Unify OpenStage 60 T User Manual
Openstage key module hipath 3000; openscape business
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Also See for OpenStage 60 T:
- User manual (147 pages) ,
- Administration manual (38 pages) ,
- Quick reference card (2 pages)
Related Manuals for Unify OpenStage 60 T
Summary of Contents for Unify OpenStage 60 T
- Page 1 OpenStage 60 T/80 T OpenStage Key Module HiPath 3000, OpenScape Business User Guide A31003-S2000-U117-13-7619...
- Page 2 ISO9001 and ISO14001 standards and are certified by an external certification company. Copyright © Unify Software and Solutions GmbH & Co. KG 03/2016 Munich/Germany All rights reserved. Reference No.: A31003-S2000-U117-13-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as ...
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Page 3: Important Information
Unify Expert WIKI at http://wiki.unify.com under the section “Declarations of Conformity”. -
Page 4: Location Of The Telephone
Product support on the internet Information and support for our products can be found on the Internet at: http://www.unify.com. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:... -
Page 5: Table Of Contents
The user interface of your OpenStage 60 T/80 T ....... . - Page 6 Contents Mailbox ..............35 Messages.
- Page 7 Contents During a call ..............55 Using call waiting (second call) .
- Page 8 Contents Displaying and assigning call charges ....86 Displaying call charges (not for U.S.) ..........86 Displaying call charges for another telephone (not for U.S.).
- Page 9 Contents Direct station selection key ........... . 109 Using DSS keys to answer calls .
- Page 10 Contents Data backup to USB memory stick ....140 Backing up user data ............141 Restoring user data.
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Page 11: General Information
General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: •... -
Page 12: Intended Use
General information Intended use The OpenStage phone was designed as a device for voice transmission and should be used on a desk. Any other use is regarded as unauthorized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. -
Page 13: Getting To Know Your Openstage Phone
The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. The only difference between the OpenStage 80 T and OpenStage 60 T is in their casing. The user interface of your OpenStage 60 T/80 T The diagram shows an OpenStage 60 T, the description applies to both product variants. -
Page 14: Ports On The Underside Of The Phone
Getting to know your OpenStage phone Ports on the underside of the phone (For example, 1st party CTI or OpenStage Manager) USB memory stick HiPath Headset Power supply unit Handset Port for key modules OpenStage operating features OpenStage 80 T 60 T... -
Page 15: Openstage Manager
Like keys on the phone, these keys can be programmed and used according to your needs page 20. The diagram shows an OpenStage Key Module for OpenStage 80 T. You can attach up to two OpenStage Key Modules to your OpenStage 60 T/80 T. -
Page 16: Keys And Controls
Getting to know your OpenStage phone Keys and controls Function keys Function when key is pressed End (disconnect) call page 41. Call forwarding page 64. Key currently has no function. If the LED key flashes on the phone, your phone was configured as a forwarding destination. Audio controls Audio keys Function when key is pressed... -
Page 17: Mode Keys
Getting to know your OpenStage phone Mode keys These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is dis- played. -
Page 18: Touchguide
Getting to know your OpenStage phone TouchGuide Before using the telephone, remove the protective covering from the TouchGuide ring sur- face. With this control, you can manage most of your phone’s functions, as well as its displays. Operation Functions when key is pressed In idle mode: •... - Page 19 Getting to know your OpenStage phone Browsing in the call list and phonebook tabs If you are in the phonebook, you normally navigate between the "Personal" and "Corporate" tabs using the u key or if you are in the call lists you navigate between the "Missed", "Received", "Di- alled"...
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Page 20: Programmable Sensor Keys
Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 60 T/80 T has eight illuminated sensor keys to which you can assign functions or numbers. Increase the number of programmable sensor keys by connecting a key module page 15. - Page 21 Getting to know your OpenStage phone Text input Example: Changing the key label page 76. Enter the required characters via the keypad. Select the functions using the keys Confirm your entry with Characters entered L1 label: Ma Save entry Save Delete character #=Delete Character...
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Page 22: Keypad
Getting to know your OpenStage phone Keypad Text input In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. -
Page 23: Graphic Display
Getting to know your OpenStage phone Graphic display Your OpenStage 60 T/80 T is equipped with a tilt-and-swivel color display page 14. Appearance You can customize your display to suit your personal requirements: • Angle the display as required page 12. -
Page 24: Display Keyboard
Getting to know your OpenStage phone Display keyboard Simple text and characters can also be entered at any time using the keypad page 22. Depending on the context, the display keyboard is displayed with different elements. Element in focus Letters, digits, punctuation or special characters Function bar Use the TouchGuide to operate the display keyboard... - Page 25 Getting to know your OpenStage phone Character overview (depends on the current language setting) ä ö ß ü ’ Space Additional special characters are available on the display keyboard Switch between upper and lower-case text and number entry...
