Allen-Bradley PanelView 800 2711R-T4T User Manual
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Allen-Bradley PanelView 800 2711R-T4T User Manual

Panelview 800 series hmi terminals
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User Manual
PanelView 800 HMI Terminals
Catalog Numbers 2711R-T4T, 2711R-T7T, 2711R-T10T

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Summary of Contents for Allen-Bradley PanelView 800 2711R-T4T

  • Page 1 User Manual PanelView 800 HMI Terminals Catalog Numbers 2711R-T4T, 2711R-T7T, 2711R-T10T...
  • Page 2 Identifies information that is critical for successful application and understanding of the product. IMPORTANT Rockwell Automation, Allen-Bradley, PanelView, PanelView Component, PanelView 800, CompactLogix, Connected Components Workstation, and TechConnect are trademarks of Rockwell Automation, Inc. Trademarks not belonging to Rockwell Automation are property of their respective companies.
  • Page 3 Summary of Changes The information below summarizes the changes to this manual since the last publication. To help you find new and updated information in this release of the manual, we included change bars as shown to the right of this paragraph. Changes Page Updated Chapter 4 to include support for CompactLogix 5370 L2 and L3...
  • Page 4 Summary of Changes Notes: Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...

  • Page 5: Table Of Contents

    Table of Contents Preface Who Should Use this Manual ........9 Purpose of this Manual .
  • Page 6 Table of Contents Chapter 6 Virtual Network Computing Virtual Network Computing (VNC) ......89 Recommended VNC Clients and Settings .
  • Page 7 Table of Contents Assign Design Rights ..........137 Create Access Rights.
  • Page 8 Table of Contents Notes: Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...

  • Page 9: Who Should Use This Manual

    Preface Read this preface to familiarize yourself with the rest of the manual. It provides information concerning: • Who should use this manual • The purpose of this manual • Additional resources • Firmware upgrades Who Should Use this Use this manual if you are responsible for configuring, operating, or troubleshooting the PanelView 800 terminals.

  • Page 10: Firmware Upgrades

    Preface Firmware Upgrades To receive firmware upgrades and other downloads for your PanelView 800 terminal: • contact your local Rockwell Automation distributor or sales representative. • go to the Rockwell Automation Product Compatibility and Download Center at http://www.rockwellautomation.com/rockwellautomation/support/ pcdc.page You must sign in to the Rockwell Automation website before IMPORTANT downloading a firmware revision.

  • Page 11: Chapter Objectives

    Chapter Overview Chapter Objectives This chapter gives an overview of the PanelView 800 terminals. • About the terminals • How to connect browser • PanelView Explorer • How to display help • Peripheral connection • Catalog number configuration About the Terminals PanelView 800 terminals are operator interface devices for monitoring and controlling devices attached to a controller.
  • Page 12 Chapter 1 Overview Item Description Item Description 10/100 Mbit Ethernet port Power status LED Touch display, function keys RS-232 port 24V DC power input RS-422 and RS-485 port USB host port USB device port Micro-SD (Secure Digital) card slot Diagnostic status indicator Mounting slots Replaceable real-time clock battery The Power Status LED is red when in screen saver or dimmer mode and green when in normal (operational)
  • Page 13 Overview Chapter 1 PanelView 800 Terminal – 2711R-T10T Item Description Item Description Replaceable real-time clock battery Power status LED Touch display USB host port Mounting slots Diagnostic status indicator RS-422 and RS-485 port Micro-SD (Secure Digital) card slot RS-232 port 24V DC power input 10/100 Mbit Ethernet port USB device port...

  • Page 14: How To Connect Browser

    Chapter 1 Overview How to Connect Browser The terminals can be connected to a browser using an Ethernet network connection. You must enter the IP address of the PanelView 800 terminal into the address field of your browser. You can find the IP address on the terminal configuration screen under Communications.

  • Page 15: Panelview Explorer

    Overview Chapter 1 PanelView Explorer PanelView Explorer is the browser interface for interacting with PanelView 800 terminals. Through this interface you can configure the terminal settings, transfer files, test and run applications. See Configuration Interfaces on page 17 for more information on using PanelView Explorer.

  • Page 16: Catalog Number Configuration

    Chapter 1 Overview Catalog Number These are the available PanelView 800 terminals. Configuration Cat. No. Operator Input Size Display Type 2711R-T4T Touch screen and function keys 4 in. Color TFT 2711R-T7T Touch screen 7 in. Color TFT 2711R-T10T Touch screen 10 in.

  • Page 17: Chapter Objectives

    Chapter Configuration Mode Chapter Objectives This chapter covers topics that show how to configure your PanelView 800 terminal. • Configuration interfaces • Terminal settings • Managing applications and files • Creating applications • Upload and Download applications • Transferring applications •...
  • Page 18 Chapter 2 Configuration Mode Configure Using the Browser PanelView Explorer is the browser interface that lets you access and make changes to the terminal settings. This interface is the web server content hosted by the terminal and it represents a visualization of the terminal's properties and files. The recommended browsers to use are: •...
  • Page 19 Configuration Mode Chapter 2 PanelView Explorer Startup Window PanelView Explorer Startup Window Item Function Description Terminal Settings Use this link to view and change terminal display and communication settings, view system information, and enable terminal security while connected to the terminal. File Transfer Transfers files between the storage media of the terminal and your computer, such as screen saver bitmaps and applications.

