Allen-Bradley PanelView Plus 6 User Manual
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User Manual
Original Instructions
PanelView Plus 6 Terminals
Catalog Numbers 2711P-K4M5A8, 2711P-K4M5D8, 2711P-K4M20A8, 2711P-K4M20D8, 2711P-K4C5A8, 2711P-B4C5A8, 2711P-K4C5D8,
2711P-B4C5D8, 2711P-K4C20A8, 2711P-B4C20A8, 2711P-K4C20D8, 2711P-B4C20D8, 2711P-K6M5A8, 2711P-T6M5A8, 2711P-B6M5A8,
2711P-K6M5D8, 2711P-T6M5D8, 2711P-B6M5D8, 2711P-K6M20A8, 2711P-T6M20A8, 2711P-B6M20A8, 2711P-K6M20D8, 2711P-T6M20D8,
2711P-B6M20D8, 2711P-K6C5A8, 2711P-T6C5A8, 2711P-B6C5A8, 2711P-K6C5D8, 2711P-T6C5D8, 2711P-B6C5D8, 2711P-K6C20A8,
2711P-T6C20A8, 2711P-B6C20A8, 2711P-K6C20D8, 2711P-T6C20D8, 2711P-B6C20D8, 2711P-K6C5A9, 2711P-T6C5A9, 2711P-B6C5A9,
2711P-K6C5D9, 2711P-T6C5D9, 2711P-B6C5D9, 2711P-K6C20A9, 2711P-T6C20A9, 2711P-B6C20A9, 2711P-K6C20D9, 2711P-T6C20D9,
2711P-B6C20D9, 2711P-K7C4D8, 2711P-T7C4D8, 2711P-B7C4D8, 2711P-T7C4D8K, 2711P-K7C4A8, 2711P-T7C4A8, 2711P-B7C4A8,
2711P-K10C4D8, 2711P-T10C4D8, 2711P-B10C4D8, 2711P-K10C4A8, 2711P-T10C4A8, 2711P-B10C4A8, 2711P-K12C4D8, 2711P-T12C4D8,
2711P-B12C4D8, 2711P-T12C4D8K, 2711P-K12C4A8, 2711P-T12C4A8, 2711P-B12C4A8, 2711P-K15C4D8, 2711P-T15C4D8, 2711P-B15C4D8,
2711P-K15C4A8, 2711P-T15C4A8, 2711P-B15C4A8, 2711P-K7C4D9, 2711P-T7C4D9, 2711P-B7C4D9, 2711P-K7C4A9, 2711P-T7C4A9,
2711P-B7C4A9, 2711P-K10C4D9, 2711P-T10C4D9, 2711P-B10C4D9, 2711P-K10C4A9, 2711P-T10C4A9, 2711P-B10C4A9, 2711P-K12C4D9,
2711P-T12C4D9, 2711P-B12C4D9, 2711P-K12C4A9, 2711P-T12C4A9, 2711P-B12C4A9, 2711P-K15C4D9, 2711P-T15C4D9, 2711P-B15C4D9,
2711P-K15C4A9, 2711P-T15C4A9, 2711P-B15C4A9

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Summary of Contents for Allen-Bradley PanelView Plus 6

  • Page 1 User Manual Original Instructions PanelView Plus 6 Terminals Catalog Numbers 2711P-K4M5A8, 2711P-K4M5D8, 2711P-K4M20A8, 2711P-K4M20D8, 2711P-K4C5A8, 2711P-B4C5A8, 2711P-K4C5D8, 2711P-B4C5D8, 2711P-K4C20A8, 2711P-B4C20A8, 2711P-K4C20D8, 2711P-B4C20D8, 2711P-K6M5A8, 2711P-T6M5A8, 2711P-B6M5A8, 2711P-K6M5D8, 2711P-T6M5D8, 2711P-B6M5D8, 2711P-K6M20A8, 2711P-T6M20A8, 2711P-B6M20A8, 2711P-K6M20D8, 2711P-T6M20D8, 2711P-B6M20D8, 2711P-K6C5A8, 2711P-T6C5A8, 2711P-B6C5A8, 2711P-K6C5D8, 2711P-T6C5D8, 2711P-B6C5D8, 2711P-K6C20A8,...
  • Page 2 Important User Information Read this document and the documents listed in the additional resources section about installation, configuration, and operation of this equipment before you install, configure, operate, or maintain this product. Users are required to familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, and standards.
  • Page 3 New and Updated This table contains the changes made to this revision. Information Topic Pages Added information about free user memory available for PanelView Plus 6 17, and 20…23 terminals. Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 4 Summary of Changes Notes: Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 5: Table Of Contents

    Table of Contents Preface Additional Resources ..........9 Package Contents .
  • Page 6 Table of Contents View and Clear the System Event Log ......76 System Information .
  • Page 7 Table of Contents DH-485/DH+ Communication Module ......147 ControlNet Communication Module ......150 Controller Connections .
  • Page 8 Table of Contents Notes: Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 9: Preface

    Preface This manual describes how to install, configure, operate, and troubleshoot PanelView Plus 6 terminals. It does not provide procedures on how to create applications that run on the terminal. You need to do the following: ® • Use FactoryTalk View Studio for Machine Edition software to create an HMI application to run in the terminal.
  • Page 10 Preface Notes: Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 11: Overview

    Accessories About the Terminals PanelView Plus 6 terminals are operator interface devices that run HMI machine-level applications in an industrial environment. The displays range in size from 4 to 15 inches. These devices are used to monitor, control, or display information graphically, letting operators quickly understand the status of their application.
  • Page 12: Windows Ce Operating System

    Display FactoryTalk View ME Station Information on page 78 for a list of ActiveX controls loaded on a terminal. (2) The remote desktop connection is not currently supported on PanelView Plus 6 - 600 terminals with extended features. Open versus Closed System The terminals can be configured to run an open or closed desktop environment: •...
  • Page 13: Start-Up Options

    Station is preloaded on each terminal and does not require FactoryTalk View activation. (400 and 600 terminals) • 6.0 or later FactoryTalk View Studio for Configuration software for developing HMI applications that run on PanelView Plus 6 terminals. (700 to 1500 terminals) ® Machine Edition...
  • Page 14: And 600 Terminal Features

    Features • Ethernet port and RS-232 serial port Figure 1 - 400 Keypad or Keypad/Touch Terminals Table 3 - PanelView Plus 6 - 400 Terminal Components Item Component 3.5-in. grayscale or color display with one of these operator input options: •...
  • Page 15 Overview Chapter 1 Figure 2 - 600 Touch Terminals Figure 3 - 600 Keypad or Keypad/Touch Terminals Table 4 - PanelView Plus 6 - 600 Terminal Components Item Component Item Component 5.7-in. color or grayscale display with a touch screen RS-232 serial port for controller communication, printing, or file transfers 5.7-in.
  • Page 16 Chapter 1 Overview The terminals feature grayscale or color LCD displays with these input options. Table 5 - Operator Input Options Terminal Display Type Keypad Touch Key and Touch Grayscale • Color • • Grayscale • • • Color • •...
  • Page 17: To 1500 Terminal Features

