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OpenScape Desk Phone CP600/CP600E OpenScape Key Module 600 OpenScape Business User Guide HFA A31003-C1000-U111-3-7619...
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Provide feedback to further optimize this document to edoku@unify.com. As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.
EU applies should be disposed of separately from the municipal waste stream in appropriate collection systems. Information concerning the proper disposal of your Unify product in the business-to- business market segment is available from your local sales representative in Unify or partner sales.
Clean the phone with a soft and slightly damp cloth. Online resources This document along with additional information is available online at: http://www.unify.com/ Support. Technical notes, current information about firmware updates, frequently asked questions, and lots more can be found on the Internet at: http://wiki.unify.com/.
Table of Contents Table of Contents Important Notes ........3 Symbol .
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Table of Contents Operating your OpenScape Desk Phone CP600/CP600E . . . 31 Navigating in menus ............31 Conversations .
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Table of Contents Programming function keys ......74 Function keys setup ............74 Overview of functions.
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Activating and deactivating Bluetooth ......... 116 Changing the Bluetooth name of your OpenScape CP600 ......116 Managing Bluetooth devices .
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Table of Contents Other settings and functions ......150 Connection costs............150 Display connection costs for your phone (not for U.S.) .
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Table of Contents Web interface........179 General .
General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you as described, this may be due to one of the following reasons: •...
Icons used in the manual Tips Refers to a setting established via the web-interface. Indicates additional important information in relation to handling. ñ Indicates required intervention by the administrator. Displays for describing operation Selected action Original illustration on display Incoming call accept Decline call Andre-Marie Ampere...
Action not selected Illustration on display Incoming call accept Decline call Andre-Marie Ampere 3336 Step-by-step illustration in the User Guide If an action is not selected, it is shown right-aligned in a light color. The associ- Decline call ated Softkey is also shown. The action can be executed by pressing the softkey without the action being selected.
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Confirm the selected conversation with the Softkey to establish the connection Daniel Bernoull « or with the key to open the context menu. Information displayed for a non-selected conversation Conversations are displayed in a light color if they are not selected. This descrip- Andre-Marie Ampere 11:22 tion is only used if it aids understanding.
Service The service department can help you only if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist re- tailer or network administrator will be glad to assist you. For queries regar- ding connection of the telephone, please contact your network provider.
Getting to know the OpenScape Desk Phone CP600/CP600E The following sections describe the most frequently used controls and displays. The User Interface of Your Telephone Favorites Conversations Service/Settings Tuesday 27 June 2017 Alessandro Volta Forwarding on CFNR on You can make and receive calls as normal using the handset. The graphic display permits intuitive operation of the phone page 23.
Ports on the underside of the phone Power supply unit Network switch Country-specific cable Key module Headset Hand- Service interface Properties of your OpenScape Desk Phone CP600/CP600E 4.3" color graphic display, 480 x 272 pixels. Display type Please note that the screen is greyscale on CP600E.
Using network ports more efficiently The OpenScape Desk Phone CP600/CP600E has a Gigabit Ethernet switch. This means that you can also connect a PC with a Gigabit LAN port to the LAN directly via the phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator. Network switch OpenScape Desk Phone CP600/CP600E Using this connection option saves one network port for each switch used and requires shorter...
Keys Softkeys Function when key is pressed Activates the function of the left display option or opens another menu. Used in the Fa- vorites menu as a Feature key page 43. Audio controls Audio keys Function when key is pressed :/É...
Navigator This control allows you to navigate in lists and perform actions in the selected area. Operation Functions when key is pressed In conversation mode: « Press the key. • Open the subscriber information In settings: • Go down one level In lists and menus: Press the key.
Dialpad Numeric input If you enter a number when the telephone is in idle mode, for example, an input field opens auto- matically for numeric input. Only the digits 0 to 9 as well as the * and # characters can be entered via the keypad in "123 mode"...
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Complete your input: Company: Move cursor left Move cursor right Copy Press the Softkey for to complete your input. Character overview (depends on the current language setting) 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x 16x 17x ï...
Different display interfaces Your Open Scape Desk Phone CP600 is fitted with a color graphic display page 17, in which different contents are displayed depending on the particular situation. Your Open Scape Desk Phone CP600E is fitted with a greyscale graphic display page 17, in ...
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Softkeys Favorites Conversations Service/Settings Tuesday 27 June 2017 Alessandro Volta Forwarding on CFNR on Notification area Softkeys Favorites Conversations Service/Settings Tuesday 27 June 2017 Alessandro Volta Forwarding on CFNR on Notification area @ Main menu Favorites Conversations Service/Settings Forwarding on Service menu CFNR on User settings...
Presence If the access is configured as UC user on your phone (ask administrator) and you are logged on to this server page 174, you will see for example in the top left in the Notification area Presen- cethe status symbol for Office page 68.
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Presence Office til 5.5.2017 13:00 Meeting Lunch break Out of the house The menu has another five options. • Break • Sick • On vacation • At home • Do not disturb In the submenus of the options you can choose from different values for the duration page 68.
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Forwarding Variable: All calls Bob Green ..Variable: External Calls No destination set ..Variable: Internal calls No destination set...
Context-dependent displays Depending on the situation, the graphic display on your OpenScape Desk Phone CP600/CP600E shows different content, to which you can respond intuitively. Action with Softkey Conversations 3334 30 May Missed call ‰ Paul Baum 30 May 3336 30 May b Dialed call x 3335 30 May...
