Problems Related To Audio; Problems Related To Remote Control - Samsung 1501MP/1701MP Owner's Manual

Troubleshooting - Problems and Solutions
Problems
Picture image is unstable and
vibrates.
Ghost images are shown in the
picture.
The image is too light or too dark
Screen color is inconsistent.
Color image is distorted with
dark shadows.
White color is poor.
Power Indicator blinks green.
Screen is blank and power
indicator light is steady green or
blinks every 0.5 or 1 seconds
The monitor front control buttons
do not respond.

3. Problems related to Audio

Problems related to audio signals and their solutions are listed below.
Problems
No sound
Sound level is too low.

4. Problems related to Remote Control

Problems related to the remote control and their solutions are listed.
Problems
The remote control buttons do
not respond.
Solutions
Check if the resolution and frequency set for the computer
video card falls in the range supported by the monitor. If not,
reset them referring to the current
monitor menu and Preset Timing
Adjust the Brightness and Contrast.
(Refer to the Brightness, Contrast)
Adjust color using User Mode
menu.
The monitor is currently saving the changes made in settings
to the OSD memory.
The monitor is using its power management system.
Move the computer's mouse or press a key on the keyboard
Check if OSD Lock/Unlock is on by pressing Menu button.
If the problem persists, contact the service center.
Solutions
Ensure that the audio cable is firmly connected to both the
audio-in port on your monitor and the audio-out port on your
sound card. (Refer to the Connecting Your
Check the volume level. (Refer to the Volume)
Check the volume level. (Refer to the Volume)
If the volume is still too low after turning the control to its
maximum, check the volume control on the computer sound
card or software program.
Items to check
Check the battery polarities (+/-).
Check if the batteries have been exhausted.
Check if the power is on.
Check if the power cord is securely connected.
Check if a special fluorescent or neon lamp is on in the
vicinity.
Information under the
Modes.
under OSD Color Adjustment
Monitor)