    Overview Chapter 1 700 to 1500 Terminal The larger 700 to 1500 terminals consist of modular components ordered separately or as configured terminals. The modular components consist of the Features following: • Display module • Logic module • Optional communication module These components provide for flexible configuration, installation, and upgrades.
  • Page 18 Chapter 1 Overview Configured Terminals A configured terminal, ordered as a single-catalog number, has a display module and logic module. An optional DH+/DH-485, ControlNet, or Ethernet communication module can be added later for additional network capabilities. Table 8 - Logic Module Features Item Feature Network interface connector for optional communication module...
  • Page 19 Overview Chapter 1 Operator Input All 700 to 1500 display modules have TFT color, graphic displays with either keypad, touch screen, or combination keypad/touch-screen input. Common features and firmware provide for easy migration to a larger display: • Eight-wire resistive touch screens are extremely accurate for operator interfaces.
  • Page 20: 400/600 Terminal Selections

    M = Grayscale 20 = Ethernet, RS-232, USB D = DC 9 = Windows CE 6.0 with extended features T = Touch Table 10 - PanelView Plus 6 - 400 Terminals without Extended Features Cat. Nos. Display Communication Ports USB Ports...
  • Page 21: To 1500 Terminal Selections

    B = Keypad/Touch 12 = 12.1 in. 15 = 15 in. (1) Optional communication modules are available as separate catalog numbers. Table 13 - PanelView Plus 6 - 700 to 1500 Terminals without Extended Features Cat. No. Display Communication Memory (MB)
  • Page 22: Accessories

    Chapter 1 Overview Table 14 - PanelView Plus 6 - 700 to 1500 Terminals with Extended Features Cat. No. Display Communication Memory (MB) Input Power Keypad Touch Keypad/Touch Size Type RS-232 Ethernet Nonvolatile 700 Model 2711P-K7C4D9 2711P-T7C4D9 2711P-B7C4D9 6.5-in. Color •...
  • Page 23 Overview Chapter 1 Table 15 - Display Modules - 700 to 1500 Terminals Cat. No. Input Type Display Marine Conformal Built-in Certified Coated Antiglare Overlay 1250 Model 2711P-RDK12C Keypad 12.1-in. color 2711P-RDK12CK Keypad • 2711P-RDT12C Touch 2711P-RDT12CK Touch • 2711P-RDT12H Keypad/Touch 2711P-RDT12AG Touch...
  • Page 24 Chapter 1 Overview Table 18 - Secure Digital (SD) Cards Cat. No. Terminal Model Description 1784-SD1 1 GB Secure Digital (SD) card 1784-SD2 All terminals 2 GB Secure Digital (SD) card 2711C-RCSD USB to SD adapter for secure digital card (SD) Table 19 - CCFL Backlight Replacements Number of CCFL Cat.
  • Page 25 Overview Chapter 1 Table 22 - Function Key Legend Kits Cat. No. Terminal Model Description 2711P-RFK6 600 keypad 2711P-RFK7 700 keypad 2711P-RFK10 1000 keypad Blank legend inserts and software 2711P-RFK12 1250 keypad 2711P-RFK15 1500 keypad (1) Applies to keypad and keypad/touch-screen terminals. Table 23 - Mounting Hardware Cat.
  • Page 26 (1) Applies to the cat. no. 2711P-RDT12H 1250 high-bright display module. Table 28 - Adapter Plates Adapts This Cat. No. To This Terminal Cutout PanelView Plus 6 Terminal 2711P-RAK4 400 keypad or keypad/touch PanelView Standard 550 keypad 600 touch 2711P-RAK6...
  • Page 27 Chapter Install Terminal Topic Page Required Circuit Parameters for USB Peripheral Devices Mounting Clearances Panel Guidelines Panel Cutout Dimensions Remove and Install the Power Terminal Block Mount the 400/600 Terminal in a Panel Mount the 700 to 1500 Terminal in a Panel Remove and Install the Power Terminal Block DC Power Connections AC Power Connections...
  • Page 28: Install Terminal

    (Code Electrique National) et/ou conformément à la Section 18-1J2 du Canadian Electrical Code (Code Electrique Canadien), et en fonction de l'autorité de jurisdiction. Table 29 - Temperature Codes - PanelView Plus 6 Terminals Terminal Model Input Power Temperature Code...
  • Page 29: Required Circuit Parameters For Usb Peripheral Devices

    Per the National Electrical Code, the circuit parameters of associated field-wiring apparatus for use in hazardous locations must be coordinated with the host product such that their combination remains nonincendive. PanelView Plus 6 terminals and the USB peripheral devices must be treated in this manner.
  • Page 30: Mounting Clearances

    Chapter 2 Install Terminal Mounting Clearances Plan for adequate space around the terminal, inside the enclosure, for ventilation and connections. Consider heat produced by other devices in the enclosure. The ambient temperature around the terminal must be 0…55 °C (32…131 °F). Table 31 - Minimum Required Clearances Product Area Minimum Clearance...
  • Page 31: Product Dimensions

    Figure 5 - PanelView Plus 6 - 400 Keypad or Keypad/Touch Figure 6 - PanelView Plus 6 - 600 Touch Figure 7 - PanelView Plus 6 - 600 Keypad or Keypad/Touch Table 33 - PanelView Plus 6 - 400 and 600 Product Dimensions Width (b) Depth (c)
  • Page 32 The 700 to 1500 terminals look similar. The 1000 keypad and keypad/touch terminals are shown for illustrative purposes. Figure 8 - PanelView Plus 6 - 1000 Keypad, Keypad/Touch, Touch Table 34 - PanelView Plus 6 - 700 to 1500 Terminal Dimensions Depth (c) Depth (d)
  • Page 33: Mount The 400/600 Terminal In A Panel

    Install Terminal Chapter 2 Mount the 400/600 Terminal The terminals were designed for single-person installation. No tools are required except for those needed to make the panel cutout in a Panel Mounting levers secure the terminal to the panel. Four or six levers are required depending on the terminal model.
  • Page 34 Chapter 2 Install Terminal 3. Place the terminal in the panel cutout. 4. Insert all mounting levers into the mounting slots on the terminal. Slide each lever until the flat side of the lever touches the panel surface. Flat Side of Lever Mounting Levers Mounting Slots 5.
  • Page 35: Mount The 700 To 1500 Terminal In A Panel

    Install Terminal Chapter 2 Mount the 700 to 1500 Mounting clips secure the 700 to 1500 terminals in a panel. The number of clips varies by terminal size. Tools required for installation include panel cutout tools, Terminal in a Panel a small, slotted screwdriver, and a torque wrench for tightening the mounting clips.
  • Page 36 8 Clips ATTENTION: Tighten the mounting clips to the specified torque to provide a proper seal and to prevent damage to the product. Allen-Bradley assumes no responsibility for water or chemical damage to the product or other equipment within the enclosure because of improper installation.
  • Page 37: Remove And Install The Power Terminal Block

    Install Terminal Chapter 2 Remove and Install the The terminals are shipped with a power terminal block installed. You can remove the terminal block for ease of installation, wiring, and maintenance. Power Terminal Block WARNING: Explosion Hazard If you connect or disconnect wiring while the power is on, an electrical arc can occur.
  • Page 38: Dc Power Connections

    External Power Supply Use a dedicated 24V DC, safety extra-low voltage (SELV) or protective extra-low voltage (PELV) power supply to power each PanelView Plus 6 device. ATTENTION: Use a SELV or PELV power supply as required by local wiring codes for your installation.
  • Page 39 USB ports. Earth/Ground Connection PanelView Plus 6 devices with a DC power input have an earth/ground terminal that you must connect to a low-impedance earth/ground. • On 400 and 600 terminals, the earth/ground connection is on the power terminal block.
  • Page 40 Chapter 2 Install Terminal Connect DC Power WARNING: Explosion Hazard Do not disconnect equipment unless power has been switched off and area is known to be nonhazardous. Disconnect all power before installing or replacing components. Failure to disconnect power can result in electrical shock or damage to the terminal. Follow these steps to connect the terminal to DC power.
  • Page 41: Ac Power Connections