  • Page 20: Terminal Settings

    Chapter 2 Configuration Mode Configure Using the Terminal The on-terminal interface lets you make changes to the terminal settings. The menu is displayed on the left side of the terminal screen. Changes can be made whether an application is running or not running. Terminal Interface Main Menu Main Current Application...
  • Page 21 Configuration Mode Chapter 2 Adjusting Settings on the PanelView Explorer Startup Window From the PanelView Explorer Startup window, you can view and edit settings for the connected PanelView 800 terminal. The settings take effect immediately. The PanelView Explorer feature is only supported on PanelView 800 IMPORTANT terminals with firmware revision 2.020 or earlier.
  • Page 22 Chapter 2 Configuration Mode Adjusting Settings on the Terminal From the terminal, you can view and edit the terminal settings. Most settings take effect immediately. By clicking the menu items on the screen you can: • change the terminal language. •...
  • Page 23 Configuration Mode Chapter 2 Select a Terminal Language You can change the terminal display language. The terminal is shipped with the English, Portuguese, French, Italian, German, Spanish, and Chinese fonts installed. Korean is supported but you must first install the Korean font. See Adding Font Files on page 119 for information on how to install the font onto the terminal.
  • Page 24 Chapter 2 Configuration Mode Follow these steps to change the terminal language from the terminal. 1. Go to the main configuration screen. Main Current Application File Manager Goto Config Language Date and Time Communication Hour English Português Français Italiano Month Minute Display Deutsch...
  • Page 25 Configuration Mode Chapter 2 5. Click Apply, or click Cancel to restore the current terminal settings. Follow these steps to change the display brightness from the terminal. 1. Go to the main configuration screen. Main Current Application File Manager Goto Config Language Date and Time Communication...
  • Page 26 Chapter 2 Configuration Mode 2. Press Display. Display Brightness Calibrate Touchscreen Orientation (Requires Reset) 0 degrees Screen Saver Mode Image Brightness Timeout 10 Min Back 3. Use the arrow keys to adjust the brightness up or down. The change takes effect immediately. Changing the Display Orientation You can change the display orientation of the terminal between landscape and portrait mode.
  • Page 27 Configuration Mode Chapter 2 2. Press Display. Display Brightness Calibrate Touchscreen Orientation (Requires Reset) 0 degrees Screen Saver Mode Image Brightness Timeout 10 Min Back 3. Select the degree of orientation (0 – Landscape, 90 – Reverse portrait, or 270 – Portrait). 4.
  • Page 28 Chapter 2 Configuration Mode Follow these steps to configure the screen saver using PanelView Explorer. 1. Go to the PanelView Explorer Startup window. 2. Click the Terminal Settings link. 3. Click the Display/Input tab. 4. Select a screen saver mode from the list. 5.
  • Page 29 Configuration Mode Chapter 2 Follow these steps to configure the screen saver from the terminal. 1. Go to the main configuration screen. Main Current Application File Manager Goto Config Language Date and Time Communication Hour English Português Français Italiano Month Minute Display Deutsch...
  • Page 30 Configuration Mode Replace the Screen Saver Image The default screen saver image is a floating Allen-Bradley logo in a bitmap format. The name of the default screen saver is 'Screen Saver' with a .bmp file type. You can replace the default screen saver with your own bitmap image, but the file must have the same name as the default screen saver.
  • Page 31 Configuration Mode Chapter 2 7. Select Internal Storage as file destination, then click Transfer. The bitmap file is successfully transferred to the terminal. The new screen saver takes affect the next time the screen saver is activated. Your bitmap file should be small in size. A large bitmap will impact performance of terminal operations.
  • Page 32 Chapter 2 Configuration Mode 4. Check Enable key repeat to enable repeat settings for keys. 5. Drag the slider under Key Repeat Rate to adjust the speed at which a character repeats when a key is held down. 6. Drag the slider under Key Repeat Delay to set the amount of time that elapses before a character begins to repeat when the key is held down.
  • Page 33 Configuration Mode Chapter 2 3. Select the Set Terminal On First Load checkbox. 4. Under Input Devices, select the checkbox for the setting you want to configure. 5. Use the up or down arrows to adjust the value, or input the value directly into the text box.
  • Page 34 Chapter 2 Configuration Mode 2. Click the Terminal Settings link. 3. Click the Display/Input tab. 4. Click Calibrate Touch Screen. Follow these steps to calibrate the touch screen from the terminal. 1. Go to the main configuration screen. 2. Press Display. 3.
  • Page 35 Configuration Mode Chapter 2 Follow these steps to complete the calibrate touchscreen procedure. 1. With a stylus, tap the center of the target (+) on the terminal screen. 2. Repeat step 1 as the target moves around the screen. 3. Tap OK when the message appears to accept the changes. If you do not tap the screen within 30 seconds, the calibration data is discarded and the current settings are retained.
  • Page 36 Chapter 2 Configuration Mode Reboot the Terminal You can restart the terminal without having to disconnect and reapply power. After a reset, the terminal performs a series of startup tests and then either enters configuration mode or runs the startup application. Follow these steps to reboot the terminal from PanelView Explorer.
  • Page 37 Configuration Mode Chapter 2 Follow these steps to reboot the terminal from the terminal. 1. Go to the main configuration screen. Main Current Application File Manager Goto Config Language Date and Time Communication Hour English Português Français Italiano Month Minute Display Deutsch Español...
  • Page 38 Chapter 2 Configuration Mode 4. Select the name of the startup application from the Startup Application pull-down list. 5. Click Apply. Follow these steps to select or change the startup application from the terminal. 1. Go to the main configuration screen. Main Current Application File Manager...