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Page 26: Context-Dependent Displays
Getting to know your OpenStage phone Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays differ- ent content, to which you can respond intuitively. Idle mode If there are no calls taking place or settings being made, your OpenStage is in idle mode. In addition to the status bar and the programmable sensor key list, the graphic display offers a wide range of context-dependent displays. -
Page 27: Telephony Dialogs
Getting to know your OpenStage phone Telephony dialogs The dialogs in the lower area of the display prompt you to input data or provide you with informa- tion about the call states. Example: You dialed the phone number of a contact saved in the phonebook. Coco, Chanel Information on the connection status and caller 220870... -
Page 28: Context Menus
Getting to know your OpenStage phone Context menus If the arrow icon appears next to a selected entry, additional menu levels or selection options are available in the form of a context menu. Navigate through these options using the TouchGuide page 18. -
Page 29: Application Tab
Applications available on your OpenStage phone Application tab In many cases you can select further content within an application using tabs. Missed Received Arrow icon: Additional tabs Icon Active tab Additional tab Example: Press the mode key to open the call lists page 17. -
Page 30: Telephony Interface
Applications available on your OpenStage phone Telephony interface Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the "Over- view"... -
Page 31: Phonebooks
Applications available on your OpenStage phone Phonebooks In addition to the personal phonebook, this application contains entries from other directory ser- vices such as an LDAP corporate directory and the company’s internal phonebook. To access the menu: Press repeatedly until the required tab is displayed. Example: Personal Corporate... -
Page 32: Ldap Directory
Applications available on your OpenStage phone Contact details The type of data displayed for a call in the telephony interface page 30 is dependent on the in- formation you have stored for the contact in your personal phonebook. A contact consists of the entry in the "First name" or "Last name" fields and at least one phone number page 77. -
Page 33: Call Lists
Applications available on your OpenStage phone Call lists All calls and numbers dialed on your phone are logged in chronological order in call lists. Callers with suppressed numbers cannot be saved in the call lists. The following call lists are displayed individually on separate tabs: •... -
Page 34: Entry Details
Applications available on your OpenStage phone Example: "Dialled" tab Additional tabs Missed Dialled Options Selected entry with context menu Date of call Coco, Chanel 12.07. Number of call attempts 220870 (3) The following functions are available via the context menu of a selected entry: •... -
Page 35: Mailbox
Applications available on your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as HiPath Xpressions are displayed in this ap- plication in addition to messages received. Messages You can send short text messages to individual internal stations or groups. -
Page 36: Menu
Applications available on your OpenStage phone Menu This menu includes a configuration area for users and administrators, as well as an area for any available applications (contact service personnel). To access the menu: Press the key. XML applications Settings Applica- Service Menu User menu, open User... -
Page 37: Settings - Administration
Applications available on your OpenStage phone Configuration Call forwarding page 64 Set up call forwarding for your telephone. Context menu page 133 Define whether context menus should close automatically, and define the display duration. Bluetooth page 128 Prepare your phone for Bluetooth operation. -
Page 38: Basic Functions
Basic functions Basic functions Please read the introductory chapters "Getting to know your OpenStage phone" page 13 and "Applications available on your OpenStage phone" page 29 carefully before performing any of the steps described here on your phone. Answering a call Your OpenStage phone rings with the tone signal set when an incoming call is received. -
Page 39: Accepting A Call Via The Headset
Basic functions Ending a call Press the key shown. The LED goes out. Press the key shown. Accepting a call via the headset Prerequisite: A headset is connected. Make sure your headset port is set up properly page 125. The phone rings. -
Page 40: Open Listening
Basic functions Open listening People present in the room can silently monitor your call. You are recommended not to activate the speakerphone feature when us- ing a Bluetooth headset page 139 because depending on headset and environment, this can lead to reduced speech quality. People present in the room can silently monitor your call. -
Page 41: Dialing With The Headset Connected
Basic functions Dialing with the headset connected Prerequisite: The headset is connected. internal: Enter the station number. External calls: Enter the external code and the station number. The headset key lights up. The connection is established as soon as your input is complete. Make sure your headset port is set up properly page 125. -
Page 42: Turning The Microphone On And Off
Basic functions Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the hands- free microphone. You can also switch on the handsfree microphone to answer an announcement via the page 46 telephone speaker. -
Page 43: Transferring A Call
Basic functions Transferring a call If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague. if nec. Open the context menu page 28. Confirm. Consultation Enter the number of the party to which you want to transfer the call. Announce the call, if necessary. -
Page 44: Viewing And Deleting A Stored Callback
Basic functions Viewing and deleting a stored callback Open the idle menu page 26. Select and confirm the option shown . View callbacks Select and confirm to display additional entries. Next callback Deleting a displayed entry Confirm. Delete Ending retrieval Select and confirm the option shown. -
Page 45: Enhanced Phone Functions
Enhanced phone functions Enhanced phone functions Answering calls Accepting a call via the headset Prerequisite: You have connected a headset or are using a Bluetooth headset page 139. Make sure your headset port is set up properly page 125. ... -
Page 46: Using The Speakerphone
Enhanced phone functions Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speakerphone mode. Lift the handset and answer the call. -