    160VA max Protective Earth and Functional Earth Connections PanelView Plus 6 devices with an AC power input have a protective earth terminal you must connect to a low-impedance earth ground. The protective earth terminal is on the power input terminal block.
  • Page 42 Chapter 2 Install Terminal Connect AC Power WARNING: Explosion Hazard Do not disconnect equipment unless power has been switched off and area is known to be nonhazardous. Disconnect all power before installing or replacing components. Failure to disconnect power can result in electrical shock or damage to the terminal. ATTENTION: Improper wiring of the power terminals can result in voltage at the communication connector shells.
  • Page 43: Initial Startup

    Install Terminal Chapter 2 Initial Startup The first time you start the system, the terminal goes through its power-up sequence and launches FactoryTalk View ME Station Configuration mode. You can change the action the terminal takes on startup by pressing Terminal Settings then choosing Startup Options.
  • Page 44 Chapter 2 Install Terminal After a restart, the terminal performs a series of start-up tests then takes one of these actions: • Launches an HMI application that is configured to run at startup. • Launches FactoryTalk Machine Edition Configuration mode. •...
  • Page 45: Configuration Mode

    Chapter Configuration Mode Topic Page Topic Page Access Configuration Mode Configure Print Options Terminal Settings Check Integrity of Application Files Load and Run Application Configure Diagnostics Start-up Options View and Clear the System Event Log Desktop Access System Information Communication Setup Enable or Disable the Alarm Display Ethernet Network Connections Time and Date Settings...
  • Page 46 Terminal Settings (F4) Opens a menu of options to configure non-application, terminal settings for the PanelView Plus 6 device. Delete Log Files Before Running (F5) Toggles between Yes and No. If you select Yes, all data log files, alarm history and alarm status file are deleted before the application is run. If you select No, log files are not deleted first.
  • Page 47 Configuration Mode Chapter 3 Input Panel When you activate a data entry field, the input panel opens. If the field is restricted to a numeric value or IP address, then only the 0…9 and decimal point keys are enabled. Figure 11 - Input Panel Display Area Character Keyboard Controls...
  • Page 48: Terminal Settings

    Chapter 3 Configuration Mode Terminal Settings You can modify settings on the terminal that are not specific to the application. 1. Press Terminal Settings from the FactoryTalk View ME Station Configuration mode dialog box. Moves selection bar up or down. Accesses settings for selected function.
  • Page 49 Configuration Mode Chapter 3 Figure 12 - Terminal Settings Menu Structure Alarms page 78 Diagnostics Setup page 75 Display Display Intensity Display Temperature Cursor Screen Saver page 68 page 67 page 67 page 68 Desktop Access page 54 File Management Copy Files Delete Files Copy Applications...
  • Page 50: Load And Run Application

    Chapter 3 Configuration Mode Load and Run Application Before running a FactoryTalk View Machine Edition .mer application, you must first load the application. You can load an .mer application from internal storage or nonvolatile memory in the terminal, an SD card, or a USB flash drive. List of FactoryTalk View .mer applications stored in terminal Moves...
  • Page 51: Start-Up Options

    Configuration Mode Chapter 3 Start-up Options You can specify what action the terminal takes on startup or a reset. This Start-up Option Performs This Action Typical System Do not start FactoryTalk View ME Launches the Windows Explorer desktop on startup. Open Station Go to Configuration Mode...
  • Page 52 Chapter 3 Configuration Mode Enter Configuration Mode on Startup Follow these steps to automatically launch the FactoryTalk View ME Station Configuration mode dialog box on startup. 1. Press Terminal Settings>Startup Options. 2. Press On Startup to select Go to Configuration Mode. 3.
  • Page 53 Configuration Mode Chapter 3 Run the Loaded Application on Startup Follow these steps to run the FactoryTalk View .mer application currently loaded in the terminal on startup. This is typical when running a closed system. 1. Press Terminal Settings>Startup Options. 2.
  • Page 54: Desktop Access

    Chapter 3 Configuration Mode Desktop Access You can allow or restrict access to the Windows desktop on all terminals. From the desktop, you can perform system and control panel operations, or run third- party applications. Terminals with extended features can additionally run viewers, media players, and launch the web browser.
  • Page 55 Configuration Mode Chapter 3 5. Press OK to exit Desktop Access Management, then Close to exit Terminal Settings. 6. Press Exit from FactoryTalk View ME Station Configuration mode to access the desktop. With desktop access set to allow, you are not required to enter a password. Disable Desktop Access To restrict desktop access, the FactoryTalk View ME Station start-up option must be set to one of these options:...
  • Page 56 Chapter 3 Configuration Mode Set a Desktop Password If you disallow or restrict access to the desktop, you are required to set a IMPORTANT password along with a challenge question. Follow these steps to set a new password. 1. Press Set Password from Desktop Access Management. 2.
  • Page 57 Configuration Mode Chapter 3 Reset the Desktop Password To clear the current password and reset a new password, you must first correctly respond to the current challenge question. If you cannot remember the response, you have to restore the terminal to its factory default settings. Refer to Access Maintenance Operations on page 172 You can clear and reset the password and challenge question if access to the...
  • Page 58: Communication Setup

    Chapter 3 Configuration Mode Communication Setup You configure communication for your application and controller by using RSLinx Enterprise software: • Access KEPServer Serial Port IDs. • Edit the driver settings for the protocol used by your .mer application. • Edit the device address of the controller on the network. Configure KEPServer Serial Port IDs To access KEPServer serial communication, you must have KEPServer Enterprise installed on your terminal.
  • Page 59 The maximum station number on the DH-485 network. The value must be greater than or 0…31 (decimal) equal to the Station Number. ControlNet Properties Device ID Unique address of the PanelView Plus 6 terminal on the ControlNet network. 1…99 Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 60: Ethernet Network Connections

    Chapter 3 Configuration Mode Configure a Device Address Follow these steps to edit the address of a device such as a logic controller. 1. From the RSLinx Configuration dialog box, select a device node. 2. Press Edit Device to view the device name and current address. 3.
  • Page 61 Configuration Mode Chapter 3 Follow these steps to view or enter the IP address of your terminal. 1. Press Terminal Settings>Networks then Communications>Network Connections>Network Adapters. 2. Press IP Address to view or modify the IP address. 3. Press Use DHCP to enable or disable DHCP assignment of addresses: •...
  • Page 62 Chapter 3 Configuration Mode Set the Ethernet Link Speed You can set the speed and duplex setting of the Ethernet link. Link settings for the 2711P-RN20 Ethernet module cannot be set in FactoryTalk View Machine Edition Station. The module is set to automatically sense the settings on the network.
  • Page 63 Configuration Mode Chapter 3 Follow these steps to define a name server address. 1. Press Terminal Settings>Networks then Communications>Network Connections>Network Adapters. 2. Press Name Servers. 3. Press the following fields to enter a name server address. Field Description Valid Values Primary DNS The address of the primary DNS resolver.
  • Page 64: File Management