  • Page 39 Configuration Mode Chapter 2 2. Press File Manager. File Manager Source: Copy Internal Internal Delete PVcApplication1 Set As Startup Stop Application Recipe Copy Alarm History Controller Settings Startup Application Reset Main The Stop Application button is only available in firmware IMPORTANT revision 3.011 onwards.
  • Page 40 Chapter 2 Configuration Mode 6. Check Automatically adjust for daylight savings time if you want the terminal to adjust for daylight savings time. 7. Click Apply or click Cancel to restore the current terminal settings. Follow these steps to change the terminal date and time from the terminal. 1.
  • Page 41 Configuration Mode Chapter 2 3. Select the numbers you want and press the Enter key. Main Current Application File Manager Goto Config Language Date and Time Communication Hour English Português Français Italiano Month Minute Display Deutsch Español 简体中文 Year Second System Information Reset Terminal 2015...
  • Page 42 Chapter 2 Configuration Mode 2. Press Advanced. Advanced Automatically adjust for daylight savings time: Disable Current TimeZone: (GMT-08:00) Pacific Time (US & Canada) Select TimeZone (GMT-11:00) Midway Island, Samoa English (GMT-10:00) Hawaii (GMT-09:00) Alaska (GMT-08:00) Tijuana, Baja California (GMT-08:00) Pacific Time (US & Canada) (GMT-07:00) Mountain Time (US &...
  • Page 43 Configuration Mode Chapter 2 1. Go the main configuration screen. Main Current Application File Manager Goto Config Language Date and Time Communication Hour English Português Français Italiano Month Minute Display Deutsch Español 简体中文 Year Second System Information Reset Terminal 2015 2.
  • Page 44 Chapter 2 Configuration Mode 4. Press Copy Recipe. Copy Recipe Copy From PVcApplication1 Recipe1 Recipe2 Copy Recipe3 Copy To PVcApplication1 Recipe5 From: Recipe6 Copy Recipe7 Back 5. Select the location where you want to copy the recipe from, or copy the recipe to.
  • Page 45 Configuration Mode Chapter 2 2. Press File Manager. File Manager Source: Copy Internal Internal Delete PVcApplication1 Set As Startup Stop Application Recipe Copy Alarm History Controller Settings Startup Application Reset Main 3. Select the application that you want to edit the recipe, then press Recipe. Recipe Copy Recipe Edit Recipe...
  • Page 46 Chapter 2 Configuration Mode The name of the currently loaded application is displayed, as well as a list of the recipes for that application. 5. Select the recipe from the recipe list. 6. Press Delete if you wish to delete the recipe, then press OK to confirm. Renaming of a recipe in a design secured application is not IMPORTANT allowed.
  • Page 47 Configuration Mode Chapter 2 9. The recipe name is changed and the recipe list is automatically re-sorted alphanumerically. Edit Recipe Application Name: PVcApplication1 Recipe2 Recipe3 Recipe4 Recipe5 Delete Name: Recipe4 Back Change Controller Settings for an Application You can change the network address or node address of the controller in your application using the terminal.
  • Page 48 Startup Application Reset Main 3. Press Controller Settings. Controller Settings Application Name: PVcApplication1 Protocol: Ethernet | Allen-Bradley MicroLogix/ENI PLC-1 : 10.116.37.12 Type: MicroLogix 1400 Address: 10.116.37.12 Back 4. Press the blue area next to Address to change the address. Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...
  • Page 49 Type in the desired IP address using the on-screen keypad, then press Enter. Controller Settings 10.116.37.12 Application Name: PVcApplication1 Esc F1 F9 F10 F11 F12 Home End Protocol: Ethernet | Allen-Bradley MicroLogix/ENI PLC-1 : 10.116.37.12 ’ Caps Shift Type: MicroLogix 1400 Ctrl Win Address: 10.116.37.12...
  • Page 50 Chapter 2 Configuration Mode 2. Press Communication. Communication Protocol: Disable DHCP Status: Unavailable Device Name: PV800T7T Set Static IP Address Node Address: VNC Settings IP Mode: DHCP IP Address: 0.0.0.0 Port Settings Mask: 0.0.0.0 Gateway: 0.0.0.0 Main MAC Address: XX:XX:XX:XX:XX 3.
  • Page 51 Configuration Mode Chapter 2 If the Ethernet port is disabled, the IP address, Mask, and IMPORTANT Gateway settings display a “ ”. Communication Protocol: Disable DHCP Status: Unavailable Device Name: PV800T7T Set Static IP Address Node Address: VNC Settings IP Mode: IP Address: Port Settings Mask:...
  • Page 52 Chapter 2 Configuration Mode Ethernet Settings Parameter Description MAC ID Read-only field that defines the MAC ID of the PanelView 800 terminal. Each Ethernet device has a unique MAC ID. The MAC ID is only shown in PanelView Explorer. Network Device Name Unique name that identifies the terminal on the network.
  • Page 53 Configuration Mode Chapter 2 2. Press Communication. Communication Protocol: Disable DHCP Status: Unavailable Device Name: PV800T7T Set Static IP Address Node Address: VNC Settings IP Mode: DHCP IP Address: 0.0.0.0 Port Settings Mask: 0.0.0.0 Gateway: 0.0.0.0 Main MAC Address: XX:XX:XX:XX:XX The MAC Address value display is only available in IMPORTANT firmware revision 3.011 onwards.
  • Page 54 Chapter 2 Configuration Mode Type in the desired IP address using the on-screen keypad, then press Enter. Static IP Address 169.254.158.177 Esc F1 F9 F10 F11 F12 Home End IP Address: 0.0.0.0 Mask: 0.0.0.0 ’ Caps Shift Gateway: 0.0.0.0 Ctrl Win Back 6.
  • Page 55 Configuration Mode Chapter 2 The terminal also secures itself when idle. If terminal input is not received within the idle timeout period, the user is logged out. The user must log in again to access the terminal. The default terminal idle timeout is 30 minutes. Store your password in a safe place.
  • Page 56 Chapter 2 Configuration Mode 8. Select a new idle timeout from the Terminal Idle Timeout list, if needed, or click Cancel to restore the current idle timeout. The new password and idle timeout value take effect when the terminal is restarted.
  • Page 57 Configuration Mode Chapter 2 3. Click the System Information tab. Follow these steps to view system information from the terminal. 1. Click System Information from the menu list. The system information screen displays firmware version, boot code version, logic board version, terminal on time, display on time, and battery status.