Action via dialpad Press any key on the dialpad to start dialing a phone number with automatic phone number se- arch. 3334 30 May Missed call ‰ Softkeys Paul Baum 30 May 3336 30 May b Dialed call x 3335 30 May b Dialed call x As soon as you enter the first digits, an input field opens for selecting the phone number and you...
Action for Dialogue Choose an option such as "Send message" from the main menu, open it in the Notification area of the "Feature dialog" with the input prompt "Message to:." finish Feature dialog Message to: Enter the number of the target subscriber here, 0=Please callback Feature dialog 1=Visit waiting...
Operating your OpenScape Desk Phone CP600/CP600E The following descriptions provide an overview of how to operate your phone. Before looking at the functions and settings, you should set up the User password to protect your phone against unauthorized use page 147. ...
Conversations A conversation is a contact with a call history. New conversations are created or updated • a previously answered call • a outgoing call • a missed call • a new voicemail • an Exchange entry following automatic synchronization A telephone number is automatically supplemented with a name if this information comes from the communication system or the telephone number is found in the system telephone book or in a company directory (LDAP).
Opening details of a conversation or conducting a call You can open a selected conversation using the navigation key or start a call using the softkey « or the navigation key . You start a call using the softkey if the conversation has not been selected.
Editing conversations Conversations 3339 30 May c Received call x (00:28) Albert Einstein 30 May Alessandro Volta 30 May 39 091302799 30 May b Dialed call x Open the details of the conversation using the key. « Call Contact details 3339 History 3339...
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• work • Mobile: • Home: • Company: • Address 1 • Address 2 • Role: • E-mail: • Avatar: 3339 Last name: 3339 First name: work 1: 3339 work 2: Press the Softkey for to enter the last name. Last name: Einstein Move cursor left...
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Einstein Last name: Einstein First name: work: 3339 work: € μ Use the key to switch, for example, to "First name" and enter the first name here if appropriate. First name: Albert Move cursor left Move cursor right Copy Enter the first name and complete the input for this field with the Softkey. Einstein Last name: Einstein First name: Albert...
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accept Incoming call Decline call Albert Einstein 3339 These inputs or changes to existing information are stored locally in the phone.
Searching for conversations or contacts There are several ways to search for conversations or contacts. If you know the telephone number, you can, lift the handset or press the speaker key or press the headset key and begin entering the digits. Daniel Bernoulli 30 May b Received call x(1:35:50)
Display the history of a conversation The current history of a conversation is shown directly in the conversation list. The histories of other calls can be viewed under Details or also directly with the History option during a call. Conversations 3339 30 May c Received call x (00:28)
Deleting conversations If you have for example selected a subscriber mistakenly and you do not wish to call them and must hang up, this call will appear in your call history. You can delete this entry again immediately. Entries for incoming calls that you no longer need or entries from V-Cards can also be removed from the list.
Telephony interface Telephony view Incoming call Your phone rings and the Notification LED flashes. In addition to the "classic" telephone features, additional information and functions are offered on the display: Notification LED flashes Select a function accept using the Softkey Incoming call Decline call Andre-Marie Ampere...
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Switching to a different menu during a call You can use the key while on a call to switch to the Conversations menu. Conversations Returns to the call view Andre-Marie Ampere 30:07 j Connected call Indicates an active call 3334 6:10 d Missed call Daniel Bernoulli...
Programmable keys Programmable keys are available to you in the Favorites menu or on an optionally connected OpenScape Key Module 600 page 46. Programmable keys in the Favorites menu Through the Favorites menu you have 16 programmeable keys (four sites for each of the four keys), which you can save functions and phone numbers to.
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Favorites (1/2) Page 1 Press the second Softkey to populate the first of four function keys on page 1. Key programming Edit dialing feature Assign telephony function Press the second Softkey to switch to the list of functions. Nothing saved Modify key Other key finish...
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Key function: Switches Conversations PIN and class of service More features Use the € key to select "More features." Confirm with the Softkey. Key function: Telephone data service Data I/O service Show number of calls Layer switching Use the € key to select "Layer switching." Confirm with the Softkey. saved finish Key labeling...
Favorites (1/2) Page 1 Level 1 The "Layer switching" function key is now configured and can be used. Programmable keys on the OpenScape Key Module 600 The OpenScape Key Module 600 has 12 keys to which you can assign functions or numbers at two levels.
User settings Use the key to open the main menu and then switch to the settings. Favorites Conversations Service/Settings Tuesday 27 June 2017 Alessandro Volta Forwarding on CFNR on Settings Service menu Users Administrator (Admin) The menu consists of a configuration area for system, local user, and local administrator settings. User settings ******..
User settings Menu You can adjust local settings for your OpenScape Desk Phone CP600/CP600E using the "User settings" menu. The menu structure consists of several levels. Users Ringer Audio Configuration You can also configure all settings via the web interface of your OpenScape Desk Phone CP600/CP600E page 179.
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Connected calls Insecure call alert Press the Softkey for Q to save your new setting. Parameters You can set values in some submenus. Audio - Settings Ringer Harmonize.mp3 Room acoustic Normal Headset socket Cordless headset Press the Softkey for Kto open the setting. Room acoustic Normal Echoing...
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Audio - Settings Ringer Harmonize.mp3 Room acoustic Echoing Headset socket Cordless headset Exit the menu. Level You can use menus with levels to adjust the volume or brightness, for example. An example of display brightness is given here. Switch to the telephone settings menu Phone Idle screen Display...