    Chapter 3 Configuration Mode Authorize Terminal to Access Network Resources The terminal can access network resources with proper identification. A user name, password, and domain must be provided by your network administrator. 1. Press Terminal Settings>Network then Communications>Network Connections>Network Identification. 2.
  • Page 65 Configuration Mode Chapter 3 2. Press Source to select the storage location of the application or font file you want to delete: • Internal Storage - nonvolatile memory of the terminal • External Storage 1 - SD card loaded in the card slot of the terminal •...
  • Page 66 Chapter 3 Configuration Mode Copy Application File or Font File You can copy FactoryTalk View ME Station application .mer files or font files from one storage location to another in the terminal. The procedure for copying an application file or a font file between storage locations is the same. 1.
  • Page 67: Display Settings

    Configuration Mode Chapter 3 Display Settings For the terminal display, you can adjust its intensity, view its temperature, configure the screen saver, or enable/disable the screen cursor. Adjust the Display Intensity You can modify the intensity of the terminal backlight. You can use the default intensity of 100% or you can change the intensity for runtime operations.
  • Page 68 Chapter 3 Configuration Mode Configure the Screen Saver The screen saver on the terminal activates after an idle period at a specific intensity. The default idle timeout is 10 minutes. You can adjust the idle timeout and intensity level for the screen saver, disable the screen saver, and enable or disable the screen saver bitmap.
  • Page 69: Input Device Settings

    Configuration Mode Chapter 3 Input Device Settings You can adjust the settings for input devices used by the terminal including the keypad, attached keyboard, mouse, touch screen, and string entry popup. Configure Keyboard or Keypad Settings You can adjust settings for keys on an attached keyboard or the terminal keypad. 1.
  • Page 70 Chapter 3 Configuration Mode Change the Popup for String Entry You can specify whether to use the standard input panel for data entry or a string popup. The popup keyboard is the default. 1. Press Terminal Settings>Input Devices>String Popup. 2. Press Invoke pop-up character input instead of popup keyboard to select the preferred input method for string entry.
  • Page 71 Configuration Mode Chapter 3 Set Double-tap Sensitivity for a Touch Screen You can set and test the sensitivity for both the speed and physical distance between touch-screen presses. The process is identical to setting the double-click sensitivity for the mouse. 1.
  • Page 72: Configure Print Options

    FactoryTalk View ME Station applications. The setup for printing displays and messages is the same; advanced settings are different. PanelView Plus 6 terminals are shipped with support for a large selection of Canon, Epson, Hewlett-Packard, and Brother Printers. Printer installation attempts to use USB Plug-and-Play capabilities to the extent that known printers are mapped automatically to the appropriate driver.
  • Page 73 Configuration Mode Chapter 3 3. Press Advanced to access additional settings: • Advanced settings for printing displays include these: – Print orientation (portrait or landscape) – Draft mode (enable or disable) – Color (yes or no) • Advanced settings for printing diagnostic and alarm messages determines when to print messages sent to the network or USB port.
  • Page 74: Check Integrity Of Application Files

    Chapter 3 Configuration Mode Check Integrity of Periodically check the integrity of the FactoryTalk View ME Station application that is loaded in the terminal and the runtime files. Al l errors, warnings, and Application Files information messages generated by these files are logged to a file. You can periodically view the log and clear all items from the log.
  • Page 75: Configure Diagnostics

    Configuration Mode Chapter 3 Configure Diagnostics You can configure diagnostics for a target computer. To access diagnostics, press Terminal Settings>Diagnostic Setup from the Configuration Mode dialog box. You see a tree view of diagnostic nodes. To access the Remote Log Setup or Message Routing, select the node and then press Edit.
  • Page 76: View And Clear The System Event Log

    Chapter 3 Configuration Mode View and Clear the System The System Event Log dialog box displays warnings, errors, and events logged by the terminal. The log provides a time stamp of when each event occurred and text Event Log describing the event. If the event log is full when a new event occurs, the oldest entry is removed to accommodate the new event.
  • Page 77 Configuration Mode Chapter 3 • The CPU temperature must be less than 95 °C (203 °F). • The battery voltage must be at least 2.75V DC. Battery State Description Good Good battery condition. Failing Low battery. Replace the battery. Battery is missing or bad. Replace the battery. 2.
  • Page 78: Enable Or Disable The Alarm Display

    Chapter 3 Configuration Mode Display FactoryTalk View ME Station Information You can display the firmware and version information for installed system components on your terminal and technical support information. 1. Press Terminal Settings>System Information>About FactoryTalk View ME Station. 2. Press Technical Support to display the support phone number and website for your terminal.
  • Page 79: Time And Date Settings

    Configuration Mode Chapter 3 Time and Date Settings You can change the date, time, time zone, and regional settings for terminal operations. Change the Date for Terminal Operations Follow these steps to adjust the date for terminal operations. 1. Press Terminal Settings>Time/Date/Regional Settings>Date. The current date appears in the Year, Month, and Day fields.
  • Page 80 Chapter 3 Configuration Mode Change the Time Zone for Terminal Operations You can view or modify the current time zone that is installed on the terminal. Time zones are installed as a part of the operating system. Changing the time zone adjusts the current time and date to match the new time zone.
  • Page 81: Regional Settings

    Configuration Mode Chapter 3 Regional Settings You can adjust regional settings for a specific language installed on the terminal, including the date, time and numeric formats. Regional settings are accessed by pressing Terminal Settings>Time/Date/Regional Settings>Regional Settings. The current language is shown at the bottom of the Regional Settings dialo box. Select a Language Before you can modify regional settings for a language, you need to select a language installed on the terminal.
  • Page 82 Chapter 3 Configuration Mode Change the Time Format for a Language Follow these steps to change the time format for the selected language. 1. Press Terminal Settings>Time/Date/Regional Settings>Regional Settings>Time Format. The current time is shown in the currently selected format. 2.
  • Page 83 Configuration Mode Chapter 3 Change the Short Date Format for a Language Follow these steps to change the short date format for the selected language. 1. Press Terminal Settings>Time/Date/Regional Settings>Regional Settings>Short Date Format. The Sample area shows the current date in the selected format. 2.
  • Page 84: Font Linking

    Chapter 3 Configuration Mode Font Linking Font linking lets you run a translated application on the terminal by linking a font file to the base font (for example, linking a Chinese font file to the base font Arial). For more details on preinstalled terminal fonts and additional fonts available for downloading, see Fonts Resident on Terminal on page 177.
  • Page 85: Windows Ce 6.0 Standard Features

    Chapter Windows CE Operating System Topic Page Windows CE 6.0 Standard Features Windows CE 6.0 with Extended Features Taskbar and Windows Explorer Windows Control Panel Backup and Restore Hardware Monitor Keypad Properties Touch Properties Display Properties Logo Manager System Information User Accounts Services Network Server Configuration...
  • Page 86 Windows CE terminal (PanelView Plus 6). – Another viewer is available on the terminal to establish a VNC connection between two PanelView Plus 6 terminals. To access this VNC client, choose Start>Programs>VNC Viewer. The Windows Explorer shell supports right-click functionality. A touch screen press held for one second or longer produces a right-click.
  • Page 87: Windows Ce 6.0 With Extended Features

    Microsoft media player 6.4 and 7.0 OCX Westtek JETCET PDF viewer Microsoft WordPad text editor (1) The remote desktop connection is not currently supported on PanelView Plus 6 - 600 terminals with extended features. Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 88: Windows Explorer

