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Dell PowerEdge FC430
Owner's Manual
Regulatory Model: E01B Series
Regulatory Type: E01B002

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Summary of Contents for Dell EMC PowerEdge FC430

  • Page 1 Dell PowerEdge FC430 Owner's Manual Regulatory Model: E01B Series Regulatory Type: E01B002...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
  • Page 3: Table Of Contents

    Contents 1 PowerEdge FC430 system overview......................7 Supported configurations for FC430 system......................... 7 Front panel..................................7 Front panel view—single SSD system........................7 Front panel view—dual SSD system.........................8 Diagnostic indicators on the front panel......................... 9 Health status indicator..............................9 SSD activity indicator codes............................. 10 iDRAC Direct LED indicator codes..........................
  • Page 4 System Setup details..............................24 System BIOS................................24 iDRAC Settings utility..............................43 Device Settings................................44 Dell Lifecycle Controller..............................44 Embedded systems management..........................44 Boot Manager.................................. 45 Viewing Boot Manager..............................45 Boot Manager main menu............................45 PXE boot...................................46 6 Installing and removing sled components.....................47 Safety instructions................................47 Before working inside your system..........................47 After working inside your system..........................
  • Page 5 Installing a processor..............................82 Installing a heat sink..............................83 Processor blank and DIMM blank..........................84 Removing a processor blank and DIMM blank.......................85 Installing a processor blank and DIMM blank......................86 Solid State Drives (SSD)..............................86 SSD installation guidelines............................86 Shutdown procedure for servicing an SSD......................86 Removing an SSD from an SSD carrier ........................87 Installing an SSD into an SSD carrier........................88 Removing an SSD carrier............................89...
  • Page 6 Troubleshooting Solid State Drives..........................112 Troubleshooting USB devices............................112 Troubleshooting an internal SD card..........................113 Troubleshooting processors............................113 Troubleshooting the system board..........................114 Troubleshooting the NVRAM backup battery......................114 10 Getting help.............................. 116 Contacting Dell................................116 Quick Resource Locator..............................116 Contents...
  • Page 7: Poweredge Fc430 System Overview

    PowerEdge FC430 system overview The Dell PowerEdge FC430 system is a quarter-width sled that supports up to: • Two Intel Xeon E5-2600 v4 processors • Eight DIMMs • Two 1.8-inch uSATA solid state drives (SSDs). Topics: • Supported configurations for FC430 system •...
  • Page 8: Front Panel View-Dual Ssd System

    The power-on indicator turns on when the sled is turned on. The power power button button controls the power supply output to the system. Front panel view—dual SSD system The following figure and the table describes about the dual SSD system features and its indicators. PowerEdge FC430 system overview...
  • Page 9: Diagnostic Indicators On The Front Panel

    The power-on indicator turns on when the sled is turned on. The power power button button controls the power supply output to the system. Diagnostic indicators on the front panel Health status indicator The Health status indicator indicates the health condition of the system. PowerEdge FC430 system overview...
  • Page 10: Ssd Activity Indicator Codes

    If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED (on the right side) does not function and remains off. Table 4. SSD indicator codes Drive-Status indicator pattern Condition Identifying the drive or preparing for removal Flashes green twice per second Drive ready for insertion or removal PowerEdge FC430 system overview...
  • Page 11: Idrac Direct Led Indicator Codes

    Flashing green Indicates file transfer or any operation tasks. Green and turns off Indicates that the file transfer is complete. Not lit Indicates that the USB is ready to be removed or that a task is complete. PowerEdge FC430 system overview...
  • Page 12: Locating Service Tag Of Your System

    Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel. PowerEdge FC430 system overview...
  • Page 13: Documentation Resources