Page 47: Accepting A Call From An Answering Machine
Enhanced phone functions Opening the door from your telephone during a call from the en- trance telephone Confirm. Open door Opening the door from your telephone without calling the entrance telephone Open the Program/Service menu page 36. Select and confirm the option shown. Open door Dial the entrance telephone number. -
Page 48: Making Calls
Enhanced phone functions Making calls Redialing from a call list For information about the call lists as well as sample entries, refer to page 33. Press the key until the call list you want is active. Select and confirm the entry you want. Niels, Bohr 18.10. -
Page 49: Using A System Phonebook
Enhanced phone functions Calling a contact from a group Press the key shown until the "Personal" tab is active. Select and confirm the option shown. Options Open the context menu. Select and confirm the option shown. Groups Select the required group. Open the context menu. -
Page 50: Using The Ldap Directory
Enhanced phone functions Using the LDAP directory For information about the LDAP directory, refer to page 32. Prerequisite: You searched for and selected a contact in an LDAP database page 82). Confirm; the phone number is dialed immediately. Isaac, Newton Open the context menu. - Page 51 Enhanced phone functions Configure a speed-dial key You can program the keys with ten frequently used phone num- bers. Open the Program/Service menu page 36. Confirm. Destinations Select and confirm the option shown Change Speed Dial Press the key shown. Press the required speed-dial key.
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Page 52: Talking To Your Colleague With A Speaker Call
Enhanced phone functions Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connect- ed (ask your service personnel), or to an internal user with a system telephone without any action on their part. Open the Program/Service menu page 36. -
Page 53: Automatic Connection Setup/Hotline
Enhanced phone functions Automatic connection setup/hotline If this function is configured (contact your service personnel), the system auto- matically sets up a connection to a preset internal or external destination. Lift the handset. Depending on the setting, the connection is either set up immediately or only after a preset period of time (hotline after a timeout). -
Page 54: Assigning A Station Number (Not For U.s.)
Enhanced phone functions Assigning a station number (not for U.S.) If this function has been configured (contact your service personnel), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called par- ty’s display. -
Page 55: During A Call
Enhanced phone functions During a call Using call waiting (second call) You can be reached by a caller even if you are already conducting a call. The call waiting tone signals a second call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on.... -
Page 56: Preventing And Allowing A Second Call (Call Waiting)
Enhanced phone functions Preventing and allowing a second call (call waiting) If this function has been configured (ask your service personnel), you can pre- vent or allow a second call page 55 from being signaled by automatic camp- on during an ongoing call. Open the Program/Service menu page 36. -
Page 57: Parking A Call
Enhanced phone functions Parking a call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Prerequisite: You are conducting a call. -
Page 58: Placing An External Call On Hold
Enhanced phone functions Placing an external call on hold If you have programmed a hold key on your phone page 71, you can put ex- ternal calls on hold. Then all other stations can accept the call on the assigned trunk. Press the "Hold"... -
Page 59: Conducting A Conference
Enhanced phone functions Conducting a conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. You can only add parties to or remove them from a conference if you initi- ated the conference. -
Page 60: Activating Tone Dialing/Dtmf Suffix-Dialing
Enhanced phone functions Leaving a conference Open the context menu page 28. Select and confirm the option shown. Leave conference Replace the handset, if this feature is configured (contact your service person- nel). Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. -
Page 61: Transferring A Call After A Speaker Call Announcement In A Group
Enhanced phone functions Transferring a call after a speaker call announcement in a group If this function has been configured (contact your service personnel), you can use a speaker call (announcement, page 113) to announce a call in progress to a group of users page 52.... -
Page 62: If You Cannot Reach A Destination
Enhanced phone functions If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy Camp-on tone is followed by the ring tone. -
Page 63: Using Night Answer
Enhanced phone functions Using night answer When night answer mode is active, for example during a lunch break or after of- fice hours, all external calls are immediately forwarded to a specific internal tele- phone (night station). The night station can be defined by service personnel ( standard night answer service) or by you ( temporary night answer service). -
Page 64: Call Forwarding
Call forwarding Call forwarding You can immediately forward internal or external calls to different internal or ex- ternal telephones (destinations). (An external destination requires special con- figuration in the system.) Select your preferred method: • ”Call forwarding key” Seite 65 ... -
Page 65: Overview Of Call Forwarding Types
Call forwarding Overview of call forwarding types Different input masks are displayed depending on how you program call for- warding (call forwarding key page 65 or Program/Service menu page 68). The entries in the relevant menus correspond as explained in the following table: Call forwarding key Program/Service menu Variable: All calls... -
Page 66: Editing Forwarding Destinations
Call forwarding Editing forwarding destinations Entering a station number directly Prerequisite: The cursor is in a station number input field. 2208| Enter the station number. Select and confirm the option shown to insert the station number just copied page 66. ... - Page 67 Call forwarding Saving a station number as a favorite for call forwarding You can save up to five station numbers as favorites. These station numbers then appear in the context menu when you are programming a call forwarding destination. If you use a station number for a contact that is already stored in the personal phonebook, the submenu for the call forwarding type selected shows the rele- vant name with the appropriate icon rather than the station number.
