Setup steps Check your activation date Find your master phone socket Unplug everything Plug in your NOW TV Hub Two Plug in your NOW TV Hub Two (if you have a pre-filtered master socket) Connect Help Warning - Please read the ‘Important safety and product information’ section of your Nitty Gritty Guide before installing your NOW TV Hub Two.
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1. Check your activation date Check your activation date on the packaging. Please don’t install your NOW TV Hub Two before this date. Your broadband can go live anytime up to midnight on your activation date. What’s included NOW TV Hub Two Grey DSL Cable Power Supply Master Microfilter...
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2. Find Find your master phone socket. You’ll get the best speed and stability if you connect your NOW TV Hub Two to your master phone socket. Your master phone socket might be thicker, with a line in the middle. It might also have a BT or Openreach logo.
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3. Unplug Unplug everything from your master phone socket. Including phone cables, broadband equipment and splitters. Keep your splitter safe. You’ll need it in step 4. Any old broadband equipment needs to be replaced with your new items – including old microfilters you’re using. PKG_000672-00_Rev.2_NR801 Set Up Guide.indd 5 05/07/2017 11:29...
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4. Plug in your NOW TV Hub Two 1. Plug the NOW TV Master Microfilter into your master phone socket. If you’ve already removed a phone cable, or splitter, plug it back into the port marked ‘Phone’. Help on page 12 2.
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3. Plug the blue end of the 4. If you have another phone black power supply cable socket in use in your home, into the blue port of your fit the NOW TV Microfilter. Hub Two. Plug the other end into the mains and switch on.
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5. Plug in your NOW TV Hub Two (if you have a pre-filtered master socket) Unplug your old DSL cable from your socket. If you have an Openreach modem connected to your pre-filtered master phone socket, recycle it (because you no longer need it). PKG_000672-00_Rev.2_NR801 Set Up Guide.indd 8 05/07/2017 11:29...
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1. Plug one purple end of your new 3. Plug the blue end of the black grey DSL cable into the top port of power supply cable into the blue your pre-filtered master socket. port of your Hub Two. 2. Plug the other purple end of Plug the other end directly into the mains and switch on.
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6. Connect Make sure the Wi-Fi setting is switched on, then find the list of Wi-Fi ® networks on your device. Next, choose your network from the list. When asked, enter your Wi-Fi password in CAPITALS. You’ll find your password on the back of your Hub Two. If you’ve got a NOW TV Box, see the ‘Let’s get watching’...
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7. Help Getting the best broadband • Connect your Hub Two to your master socket, because that’s where your broadband signal is strongest. Page 2 • If you’ve got a standard master phone socket, fit NOW TV Microfilters to all the phone sockets being used in your house.
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7. Help Fit microfilters How do I fit NOW TV Microfilters to my phone sockets? Phone cable or Splitter If you’re using more than one of the above in your house, please call NOW TV on 0330 332 3050 for additional NOW TV Microfilters. PKG_000672-00_Rev.2_NR801 Set Up Guide.indd 12 05/07/2017 11:29...
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Understanding your NOW TV Hub Two The WPS (Wi-Fi Protected Setup ) button can be used to connect other WPS-compatible devices to your Hub Two. How do I connect using WPS? • Activate WPS on your WPS-compatible device. • Next, press the WPS button on your Hub Two until the WPS LED flashes amber.
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Access control panel How can I access my NOW TV Hub Two’s control panel? You can control a variety of settings in your Hub Two’s control panel such as changing your network name and password. To log into your Hub Two’s control panel via your internet browser: •...
Still not working? If you’ve followed all the steps in this set up guide and you’re still experiencing issues, go to our website or call NOW TV on the number shown here. nowtv.com/help 0330 332 3050 Line Test Cable You may be asked to use the cable shown here to test your line.
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