    Documentation resources This section provides information about the documentation resources for your system. Table 7. Additional documentation resources for your system Task Document Location For information about installing the system into a Setting up your system Dell.com/poweredgemanuals rack, see the Rack documentation included with your rack solution.
  • Page 14 Task Document Location For understanding the features of Dell Lifecycle Dell.com/idracmanuals Controller (LCC), see the Dell Lifecycle Controller User’s Guide. For information about partner programs enterprise Dell.com/ systems management, see the OpenManage omconnectionsenterprisesystemsmanagement Connections Enterprise Systems Management documents. For information about connections and client Dell.com/dellclientcommandsuitemanuals systems management, see the OpenManage Connections Client Systems Management...
  • Page 15: Technical Specifications

    Chassis weight FC430 3.0 kg (6.61 lb) Processor specifications The PowerEdge FC430 system supports up to two Intel Xeon E5-2600 v4 processors. System battery specification The PowerEdge FC430 system supports CR 2032 3.0-V lithium coin cell system battery. Technical specifications...
  • Page 16: Memory Specifications

    The PowerEdge FC430 system supports one PCIe x8 mezzanine slot supporting a single or dual port InfiniBand mezzanine card. Video specification The PowerEdge FC430 supports Matrox G200eR2 video controller. The available memory is 16 MB which is shared with the iDRAC application memory.
  • Page 17: Environmental Specifications

    Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/ environmental_datasheets. Table 11. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment 3117 ft) Maximum temperature gradient (operating and 20°C/h (36°F/h)
  • Page 18: Particulate And Gaseous Contamination Specifications

    Table 16. Operating temperature de-rating specification Operating temperature de-rating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 Particulate and gaseous contamination specifications The following table defines the limitations that will help avoid any damages to the IT equipment and/or failure from particulates and gaseous contamination.
  • Page 19: Standard Operating Temperature

    Standard operating temperature Table 19. Standard operating temperature specifications Standard operating temperature Specifications Continuous Operation (for altitude less than 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. 950 m or 3117 ft) Expanded operating temperature restrictions Table 20.
  • Page 20: Initial System Setup And Configuration

    Initial system setup and configuration Setting up your system Complete the following steps to set up your system: Unpack the sled. Remove the I/O connector cover from the sled connectors. CAUTION: While installing the sled, ensure that it is properly aligned with the slot on the enclosure to prevent damage to the sled connectors.
  • Page 21: Options To Install The Operating System

    You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings, including setting up DHCP or a static IP for iDRAC. NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable to the Ethernet connector 1 on the system board.
  • Page 22 Methods Location Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals Downloading the drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.
  • Page 23: Pre-Operating System Management Applications

    Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: •...
  • Page 24: System Setup Details

    Related links System Setup System Setup details System Setup details The System Setup Main Menu screen details are explained as follows: Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure iDRAC settings. The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface).
  • Page 25: Boot Settings

    Viewing System BIOS To view the System BIOS screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 26 Related links Boot Settings details System BIOS Viewing Boot Settings Choosing the system boot mode Changing the boot order Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart...
  • Page 27: Choosing The System Boot Mode

    Option Description NOTE: This option is enabled only if the boot mode is UEFI. Related links Boot Settings Viewing Boot Settings Choosing the system boot mode Changing the boot order Choosing the system boot mode System Setup enables you to specify one of the following boot modes for installing your operating system: •...
  • Page 28: Network Settings Screen Details

    Related links UEFI iSCSI Settings Network Settings screen details UEFI iSCSI Settings details System BIOS Viewing Network Settings Viewing UEFI iSCSI Settings Viewing Network Settings To view the Network Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE:...
  • Page 29: System Security

    Viewing UEFI iSCSI Settings To view the UEFI iSCSI Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 30 NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. On the System Setup Main Menu screen, click System BIOS. On the System BIOS screen, click System Security. Related links System Security System Security Settings details...
  • Page 31: Using Your System Password To Secure Your System

    Related links System Security Viewing System Security Creating a system and setup password Prerequisites Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features. For more information, see the System board jumper settings section. NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need not provide the system password to boot the system.
  • Page 32: Operating With A Setup Password Enabled

    Deleting or changing system and setup password Prerequisites NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked. Steps To enter System Setup, press F2 immediately after turning on or restarting your system. On the System Setup Main Menu screen, click System BIOS >...
  • Page 33: System Information