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Page 68: Forwarding Express Activation For "All Calls
Call forwarding Forwarding express activation for "all calls" Press the key quickly. The LED lights up. Enter the forwarding destination page 66. Confirm. Set forwarding The last forwarding destination saved for "all calls" is the first entry in the pop- up menu: Select and confirm the option shown. -
Page 69: Using System Forwarding Instructions
Call forwarding Using system forwarding instructions Call forwarding no reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by ser- vice personnel) or that are received while another call is ongoing can be auto- matically forwarded to a specified telephone. Open the Program/Service menu page 36. -
Page 70: Call Forwarding In The Carrier Network And Forwarding Multiple Subscriber Numbers (Msn) (Not For U.s.)
Call forwarding Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.) If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network.... -
Page 71: Programming Sensor Keys
Programming sensor keys Programming sensor keys You can program frequently used functions, phone numbers or procedures on your OpenStage 60/80 T’s sensor keys. Configuring function keys See also page 20. Example: Programming the Shift key Press and hold the required sensor key. Confirm the option shown. -
Page 72: Overview Of Functions
Programming sensor keys Overview of functions The functions are split into the following menus: • Destinations • Feature Settings • PIN and Authorization • Calls • More features The available functions depend on your configuration. If a function is miss- ing, contact your service personnel. - Page 73 Programming sensor keys Flashing quickly - callers waiting (certain number is exceeded). Flashing quickly - callers waiting (certain number is reached). Data I/O Service: No connection to an application. Active connection to an application. Flashing slowly, connection to an application is temporarily interrupted. The following functions saved on keys do not support LED:...
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Page 74: Programming A Procedure Key
Programming sensor keys Programming a procedure key Numbers and functions which require further input, i.e. which contain several op- erating steps, can be saved on a key on your telephone. Press and hold the required sensor key. Select and confirm the option shown. Assign functionality Open the Program/Service menu page 36. -
Page 75: Configuring Repdial Keys
Programming sensor keys Configuring repdial keys You can also program internal and external station numbers on the second level. The LED function is not available for internal station numbers on the second lev- el. To program the second level, you must program a "Shift" key page 71. -
Page 76: Changing The Label
Programming sensor keys Changing the label The label set when a repdial key was programmed can also be subsequently changed. Changing the label Open the Program/Service menu page 36. Select and confirm the option shown. Prog. feature key Press the required sensor key. The seizure is displayed on the screen. -
Page 77: Phonebooks And Call Lists
Phonebooks and call lists Phonebooks and call lists Personal phonebook For a detailed description of this function, see page 31. Creating a new contact Press the key until the "Personal" tab is active. Confirm. Options Confirm. New contact The form for entering contact data opens. Confirm. -
Page 78: Changing Contact Data
Phonebooks and call lists Saving a picture for a contact Prerequisite: Your service personnel have loaded pictures to the OpenStage. Press the key until the "Personal" tab is active. Select a contact. Niels, Bohr Open the context menu. Select and confirm the option shown. Details Select the "Picture"... -
Page 79: Managing The Phonebook
Phonebooks and call lists Managing the phonebook Defining the contact display format Press the key until the "Personal" tab is active. Confirm. Options Select and confirm the option shown in the context menu. Display Select and confirm the display format. Example Option Miller, Peter... -
Page 80: Managing Groups
Phonebooks and call lists Managing groups Creating a group Press the key until the "Personal" tab is active. Confirm. Options Select and confirm the option shown in the context menu. Groups Confirm. Options Confirm the option shown in the context menu. New group Select the "Group name"... - Page 81 Phonebooks and call lists Deleting a contact from a group Press the key until the "Personal" tab is active. Select a contact. Niels, Bohr Open the context menu. Select and confirm the option shown. Details Select the "Groups" entry. Confirm. Select and confirm the option shown in the context menu.
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Page 82: Ldap Database
Phonebooks and call lists LDAP database Information about the LDAP directory can also be found on page 32. Finding an LDAP entry If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there. Prerequisite: The LDAP search feature has been configured in the system. - Page 83 Phonebooks and call lists The result is displayed If only one name is found, it is displayed. Confirm the option shown. Call If several names are found (max. 50), the first name is displayed. Press select and confirm the option shown Scroll forward select and confirm the option shown...
