Panasonic KX-HNB600 User Manual page 113

→Format the card ( "SD card formatting", Page 66).
R You just inserted the SD card into the hub.
→Wait and try again.
[Failed] is displayed
R An error occurred while saving the picture.
→Check all connections and try again.
Colors in camera images appear different from normal
R The camera is aimed at a dark location, or it is nighttime.
→If there is not adequate light to illuminate the subject, such as at night, the camera automatically
switches to night vision mode. In this case, colors may appear different from normal.
R When viewing images from an indoor camera, black areas of the image appear purplish.
→When the subject is lit by sunlight or halogen lights, black areas of the image may appear purplish.
This is not a malfunction.
Colors in indoor camera images appear washed out
R Lighting conditions are poor or inconsistent.
→Adjust the camera's brightness ( "Image brightness", Page 65).
→Place the camera in a different location or position.
There is a long delay when talking to the camera while away from home
R Your mobile device's network connection is slow or congested.
→Wait for network traffic to decrease.
→Lower the [Frame Rate] setting ( "General camera settings", Page 63).
Camera images are not displayed at first while away from home, and are displayed after some
time passes
R Your mobile device's network connection is slow or congested.
→Wait for network traffic to decrease.
→Lower the [Frame Rate] setting ( "General camera settings", Page 63).
I have to wait a long time before camera images are displayed while away from home
R There is too much traffic on your home network or on the mobile device's network.
→Wait for network traffic to decrease.
Camera recording does not start immediately after the sensor is triggered
R See "Camera recording does not start immediately after the sensor is triggered", Page 111.
The camera's sensor is triggered too easily
R The camera's motion detection features are too sensitive.
→Reduce the sensitivity of the camera's sensor. For outdoor cameras, see "Image and infrared
sensor sensitivity (outdoor cameras only)", Page 64. For indoor camera, see "Image sensor
sensitivity (indoor cameras only)", Page 65.
R The camera's detection area is too large.
→Limit the detection area so that the camera ignores motion in unneeded areas of the camera's
image, i.e., reduce the camera's detection area ( "Detection area", Page 65).
R The camera's settings are not suited to the environment.
→Review the information in the Installation Guide included with your camera about sensor features
and installation environment.
→Indoor cameras and outdoor cameras can detect motion visually (i.e., when an area of the camera's
image changes brightness). Outdoor cameras can also detect motion by sensing temperature
changes (i.e., when an area of the sensor's detectable area is becomes hotter than another). For
this reason, false detections may occur in the following locations.
False detections caused by predicable movement in a specific area of the camera image
– Areas where fixed objects move in the wind, such as tree branches or hanging laundry
Troubleshooting
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