    On the System BIOS screen, click System Security. On the System Security screen, click Secure Boot Custom Policy Settings. Secure Boot Custom Policy Settings details The Secure Boot Custom Policy Settings screen details are explained as follows: Option Description Platform Key Imports, exports, deletes, or restores the platform key (PK).
  • Page 34 Option Description System Specifies the current version of the Management Engine firmware. Management Engine Version System Service Tag Specifies the system Service Tag. System Specifies the name of the system manufacturer. Manufacturer System Specifies the contact information of the system manufacturer. Manufacturer Contact Information...
  • Page 35: Processor Settings

    Option Description System Memory Specifies the memory size in the system. Size System Memory Specifies the type of memory installed in the system. Type System Memory Specifies the system memory speed. Speed System Memory Specifies the system memory voltage. Voltage Video Memory Specifies the amount of video memory.
  • Page 36 On the System BIOS screen, click Processor Settings. Related links Processor Settings Processor Settings details Processor Settings details The Processor Settings screen details are explained as follows: Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors.
  • Page 37 Option Description Processor Core Specifies the maximum core frequency of the processor. Speed Processor 1 NOTE: Depending on the number of CPUs, there may be up to four processors listed. The following settings are displayed for each processor installed in the system: Option Description Family-Model-...
  • Page 38 Option Description Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by default. Security Freeze Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only Lock for ATA and AHCI modes.
  • Page 39 On the System Setup Main Menu screen, click System BIOS. On the System BIOS screen, click Integrated Devices. Related links Integrated Devices Integrated Devices details Integrated Devices details The Integrated Devices screen details are explained as follows: Option Description USB 3.0 Setting Enables or disables the USB 3.0 support.
  • Page 40 Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Related links Serial Communication details System BIOS Viewing Serial Communication Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Turn on, or restart your system.
  • Page 41 System Profile Settings You can use the System Profile Settings screen to enable specific system performance settings such as power management. Related links System Profile Settings details System BIOS Viewing System Profile Settings Viewing System Profile Settings To view the System Profile Settings screen, perform the following steps: Turn on, or restart your system.
  • Page 42: Miscellaneous Settings

    Option Description Collaborative CPU Enables or disables the CPU power management option. When set to Enabled, the CPU power management is Performance controlled by the OS DBPM and the System DBPM (DAPC). This option is set to Disabled by default. Control Memory Patrol Sets the memory patrol scrub frequency.
  • Page 43: Idrac Settings Utility

    On the System Setup Main Menu screen, click System BIOS. On the System BIOS screen, click Miscellaneous Settings. Related links Miscellaneous Settings Miscellaneous Settings details Miscellaneous Settings details The Miscellaneous Settings screen details are explained as follows: Option Description System Time Enables you to set the time on the system.
  • Page 44: Device Settings

    Entering the iDRAC Settings utility Turn on or restart the managed system. Press F2 during Power-on Self-test (POST). On the System Setup Main Menu page, click iDRAC Settings. The iDRAC Settings screen is displayed. Related links iDRAC Settings utility Changing the thermal settings The iDRAC settings utility enables you to select and customize the thermal control settings for your system.
  • Page 45: Boot Manager

    Related links Dell Lifecycle Controller Boot Manager The Boot Manager screen enables you to select boot options and diagnostic utilities. Related links Boot Manager main menu System BIOS Viewing Boot Manager Viewing Boot Manager To enter Boot Manager: Turn on, or restart your system. Press F11 when you see the following message: F11 = Boot Manager If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system...
  • Page 46: Pxe Boot

    System Utilities System Utilities contains the following utilities that can be launched: • Launch Diagnostics • BIOS Update File Explorer • Reboot System Related links Boot Manager PXE boot You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems, remotely. NOTE: To access the PXE boot option, boot the system and then press F12.
  • Page 47: Installing And Removing Sled Components