    You can hide the view of an input panel from the taskbar by choosing the No IM option. On PanelView Plus 6 - 700 to 1500 terminals, you can also access the input panels from the control panel. Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 89: Windows Control Panel

    • Adjusts volume and sound properties for events, applications, and key clicks. (1) Applies to PanelView Plus 6 terminals with extended features and file viewers. (2) Settings for these properties are available in FactoryTalk View ME Station. Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 90: Backup And Restore

    Chapter 4 Windows CE Operating System Backup and Restore The Backup and Restore application lets you back up the current system image on the HMI terminal, then restore that image to the same terminal, or clone it to other terminals. This function is intended for OEMs who want to back up a terminal image, then clone or copy that same image to multiple terminals.
  • Page 91 Windows CE Operating System Chapter 4 7. Click Backup to start the process. A progress bar shows the status of the backup. The backup can take a few minutes. You receive notification when the backup completes successfully. 8. Click OK. If the file exists, you are asked if you want to overwrite the current file.
  • Page 92 Chapter 4 Windows CE Operating System 8. Click Restore. The restore automatically includes advanced network and display settings if this option was checked when the backup was performed. 9. Click Yes to start the restore. The terminal starts the restore process. This process can take a few minutes.
  • Page 93: Hardware Monitor

    CPU and memory loading. Processes The Processes tab of the Hardware Monitor shows all processes currently running on the PanelView Plus 6 terminal and memory usage of each process. System Event Log The System Event Log tab of the PanelView Hardware Monitor displays warnings, errors, and events logged by the terminal.
  • Page 94 Chapter 4 Windows CE Operating System Monitors The Monitors tab of the PanelView Hardware Monitor provides continuous voltage, temperature, and load information for the terminal. Battery Voltage The Monitors tab gives a visual status and voltage reading of the battery for the real-time clock.
  • Page 95: Keypad Properties

    Windows CE Operating System Chapter 4 Keypad Properties Use the Keypad and Keyboard dialog boxes to adjust settings for the membrane keypad of your terminal or an attached USB keyboard. The Keyboard applet is always present. The Keypad applet appears only if your device has a keypad. If you attach two USB keyboards, settings are used that work with both keyboards.
  • Page 96: Display Properties

    Chapter 4 Windows CE Operating System Display Properties Use Display Properties to control the desktop background image and appearance, the brightness of the backlight, and screen saver settings. Desktop Background The Background tab in Display Properties controls the background bitmap on the desktop.
  • Page 97 Windows CE Operating System Chapter 4 Screen Saver The screen saver extends the lifetime of the display by dimming the backlight when the terminal is idle. The screen saver activates and displays a moving bitmap at a reduced brightness level after a continuous idle time. When the screen saver is deactivated, the display brightness returns to its normal level.
  • Page 98: Logo Manager

    The default image is the Allen-Bradley logo (ablogo.bmp). The logo can be a .bmp, .jpg, .gif, or .png image. For best results, it is recommended that the logo be created as a 90 x 90 pixel, 16-bit color image.
  • Page 99: System Information

    Windows CE Operating System Chapter 4 System Information The System Information dialog provides tabs to let you view and set system-wide properties for your terminal. General Information The General tab of the System Information dialog box shows the current version of the Windows CE operating system, the processor type and speed, and RAM memory on terminal.
  • Page 100 Chapter 4 Windows CE Operating System You have three options for handling the battery warning. Battery Warning Start-up Options Description Always show at startup (continue with startup) Shows the battery warning at startup with FactoryTalk View ME Station software running behind it. This is the default. Always show at startup (halt startup) Shows the battery warning at startup but halts the startup or boot process until you press OK.
  • Page 101 Windows CE Operating System Chapter 4 Watchdog Errors You can show or hide watchdog errors at startup. Watchdog Error Options Description Always show watchdog errors at startup Shows the fatal watchdog error (error 02) at startup and halts the normal boot process. This is the default. The system launches the maintenance window with the watchdog error displayed.
  • Page 102: User Accounts

    Chapter 4 Windows CE Operating System User Accounts The User Accounts application lets you set up NTLM user accounts that can be used to authenticate client connections when using the FTP, web, and file servers. NTLM is the authentication protocol used on networks that run Windows operating systems.
  • Page 103: Services

    Windows CE Operating System Chapter 4 Follow these steps to remove a user account. 1. Select a name in the user name list. 2. Click Remove user. 3. Click Yes to confirm the removal of the selected user account. The user account is permanently deleted from the user account list.
  • Page 104: Network Server Configuration

    Chapter 4 Windows CE Operating System Network Server The Server Config applet in the control panel configures settings used for VNC, web, FTP, file server, and KEPServer activities on an Ethernet network. Configuration VNC Server Configuration The VNC Server tab in the Network Server Configuration dialog box configures settings used by a client device to view or control the terminal over a VNC connection.
  • Page 105 Windows CE Operating System Chapter 4 VNC Connection Requiring Password for View-only Operations The default VNC configuration enables view-only access to the terminal without requiring a password. This applies to the VNC viewer that resides on the terminal and the viewer you can deploy to a computer. This example uses the VNC viewer deployed to a computer to connect to the HMI terminal.
  • Page 106 Chapter 4 Windows CE Operating System VNC Connection with Separate Passwords for View and Control Operations You can configure the VNC server to require separate passwords for view-only and control operations. This example uses the VNC viewer deployed to a computer to connect to the HMI terminal.
  • Page 107 Windows CE Operating System Chapter 4 3. Clear View only (inputs ignored). 4. Click OK. 5. Enter the IP address of your terminal and click Connect. Click the network connection icon in the system tray to view IP information. The Standard VNC Authentication dialog box opens. 6.
  • Page 108 Chapter 4 Windows CE Operating System Web Server Configuration The Web Server tab in the Network Server Configuration dialog box configures settings that are used for HTTP web activities. These are standard Microsoft Windows CE parameters. Always click OK to apply new settings. You are asked if you want to restart the service immediately.
  • Page 109 Windows CE Operating System Chapter 4 FTP Server Configuration The FTP Server tab in the Network Server Configuration dialog box configures settings that are used for exchanging files over a network. These are standard Microsoft Windows CE parameters. The default FTP configuration lets any user establish an FTP connection to the HMI terminal by logging in anonymously and downloading files from the FTP default directory (\Temp).
  • Page 110 Chapter 4 Windows CE Operating System FTP Anonymous Login and Upload Follow these steps to establish an FTP connection to the terminal by allowing anonymous logins and file transfers to or from the default FTP folder on the terminal. If Allow Anonymous Uploads is not checked, you can copy files from the default FTP folder on the terminal but not to the folder.
  • Page 111 Windows CE Operating System Chapter 4 FTP Connection Requiring User Authentication Follow these steps to establish an FTP connection to the terminal by first entering a valid user name and password. 1. Open your web browser or any folder on your computer.
  • Page 112 Chapter 4 Windows CE Operating System File Server Configuration The File Server tab in the Network Server Configuration dialog box provides settings that allow shared access to files, printers, serial ports, and miscellaneous communication between computers on a network. These are standard Microsoft Windows CE parameters.
  • Page 113: Printer Support

