Appendix A Troubleshooting - Samsung InfoRanger SCM-140U User Manual

A
Appendix
Appendix A explains the most common and frequent problems that may occur
while you are using the InfoRanger and suggests how to solve these problems. If
you can not solve the problem with the method described in this Appendix, please
refer to the Technical Support page at the end of this manual or contact the
retailer where the InfoRanger was purchased.
Cannot connect to the Internet service.
Problem
- Check to see if the cables are connected correctly.
Solution
- If PC LED is off, check the Ethernet interface card installed on
PC and the USB port of PC.
☞ Please refer to the manual of Ethernet interface card.
- Check to see if PC runs normally.
- Check to see if TCP/IP protocol is installed on PC.
- Check to see if the specification of RJ-45 Ethernet cable or USB
cable, which is used for connecting the Ethernet interface card
installed on PC or USB port of PC, is suitable.
☞ Please refer to Appendix D.
- Make sure the cable TV service provider uses two-way cable
communication.
The LED is not turned on even though the power
Problem
adapter is connected.
- Check to see if the wall outlet where the power adapter is
Solution
connected.
- Make sure that the power adapter is the one supplied with the
InfoRanger.
- Pull out the power adapter from the DC input terminal and
connect it again in about 10 seconds later.
Troubleshooting
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