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Page 84: Call Lists
Phonebooks and call lists Call lists For a detailed description of this function, see page 33. View details Press the key until the call list you want is active. Select the entry you want. Niels, Bohr 18.10. Open the context menu page 28. -
Page 85: Copying Entries From The Call Logs Into The Personal Phonebook
Phonebooks and call lists Copying entries from the call logs into the personal phonebook Press the key until the call list you want is active. Select the entry you want. Niels, Bohr18.10. 07:06am Select and confirm the option shown in the context menu. Copy as contact You have the following options for "Create contact": •... -
Page 86: Displaying And Assigning Call Charges
Displaying and assigning call charges Displaying and assigning call charges Displaying call charges (not for U.S.) For the current call Call charges are shown by default on the display when a call ends. If you want to display call charges as they occur during a chargeable call, your service personnel must request this option from the network operator.... -
Page 87: Displaying Call Charges For Another Telephone (Not For U.s.)
Displaying and assigning call charges Displaying call charges for another telephone (not for U.S.) If configured (contact your service personnel), you can also display and print chargeable calls for another phone (for instance. for a pay phone). Prerequisite: You have programmed the function "Show call charges" on a key page 71. -
Page 88: Privacy/Security
Privacy/security Privacy/security User password The user password protects access to the user menu page 36. The preset password "000000" is a blank password, that is, the "User" menu is freely accessible. Press the key shown until the "Settings" tab is active. Confirm. -
Page 89: Turning Ringer Cutoff On And Off
Privacy/security Turning ringer cutoff on and off If you do not wish to take calls, you can activate the ringer cutoff function. Calls are only identified by one ring signal, an indication on the display, and a key which has been programmed to flash (such as a trunk key). Activating Open the idle menu page 26. -
Page 90: Do Not Disturb
Privacy/security Do not disturb If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, external callers are connected to another phone, which you can specify (contact your service personnel). In multi-line telephones, "Do not disturb" can only be used for the primary line page 105. -
Page 91: Monitoring A Room
Privacy/security Monitoring a room You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room. Activating the telephone to be monitored Open the Program/Service menu page 36. -
Page 92: Locking The Telephone To Prevent Unauthorized Use
Privacy/security Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from using your phone during your ab- sence. Locking the phone Open the idle menu page 26. Select and confirm the option shown. Lock phone Press the key shown. Enter code (telephone lock) page 93. -
Page 93: Locking Another Telephone To Prevent Unauthorized Use
Privacy/security Locking another telephone to prevent unauthorized use If configured (contact your service personnel), you can lock and unlock other telephones to prevent unauthorized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone. -
Page 94: More Functions/Services
More functions/services More functions/services Appointments function You can program your telephone to send you a timed reminder call. You must save the relevant time of the call for this. You can enter a single ap- pointment that will take place in the next twenty-four hours or you can enter a daily recurring appointment. -
Page 95: Using Timed Reminders
More functions/services Using timed reminders Prerequisite: You have saved a reminder page 94. The saved time arrives. The phone is ringing. The appointment time is displayed. Reminder at 1200 Press key twice. Lift the handset and replace it again. If you do not answer the timed reminder, it is repeated five times and then deleted. -
Page 96: Viewing And Editing Incoming Messages
More functions/services Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message. Open the idle menu page 26. Select and confirm the option shown. View sent message Confirm. Message sent The text message is displayed. Select and confirm the option shown. -
Page 97: Leaving An Advisory Message
More functions/services Leaving an advisory message You can leave messages/advisory messages on your phone’s display for inter- nal callers that wish to contact you in your absence. When you receive a call, the message appears on the caller’s display. Open the idle menu page 26. -
Page 98: Displaying The Number Of Waiting Calls/Overload Display
More functions/services Displaying the number of waiting calls/ overload display You can show the number of external waiting calls on the display by pressing the "View number of calls" key page 71. Press the " Calls in Q" key. If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload), the LED on the key lights up. -
Page 99: Change Number (Exchanged Phone/Move/Relocate)
More functions/services Change number (exchanged phone/move/ relocate) When configured (consult your service personnel),you can move your number to any other phone. Your phone to date is then assigned the old number of your new phone; the num- ber including phone settings (e. g. programmed keys) are exchanged. Prerequisite: Your old and new telephone are the first telephones at each con- nection. -
Page 100: Resetting Services And Functions (System-Wide Cancellation For A Telephone)
More functions/services Resetting services and functions (system-wide cancellation for a telephone) A general reset procedure is available for initiated functions. The following func- tions are deleted, if enabled: • Forwarding on • Advisory msg. on • Ringing group on • Hunt group off •... -
Page 101: Using System Functions From Outside Disa (Direct Inward System Access)
More functions/services Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel), you can use an external phone like an internal station to set up an outgoing external connection via the system. You can also activate or deactivate the following system functions: •... -
Page 102: Using Functions In Isdn Via Code Dialing (Keypad Dialing)
Contact your network provider to find out which ISDN functions can be code-operated in your country. Unify GmbH & Co. KG shall not be liable for damages/costs which may be incurred by fraudulent activities or remote operation (such as toll fraud). -
Page 103: Communicating With Pc Applications Over A Csta Interface
More functions/services Communicating with PC applications over a CSTA interface If configured (contact your service personnel), you can use your phone to com- municate with PC applications (CSTA = Computer Supported Telecommunica- tions Applications). You send information to the application and receive informa- tion from the application, for example, via your phone display. -
Page 104: Paging Persons (Not For U.s.)