    A local printer can be made available to a Windows server application that is running in an RDP (Remote Desktop Protocol) session on the terminal. (1) Applies only to PanelView Plus 6 terminals with extended features. After configuring a printer, you can access it from desktop applications or from FactoryTalk View ME Station Configuration mode by pressing Terminal Settings>Print Setup.
  • Page 114 Chapter 4 Windows CE Operating System 3. Verify printer installation from the desktop control panel by opening the Printers applet. Notice the icon for the Deskjet 5650C printer. The check mark indicates this is the default printer. 4. From the File menu, choose Properties to view the properties of the printer.
  • Page 115 Windows CE Operating System Chapter 4 Manual Printer Installation Follow these steps to manually set up a supported printer. 1. Connect the printer to the USB port. 2. Plug the power cord of the printer into an outlet and turn the printer on. 3.
  • Page 116: Pdf Reader

    Chapter 4 Windows CE Operating System PDF Reader A PDF reader is available on all PanelView Plus 6 terminals and provides typical PDF view and search functions. You can run this reader from the Windows desktop or from a command prompt.
  • Page 117: Image Viewer

    Windows CE Operating System Chapter 4 Command Prompt Parameters You can run the PDF reader from the Windows Command Prompt by choosing Start>Programs>Command Prompt and executing the command parameters in Table Command Prompt Syntax Foxitreader “file_path/file-name.pdf ” parameter parameter_ value •...
  • Page 118 Chapter 4 Windows CE Operating System Notes: Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 119: Required Tools

    Chapter Install and Replace Components Topic Page Install or Replace the Logic Module Install or Replace a Communication Module Replace the Display Module Replace the Bezel Replace the Backlight Replace the Battery Install the AC Power Supply Module Remove the Product ID Label Replace the Keypad Legend Inserts Load an SD Card Clean the Display...
  • Page 120: Install Or Replace The Logic Module

    Chapter 5 Install and Replace Components Install or Replace the Logic The display modules and logic modules for the 700, 1000, 1250, and 1500 terminals can be ordered as separate components for field installation. If modules Module are ordered as separate components, attach the logic module to the display module before panel installation.
  • Page 121: Install Or Replace A Communication Module

    Install and Replace Components Chapter 5 4. Remove the four screws that secure the communication module, if attached, to the logic module and set the communication module aside. Communication Module Screw Logic Module Captive Screw Display Module 5. Loosen the four captive screws that secure the logic module to the display module.
  • Page 122 Chapter 5 Install and Replace Components 2. If the display module is removed from the panel, set the terminal, display- side down, on a clean, flat, stable surface. Connector for Communication Module 3. Position the communication module over the logic module so that the connector on the bottom of the module aligns with the connector on the logic module.
  • Page 123: Replace The Display Module

    Install and Replace Components Chapter 5 Follow these steps to replace a communication module. 1. Disconnect power from the terminal. 2. Disconnect communication cables from the module. WARNING: Do not connect or disconnect any communication cable with power applied to this device or any device on a network. An electrical arc could cause an explosion in hazardous location installations.
  • Page 124: Replace The Bezel

    Chapter 5 Install and Replace Components 7. Position the logic module over the new display module so that the connectors align. 8. Push down on the logic module until firmly seated. 9. Tighten the four captive secures that secure the logic module to the display module and torque to 0.58 N•m (5…7 lb•in).
  • Page 125 Install and Replace Components Chapter 5 4. Disconnect the touch screen connector. Plate Touch Screen Connector 5. Remove the screws from the back of the display module. The number of screws varies for each terminal type. Display Module Bezel 6. Remove the sealing gasket. 7.
  • Page 126: Replace The Backlight

    Chapter 5 Install and Replace Components Replace the Display Module Bezel Follow these steps to replace the display module bezel. 1. Make sure the bezel is free of lint and marks before attaching. 2. Attach the connectors. • Function key connector •...
  • Page 127 Install and Replace Components Chapter 5 Follow these steps to replace the backlight. 1. Disconnect power from the terminal. 2. Remove the display module bezel. The 700 series C display is not secured by screws and is retained only by IMPORTANT a bracket.
  • Page 128 Chapter 5 Install and Replace Components 6. Follow these steps for the 700 and 1000 displays. a. Press the retaining tab that secures the backlight, then pull out the backlight. Backlight Retaining Tab b. Insert the new backlight. Backlight 7. Follow these steps for the 1250 and 1500 displays. a.
  • Page 129 Install and Replace Components Chapter 5 For the 1500 series B displays, remove the tape, then remove the backlights. 1250 Backlights 1500 b. Insert the new backlights then secure each with the same screws from the previous step, and torque to 0.117 N•m (1.04 lb•in). 8.
  • Page 130: Replace The Battery

    Chapter 5 Install and Replace Components Replace the Battery The product has a lithium battery that is used by the real-time clock. The battery is not used for backup or retention. This product contains a sealed lithium battery which may need to be replaced during the life of the product.
  • Page 131 Install and Replace Components Chapter 5 3. Lift up on the cover. 4. Remove the battery. 5. Insert the new battery with the positive (+) polarity facing up and press gently until the battery snaps into place. 6. Close the battery cover and push the end in until you hear a click. 700 to 1500 Terminals Follow these steps to replace the battery.
  • Page 132: Install The Ac Power Supply Module

    Chapter 5 Install and Replace Components Communication Module Screw Logic Module Captive Screw Display Module 5. Carefully lift the logic module away from the terminal and turn over to expose the circuit board. 6. Locate the battery on the circuit board. 7.
  • Page 133 Install and Replace Components Chapter 5 Follow these steps to attach and wire the AC power module. 1. Disconnect power to the terminal. 2. Remove the DC power terminal block currently installed in your terminal. Remove and Install the Power Terminal Block on page 3.
  • Page 134: Remove The Product Id Label

    Remove the Product ID Label You can replace the product ID label on the terminal with a custom label. 1. Remove the Allen-Bradley label by using your fingers or a tweezers. 2. Clean area with damp cloth and isopropyl alcohol.
  • Page 135 Install and Replace Components Chapter 5 3. Slide the new legend insert into the same slot. Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 136: Load An Sd Card

    Chapter 5 Install and Replace Components 700 to 1500 Terminals On the 700 to 1500 terminals, the F1-Fxx legend strips are accessible from the back of the unit. The K1-Kxx legend inserts are accessible when the display bezel is removed. Follow these steps to replace the K1-Kxx key legend inserts.
  • Page 137: Clean The Display

    Install and Replace Components Chapter 5 Follow these steps to install an SD card in the card slot. 1. Verify that the SD card is locked or unlocked according to your preference: • If unlocked, the terminal can write data to or read data from the card. •...
  • Page 138 Chapter 5 Install and Replace Components Notes: Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 139 Chapter Terminal Connections Topic Page USB Ports Ethernet Connections Serial Connections DH-485/DH+ Communication Module ControlNet Communication Module Controller Connections ATTENTION: Wiring and Safety Guidelines Use publication NFPA 70E, Electrical Safety Requirements for Employee Workplaces, IEC 60364 Electrical Installations in Buildings, or other applicable wiring safety requirements for the country of installation when wiring the devices.
  • Page 140: Usb Ports

    Chapter 6 Terminal Connections USB Ports All terminals have one or two USB 2.0 host ports, and the 400 and 600 terminals have one USB 2.0 device port. Figure 14 - USB Ports 400 or 600 Terminal 700 to 1500 Terminal USB Host Ports USB Host Port USB Device Port (type B)
  • Page 141 Terminal Connections Chapter 6 The USB ports are identified by a USB icon. Each USB host port supports 0.5 A at 5V DC. Connected USB devices must not exceed this power load. Table 62 - USB Connector Pinouts USB Icon USB Ports Signal Description...
  • Page 142: Ethernet Connections

