Sky now User Manual
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Sky now User Manual

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Summary of Contents for Sky now

  • Page 1 Let’s get connected...
  • Page 2 Setup steps Check your activation date Find your master phone socket Unplug everything Plug in your NOW TV Hub Plug in your NOW TV Hub (if you have a pre-filtered master socket) Connect Help...
  • Page 3 1. Check your activation date Check your activation date on the packaging. Please don’t install your NOW TV Hub before this date. Your broadband can go live anytime up to midnight on your activation date.
  • Page 4 2. Find Find your master phone socket. You’ll get the best speed and stability if you connect your NOW TV Hub to your master phone socket. Your master phone socket might be thicker, with a line in the middle. It might also have a BT or Openreach logo.
  • Page 5 3. Unplug Unplug everything from your master phone socket. Including phone cables, broadband equipment and splitters. Keep your splitter safe. You’ll need it in step 4. Any old broadband equipment needs to be replaced with your new items – including old microfilters you’re using.
  • Page 6 DSL cable into the purple port of your NOW TV Master Microfilter. Plug the other purple end into the purple port of your NOW TV Hub. For the best results leave your NOW TV Hub switched on all the time.
  • Page 7 3. Plug the blue end of the 4. If you have another phone black power cable into the blue socket in use in your home, port of your NOW TV Hub. fit the NOW TV Microfilter. Plug the other end into the mains and switch on.
  • Page 8 5. Plug in your NOW TV Hub if you have a pre-filtered master socket Unplug your DSL cable from your socket. If you have an Openreach modem connected to your pre-filtered master phone socket, recycle it (because you no longer need it).
  • Page 9 Plug the other purple end of the the mains and switch on. grey DSL cable into the purple port of your NOW TV Hub. For the best results leave your NOW TV Hub switched on all the time. Go to page 8 >...
  • Page 10 Next, choose your network from the list. When asked, enter your Wi-Fi password in CAPITALS. You’ll find your password on the back of your NOW TV Hub. If you’ve got a NOW TV Box, see the ‘Let’s get watching’ guide for more help on connecting it to Wi-Fi.
  • Page 11 Connect your NOW TV Hub to your master socket, because that’s where your broadband signal is strongest. Page 2 • If you’ve got a standard master phone socket, fit NOW TV Microfilters to all the phone sockets being used in your house. Page 5 •...
  • Page 12 How do I fit NOW TV Microfilters to my phone sockets? Phone cable or Splitter If you’re using more than one of the above in your house, please call NOW TV on 0330 332 3050 or go to accessories.sky.com for additional NOW TV Microfilters.
  • Page 13 If there is a successful connection, the wireless light on your NOW TV Hub will go solid amber, before turning white after two minutes. If not, or if your NOW TV Hub can’t find your device, the light may first flash amber or turn off.
  • Page 14 Access control panel How can I access my NOW TV Hub’s control panel? You can control a variety of settings in your NOW TV Hub’s control panel such as changing your network name and password. To log into your NOW TV Hub’s control panel via your internet browser: •...

  • Page 15: Still Not Working

    Still not working? If you’ve followed all the steps in this set up guide and you’re still experiencing issues, go to nowtv.com/help or call NOW TV on 0330 332 3050.
  • Page 16 © Sky CP Limited 2016. Sky, NOW TV and NOW TV Hub are trade marks owned by the Sky group of companies. This product is intended for use in the UK, Channel Islands and Isle of Man and must only be used indoors.

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