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Brightness Adjust the brightness to the desired level. Use the key to do this. The display is adjusted im- " mediately. Brightness Complete the setting by pressing the Softkey for Display Brightness Key module contrast Key module brightness Save your new settings.
Administration You can access the administration area via the "Admin" function and by entering the administration password. Refer to the administration manual for your phone for more detailed information on this topic. During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line.
Setting up the phone Display Display adjustment You can tilt the display unit. Adjust the display unit so that you can clearly read the screen. Display brightness You can customize the display brightness according to your current lighting con- ditions. You can also configure this setting via the Web interface page 179 ...
Select language for display user guidance Change language for user guidance if necessary. If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open using the Softkey. Service menu € Select "more features" and confirm. more features € Select "Language selection" Confirm.
Energy saving mode Select the inactivity time after which the OpenScape CP 600/600E should auto- matically dim or turn off the backlight. You can select the following time combinations for backlight dim / switch off : • 1 minute/5 minutes •...
Contrast for the OpenScape Key Module 600E If you have connected an OpenScape Key Module 600E, you can adjust the key label contrast to suit your ambient lighting. You can also configure this setting via the Web interface page 179 ...
Brightness for the OpenScape Key Module 600E When you have connected a OpenScape Key Module 600E, you can adjust the key label brightness to suit your ambient lighting. You can also configure this setting via the Web interface page 179. ...
Idle screen You can also configure the screensaver settings via the Web interface page 179. Idle screen activate Activate a Idle screen for idle mode. If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open using the Softkey. $ User: if nec.
Upload your images for Idle screen To install your own images for Idle screen, transfer the images using the Web interface page 179. Once you have opened the web interface click "file transfer" and "slideshow images", then clickSelect the relevant image file. Search for suitable images on your computer or in the network and save your search results.
Automatic start of the Idle screen Select how long OpenScape CP 600/600E should be idle before the Idle screen screensaver automatically activates. You can choose from the following settings: • 0 minutes (deactivated) • 5 minutes • 10 minutes • 20 minutes •...
Set up display time for Idle screen Set the intervals at which the Idle screen images change here. The following fade times are possible: • 5 seconds • 10 seconds • 20 seconds • 30 seconds • 60 seconds If nec. Press Main Menu key. Open using the Softkey.
Audio Change connection volumes Change the following settings: • Handset volume • Speaker volume • Headset volume • Call loudspeaker volume You can also adjust volume settings from the user menu page 169. " Set volume louder or quieter. Press the key until you reach the desired volume. Adjust ringer volume in call or while idle You can also adjust volume settings from the user menu page 169.
Deactivate the ringer If you do not want to be disturbed by the phone ringing for an incoming call, you can switch the ringer off. Deactivating Hold down the key until the "ringer off" icon appears. Ringer off Activating Hold down the key until the "ringer off" icon goes out. Ringer on Activate alert tone You can turn the ringer off and select a short alert tone instead.
Room acoustic To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: • Normal • Echoing • Muffled You can also configure this setting via the Web interface page 179.
Ringer Select your preferred ringer from the available audio files. If no individual audio files are available, the "Pattern" ringer is preset. To upload your own files in ".mp3" or ".wav" format, please consult your administrator. You can also configure this setting via the Web interface page 179.
Setting headset port use You can also configure this setting via the Web interface page 179. If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open using the Softkey $ User: if nec. Enter and confirm the User password. Open using the Softkey Audio Open using the Softkey.
Set Presence PresenceSetting Status Once you have used the Out-of-Office/Call forwarding key to call up the Presence menu page 25, you can set your current Presence status. You can choose from the following options and set the duration: • Office “...
Example Meeting Set your absence duration for a Meeting: Press the key. Open using the Softkey. Meeting ” ä press Softkey to select and hour, for example. You will receive a confirmation 1 hour ä like the following: Presence changed in meeting until 11:35 The setting is displayed.
Call settings Rejecting/accepting second calls (call waiting) If configured (ask relevant technician), you can reject/accept automatic call wai- ting signaling for a second call page 101 during a telephone conversation. If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open using the Softkey.
Door release Activating the door release If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open using the Softkey. Service menu € Select "more features" and confirm. more features Confirm. Door opener on Enter door terminal phone number. Confirm 5-figure code to modify code.
Set up speed-dial keys From keys you can select 10 saved speed dial numbers. If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open using the Softkey. Service menu Confirm. Destinations Confirm the option shown Change speed dial Press key.
Switch night answer on and off In night answer mode, for example, during lunch breaks or after office hours, all external calls are forwarded to a particular internal telephone (night station). The night station can be defined by the relevant service engineer (= standard night answer) or by you (= temporary night answer).
Programming function keys Your can assign frequently used functions, numbers or services to the keys of your OpenScape Key Module 600E. You can save destination call numbers to the second level. The keys can be programmed in three ways: • Press and hold selected key •...
Confirm. changing Change text. Confirm to save input. save Finishing the procedure Confirm to leave edit. finishing Overview of functions The functions are classified under the following menus: • Destinations • Switches • PIN and license of service • Calls •...
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No call on relevant line. Active call on relevant line. ¤ Blinking quickly – Call on current line, call pickup is possible through key selec- £ tion. Blinking slowly – call on current line on hold. Direction keys: At least one line is free. All lines in this direction in use.