    Chapter 6 Terminal Connections Ethernet Connections The Ethernet port connects to a controller on an EtherNet/IP network by using standard Ethernet and network connections. The port also supports application transfers, and printing. The 2711P-RN20 Ethernet communication module is available for the 700 to 1500 terminals if another Ethernet port is required.
  • Page 143 Terminal Connections Chapter 6 The maximum cable length between the Ethernet port and a 10/100Base-T port on an Ethernet hub (without repeaters or fiber) is 100 m (328 ft). WARNING: Do not connect or disconnect any communication cable with power applied to this device or any device on the network.
  • Page 144: Serial Connections

    Figure 16 - RS-232 Serial Port Insert plastic tie wrap in the hole and use as strain relief for all attached cables. Table 66 - RS-232 Serial Port Connector Pinout PanelView Plus 6 RS-232 Port SLC or Logix MicroLogix/ ENI 8-pin DIN 9-pin DCE...
  • Page 145: Modem Connection

    Wire or radio modem communication is possible between the terminal and controller. Each modem must support full duplex communication. Refer to your modem user manual for details on settings and configuration. Figure 17 - Modem Connection PanelView Plus 6 Terminal Optical Isolator Controller DF1 Port...
  • Page 146 Cat. No. 2711-NC14, 10 m (32.7 ft) 25-pin to 9-pin Adapter Cat. No. 2706-NC13, 3 m (10 ft) (if required) Table 68 - Upload/Download Cable with Handshaking Computer Port (DTE) with PanelView Plus 6 Port (DCE) Handshaking 9-pin male 9-pin male 1 NC RXD (Data Receive)
  • Page 147: Dh-485/Dh+ Communication Module

    Terminal Connections Chapter 6 DH-485/DH+ Communication 700 to 1500 terminals with a catalog number 2711P-RN6 or 2711P-RN6K communication module support communication with these networks: Module • DH+ networks • DH-485 networks The communication module has a separate port for each communication protocol.
  • Page 148 Refer to the figures to attach the RS-485 connector to a Belden 3106A or 9842 cable. Refer to Controller Connections on page 153 if you are using standard ® Allen-Bradley cables. A daisy-chained network is recommended. We do not recommend a hybrid IMPORTANT star/daisy chain networks as shown.
  • Page 149 Terminal Connections Chapter 6 DH+ Network Connections Use a Belden 9463 twin-axial or equivalent cable, catalog number 1770-CD, to connect a terminal to a DH+ link. You can connect a DH+ link in two ways: • Trunk line/drop line - from the drop line to the connector screw terminals on the DH+ connectors of the processor.
  • Page 150: Controlnet Communication Module

    ControlNet network from every node (including adapters). Compatible ControlNet Controllers A PanelView Plus 6 terminal with a ControlNet module communicates with a PLC-5C or ControlLogix controller by using Unscheduled messaging: • PLC-5C (PCCC commands) •...
  • Page 151 Chapter 6 Software and Firmware Requirements The software and firmware must be installed on the development computer and the PanelView Plus 6 terminal to configure and communicate with an Allen-Bradley controller on a ControlNet network. Table 72 - ControlNet Unscheduled Communication...
  • Page 152 Chapter 6 Terminal Connections ControlNet Module Connectors Figure 24 - Cat. No. 2711P-RN15S or 2711P-RN15SK Communication Module Status Indicator A NAP Signal Status Indicator B Signal Common No Connection Pin 1 TX_H Network Access Port (NAP) TX_L RJ-45 connector for temporarily RX_L connecting programming terminals to RX_H...
  • Page 153: Controller Connections

    Terminal Connections Chapter 6 Controller Connections The tables provide a summary of PanelView Plus 6 connections to controllers and interface modules for runtime communication. Table 74 - PanelView Plus 6 Terminals to SLC Controllers SLC 500, 5/01, 5/02 SLC 5/03, 5/04, 5/05...
  • Page 154 AIC with single AIC+ with Require 2711P-RN6, 2711P-RN6K Belden 9842 cable Belden 9842 cable (1) Use serial port on the PanelView Plus 6 terminal with an AIC+ module for a DH-485 network solution. Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 155: Terminal Firmware

    Chapter Firmware Upgrades Topic Page Terminal Firmware Download Firmware Files Firmware Upgrade Wizard Upgrade Terminal Firmware from a Storage Device Upgrade Terminal Firmware over the Network Terminal Firmware Firmware components are packaged as execute-in-place (XIP) regions in a single System Code (SC) .img file. When the SC .img file is copied to the Virtual File System (VFS) on the terminal, the terminal's XIP regions are updated and the terminal restarts automatically.
  • Page 156: Download Firmware Files

    2. Select Computers & Operator Interface, then PanelView Plus. 3. Follow the instructions on the website to locate the firmware installation package for the appropriate PanelView Plus 6 terminals. 4. Download the upgrade file (.exe) to a temporary folder on the same drive as FactoryTalk View Machine Edition (ME) software.
  • Page 157: Upgrade Terminal Firmware From A Storage Device

    You can also specify a folder on the hard drive. c. From the Existing terminal type pull-down menu, select a version v6.00-v7.00 PanelView Plus 6 terminal. The example shows the firmware upgrade is for a 700 - 1500 PanelView Plus 6 terminal.
  • Page 158 KEPServer drivers you want included with the firmware, then click Next. Kepware drivers are already installed on the PanelView Plus 6 terminals. The final dialog box summarizes your choices for creating the firmware upgrade card. 6. Click Finish to copy the firmware files to the firmware upgrade card.
  • Page 159 Firmware Upgrades Chapter 7 Upgrade Terminal Firmware by Using Firmware Upgrade Card Follows these steps to transfer firmware files from the USB flash drive or SD card to the terminal. This is the firmware upgrade card created in the previous section. •...
  • Page 160: Upgrade Terminal Firmware Over The Network

    2. Click Upgrade firmware on terminal and click Next. 3. Click Yes to continue. It is not necessary to back up files on PanelView Plus 6 terminals. 4. Click Network Connection (using RSLinx Enterprise) and click Next. This is the only valid selection for PanelView Plus 6 terminals.
  • Page 161 FUP is being retrieved. 7. From this dialog box, optionally select the KEPServer drivers you want included in the firmware, then click Next. Kepware drivers are already installed on the PanelView Plus 6 terminals. Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 162 Chapter 7 Firmware Upgrades The final dialog box summarizes your choices for upgrading the terminal firmware. 8. Click Finish to update the firmware in the terminal. 9. Click Yes to continue with the update. A progress bar updates as firmware files are copied to the terminal.
  • Page 163: Status Indicators

    Chapter Troubleshooting Topic Page Status Indicators Terminal Does Not Start Properly Start-up Messages and Codes Check Terminal Components Ethernet Connection Program Launcher ActiveX Control Application Does Not Run Configuration Mode Access File System Errors Advanced Diagnostics Access Maintenance Operations Restore Factory Defaults Status Indicators The terminals have two status indicators to isolate operating anomalies: •...
  • Page 164: Terminal Does Not Start Properly