  • Page 58: Managing Applications And Files

    Chapter 2 Configuration Mode Managing Applications You can manage the applications and files of the terminal from PanelView Explorer or directly from the terminal. The File Transfer link in the PanelView and Files Explorer Startup window and the File Manager screen on the terminal can be used for transferring files to and from terminal storage media.

  • Page 59: Creating Applications

    Configuration Mode Chapter 2 Creating Applications Applications for PanelView 800 terminals can be created using the Connected Components Workbench software, version 8.0 or later. You can create applications without being connected to a terminal but you can only run the application on a physical terminal.

  • Page 60: Uploading Applications

    Chapter 2 Configuration Mode Uploading Applications You can upload an application from the terminal into the Connected Components Workbench software. This allows you to edit the application, then download the changes to the terminal. If you have a current project opened in Connected Components Workbench software, that project will be backed up, then the application from the terminal overwrites the current project.
  • Page 61 Configuration Mode Chapter 2 If the target terminal is a different type and size than the source terminal, some aspects of the application is converted and the remaining properties require updates. If trying to run an application, you are warned that the application was not created for the terminal, but you are given an option to continue or cancel unless the differences make it impossible to run the application (for example, an Ethernet application on a terminal without an Ethernet network connection).
  • Page 62 Chapter 2 Configuration Mode 2. Press File Manager. File Manager Source: Copy Internal Internal Delete PVcApplication1 Set As Startup Stop Application Recipe Copy Alarm History Controller Settings Startup Application Reset Main The Stop Application button is only available in firmware IMPORTANT revision 3.011 onwards.
  • Page 63 Configuration Mode Chapter 2 1. Go to the main configuration screen. Main Current Application File Manager Goto Config Language Date and Time Communication Hour English Português Français Italiano Month Minute Display Deutsch Español 简体中文 Year Second System Information Reset Terminal 2015 2.
  • Page 64 Chapter 2 Configuration Mode If an application with the same name already exists in internal storage, you will be asked if you want to replace the existing application. If the target terminal is a different type and size then the source terminal, the application will be converted when in Test Run or Run mode.

  • Page 65: Chapter Objectives

    Chapter Install and Replace Components Chapter Objectives This chapter shows how to install, replace, or upgrade various components of the PanelView 800 terminals. • Micro-SD memory card • USB flash drive • Battery replacement Micro-SD Memory Card The micro-SD memory card can be inserted in the following locations on the PanelView 800 terminals.

  • Page 66: Usb Flash Drive

    Chapter 3 Install and Replace Components USB Flash Drive The USB flash drive can be inserted in these locations on the terminals. 2711R-T4T 2711R-T7T USB host port 2711R-T10T Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...

  • Page 67: Battery Replacement

    Install and Replace Components Chapter 3 Battery Replacement The PanelView 800 terminals contain a lithium battery that is intended to be replaced during the life of the product. The battery provides battery backup for the real-time clock. It is not used for application backup or retention. WARNING: Verify that power has been removed from the terminal prior to replacing the battery.
  • Page 68 Chapter 3 Install and Replace Components The battery is on the back of the terminals. No special tools are required to remove the battery cover, but a flat-tip screwdriver may be required to remove the battery. Battery cover This equipment is sensitive to electrostatic discharge (ESD). Follow ESD prevention guidelines when handling this equipment.

  • Page 69: Chapter Objectives

    Chapter Cable Connections and Communication Chapter Objectives This chapter provides network and device connections for the terminals. • Wiring and safety guidelines • Connecting devices • MicroLogix controller cable charts • Micro800 controller cable charts • CompactLogix 5370 controller cable charts •...

  • Page 70: Connecting Devices

    Chapter 4 Cable Connections and Communication Connecting Devices Use these cables for connecting devices to PanelView 800 terminals. Cables for PanelView 800 Terminals Cat. No. Description 2711P-CBL-EX04 Ethernet crossover CAT5 cable 4.3 m (14 ft) 1747-CP3 Serial 9-pin D-shell to 9-pin D-shell null modem cable 1761-CBL-PM02 Serial 9-pin D-shell to 8-pin mini DIN cable, 2 m (6.56 ft) 2711C-CBL-AB03...

  • Page 71: Micro800 Controller Cable Charts

    Cable Connections and Communication Chapter 4 Micro800 Controller Cable The chart provides a summary of terminal connections to controllers and network interface modules. Charts PanelView 800 Terminal Connections to Micro800 Controllers Protocol PanelView 800 Micro820 Micro830 Micro850 Port Modbus RS-232 1761-CBL-PM02 1761-CBL-PM02 –...

  • Page 72: Ethernet Connection

    Chapter 4 Cable Connections and Communication Ethernet Connection The PanelView 800 terminals have an Ethernet port that supports: • communication to a controller. • connection to a computer for accessing the PanelView Explorer Startup window and downloading applications from Connected Components Workbench to the terminal.

  • Page 73: Serial Connections

    Cable Connections and Communication Chapter 4 Security Considerations IGMP (Internet Group Management Protocol) is used for IPv4 multicast. A multicast is communication between a single sender and multiple receivers on a network. IGMP is used to exchange membership status data between IPv4 routers that support multicasting and members of multicast groups.
  • Page 74 Chapter 4 Cable Connections and Communication The maximum cable length for serial communication is 15.24 m (50 ft) at 19.2 Kbps RS-422/RS-485 Port The RS-422/RS-485 port is an isolated port that supports point-to-point communication. RS-422/RS-485 Connector Pinout Signal T– R– S (Shield) The RS422/485 port has integrated 120 ohm termination between the R and R- signal pair.

  • Page 75: Usb Ports

    Cable Connections and Communication Chapter 4 USB Ports The terminals have a USB device and USB host port. ATTENTION: The USB device port is not intended for Customer use. The USB host port cable is not to exceed 3.0 m (9.84 ft). USB Host Port You can power USB peripherals directly from the PanelView 800 terminal.
  • Page 76 Chapter 4 Cable Connections and Communication Notes: Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...

  • Page 77: Chapter Objectives

    Chapter Upgrade Firmware Chapter Objectives This chapter provides topics on how to upgrade firmware in the terminal. • Prepare for firmware upgrade • Upgrade firmware using ControlFLASH • Upgrade firmware using a removable storage device The firmware upgrade runs an executable script on a removable storage device such as a USB flash drive or a micro-SD card that copies a firmware image into the flash memory of the terminal.
  • Page 78 Chapter 5 Upgrade Firmware 2. Click Stop to unload the currently loaded application. The stop sign is shown when an application is loaded and in Test/Run mode. Click to stop and unload application To stop an application from the terminal, go to the File Manager configuration screen and press the Stop Application button.