Set procedure key You can save call numbers and functions to your phone that require additional input and therefore more set-up steps. The relevant Administrator must have the relevant license. For example, the "assoc. Services" function page 160 along with the relevant ...
If you have mistyped: Select and confirm. All entered digits will be deleted. back Re-enter the value and save the result. Select the saved procedure with a keystroke. For procedures with on/off functions, switch the function on with a keystro- ke and off again with another.
Deleting key programming ¬ If necessary switch to another level Hold down the Function keys on the OpenScape Key Module 600E to be dele- Disconnect ted until the key programming menu is displayed. If nec. Press Main Menu key. Open using the Softkey.
Making calls To better understand the steps described here, it is recommended that you read the introductory chapter "Getting to know the OpenScape CP 600/ 600E" page 16 . Receiving a call The call number or name of caller will be shown on the display. Answering a call via the handset The phone rings.
Taking calls for colleagues You hear another telephone ringing. Press the Function keys of the OpenScape Key Module 600E. Call pickup, directed - If nec. Press Main Menu key. Open using the Softkey. Favorites Select the required page with Softkey. Page 1 Q Favorites 1/2 Call pickup, directed...
Spoken via loudspeaker You are being spoken to directly by a colleague over speakerphone. Before this happens you will hear an alert tone. The partner's name or phone number is shown on the display. You can answer directly with the handset or via loudspe- aker .
Allow/block handsfree answerback If nec. Press Main Menu key. € select "Handsfree answerback on" or "Handsfree answerback off". Confirm. Handsfree answerback Confirm. Handsfree answerback Answer calls from the door terminal / press the door opener If the service engineer has set up an entrance telephone, you can speak to the door intercom and activate the door opener from your handset.
Switch microphone on/off To prevent the other party from listening in while you consult with someone in your office, for example, you can temporarily switch off the handset microphone or the handsfree microphone (see page 16) Ending a call É...
Dialing/Calls You make a call by entering the phone number of the relevant party using the dial pad or by searching for this party in the permanent Conversations list. Con- versations include: • Dialed and received calls • Participants from Circuit •...
Your system can be programmed so that before you call an internal num- ber you must press the "Internal" key. As such, when you call an external number you do not have to enter an external code ( simplified dialing is switched on; ask relevant Administra- tor).
Choose from conversations The conversations list is displayed on the screen. If the contact you want is not visible, then select with μ€ or search by entering the phone number or name. Confirm the selected contact with the Softkey. The phone number is dialed. Georg Simon Ohm If visible, confirm immediately with the Softkey for the contact.
Speaking to colleagues directly via loudspeaker You can speak to an internal party directly using the loudspeaker on their tele- phone. If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open with softkey. Service menu Open with softkey. Select speed-dial num- €...
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Enter code directly. The display will show codes with relevant text. Select and confirm. enter another message Text input (maximum 24 characters) page 21. if nec. Delete last letter. Switch between upper-case and lower-case letters. Insert space. Confirm. send On system phones without display, impulse or tone dial telephones, sent text messages are saved as callback requests.
Call sender Confirm. Call sender Delete message Confirm. deleting Switch to next message Confirm if more messages are available. scrolling Leave messageresponse text Internal callers who want to reach you in your absence can leave messages / response texts on your display. When a call is received, the message appears on the caller's display.
Deleting response texts If nec. Press Main Menu key. € Select "Response text off" Confirm. Response text off Assign phone number (not for U.S.) If configured (ask relevant Administrator), you can assign a specific number (di- al-up number) to your telephone line before dialing an external number. The as- signed number then appears on the called party's display.
Forwarding calls Use variable call forwarding You can immediately forward internal and/or external calls to your lines to diffe- rent internal or external telephones (destinations) (external destinations are also possible if the system is configured accordingly). If call forwarding is activated, a special dial tone sounds when the handset is lifted.
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Activate call forwarding with key The advantage of a specific key for call forwarding is that you do not have to re- enter a phone number every time. The programmed key already contains a des- tination. You can therefore set up several keys with different forwarding destina- tions.
Switch off call forwarding via the forwarding menu Open the Forwarding menu. Confirm. Call forwarding is switched off and the destination is deleted. 0123456 ¢ Variable: All calls Confirm. Call forwarding is switched off and the destination is deleted. 0123456 ¢...
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Select and confirm to return to the idle state and to not turn off call forwarding. finishing If call forwarding is activated after a certain period of time, the "forwarding after time" appears on the display for a short time after the handset has been replaced.
Switch on forwarding to the office The advantage of a specific key for call forwarding is that you do not have to re- enter the call forwarding to office mode every time. The programmed key alrea- dy contains the call forwarding to office mode. You can therefore set up several keys with different forwarding destinations.
Using callback You can request a callback if the individual called is busy or if nobody answers. This also applies to external calls via switching centers. This will save you from repeatedly attempting to call someone. You receive a callback •...
Check/delete saved callback If nec. Press Main Menu key. € Select "Callback requests" Confirm. Callback requests Confirm to display additional entries if applicable. Show next entry Deleting an entry that is displayed Confirm. deleting End query Confirm finishing Ë Press key. É...
During the call Switch to speakerphone Prerequisite: You are conducting a call via the handset. Press and hold the key, hang up handset, and then release the key and continue the call. US mode If the country setting is set to US (ask relevant Administrator ), you do not need to press the loudspeaker key when you hang up the phone.