More functions/services Paging persons (not for U.S.) If radio paging equipment (PSE) is connected to your system (contact your ser- vice personnel), you can locate people via their pocket receivers. Pocket receivers signal a call request to the person you want to page. This per- son can then answer the page at the nearest phone. -
Page 105: Making Calls In The Team/Executive/Secretary Configuration
Making calls in the team/executive/secretary configuration Making calls in the team/executive/ secretary configuration If configured (consult your service personnel), you belong to a team of subscrib- ers with multiple lines (multi-line page 12). Your phone features trunk keys (MULAP keys) page 106. -
Page 106: Trunk Keys
Making calls in the team/executive/secretary configuration Trunk keys The programmable sensor keys on multi-line phones function as trunk keys. Ev- ery sensor key programmed as a "Trunk key" (key label: Transfer Trk) corresponds to a trunk with the result that you can configure up to eight trunks in OpenStage 60/80 T. -
Page 107: Answering Calls With The Trunk Keys
Making calls in the team/executive/secretary configuration Answering calls with the trunk keys Prerequisite: You can see an incoming call on a trunk. Press the trunk key that is flashing quickly. if nec. (only if Prime Line page 105 is not active). ... -
Page 108: Mulap Conference Release
Making calls in the team/executive/secretary configuration MULAP conference release If configured (consult your service personnel), you can program a sensor key on your phone with the function "MULAP Privacy Release" page 71. The default label is "Priv Release". If you program this key, you do not have to use the menu to set up a conference. Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference. -
Page 109: Direct Station Selection Key
Making calls in the team/executive/secretary configuration Direct station selection key Your phone features a programmable sensor key configured for direct station se- lection for every team member. Meaning of LED displays on DSS keys Meaning of function key Team party not on a call. Quickly: I am being called, please accept. -
Page 110: Accepting A Call For Another Team Member
Making calls in the team/executive/secretary configuration Accepting a call for another team member Press the flashing DSS key or trunk key. Lift the handset. Speakerphone mode. Forwarding calls on trunks You can immediately forward internal or external calls to different internal or ex- ternal telephones (destinations). - Page 111 Making calls in the team/executive/secretary configuration Deactivating call forwarding Open the Program/Service menu page 36. Select and confirm the option shown. Forward Line: Off Press the required trunk key. Enter the required trunk number. If available. Press the "CFW MULAP" key. If you have activated call forwarding for a trunk, a special dial tone sounds when the line is seized.
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Page 112: Transferring Calls Directly To The Executive Phone
Making calls in the team/executive/secretary configuration Transferring calls directly to the executive phone Normally, all calls for the executive are audibly signaled only by the secretary phone. You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it. -
Page 113: Using Team Functions
Using team functions Using team functions If configured (consult your service personnel), your telephone is part of a team. The team consists of internal phones that are able to use certain functions. Activating/deactivating a group call If configured (consult your service personnel), you belong to one or more groups of stations, which can be reached via hunt group or group call station numbers.... - Page 114 Using team functions You belong to multiple groups or to one group with trunk keys (in- cluding executive/secretary configuration). Open the idle menu page 26. Select and confirm the option shown Leave group select and confirm the option shown. Join group Press the "Hunt group"....
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Page 115: Accepting A Call For Another Member Of Your Team
Using team functions Accepting a call for another member of your team You can use your own telephone to accept calls for other telephones in your team, even while engaged in an ongoing call. To do this, contact your service personnel to find out if a pickup group has been configured. -
Page 116: Uniform Call Distribution (Ucd)
Using team functions Uniform Call Distribution (UCD) If configured (consult your service personnel), you may belong to a group of sta- tions (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest. Logging on and off at the beginning and end of your shift Open the Program/Service menu page 36. - Page 117 Using team functions Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is excluded from call distribution for a set period or until you log back on. Open the Program/Service menu page 36.
