Troubleshooting Problems And Solutions; Problems Related To Screen - Samsung 1501MP/1701MP Owner's Manual

Troubleshooting - Problems and Solutions
The following table lists possible problems and their solutions. Before calling for service, check the
information in this section to see if you can remedy any problems yourself. If you do need assistance,
please call the phone number on the warranty card,
contact your dealer.
1. Problems related to Installation
Problems related to the monitor installation and their solutions are listed.
Problems
It appears the PC does not
function normally.
The monitor screen flickers.
TV screen is blurred or shows
noise signals.
TV signal is not received
Strange characters appear on the
screen.

2. Problems related to Screen

Problems related to the monitor screen and their solutions are listed.
Problems
Screen is blank and power
indicator is off
"Check Signal Cable" message
"Video mode not supported"
message
Picture rolls vertically.
Image is not clear. Picture is
blurred.
the phone number on the Information section or
Solutions
Check if the Display Adapter Driver (VGA Driver) is properly
installed. (Refer to Installing
Check if the signal cable between the computer and the
monitor is securely connected and tightened. (Refer to
Connecting to a Computer)
Check if the TV antenna connector is securely connected to
the external antenna. (Refer to
Check "Channel system" and make sure you choose the
correct channel system. (Refer to the
Select "Channel auto program" to configure the channel
system automatically. (Refer to the
Switch "Caption On" to "Caption Off" if strange characters
appear on the TV screen. (Refer to
Solutions
Ensure that the power cord is firmly connected and the LCD
monitor is on. (Refer to the Connecting Your
Ensure that the signal cable is firmly connected to the PC or
video sources. (Refer to the
Ensure that the PC or video sources are turned on.
Check the maximum resolution and the frequency of the
video adaptor.
Compare these values with the data in the
Modes Chart.
Check if the signal cable is securely connected. Connect it
again securely.(Refer to Connecting to a
Run Frequency Coarse and
Turn on again after removing all accessories (video
extension cable, etc.)
Set resolution and frequency to the recommended ranges.
15 inch model (1024 x 768 @ 60Hz), 17 inch model (1280 x
1024 @ 60Hz)
Driver)
Connecting to TV)
Channel System)
Channel System)
Closed Caption)
Monitor)
Connecting Your Monitor)
Preset Timing
Computer)
Fine tuning.