Using second call (call waiting) You are still available to other callers, even though you are on the telephone. A warning tone and the notification "Call: <x>" in the display indicate the waiting call. You can ignore or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval.
Call second individual (request) You can call a second party while a call is in progress. The first individual is on hold. Confirm. During a consultation Ï Calling a second participant: Enter the phone number of the desired participants. Select one from the conversations list. Back to the first participant, second participant does not answer: Confirm.
Parking a call You can park up to 10 internal and/or external calls. You can resume the parked calls on another telephone. In this way, you can continue a call on another pho- Requirement: You are conducting a call. Press the Function keys of the OpenScape Key Module 600E, if configured. Parking a call If nec.
If visible, press the Softkey of the Function keys . Parking a call ˜ If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open with softkey. Service menu Confirm. Calls € Select "Retrieve call". Confirm. Retrieve call Enter the parking position number you have noted. If the entered park position number is not assigned, you cannot answer the call.
Being on hold You have been placed on hold by your call partner and informed accordingly in – External call holding the Notification area. Confirm to receive information about the call partner in "Conversations". Outstanding calls s Softkey Press to send info (see also page 89) Send message a ...
Start a conference Pressing the function key again resumes the conversation. Talk to up to seven other call partners at the same time during a conference call. These can be external or internal participants. Only the conference call initiator can connect and disconnect participants. Call first individual.
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Disconnect participants from the conference Confirm. The participants are displayed. Party Ð Confirm to disconnect participant A. Participant A Í Confirm to disconnect participant B. Party B Í Leaving a conference Confirm. Connecting parties Í Hang up the phone, when instructed (ask relevant Administrator). End conference Confirm.
Carry out DMTF-suffix/dial tone For controlling devices, such as answering machines or automatic information systems, you can send out DTMF signals (Dual Tone Multi- Frequency). If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open with softkey. Service menu Open with softkey.
OpenScape CP600 (often smartphones, but not headsets). The NFC transmitter on the OpenScape CP600 is located in the top right area of the display, to the left of the Presence key and below the "N" logo.
Using a Bluetooth headset You can connect a Bluetooth headset to your OpenScape CP600, which is approved for use with the OpenScape CP600. Ask your administrator about approved headset types. Connecting the Bluetooth headset Prerequisite: The Bluetooth function on your OpenScape CP600 is activated page 116.
Connecting a Bluetooth headset to OpenScape CP600 The Bluetooth headset must now be connected to the OpenScape CP600. € Select the Bluetooth headset in the list. Confirm with the Softkey to connect. You will receive a corresponding confirma- ? Headset ¦...
The Bluetooth function on your OpenScape CP600 allows you to transfer cont- acts in vCard format (file extension: .vcf) from other Bluetooth devices to your OpenScape CP600 and save them in the Conversations list. You can also send entries from the Conversations list as vCards to other Bluetooth-enabled de- vices.
Sending a vCard Sending to a paired device Prerequisite: The receiving device is included in the list of paired devices, Blue- tooth is activated on the device and can receive vCards. μ€ Select the required contact from the Conversations menu. The selected contact is highlighted.
Using a Bluetooth conference phone You can connect a Bluetooth conference phone to your OpenScape CP600, which is approved for use with the OpenScape CP600. Ask your administrator about approved conference devices. Connecting a Bluetooth conference phone Below is an example of connecting and operating a conference phone.
Connect/disconnect the conference device with OpenScape CP600 The conference device must still be connected to the OpenScape CP600. If you want to subsequently use the conference phone at another location, for examp- le, you should first disconnect it from the OpenScape CP600.
Save the setting by selecting the Softkey. Changing the Bluetooth name of your OpenScape CP600 Here you can determine which name your OpenScape CP600/CP600E should use to register at other Bluetooth devices. You can also configure this setting via the Web interface page 179.
• Connect or disconnect paired Bluetooth devices • Remove single Bluetooth devices from the list • Rename Bluetooth devices in the list The OpenScape CP600 is visible for other Bluetooth devices in the vicinity when you are in this menu. Adding Bluetooth devices...
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Enter pairing PIN... Enter the pairing PIN and confirm with the Softkey. The Bluetooth device is pai- red and added to the list. Your OpenScape CP600 is now "paired" with the Bluetooth device, but not yet connected page 118. ...
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Open using the Softkey. $ Bluetooth Open using the Softkey. Paired devices You receive a message that the OpenScape CP600 is now visible for other Bluetooth devices while you are in this menu. Paired devices are displayed. ? Headset Š...
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Open using the Softkey. $ Bluetooth Open using the Softkey. Paired devices You receive a message that the OpenScape CP600 is now visible for other Bluetooth devices while you are in this menu. Paired devices are displayed. † Smartphone Ž...
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Enter and confirm the User password. Open using the Softkey. $ Bluetooth Open using the Softkey. You receive a message that the OpenScape CP600 is Paired devices now visible for other devices in the vicinity as long as the menu is open.
The blacklist contains the Bluetooth devices for which a connection setup attempt should be rejected by the OpenScape CP 600/600E. The connection will only be allowed if the setup attempt comes from the OpenScape CP600. Adding Bluetooth devices If nec. Press Main Menu key.
Removing a Bluetooth device from the blacklist If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open using the Softkey. $ User: if nec. Enter and confirm the User password. Open using the Softkey. $ Bluetooth Open using the Softkey. Blacklisted devices Open the device Softkey.