  • Page 79: Upgrading Firmware Using Controlflash

    Upgrade Firmware Chapter 5 4. Verify the existing firmware revision of the terminal by looking in the System Information screen, and compare to the firmware revision of the file to make sure you are performing the desired upgrade. System Information Firmware Version: 3.011.000 Boot Code Version:...
  • Page 80 Chapter 5 Upgrade Firmware 2. Launch ControlFLASH and click Next. 3. Select the catalog number for the terminal that you are updating and click Next. Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...
  • Page 81 Upgrade Firmware Chapter 5 4. Select the terminal in the connection browser window and click OK. 5. Select the firmware revision to flash and click Next. Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...
  • Page 82 Chapter 5 Upgrade Firmware 6. Verify your selections and click Finish. 7. Click Yes to start the updating process. A screen showing the progress appears. Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...
  • Page 83 Upgrade Firmware Chapter 5 8. When the update process is complete, the terminal will automatically restart. 9. After the terminal has restarted, a screen showing the update status appears. Click OK to continue. 10. Open the system information screen on the terminal to verify that the new firmware version is correct.

  • Page 84: Firmware Installation Using Removable Storage Device

    Chapter 5 Upgrade Firmware Firmware Installation Using The terminal can install firmware from a removable storage device; either a USB flash drive or a micro-SD storage card. The firmware consists of an Autorun Removable Storage Device executable and firmware image that is downloaded from the PanelView 800 technical support website.
  • Page 85 Upgrade Firmware Chapter 5 After upgrading your firmware, you should clear your browser cache. To clear cache in the Firefox browser, select Tools > Clear Private Data. Verify the Cache checkbox is checked and click the Clear Private data button. To clear cache in the Internet Explorer browser, select Tools >...
  • Page 86 Chapter 5 Upgrade Firmware Install the Firmware from the Storage Device Follow these steps to transfer firmware files from a storage device. 1. Open the system information screen on the terminal to verify that the new firmware version is correct. System Information Firmware Version: 3.011.000...
  • Page 87 Upgrade Firmware Chapter 5 5. Open the system information screen to see the firmware version that is expected after the installation. System Information Firmware Version: 3.011.000 Boot Code Version: 2.020.000 Logic Board Version: Terminal On Time: 102,330 Display On Time: 102,330 Battery Status: Good...
  • Page 88 Chapter 5 Upgrade Firmware Notes: Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...

  • Page 89: Virtual Network Computing (Vnc)

    Chapter Virtual Network Computing Virtual Network Computing Virtual Network Computing (VNC) allows you to remotely connect to a PanelView 800 terminal, either over the local network or the Internet. With (VNC) VNC you can interact with the terminal without having to be physically at the terminal location.

  • Page 90: Configure Vnc Settings

    Chapter 6 Virtual Network Computing Recommended VNC Clients and Settings Client Name Remote Connection Type Recommended Settings Real VNC Mobile and Tablet – IOS None Mobile and Tablet – Android None PC/Laptop – Windows 7 • Change Color Level from “pal8” to “Full”...
  • Page 91 Virtual Network Computing Chapter 6 2. Press Communication. Communication Protocol: Disable DHCP Status: Unavailable Device Name: PV800T7T Set Static IP Address Node Address: VNC Settings IP Mode: DHCP IP Address: 0.0.0.0 Port Settings Mask: 0.0.0.0 Gateway: 0.0.0.0 Main MAC Address: XX:XX:XX:XX:XX 3.
  • Page 92 Chapter 6 Virtual Network Computing VNC Settings Setting Description Default Switch between view-only and control access View-Only Access for the VNC connection to the terminal. View-Only – No interaction allowed. Only the current screen on the terminal is displayed. Control – Interaction allowed. View-Only Password Resets the current password a user must No password...
  • Page 93 Virtual Network Computing Chapter 6 2. Press Reset Password for either View-Only or Control access. VNC Settings Status: Server: Enable / Disable Server: Enabled Access: View-Only / Control Access: View-Only View-Only: Control: Reset Password Reset Password Back 3. Type in the desired password using the on-screen keypad, then press Enter. New Password: VNC Settings Confirm Password:...

  • Page 94: Establish Vnc Connection To The Terminal

    Chapter 6 Virtual Network Computing Establish VNC Connection Follow these steps to establish a VNC connection to the terminal. TightVNC Viewer is used for the following examples. Your VNC viewer application may to the Terminal have some differences. 1. Launch the VNC Viewer application. 2.

  • Page 95: Create Recipes

    Chapter Recipes Create Recipes Recipes are created using Connected Components Workbench software and each PanelView 800 terminal application supports up to 50 recipes. Each recipe contains a list of ingredients (up to 50), each with its own tag, and one data set. A data set pairs values with each ingredient.

  • Page 96: Add Ingredients To A Recipe

    Chapter 7 Recipes From firmware revision 4.011 onwards, recipe names and IMPORTANT recipe filenames are restricted to only English characters (alphanumeric and certain special characters). If you use non-English characters, you will not be able to save the recipe. This does not affect the usability of the recipe, it can still be downloaded to the terminal.

  • Page 97: Download Recipes

    Recipes Chapter 7 c. select a numeric or string data type for the ingredient. d. enter a minimum and maximum value for the ingredient if the data type is numeric. e. enter a value for each ingredient. Delete Ingredients from a Recipe Follow these steps to delete ingredients from a Recipe.
  • Page 98 Chapter 7 Recipes Notes: Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...

