rollers on Cassettes /Multi- 2. Multi-Purpose Tray Rollers Purpose Tray/ Vertical Rollers Clean...
  • Page 10 iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail & Action Note Time Remove the ITB Unit Points to Note at Installation • Install the unit while the Primary Transfer Roller is completely disengaged. Check that the Disengagement Cam is located at the position shown below.
  • Page 11 iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail Note Time  Point; Open the right door and grasp the light-blue handle [1], and Clean remove the fixing unit [2] Clean Clean the Fixing unit area. Parts Counter: Copier>Counter>DRBL-1>FX-UNIT The parts counter of the fixing unit is automatically cleared when a new fixing unit is detected.
  • Page 12 iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail Note Time  Clean the upper surface [1] of the Light Guide of each color drum unit using the blower [2]  Do not touch the surface of the drum. Be Clean the Drum area / sure to block light to the removed Drum Unit using paper.
  • Page 13: Toner Bottle

    iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail Note Time  Point; Check the customer’s inventory of waste toner bottles. Open the cassette 1 and then open the Waste Toner 1. If the customer doesn’t have a waste toner Door bottle in their inventory and the bottle in the Remove the Waste Toner Container...
  • Page 14 iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail Note Time  • P oint: Auto Correct Color Mismatch Settings/Registration > Adjustment/Maintenance > Perform Auto Adjust Adjust Image Quality• > Auto Correct Color 1. If the customer uses heavy paper, perform an Auto Adjust Gradation with plain and heavy Correct Color 2.
  • Page 15 iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail Note Time Point: 1. Let the customer print the test 1. Service Log prints from their PC while completing the documentation. 2. Write down the detail actions and Fill out all part names and part #’s in the Fill out service log for the next visit.
  • Page 16 iR ADV C3530i/C3525i series Advanced Maintenance Guide Procedure Detail & Action Note Time  COPIER > Function > INSTALL>COM-TEST If COM-TEST is NG, fix this issue at Check first. If you can’t fix this issue, call Perform COM-TEST NTSC and get their assistance. COM TEST COM TEST ...

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Imagerunner advance c3525i ii

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