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Set up connection for telephone beacon to a server € Select input for URI Current address is displayed. Open URI field with Softkey https://unify.com K If necessary, an address is entered. If necessary, an address is entered. This https://unify.com ¾...
Making calls in the team/manager/ secretary’s office When configured (ask relevant Administrator), you will belong to a team of mem- bers with multiple lines. Line/trunk keys (MULAP keys) page 126 are availa- ble on your phone. Trunks A distinction is made here between primary, secondary, and phantom lines. Each of these line types can be used on a private or shared basis page 125.
Line/trunk keys On a MultiLine phone the freely programmable keys function as line/trunk keys. Every key configured as a "line/trunk key" (key marking: Ln: X) corresponds to a line. As a team member, you yourself can assign the following functions to keys page 74: ...
Hold a call on a line/trunk key and then accept again Prerequisite: You are conducting a call via one of your group's lines. Holding Press the key if it is set up. Holding if nec. Replace the handset. Press the key if it is set up. Disconnect As required per configuration (ask relevant Administrator), so that other team members can also accept the call on hold.
MULAP conference release If authorized (ask relevant Administrator), you can assign the "MULAP conferen- ce Released by:" function to a key on your phone page 74. Setting up a conference via the menu is no longer required in this case. Your team partner simply has to press the flashing line/trunk key for your line on his/ her phone and can then immediately take part in the conference.
Direct station selection keys Each team member has a DDS key for every other team member. As a result, each team member is directly accessible to the other team members by the simple press of a key. Unlike a name key, a DSS key signals to you the status of the other extension via the LED.
Directly call team members Press the DSS key. Party B Party B If the desired team member is on the phone, the DSS key on your phone lights Party B ¤ up. In this case you can still call if second calling (call waiting) is permitted to team members.
Forwarding calls for lines You can immediately forward internal and/or external calls to your lines to diffe- rent internal or external phones (destinations). If you activate call forwarding for a line, this shall apply to all line keys of your group for this line.
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Deactivate call forwarding If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open with softkey. Service menu Open with softkey. Destinations € Select "Frwrdng. MULAP off". Confirm. Frwrdng. MULAP off Press the required line key. ¤ Enter the desired line/trunk number. If available, press the key.
Switch calls directly to manager All calls for the manager are usually only acoustically signaled in the admin of- fice. You can set the acoustic signaling so that the calls are only acoustically signaled on the main phone or on an assigned second phone. Requirement: On your phone there is a key assigned with the "Ring transfer executive/secretary"...
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Confirm. Call transfer off Press the required line key. Enter the desired line/trunk number.
Group calls / hunt group If configured (ask relevant Administrator), your connection is part of a team. The team consists of internal phone connections that can make use of particular fun- ctions. Group call on/off If your phone is connected to a system network via LAN, pay attention to specific features page 164! ...
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You belong to multiple groups If nec. Press Main Menu key. € Select "Group calls off". Confirm. Group calls off € Select "Group calls on". Confirm. Group calls on Press key. Group call on/off Press key. Group call on/off ¤ In the Notification area of the display you can see if a selected group is active or inactive.
Accepting calls for a colleague in the team You can pick up calls for phones within a team (Call pickup group; ask relevant Administrator), on your phone; also during a call. In contrast to the direct station select function, you do not need any configured direct station select (DSS) to do this, see Page 129.
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Confirm to, for example, delete the currently displayed party from the ringing deleting group. Confirm to select another party. scrolling If your phone is connected to a ringing group, you can see the phone num- ber or name of the initiator on the display (top row) and that of the caller (bottom row).
Calls on Universal Call Distribution (UCD) If configured (ask relevant Administrator), you will belong to a group of members (agents) to whom calls will be assigned. An incoming call is always delivered to the agent who has been idle the longest. Login/logout at beginning/end of use If nec.
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Requesting/activating post-processing time If you want to follow-up on your last call without being disturbed, you can re- quest/activate a post-processing time. Your phone is removed from the call dis- tribution for a set amount of time, or until you log back in. If nec.
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Display the number of waiting calls If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open with softkey. Service menu Open with softkey. Destinations € Select "Universal Call Distribution". Open with softkey Universal Call Distributi- - Confirm. Calls in queue...
Private sphere/security Activating/deactivating idle function If you do not wish to take calls, you can activate idle mode. Calls are only dis- played via one call symbol and on the display. Activating/deactivating If nec. Press Main Menu key. € Select "Silent mode on" Confirm.
Caller ID suppression You can stop your phone number or name from appearing on the display of tho- se you phone externally. This remains active until you reverse it. Activating If nec. Press Main Menu key. € Select "Block phone number" Confirm.
Security Protecting the phone from misuse You can stop unauthorized parties from using certain functions on your phone while you are away. E.g. the dialing of external phone numbers and access to your mailbox can be prevented. Ask your Administrator which functions are lo- cked.
Locking a different phone to prevent misuse If configured (ask relevant Administrator), you can lock other phones against un- authorized use and then unlock them. If the phone user has locked his/her phone and forgotten his/her personal lock code, you can unlock the phone using this function. If nec.
Saving personal lock code For the functions • Locking the phone to prevent misuse page 144 • Using a different phone in the same way as your own page 155 in order to assign, you must enter a personal code which you can define your- self.
User password Your User password protects your user settings. You can also use the User password to fully lock your telephone page 149. The administrator may have configured the following settings: • The password is deactivated: You do not have the option of configuring user settings.