  • Page 99: Chapter Objectives

    Chapter Troubleshoot the System Chapter Objectives This chapter provides information on how to isolate and correct common operating problems with system components. • View system information • Alerts • Troubleshooting View System Information You can view current system information for the connected terminal. You should provide this information when contacting technical support.
  • Page 100 Chapter 8 Troubleshoot the System PanelView 800 Terminal Alerts Category Description Corrective Action Communication Data Access Error for Alias /*S:0 Param2*/, Check that the communication network cable is Controller /*S:0 Param3*/, Address is /*S:0 connected. Param4*/, Communication Flag is /*S:0 Param1*/ If new ladder logic is downloading to the controller, The terminal is having trouble reading the you could see this message.
  • Page 101 Troubleshoot the System Chapter 8 PanelView 800 Terminal Alerts Category Description Corrective Action Communication Communication Server Error Contact technical support providing this data. ID1-/*S:0 Param1*/, ID2-/*S:0 Param2*/, P1-/*S:0 Param3*/, P2-/*S:0 Param4*/, P3-/*S:0 Param5*/, P4-/*S:0 Param6*/, P5-/*S:0 Param7*/, P6-/*S:0 Param8*/ Reboot the terminal. Communication Communication Server Error Contact technical support providing this data.
  • Page 102 Chapter 8 Troubleshoot the System PanelView 800 Terminal Alerts Category Description Corrective Action Communication Remote Device /*S:0 Param1*/ is Not Verify all network connections are correct. Responding Verify that the communication network cable is connected. If new ladder logic is downloading to the controller, you could see this message.
  • Page 103 Troubleshoot the System Chapter 8 PanelView 800 Terminal Alerts Category Description Corrective Action Recipe 1009 Recipe Download failed. Cause: Unable to write Check for: to /*S:0 Param1*/. Communication errors. Bad data point specification. The ingredient value written is outside the Low EU and High EU limits of the numeric data point assigned.
  • Page 104 Chapter 8 Troubleshoot the System PanelView 800 Terminal Alerts Category Description Corrective Action Recipe 1021 Recipe /*S:0 Param1*/ failed. Cause: Unable to Check the communication settings, and data point read from /*S:0 Param2*/ specification. Recipe 1022 Recipe /*S:0 Param1*/ failed. Cause: Unable to Check the communication settings, and data point read from Tag.
  • Page 105 Troubleshoot the System Chapter 8 PanelView 800 Terminal Alerts Category Description Corrective Action Alert 2012 Application has been modified. Continue without Edit the application and save prior to performing this saving? operation, otherwise changes to the application may be lost. Alert 2013 Currently loaded application has been modified.
  • Page 106 Chapter 8 Troubleshoot the System PanelView 800 Terminal Alerts Category Description Corrective Action Alert 2034 Destination folder does not exist. Make sure the destination location exists and retry. Alert 2035 Insufficient disk space. Please free disk space and Remove files to free space by pressing the Delete try again.
  • Page 107 Troubleshoot the System Chapter 8 PanelView 800 Terminal Alerts Category Description Corrective Action Alert 2053 Screen switching controlled by external source. Screen navigation devices are disabled if the screen has been changed to via controller. Alert 2054 Cannot reset the terminal in Safe mode. Terminal reboot is disabled on the emulator.
  • Page 108 Chapter 8 Troubleshoot the System PanelView 800 Terminal Alerts Category Description Corrective Action Alert 2068 Only one Trend with data logging is allow Make sure the application only has one Trend with data logging. Alert 2069 Landscape Orientation. Confirm Restart? Select No to restart later.
  • Page 109 Troubleshoot the System Chapter 8 PanelView 800 Terminal Alerts Category Description Corrective Action Alert 2090 Invalid Control password. Password must contain at least one special character. Alert 2091 VNC Server is Disabled. Enable VNC Server to change/reset password. Alert 2092 Ethernet port is disabled. Go to Port Settings on the terminal to enable the Ethernet port.

  • Page 110: Troubleshooting

    Chapter 8 Troubleshoot the System Troubleshooting If your terminal does not start up correctly, check for adequate power, observe the splash screen state message and status code, indicator states, or an application that is not running during powerup. Determine what changed since the last time the terminal ran normally and decide if the change can be reversed.
  • Page 111 Troubleshoot the System Chapter 8 Firmware Installation and Loading Message State Code Load Firmware Image into RAM Update Write Firmware Image into Flash Update Complete and Successful Firmware Installation Update Firmware Image Validation (CRC/Format) Failure Fatal Firmware Image Compatibility Failure Fatal Firmware Write to Flash error Fatal...

  • Page 112: Returning To The Out-Of-Box Condition

    Chapter 8 Troubleshoot the System At startup, the Fault indicator is off, except for a few brief flashes, and the Comm indicator is on. If the indicators remain off, check the power cable. After a successful startup, both indicators are off and controlled by the application running on the terminal.

  • Page 113: Restoring The Terminal

    Troubleshoot the System Chapter 8 If you choose to return to the out-of-box condition, the terminal resets. On the subsequent boot, the file system is formatted and removes the contents including applications, logs, recipes, user-installed fonts, objects, and graphics. Most terminal configuration parameters are returned to their default values.
  • Page 114 Chapter 8 Troubleshoot the System Settings Cleared or Reset to Default When Using Restore or Out-of-Box Condition Setting Restore Out-of-Box Condition Display Brightness Display Timeout Terminal Name Follow these steps to restore the terminal. 1. While the terminal is not powered, use a small pointed object to press and hold the Restore button located underneath the battery cover.

  • Page 115: General Specifications

    Appendix Specifications General Specifications Attribute 2711R-T4T 2711R-T7T 2771R-T10T Display type Color transmissive TFT active matrix LCD, widescreen format Display size 4 in. 7 in. 10 in. Display area 95 x 53.9 mm (3.74 x 2.12 in.) 153.6 x 86.6 mm (6.05 x 3.41 in.) 211.2 x 158.4 mm (8.31 x 6.24 in.) Resolution (pixels) 480 x 272...