    Installing and removing sled components This section provides information about installing and removing the sled components. For information about installing and removing the enclosure components, see the enclosure Owner's Manual at Dell.com/poweredgemanuals. Topics: • Safety instructions • Recommended tools • Sled •...
  • Page 48: After Working Inside Your System

    Steps Turn off the sled by using the Chassis Management Controller (CMC). Remove the sled from the enclosure. Install the I/O connector cover. After working inside your system Prerequisites Follow the safety guidelines listed in safety instructions section. Steps Install the sled in the enclosure. Turn on the sled.
  • Page 49: Installing A Sled

    Figure 7. Removing a sled release button sled handle sled FX2 or FX2s enclosure Next steps Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system After working inside your system Installing a sled Prerequisites Follow the safety guidelines listed in the Safety instructions section.
  • Page 50: Inside The Sled

    Figure 8. Installing a sled release button sled handle sled FX2 or FX2s enclosure Related links Safety instructions Inside the sled Figure 9. Inside the sled SSD cage vFlash/SD card multifunction slot SD card slot IDSDM card SSD backplane touch points processor 2 memory modules (processor 1) system board...
  • Page 51: Cooling Shroud

    Cooling shroud The cooling shroud has aerodynamically placed openings that directs the airflow across the entire system. The airflow passes through all the critical parts of the system, where the vacuum that pulls air across the entire surface area of the processor and heat sink allowing increased cooling.
  • Page 52 Figure 10. Removing the cooling shroud cooling shroud latch touch points cooling shroud cooling shroud guide cooling shroud guide slot on chassis Next steps Install the cooling shroud. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system...
  • Page 53: Installing The Cooling Shroud

    Installing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 54: System Memory

    cooling shroud guide slot on chassis Next steps Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system After working inside your system Removing the cooling shroud System memory Your system supports DDR4 registered DIMMs (RDIMMs and LRDIMMs), and DDR4 voltage specifications.
  • Page 55: General Memory Module Installation Guidelines

    The following table shows the memory populations and operating frequencies for the supported configurations. Table 23. Memory population—operating frequency for supported configuration DIMM Type DIMMs populated Volatge Operating Frequency (in MT/s) Maximum DIMM Rank Per Channel per channel 2400, 2133, 1866 Single rank RDIMM 1.2 v...
  • Page 56: Mode-Specific Guidelines

    The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for installing memory modules: • x4 and x8 DRAM based memory modules can be mixed. For more information, see the Mode-specific guidelines section. •...
  • Page 57: Memory Mirroring

    Table 25. Advanced ECC (Lockstep) Processor Configuration Memory population rules Memory population information Single CPU Advanced ECC {1,2}, {3,4} Numbers inside the brackets indicate (Lockstep) the slots that must be populated in pairs, odd amount of pairs allowed. Dual CPU Advanced ECC C1{1,2},C2{1,2},C1{3,4},C2{3,4}….
  • Page 58: Sample Memory Configurations

    Table 27. Processor configuration Processor Configuration Memory population rules Memory population information Single CPU Memory population order {1,2}, {3,4} See Memory mirroring note Sample memory configurations The following tables show sample memory configurations that follow the appropriate memory guidelines stated in this section. NOTE: 1R, 2R, and 4R in the following tables indicate single rank, dual rank, and quad rank DIMMs respectively.
  • Page 59: Removing Memory Modules

    Table 29. Memory configurations—dual processor System Capacity (in DIMM Size (in Number of Organization and Speed DIMM Slot Population DIMMs 1R x8, 2400 MT/s A1, B1 1R x8, 2400 MT/s A1, A2, B1, B2 1R x8, 2400 MT/s A1, B1 1R x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4 1R x8, 2400 MT/s...
  • Page 60 Steps Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket. Lift and remove the memory module from the system.
  • Page 61: Installing Memory Modules

    Installing memory modules Prerequisites WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.
  • Page 62: Pcie Mezzanine Card