Save your input. The password is now deactivated. Locking the phone To protect the phone against unauthorized access, you can lock the phone so that nobody can make calls or change settings without knowing the User pass- word. You can only lock the phone if you set a User password page 147.
Other settings and functions Connection costs Display connection costs for your phone (not for U.S.) For the current call: If the costs are to be displayed continuously during an outgoing call, this ñ function must be requested from the relevant Administrator of the net- work operator.
Query connection costs for another phone (not for U.S.) If configured (ask relevant Administrator), you can also display the fee-based calls from other phones and print these too. Requirement: You have programmed a key with the "Check costs" function page 74. ...
Calling with call charge assessment You can assign external calls to certain projects. Requirement: The relevant Administrator has set account codes for you. If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open with softkey. Service menu € Select "Calls".
Appointment function You can arrange for the communications system to remind you of an appoint- ment page 154. For this to happen, you need to save the desired times of the calls. This is possible for a period of up to 24 hours in advance or for a daily repe- ating appointment.
Using timed reminders Requirement: You have saved an appointment page 153. The saved time ar- rives. The phone rings. The appointment time is displayed. Appointment at 1200 É Press key twice. Lift the handset and put it back down. If you do not accept the arranged call, this will be repeated five times be- fore the appointment is deleted.
Using a different phone for a call in the same way as your own Your phone can be temporarily used by others for an existing call, as if it where his/her own. If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open with softkey.
Using a mobile connection to a different phone You can configure a mobile connection that your relevant technician has set up for you on a OpenScape CP 600/600E prepared for it on the system. The original connection to the "guest phone" is deactivated. The mobile connection remains available for as long as you are logged into the "guest phone".
Requirement: A mobile connection with your own number and a pass- ñ word has been set up for you (ask relevant Administrator). The "Mobile login" key is configured on the OpenScape CP600/CP600E if nec. Press the "Mobile login" key. Mobile login if no key is configured, If nec.
Transfer connection to next phone If you want to transfer your connection from the first "guest phone" to a second "guest phone", log in to the second "guest phone" as normal (see page 157). If you log in to another phone with your PIN number, without first logging out of the other phone, logout will take place automatically.
Incoming fax message/message on the answering machine If a fax or answering machine is connected to your system, and you have assi- gned the "Fax/answering machines information." function to a free key page 74, this key lights up when a fax or message arrives. ...
Activating functions for another phone If configured (ask relevant Administrator), you can activate or deactivate the fol- lowing functions for other phones (assoc. Services): • DND on/DND off, Code 97/#97 page 142 • Forwarding on, Code 13/#1 page 93 ...
Using system functions externally DISA (Direct Inward System Access) If configured (ask relevant Administrator), you can establish an outgoing exter- nal connection via your OpenScape Business both externally and as an internal party. Otherwise the following functions of your system can be activated and de- activated: •...
Controlling connected computers/programs/ phone information service If configured (ask relevant Administrator), you can control, for example, hotel services or information systems with the computer connected to your telephone or its programs. Requirement: You have established a connection. If nec. Press Main Menu key. €...
Searching for people (not for U.S.) If radio paging equipment (RPE) is switched on in your system (ask relevant Ad- ministrator), you can search for people via your pocket receiver. The pocket receiver signals the call request to the sought-after person. The sought-after person can go to the nearest phone and answer.
Special functions with networking If the phone is integrated into an environment in which several OpenScape Bu- siness are connected in the one network, you will carry out calls via the network. If this is the case, you must take note of the specific features of some functions. These are described below.
Tracing call forwarding You can activate/deactivate call forwarding page 93 for your phone from other phones in the network. If nec. Press Main Menu key. € Select Internal DISA. Confirm with Softkey. The Functions dialog opens Internal DISA (DISA) phone number of your OpenScape Business. Confirm with Softkey.
Using night service If authorized (ask relevant Administrator), you can also set phones on other OpenScape Business systems as night destinations. If nec. Press Main Menu key. € Select Internal DISA. Confirm with Softkey. The Functions dialog opens Internal DISA Enter (DISA) phone number for the OpenScape Business to which the night des- tination phone is connected.
Ringing group You can also have calls to your handset signaled on external phones or on pho- nes in other OpenScape Business systems page 137. Saving/displaying/deleting phone for group ringing If nec. Press Main Menu key. Open using the Softkey. Service/Settings Open with softkey.
Releasing the door If configured (ask relevant Administrator), you can also activate the door release page 83 from other OpenScape Business systems. If nec. Press Main Menu key. € Select Internal DISA. Confirm with Softkey. The Functions dialog opens Internal DISA Enter (DISA) phone number for the OpenScape Business to which the night des- tination phone is connected.
Local phone settings Audio settings Volumes Set the volume here, for instance, for the loudspeaker, handset, or headset. You can preset different volumes for the following microphones and signals in ten levels: • Loudspeaker • Ringer • Handset • Headset •...
Set local ringtones Select and configure call type The ringer mode "local ringtone" is set. Not all of the following types have to be used: • 1: Internal • 2: External • 3: Notification call 2 Select the desired call type and configure it according to your requirements. You can also configure this setting via the Web interface page 179.
Ringtone mode With both Ringtone mode options • HiPath • Local ringtone determine who generates the ringer on the phone. With the "HiPath" setting the system emits the ringtone type and the related ringtone, which you can adjust later page 169. ...