  • Page 116: Environmental

    Appendix A Specifications Environmental Attribute Value Temperature, operating IEC 60068-2-1 (Test Ad, Operating Cold), IEC 60068-2-2 (Test Bd, Operating Dry Heat), IEC 60068-2-14 (Test Nb, Operating Thermal Shock): 0…50 °C (32…122 °F) Temperature, nonoperating IEC 60068-2-1 (Test Ab, Unpackaged Nonoperating Cold), IEC 60068-2-2 (Test Bb, Unpackaged Nonoperating Dry Heat), IEC 60068-2-14 (Test Na, Unpackaged Nonoperating Thermal Shock): -25…70 °C (-13…158 °F)

  • Page 117: Certifications

    Specifications Appendix A Certifications Certifications (when Value product is marked) c-UL-us UL Listed Industrial Control Equipment, certified for US and Canada. See UL File E322657. UL Listed for Class I, Division 2 Group A,B,C,D Hazardous Locations, certified for U.S. and Canada. See UL File E334470.
  • Page 118 Appendix A Specifications Notes: Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...

  • Page 119: Available Fonts

    Appendix Adding Font Files Available Fonts These fonts reside on the terminal in the firmware image. • Arial • Courier New • Tahoma • Asian font (Simsun – Simplified Chinese) The Arial, Courier, Tahoma, and Simsun fonts cannot be altered. Additional Windows CE licensed fonts can be added to the terminal.

  • Page 120: Remove A Font File

    Appendix B Adding Font Files 6. Click Browse … to locate and select the Font file, then click Open. 7. Select Internal Storage as the destination for the font file and click Transfer. 8. Observe the informational message for Transferring File. 9.

  • Page 121: About Pvc Designstation

    Appendix PVc DesignStation in Connected Components Workbench About PVc DesignStation PVc DesignStation is a component within the Connected Components Workbench software that allows you to create applications for PanelView 800 terminals. You can create applications in Connected Components Workbench without being connected to a terminal but you can only run the application on a physical terminal.

  • Page 122: Install The Software

    Appendix C PVc DesignStation in Connected Components Workbench Install the Software To use the Connected Components Workbench software effectively your computer should meet the following hardware requirements: Minimum System Requirements Component Requirement Processor Intel Pentium 4 2.8GHz or equivalent RAM Memory 2 GB Hard Disk Space 10 GB free...
  • Page 123 PVc DesignStation in Connected Components Workbench Appendix C 3. Click Next to continue the installation or Cancel to cancel installation. 4. Accept the license agreement and click Next to continue with the installation. 5. Click Install to continue with the installation, Cancel to cancel the installation, or Back to go back to the previous dialog.
  • Page 124 Appendix C PVc DesignStation in Connected Components Workbench The verification screen gives you a chance to cancel the installation process before any permanent changes occur. The progress screen gives you a visual indication of the installation progress. 6. Click Finish to complete the installation. Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...
  • Page 125 PVc DesignStation in Connected Components Workbench Appendix C The install complete screen is the final confirmation that the install has completed successfully. Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...

  • Page 126: Uninstall The Software

    Appendix C PVc DesignStation in Connected Components Workbench Uninstall the Software Uninstalling Connected Components Workbench removes all registry settings, files, directories, and Windows Start menu items that were originally installed with this software. Follow these steps to uninstall Connected Components Workbench. 1.

  • Page 127: Launch Mechanism

    PVc DesignStation in Connected Components Workbench Appendix C Launch Mechanism Launch Connected Components Workbench from the entry in your Windows Start Menu, or by double-clicking the Connected Components Workbench shortcut on your desktop. Windows Start Menu Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...
  • Page 128 Appendix C PVc DesignStation in Connected Components Workbench Notes: Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...

  • Page 129: Securing Your Terminal

    Appendix Configure Security Securing Your Terminal In Connected Components Workbench software version 10 or later, you can configure password protection for PanelView 800 terminals with firmware revision 4.011 or later. Consider adding password protection to prevent unauthorized end users from accessing the configuration and programming in your PanelView 800 terminals.

  • Page 130: Change Terminal Password

    Appendix D Configure Security 3. Click OK. If you forget the terminal password there is no way to recover IMPORTANT it. You can perform the restore terminal operation, or return the terminal to the out-of-box configuration. Doing so will clear the password and also remove all applications, logs, recipes, user-installed font files, objects and graphics.
  • Page 131 Configure Security Appendix D 3. Enter the new password in the New Password and Confirm Password fields. Use the following guidelines when creating a password: • passwords must be 8 to 32 characters in length • valid characters are uppercase and lowercase letters, numbers, symbols found on the keyboard and spaces 4.

  • Page 132: Clear Terminal Password

    Appendix D Configure Security Clear Terminal Password You must know the current password of the terminal to clear it. Follow these steps to clear the password from the terminal. 1. From the terminal toolbar, click Secure, then click Clear Password. 2.

  • Page 133: Secure Design Environment

    Configure Security Appendix D Secure Design Environment The secure design environment lets you restrict user access to screens in an application and protect the application from unauthorized updates. By default, all users have unrestricted access to the application. This means any user can access and make changes to the application.
  • Page 134 Appendix D Configure Security User Accounts Screen Setting Description Idle Time Out Length Adjust or disable the idle timeout by selecting the value from the drop-down list. If disabled, the application will not transition from a secured screen to the startup screen. The default idle timeout is 15 minutes.

  • Page 135: Add Users

    Configure Security Appendix D Add Users You can add up to 16 user accounts to access the application at runtime. Each account has a user name and password. The account can be an individual user or a group of users, such as maintenance or operators, who share the same user name and password.

  • Page 136: Rockwell Automation Publication 2711R-Um001E-En-E - January

    Appendix D Configure Security 3. Enter the fields in the dialog box, then click Add to close the dialog and add the new account to the list. Managing Users To delete users, click a row to select it and click the Delete Selected User(s) button.

  • Page 137: Assign Design Rights

    Configure Security Appendix D To rename a user, click the User cell to select it, and click again on the user name, then type a new user name. Assign Design Rights Design rights allows a user account to edit the application. To assign design rights to a user account, select the checkbox under the DESIGN column for that account.
  • Page 138 Appendix D Configure Security Follow these steps to add rights to the application and assign them to users. 1. Click the Add Right button and enter a name for the right. 2. Select the checkbox to assign the right to a user account. Managing Rights To delete a right, click the column header to select it and click the Delete Right(s) button.