    Figure 14. Installing the memory module memory module alignment key memory module socket ejector (2) Next steps Install the cooling shroud. Follow the procedure listed in the After working inside your system section. Press F2 to enter System Setup, and check the System Memory setting. The system should have already changed the value to reflect the installed memory.
  • Page 63: Removing The Pcie Mezzanine Card

    Removing the PCIe mezzanine card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 64 Remove the PCIe mezzanine card bridge and keep it aside for future use. CAUTION: To prevent damage to the PCIe mezzanine card, you must hold the card only by its edges. Figure 16. Removing a PCIe mezzanine card screw hole on SSD cage (2) external storage connector (2) PCIe mezzanine bridge card Screw (2)
  • Page 65: Installing The Pcie Mezzanine Card

    Installing the PCIe mezzanine card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 66: Internal Dual Sd Module (Idsdm) Card

    Figure 17. Installing the PCIe mezzanine card screw hole on SSD cage (2) external storage connector (2) PCIe mezzanine bridge card Screw (2) PCIe mezzanine card SSD cage Next steps Install the SSD cage. If applicable, reconnect the disconnected storage devices. If applicable, reconnect the disconnected USB devices.
  • Page 67: Removing An Internal Sd Card

    NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup, the information is replicated from one SD card to another. Removing an internal SD card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 68: Installing An Internal Sd Card

    Related links Safety instructions Before working inside your system After working inside your system Troubleshooting an internal SD card Installing an internal SD card Installing an internal SD card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 69: Removing The Idsdm Card

    Next steps Follow the procedure listed in the After working inside your system section. Enter System Setup and ensure that the Internal SD Card Port is enabled. Check if the new SD card is functioning properly. If the problem persists, see the Troubleshooting an Internal SD Card section. Related links Safety instructions Before working inside your system...
  • Page 70 Figure 20. Removing the IDSDM card screw (2) screw hole (2) standoff (1) SSD cage IDSDM card Next steps Install the SSD cage. Install the IDSDM card. If applicable, install the SD cards. Reconnect any disconnected USB devices. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system...
  • Page 71: Installing The Idsdm Card

    Installing the IDSDM card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 72: Sd Vflash Card

    IDSDM card Next steps Install the SSD cage. If applicable, install the SD card(s). If applicable, reconnect any disconnected USB devices. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Removing an internal SD card Removing the SSD cage Removing the IDSDM card...
  • Page 73: Installing The Sd Vflash Card

    Figure 22. Replacing the SD vFlash card SD vFlash slot SD vFlash card Next steps Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system After working inside your system Installing the SD vFlash card Installing the SD vFlash card Prerequisites...
  • Page 74: Lan On Motherboard (Lom) Riser Card

    Figure 23. Installing the SD vFlash card SD vFlash slot SD vFlash card Next steps Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system After working inside your system Replacing the SD vFlash card LAN on Motherboard (LOM) riser card The LOM riser card installed in your system is an integrated network interface controller.
  • Page 75: Installing The Lom Riser Card

    Figure 24. Removing the LOM riser card LOM riser card screw (2) standoff (2) connector on the system board Next steps Install the LOM riser card. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Installing the LOM riser card...
  • Page 76: Processors

    Steps Align the screw holes on the card with the standoffs on the system board. CAUTION: To prevent damage to the LOM riser card, you must hold the card only by its edges. Press the card into place until the card connector fits into the corresponding connector on the system board. Secure the card with the two screws.
  • Page 77: Removing A Heat Sink

    • Installing an additional processor. • Replacing a processor. Removing a heat sink Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 78: Removing A Processor

    3 processor socket 4 screw hole (4) To remove a 140 W heat sink, perform the following steps. Loosen one of the screws that secure the heat sink over CPU 1 to the system board. Wait 30 seconds for the heat sink to loosen from the processor. b Remove the screw diagonally opposite the screw you first removed.
  • Page 79 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 80 Figure 28. Processor shield opening and closing lever sequence socket-release lever 1 processor socket-release lever 2 Hold the tab on the processor shield and rotate the shield upward and out of the way. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor blank in the vacant socket to ensure proper system cooling.
  • Page 81 Figure 29. Removing a processor socket-release lever 1 pin–1 corner of the processor processor slot (4) processor shield socket-release lever 2 processor socket tab (4) Next steps If you are removing the processor permanently, install the processor blank. Install a processor. Install the heat sink.
  • Page 82: Installing A Processor

    Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 83: Installing A Heat Sink

    Next steps NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions. Install the heat sink. If you are permanently removing the processor and the heat sink, ensure that you install a processor/DIMM blank. Follow the procedure listed in the After working inside your system section.
  • Page 84: Processor Blank And Dimm Blank

    Figure 30. Applying thermal grease on the top of the processor processor thermal grease thermal grease syringe Place the heat sink onto the processor. Tighten one of the four screws to secure the heat sink to the system board. Tighten the screw diagonally opposite to the first screw you have tightened. NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink.
  • Page 85: Removing A Processor Blank And Dimm Blank

    Removing a processor blank and DIMM blank Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 86: Installing A Processor Blank And Dimm Blank

    Solid State Drives (SSD) The PowerEdge FC430 system supports up to two 1.8 inch-uSATA SSDs. The SSDs are supplied in special hot swap drive carriers that fit in the drive bays and these drives connect to the system board through the SSD backplane board.
  • Page 87: Removing An Ssd From An Ssd Carrier

    If you need to service an SSD, turn off the sled and before removing the SSD wait for 30 seconds after the Power-on indicator on the sled turns off. Otherwise, the SSD may not be recognized after it is reinstalled and the sled is turned on again. Removing an SSD from an SSD carrier Prerequisites CAUTION:...
  • Page 88: Installing An Ssd Into An Ssd Carrier

    Installing an SSD into an SSD carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 89: Removing An Ssd Carrier

    Removing an SSD carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 90: Installing An Ssd Carrier

    Installing an SSD carrier Prerequisites CAUTION: When a replacement hot swappable SSD is installed and the sled is powered on, the SSD automatically begins to rebuild. Make absolutely sure that the replacement SSD is blank or contains data that you wish to have over-written. Any data on the replacement SSD is immediately lost after the SSD is installed.
  • Page 91: Removing An Ssd Blank

    Related links Safety instructions Before working inside your system Removing an SSD blank Installing an SSD into an SSD carrier After working inside your system Removing an SSD carrier Removing an SSD blank Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 92: Installing An Ssd Blank

    Installing an SSD blank Prerequisites Follow the safety guidelines listed in the Safety instructions section. Remove the SSD. Steps Insert the SSD blank into the SSD slot until the release latch clicks into place. Figure 37. Installing an SSD blank SSD blank Next steps Follow the procedure listed in the After working inside your system section.
  • Page 93: Installing The Ssd Cage

    Steps Remove the four screws securing the SSD cage to the chassis. Holding the SSD cage by its edges, lift it away from the sled. Figure 38. Removing an SSD cage chassis guide pin slot (4) SSD cage screw (4) guide pin (4) Next steps Install the SSD cage.
  • Page 94 NOTE: You must remove the SSD cage to replace a faulty SSD cage or service other components inside the system. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Keep the Phillips #1 screwdriver ready.
  • Page 95: Configuring The Boot Drive

    Configuring the boot drive The drive or device from which the system boots is determined by the boot order specified in the System Setup. Solid State Drive (SSD) backplane The SSD backplane of your system allows you to use hot-swappable SSDs. You can remove and install the SSD backplane. Removing the SSD backplane Prerequisites CAUTION:...
  • Page 96: Installing The Ssd Backplane

    Figure 40. Removing the SSD backplane SSD backplane connector on system board captive screw (2) SSD backplane screw hole on the SSD cage (2) SSD cage Next steps Install the SSD backplane. Install the SSD carrier(s). Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system...
  • Page 97 Remove the SSD backplane. Keep the Phillips #2 screwdriver ready. Steps Align the screws on the SSD backplane with the screw holes on the SSD cage. Press the SSD backplane into place until the retention screws on the SSD backplane engage with the screw holes on the SSD cage. Ensure that the backplane connector is seated firmly in the socket on the system board and tighten the two captive screws to secure the backplane to the SSD cage.
  • Page 98: System Battery