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Page 118: Individual Phone Configuration
Individual phone configuration Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Screensaver Activate a screensaver for the telephone idle state. Activating the screensaver Prerequisite: Your service personnel have loaded pictures to the OpenStage. -
Page 119: Automatic Screensaver Activation
Individual phone configuration Automatic screensaver activation Set how long OpenStage should be idle before the screensaver automatically activates. Press the key shown until the "Settings" tab is active. Confirm the option shown. User Enter and confirm the user password. if nec. Select and confirm the option shown.... -
Page 120: Color Scheme
Individual phone configuration Color scheme Select your preferred appearance for the menu display here. For sample display themes, see page 23. Press the key shown until the "Settings" tab is active. Confirm. User if nec. Enter and confirm the user password. Select and confirm the option shown.... -
Page 121: Lamp Brightness For Touchslider
Individual phone configuration Lamp brightness for TouchSlider Adjust the brightness of the TouchSlider page 16 by choosing one of the six settings available. Press the key shown until the "Settings" tab is active. Confirm. User if nec. Enter and confirm the user password. Select and confirm the option shown.... -
Page 122: Contrast For The Openstage Key Module
Individual phone configuration Contrast for the OpenStage Key Module If you have connected an OpenStage Key Module, you can adjust the key label contrast to suit your ambient lighting. Press the key shown until the "Settings" tab is active. Confirm. User if nec. -
Page 123: Adjusting Audio Settings
Individual phone configuration Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and ac- cording to your personal requirements. Volumes Use the TouchSlider to adjust the current volume settings page 16. You can preset different volumes for the following microphones and signals in eight levels: •... -
Page 124: Room Character
Individual phone configuration Room character Configuring the appropriate acoustic settings for your environment: • Normal • Echoing • Muffled Press the key shown until the "Settings" tab is active. Confirm. User if nec. Enter and confirm the user password. Select and confirm the option shown. Audio Select and confirm the option shown. -
Page 125: Setting Headset Port Use
Individual phone configuration Setting headset port use Here you set whether you are using a wired or cordless DECT headset. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. Enter and confirm the user password. Select and confirm the option shown.... -
Page 126: Ringtone
Individual phone configuration Ringtone Select your preferred ringtone from the available audio files. To upload your own files in ".mp3" or ".wav" format, please contact your service personnel. Press the key shown until the "Settings" tab is active. Confirm the option shown. User if nec. -
Page 127: Adjusting The Volume During A Call
Individual phone configuration Adjusting the volume during a call You are conducting a call. Set the volume using the TouchSlider page 16. En-bloc dialing This function is not supported by HiPath 3000. If "en-bloc dialing" is activated, you can delete characters with the return key and re-enter them when entering a number. -
Page 128: Configuring Bluetooth
Individual phone configuration Configuring Bluetooth Bluetooth is only available on OpenStage 60/80 T when the function is ac- tivated by your service personnel. You can use the following description to prepare your OpenStage 60/80 T for Bluetooth connection with another Bluetooth device. For a brief explanation of function and key terms, see page 136. - Page 129 Individual phone configuration Discoverability Set whether your OpenStage should be discoverable for other Bluetooth devic- es. For more information, see page 136. Prerequisite: The "Bluetooth settings" page opens page 128. Select the "Erkennbar" entry. The phone displays the current setting. Confirm.
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Page 130: Connecting/Disconnecting A Bluetooth Device
Individual phone configuration The PIN contains at least four alphanumeric characters. Prerequisite: The "Bluetooth settings" page opens page 128. Select the "Pairing password" entry. The phone displays the current setting. **** Confirm. if nec. Delete current entry. Enter and confirm the PIN. Select the "Options"... - Page 131 Individual phone configuration Create list/scan area Press the key shown until the "Settings" tab is active. Select and confirm the option shown. User if nec. Enter and confirm the user password. Select and confirm the option shown. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown.
- Page 132 Individual phone configuration Delete all entries from the list. Confirm. Options Select and confirm the option shown in the context menu. Delete all Confirm. Delete Change an entry name A Bluetooth device is entered in the list with the name set in the device. This is often the device type.
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Page 133: Context Menu
Individual phone configuration Context menu Here you can define whether context menus page 28 should close automati- cally, and define the display duration. Closing automatically Press the key shown until the "Settings" tab is active. Confirm. User if nec. Enter and confirm the user password.... -
Page 134: Setting The Automatic Display Duration
Individual phone configuration Setting the automatic display duration Here you can define how long context menus should remain open. Press the key shown until the "Settings" tab is active. Confirm. User if nec. Enter and confirm the user password. Select and confirm the option shown. Configuration Select and confirm the option shown. -
Page 135: Resetting User Data
Individual phone configuration Resetting user data The following user-specific settings changed via the phone menu or the Web in- terface can be reset to factory settings. • Display settings • Screensaver Personal images for the screensaver are delete and deleted default imag- es are restored (administration e.g. -
Page 136: Bluetooth
Bluetooth Bluetooth Bluetooth is an open standard for high-performance technology and allows wire- less communication between PCs, PDAs, mobile telephones, etc. In contrast to infrared connections, Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters. To exchange data between Bluetooth-enabled devices, the devices need to un- dergo a once-off discovery procedure. -