  • Page 139: Assign Rights To A Screen

    Configure Security Appendix D To rename a right, click the column header ellipses button and type a new name. Assign Rights to a Screen You can secure any screen in an application. To secure a screen, you assign an access right to the screen. Any user or group who holds this access right can access the screen at runtime by entering a user name and password.

  • Page 140: Security At Runtime

    Appendix D Configure Security 2. Click the drop-down arrow and select the right you want to assign from the list. You cannot secure a screen unless rights are defined and IMPORTANT assigned to users on the User Accounts screen in the Settings tab.
  • Page 141 Configure Security Appendix D Idle Mode Timeout If the application does not receive user input within the specified idle timeout, the terminal goes into Idle mode. User input includes key presses, touch-screen presses, external mouse or keyboard input. If the active screen is unsecured, the screen remains active. If the active screen is a secured screen: •...
  • Page 142 Appendix D Configure Security Notes: Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...

  • Page 143: Overview

    Appendix Protected Mode Overview Protected mode is a feature that enhances the security of a PanelView 800 terminal, and is available from firmware revision 3.011 onwards. Protected mode restricts certain operations from being performed on the terminal while it is running. This reduces the risk that the terminal may be accessed by unauthorized persons, and disrupt the normal operations of the terminal and other associated devices or processes.
  • Page 144 Appendix E Protected Mode To exit Protected mode, the running application has to be stopped and unloaded successfully. To unload an application, go to the File Manager configuration screen on the terminal and press the Stop Application button. File Manager Source: Copy Internal...
  • Page 145 Appendix Using PanelView 800 Terminals with CompactLogix 5370 Controllers This chapter provides an example of how to use a CompactLogix 5370 controller in your PanelView 800 application. It includes information on how to address the different data types between PanelView 800 terminals and CompactLogix 5370 controllers.

  • Page 146: Add A Compactlogix 5370 Controller

    1. Click on the Settings tab for your PanelView 800 terminal in Connected Components Workbench. 2. Click the Communication item in the menu list. 3. Click on the Protocol drop-down list and select "Ethernet | Allen-Bradley CompactLogix". 4. Under Controller Settings, enter the IP address of the controller into the Address field.

  • Page 147: Map The Terminal And Controller Tags

    Using PanelView 800 Terminals with CompactLogix 5370 Controllers Appendix F Map the Terminal and Here is an example of the terminal screen which we will use to map the PanelView 800 terminal tags to the CompactLogix 5370 controller tags. Controller Tags Here is an example of the tags used in the terminal screen shown above.

  • Page 148: Validate The Application

    Appendix F Using PanelView 800 Terminals with CompactLogix 5370 Controllers Validate the Application Before you can download the application to the terminal, you must validate it. To validate the application, do the following: 1. Click the Validate icon on the Settings tab of the terminal. 2.

  • Page 149: Download The Application

    Using PanelView 800 Terminals with CompactLogix 5370 Controllers Appendix F Download the Application To download the application to the terminal, do the following: 1. Click the Download icon in the Settings tab of the terminal. The Connection Browser dialog box appears. 2.

  • Page 150: Compactlogix 5370 Controller Addressing

    Appendix F Using PanelView 800 Terminals with CompactLogix 5370 Controllers CompactLogix 5370 The atomic data types supported in CompactLogix 5370 controllers by PanelView 800 terminals are shown in the table below. Controller Addressing Supported Data Types CompactLogix 5370 Data Types PanelView 800 Data Types SINT 8-bit integer...
  • Page 151 Using PanelView 800 Terminals with CompactLogix 5370 Controllers Appendix F Element Level Addressing PanelView 800 CompactLogix 5370 Controller Tag Address Controller Tag Address Data Type Data Type (Global) Example (Local, MainProgram) Example Boolean BOOL Tag1 Program: MainProgram.Tag1 32-bit integer DINT Tag2 Program: MainProgram.Tag2 16-bit integer...

  • Page 152: Limitations With Compactlogix 5370 Controller Support

    Appendix F Using PanelView 800 Terminals with CompactLogix 5370 Controllers Array Addressing of an Element PanelView 800 CompactLogix 5370 Controller Tag Controller Tag Address Array Data Type Data Type Address (Local, MainProgram) Example Dimensions (Global) Example Boolean BOOL Tag1[x] Program:MainProgram.Tag1[x] 32-bit integer DINT Tag2[x,y,z]...
  • Page 153 Index Ethernet 14 connect devices About PanelView Component DesignStation 121 Connected Components Workbench about the terminals 11 installation requirements 122 access rights 133 launch mechanism 127 assigning 139 uninstallation 126 creating 137 Connected Components Workbench adding fonts 119 installation 122 additional resources 9 alerts 99 applications...
  • Page 154 Index install battery 67 reboot terminal 36 SD memory card 65 PanelView explorer window 36 USB flash drive 66 recipes install and replace components 65 copy 42 intended audience 9 creating 95 Internet Group Management Protocol edit 44 (IGMP) 73 ingredients 96 IP address of terminal 14 remove fonts 120...
  • Page 155 Index language 23 out-of-box condition 112 orientation 26 restore the terminal 113 reboot terminal 37 status indicators 111 screen saver 29 security 54 security PanelView explorer window 55 Uninstall Connected Components system information 57 Workbench 126 terminal interface main menu 20 terminal settings 20 flash drive 66 calibrate touch screen 33...
  • Page 156 Index Notes: Rockwell Automation Publication 2711R-UM001E-EN-E - January 2017...
  • Page 158 Rockwell Automation Support Rockwell Automation provides technical information on the Web to assist you in using its products. http://www.rockwellautomation.com/support you can find technical and application notes, sample code, and links to software service packs. You can also visit our Support Center at https://rockwellautomation.custhelp.com/ for software updates, support chats and forums, technical information, FAQs, and to sign up for product notification updates.

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