    System battery The NVRAM backup battery installed in your system helps to retain the BIOS settings and configurations even if the power is switched off. Replacing the NVRAM backup battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
  • Page 99: System Board

    Figure 43. Installing the NVRAM backup battery negative side of battery connector positive side of battery Next steps Install the cooling shroud. Follow the procedure listed in the After working inside your system section. Enter System Setup to confirm that the battery is operating properly. Enter the correct time and date in the System Setup's Time and Date fields.
  • Page 100 NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. CAUTION: If you are using Trusted Program Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
  • Page 101: Installing The System Board

    screw (4) system board holder Figure 45. Removing the system board system board holder system board Next steps Install the system board. Follow the procedure listed in the After working inside your system section. Related links Safety instructions Before working inside your system Removing a heat sink Removing a processor Removing memory modules...
  • Page 102 CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. Steps Align the system board with the standoffs on the chassis. Secure the system board to the chassis with the screws.
  • Page 103: Restoring The Service Tag By Using The Easy Restore Feature

    Related links Safety instructions Before working inside your system Removing the system board Installing the LOM riser card Installing the PCIe mezzanine card Installing the SSD cage Installing the SSD backplane Installing an SSD carrier Installing the cooling shroud Installing a processor Installing a heat sink After working inside your system Restoring the Service Tag by using the Easy Restore feature...
  • Page 104: Trusted Platform Module

    Trusted Platform Module Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices. A software can use a Trusted Platform Module to authenticate hardware devices. As each TPM chip has a unique and secret RSA key burned in as it is produced, it can perform the platform authentication.
  • Page 105: Initializing The Tpm For Bitlocker Users

    Initializing the TPM for BitLocker users Initialize the TPM. For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/cc753140.aspx. The TPM Status changes to Enabled, Activated. Initializing the TPM for TXT users While booting your system, press F2 to enter System Setup. On the System Setup Main Menu screen, click System BIOS →...
  • Page 106: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 107: System Diagnostics Controls

    System diagnostics controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System Health Provides the current overview of the system performance. Event Log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
  • Page 108: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
  • Page 109: System Board Connectors

    System board connectors Figure 48. System board connectors Table 31. System board connectors Item Connector Description DCS IB MEZZ PCIe mezzanine card connector J_IDSDM IDSDM/vFlash and USB connector J_SSDBP SSD backplane connector CPU2 Processor socket 2 BAT1 System battery A4, A3, A2, A1 Memory module sockets (processor 1) J_MIDPLANE1 Sled connector to the interposer card...
  • Page 110: Disabling A Forgotten Password

    Disabling a forgotten password The software security features of sled include a system password and a setup password. The password jumper enables these password features or disables them, and clears any password(s) currently in use. Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 111: Troubleshooting Your System

    Troubleshooting your system Safety first — for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 112: Troubleshooting Solid State Drives

    Install the sled in the enclosure. Turn on the sled. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section. If the test fails, see the Getting help section. Related links Using system diagnostics Getting help Troubleshooting Solid State Drives Prerequisites CAUTION:...
  • Page 113: Troubleshooting An Internal Sd Card

    If another sled is installed, connect the USB device to that sled. If the USB device works with a different sled, the first sled’s USB ports may be faulty. See the Getting help section. Related links Getting help Troubleshooting an internal SD card Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
  • Page 114: Troubleshooting The System Board

    Related links Using system diagnostics Getting help Troubleshooting the system board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
  • Page 115 NOTE: Some software may cause the sled’s time to speed up or slow down. If the sled operates normally except for the time maintained by the System Setup, the problem may be caused by a software rather than by a defective battery. Related links Getting help Troubleshooting your system...
  • Page 116: Getting Help

    Getting help Topics: • Contacting Dell • Quick Resource Locator Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.
  • Page 117 Getting help...

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