Page 137: Transferring Contacts
Bluetooth Transferring contacts The Bluetooth function on your OpenStage allows you to transfer contacts in vCard format (file extension: .vcf) from other Bluetooth devices to your Open- Stage and save them in the phonebook. You can also send phonebook entries as vCards to other Bluetooth-enabled devices. -
Page 138: Sending A Vcard
Bluetooth Sending a vCard Prerequisite: The Bluetooth connection is configured between your OpenStage and one other device page 128. A vCard file is saved on the OpenStage. In the phonebook ( page 77), select the entry you wish to send. ... -
Page 139: Using A Bluetooth Headset
Bluetooth Using a Bluetooth headset You can connect an approved Bluetooth headset to your OpenStage 60/80 T. Ask your service personnel about approved headset types. You are recommended not to activate the speakerphone feature when us- ing a Bluetooth headset page 40 because depending on headset and ... -
Page 140: Data Backup To Usb Memory Stick
Data backup to USB memory stick Data backup to USB memory stick You can save your OpenStage 60/80 T user settings and personal phonebook entries as files on a USB memory stick and download (restore) all or, where ap- plicable, selected data to your or another OpenStage 60/80 T. Every backup is given a separate name and is password-protected. -
Page 141: Backing Up User Data
Data backup to USB memory stick Backing up user data Prerequisite: The USB memory stick is correctly plugged in page 140. Press the key shown until the "Settings" tab is active. Confirm. User Enter and confirm the user password. if nec. -
Page 142: Restoring User Data
Data backup to USB memory stick Restoring user data Selecting a backup Prerequisite: The USB memory stick is correctly plugged in page 140 and you have created at least one data backup page 141. Press the key shown until the "Settings" tab is active. Confirm.... -
Page 143: Restoring Selected User Data
Data backup to USB memory stick Restoring selected user data This operation only overwrites data in "Restore" status with the selected backup. Prerequisite: You have selected a backup and opened the context menu page 142. Confirm the option shown in the context menu. Restore The "Restore {1}:"... -
Page 144: Checking Backups
Differing display view in a HiPath 4000 environment Checking backups Check which backups are stored on the USB memory stick. Prerequisite: You have selected a backup and opened the context menu page 142. Select and confirm the option shown in the context menu. Full ID The available information is indicated in a pop-up message. -
Page 145: Fixing Problems
Fixing problems Fixing problems Responding to error messages on the screen Possible causes: Invalid entry Station number is incorrect. Possible reactions: Enter correct station number. Possible causes: Not authorized Locked function selected. Possible reactions: Apply to service personnel for authorization for relevant function. Possible causes: Currently not possible Dialed a non-existent station number. -
Page 146: Contact Partner In The Case Of Problems
Fixing problems Possible cause 2: If "Clear LED support" appears on the menu: you tried to program a station number without LED display or an external station number on a key that already is already programmed with an internal phone number with LED display. -
Page 147: Index
Index Index Call forwarding, deactivating call forwarding key ..........68 Call lists ...............33 Call logs copying into phonebook ........85 Call volume ............127 Agents ..............116 Call waiting Answering machine ..........99 accepting ............... 55 Application tab ............23 allowing .............. - Page 148 Index Display view for Important information ..........4 HiPath 4000 environment ........144 Indication Distributing calls ............. 116 active call forwarding ..........64 Do not disturb ............90 Key modules ............15 Favorite for call forwarding, setting ......67 Keypad ..............22 Fax details ..............
- Page 149 Index Overload ..............98 Security ..............88 Sensors ..............103 Set headset port ............. 125 Settings ..............118 Shared line ............. 105 Parking a call ............57 Sicherheitshinweise ........... 3 Personal identification number ......... 93 Silent monitor Phone number directories ........77 no tone ..............
- Page 150 Index saving ............140 User interface OpenStage 60 T/80 T ..........13 User menu ..............36 User password ............88 User support ............. 11 Variable call forwarding ..........65 Waiting calls ............. 98...
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Page 151: Overview Of Functions And Codes
Overview of functions and codes Overview of functions and codes The following table lists all available functions, as shown on the display. If configured (contact your service personnel), functions can be activated interactively (select + confirm), via the Program/ Service menu (select + confirm or enter a code) or with function keys.. - Page 152 Overview of functions and codes ... Via the Program/ Service menu ... Interactively ... With a key Functions page 36 (=display) Code Door opener on Door opener off DTMF dialing Forwarding on 1=all calls 2=external calls only 3=internal calls only Forwarding off CFNR on CFNR off...
- Page 153 Overview of functions and codes ... Via the Program/ Service menu ... Interactively ... With a key Functions page 36 (=display) Code Park a call Retrieve call Phone test Pickup - directed Pickup - group Accept call Prog. feature key Recording Redial Reject calls...
- Page 154 Overview of functions and codes ... Via the Program/ Service menu ... Interactively ... With a key Functions page 36 (=display) Code Timed reminder on Timed reminder off Toggle/Connect Trace call Transfer Trunk flash (not for HiPath 500) Log on Log off #401...
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Page 155: Display Icons
Display icons Display icons Application tab Telephony interface page 30 Phonebooks page 31 Call logs page 33 Messages page 35 Menu page 36 Help function page 37 Status bar The ring tone is deactivated page 89 ...
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