    Chapter 8 Troubleshooting Terminal Does Not Start This section provides general troubleshooting information to assist you when trying to isolate anomalies. Properly Check for Adequate Power A terminal that does not receive adequate power could result in unpredictable behavior. Refer to Chapter 2 for power requirements.
  • Page 165 Troubleshooting Chapter 8 Check the Start-up Messages and Codes Refer to Start-up Messages and Codes on page 166 for a list of message states and error codes that can appear on the splash screen during startup. Check Voltages and Temperatures Check the battery voltage, processor temperature, and display temperature.
  • Page 166: Start-Up Messages And Codes

    Chapter 8 Troubleshooting Start-up Messages and Codes The splash screen reports actions and status conditions that occur during startup. This includes firmware and hardware revision information. Figure 26 - Start-up Splash Screen Status or State Message Error Code © 2013 Rockwell Automation, Inc. Logic Module Progress Bar All Rights Reserved.
  • Page 167 Troubleshooting Chapter 8 Table 80 - Start-up Messages and Codes State Message Description State Message Code Recommended Action Firmware Installation and Loading Load firmware image into RAM Update Messages during firmware installation and loading are for information purposes only. Write firmware image to storage Update Load factory-default firmware image into RAM Restore...
  • Page 168: Check Terminal Components

    Chapter 8 Troubleshooting Check Terminal Components This section provides tips on how to isolate anomalies with the display, touch screen, keypad, attached keyboard, or mouse. If you are unable to resolve the anomaly, replace the touch screen display module (700-1500) or the terminal (400-600).
  • Page 169: Ethernet Connection

    Troubleshooting Chapter 8 Table 84 - Resolve Anomalies with Keyboard Symptom Recommended Action The keyboard is not operating correctly. Check the USB cable and connector. Detach and reattach the keyboard. Verify a good connection. Cycle power to the terminal. The keyboard is not accepting key input. Check key input by using the keypad: •...
  • Page 170: Program Launcher Activex Control

    Chapter 8 Troubleshooting Program Launcher ActiveX If desktop access is restricted and you use the Program Launcher - ActiveX control to launch a file viewer, text editor, or PDF reader, the system locks up Control when you try to open a file. To avoid this issue, associate a file with the application you are launching.
  • Page 171: File System Errors

    Troubleshooting Chapter 8 File System Errors File system errors are rare as the internal file system is transaction safe. Always stop applications before removing power so that data is cleanly flushed out to the file system and the file system is brought to an orderly stop. Do not remove the external USB or SD storage devices while writing to the device is in progress.
  • Page 172: Access Maintenance Operations

    Chapter 8 Troubleshooting Access Maintenance The terminal typically launches the Windows desktop or a FactoryTalk View ME application on startup. You can also start the system in Maintenance mode for Operations diagnostic and repair purposes. Table 86 - Maintenance Start-up Operations Operation Description None...
  • Page 173 Troubleshooting Chapter 8 Access Maintenance Operations Follow these steps to access Maintenance actions at startup. Terminals require an attached USB keyboard to navigate in Maintenance mode. 1. Insert a thin, nonconductive probe into the hole marked Default on the back of the logic module and press the switch. COMM FAULT DEFAULT...
  • Page 174: Restore Factory Defaults

    Chapter 8 Troubleshooting 2. Press the up and down arrow keys on the keypad or attached keyboard to move up and down the list of maintenance options: • Continue booting with selection option. • Special Boot Action • Display Resolution (not on 400 and 600 terminals) 3.
  • Page 175 Troubleshooting Chapter 8 After releasing the Reset switch, release the Default switch to enter the maintenance menu. Initial Maintenance Window default button pressed, please select maintenance options Maintenance Menu -- ver 0x.xx Continue with this system boot Continue booting with selected options This option will continue booting Special BOOT Action - None with the options selected on the...
  • Page 176 Chapter 8 Troubleshooting Notes: Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 177: True Type Fonts

    Appendix Fonts Resident on Terminal True Type Fonts The table lists true type fonts that are pre-installed on the terminals. The default system font is Tahoma. The Arial Unicode MS font contains almost 50,000 characters and provides default language support for many non-Latin languages and scripts including Arabic, Hebrew, Vietnamese, Thai, Hindi (Devanagari), and other Indic languages.
  • Page 178 Appendix A Fonts Resident on Terminal Table 87 - True Type Fonts True Type Fonts File Name Microsoft Logo mslogo.ttf Symbol symbol.ttf Tahoma Tahoma (Subset 1_07) tahoma_1_07.ttf Tahoma Bold tahomabd.ttf Times New Roman Times New Roman (Subset 1_30) times_1_30.ttf Times New Roman Bold timesbd.ttf Times New Roman Bold Italic timesbi.ttf...
  • Page 179: Important Considerations

    Appendix Outdoor Installations for High-bright Displays Important Considerations When using a high-bright display module outdoors, catalog number 2711P-RDT12H, there are important considerations in maximizing the field-life of the front bezel and display: • Using an antiglare overlay and visor • Selecting the proper enclosure •...
  • Page 180: Selecting An Enclosure

    Appendix B Outdoor Installations for High-bright Displays Selecting an Enclosure The paint, color, size, and power dissipated by the internal components of an enclosure affect the temperature rise inside the cabinet. Hoffman, a Rockwell Automation Encompass Partner, has information to help you select an enclosure, and heating/cooling accessories to meet the temperature requirements of the installed equipment.
  • Page 181 Index communication controller address 60 AC power ControlNet 150 AC power supply module 132 DH+/DH485 module 147 connection 42 DH485 148 functional earth ground 41 DHPlus 149 protective earth 41 Ethernet 60 accessories KEPServer 58 adapter plates 26 RSLinx Enterprise 58 antiglare overlays 24 serial 144 backlights 24...
  • Page 182 Index default switch 173 FactoryTalk View Machine Edition Station 13 deleting files FactoryTalk View ME 58 applications 64 alarm display enable or disable 78 font files 64 battery voltage 77 log files 64 check file integrity 74 desktop access configuration mode 45 cursor 68 disable 55 desktop access 54...
  • Page 183 Index input devices mouse 69 control panel 95 troubleshooting 168 FactoryTalk View ME 69 mouse 69 input panel 47 installation network servers 87 backlight 126 enabling or disabling 103 battery 130 file 112 bezel 124 ftp 109 environment and enclosure 27 vnc 104 hazardous location 28 web 108...
  • Page 184 Index right-click functionality on touch screen 86 system information RSLinx communication settings 58 control panel 99 FactoryTalk View ME 78 run loaded application 50 runtime cables 153 temperature display 94 safe mode 100 logic module 94 screen saver processor 76 control panel 97 terminal features FactoryTalk View ME 68...
  • Page 185 Index VNC server 87 client viewers 86 configuration 104 control and view connection example 106 control operations 104 security 104 view-only connection example 105 view-only operations 104 voltage battery 94 watchdog errors 101 web browser 12 web server 87 configuration 108 Windows CE operating system 13 with extended features 12 without extended features 12...
  • Page 186 Index Notes: Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017...
  • Page 188 Rockwell Automation maintains current product environmental information on its website at http://www.rockwellautomation.com/rockwellautomation/about-us/sustainability-ethics/product-environmental-compliance.page. Allen-Bradley, CompactLogix, ControlLogix, FactoryTalk, MicroLogix, PLC-5, PanelView, RSLinx, RSView, Rockwell Automation, Rockwell Software, and SLC are trademarks of Rockwell Automation, Inc. Trademarks not belonging to Rockwell Automation are property of their respective companies.

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