Insecure call alert You can also configure this setting via the Web interface page 179. If nec. Press Main Menu key. Open using the Softkey Service/Settings Open using the Softkey. $ User: if nec. Enter and confirm the User password. Open using the Softkey.
Setting up Exchange access To use your Exchange account in conversations you must enter the server ad- dress and your access details. You can also configure this setting via the Web interface page 179. If nec. Press Main Menu key. Open using the Softkey Service/Settings Open using the Softkey.
Configuring the connection to UC To use the Presence settings page 68, you must be logged in to the UC ser- ver. You can also configure this setting via the Web interface page 179. If nec. Press Main Menu key. Open using the Softkey Service/Settings Open using the Softkey.
SD-Card You only see status information at present for a possible SD card. Usage is not yet possible. Please note that SD slot is available only on CP600. If nec. Press Main Menu key. Open using the Softkey Service/Settings Open using the Softkey. $ User: if nec.
Displaying network information This information overview in the user area of the service menu provides you with information about the IP address or name of the phone and the HTML address of the web interface. It also provides real-time data about the network activity of the phone.
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Network information PC-RX PC-TX LAN autonegotiation LAN information.100 Mbps, full duplex,Gigabit enabled € Scroll Network information LAN autonegotiation LAN information.100 Mbps, full duplex,Gigabit enabled PC autonegotiation PC information Link down DNS name : Name or number of telephone. URL: HTTP address of the web interface. This address is specified in the ad- dress line of the Internet browser and is used to call up the web interface of the phone in the browser.
Resetting user data All personal settings changed via the telephone menu or the web interface can be reset to factory settings. Some images for the screensaver will be deleted or deleted default images will be restored. Some ringer files will be deleted or deleted default ringer files will be res- tored.
Web interface General You can configure a number of settings for your phone via the web interface. Communication oc- curs via a secure HTTPS connection. Access to the web interface must be activated by your ad- ministrator. Launching the web interface For more information on the IP address, the web interface address, and how to connect the telephone to the network, refer to the section entitled "Network information"...
User pages All entries under the user menu on the web interface can also be found under the user menu on the telephone page 48. You will be prompted to configure a user password the first time you call up the web interface page 146.
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File transfer V page 60 Slideshow Figures Select the image file you wish to use as slideshow images Browse... Save Cancel Closing or navigating away from this page will cancel the file transfer Delete all user slideshow images Default slideshow images will be restored Default slideshow images will be restored Default slideshow images will be restored Delete...
Fixing problems Responding to error messages on the display Possible causes: Incorrect input Number is not correct. Possible response: Enter correct number. Possible cause: No authorization Locked function attempted. Possible response: Apply for authorization to execute function from manager. Possible cause: Currently not possible Dialing a non-existent number.
Possible 2nd cause: If "clear LED support" shows in menu: You have tried to save a number without LED-display or an external number using a key that already has an internal number with LED-display. Possible response: Confirm "clear LED support" to save the call number. The existing internal num- ber remains on the other level without LED-display.
Local user menu Local user menu Opening the user menu on the phone Select and confirm the Users menu option. You are prompted to enter the User password. Confirm your input with the key. The user menu options are available. User menu display Most of the settings that are configured from the user menu can also be accessed via the web in- terface...
Key terms Key terms pick up, group ............. 137 retrieve parked call ..........103 transfer ............102, 130 Call charge assignment ......... 152 Call duration ............150 Call forwarding ............93 Accept arranged call ..........154 Call number Account language ..........152 Deactivating display ..........
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Key terms with redial .............. 87 with speed dialing ..........88 Handsfree answerback ..........82 with the selected dialing key ......... 87 Authorize ............... 83 Dialog ............... 30 to lock ..............83 Dialpad ..............21 Holding ..............104 Direct Inward System Access ........ 161 In the team ............
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Key terms Microphone .............. 84 Missed calls ............. 87 Radio paging system RPS ......125, 163 Mobile phone calls ..........155 Receiving a call ............80 Mobile phone number, guest phone ...... 156 Redial ............... 87 Mobility ..............156 Reset services ............159 Mobility variants .............
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Key terms UC ................174 Variable call forwarding ..........93 Understanding LED displays ........75 Understanding LED notifications ....129, 132 Universal Call Distribution ........139 User interface ............16 Web interface ............179 User menu ............. 180 User page programming a key ..........
Functions and codes in overview (alphabetical) The following table shows all possible functions, as shown on the display. When configured (ask your service personnel), you can initiate the functions in the direct dialog (select + confirm), via the service menu (select + confirm or code) or via keys configured as function keys..
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... in the ... via the direct Service menu Functions ... with Dialog page 48 Displays μ€ μ€ Code Handsfree answerback on Handsfree answerback off # 96 DISA Internal DISA Discreet calling Shift (Shift) Telephone test Tracing a call Temporary phone Group calls on Group calls off...
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... in the ... via the direct Service menu Functions ... with Dialog page 48 Displays μ€ μ€ Code Parking a call Retrieve call Paging Report (not for U.S.A) Project code During a consultation Return to held call end and back Transfer/Accept Callback View/delete callbacks...
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... in the ... via the direct Service menu Functions ... with Dialog page 48 Displays μ€ μ€ Code Call pickup, directed Call pickup in pickup group Picking up a call Forwarding on 1=all calls 2=only external calls 3=only internal calls Forwarding off CFNR on CFNR off...
Display icons in the Notification area The ringer is deactivated page 22 › The ringer is set to a beep page 22 The "Do not disturb" function is activated page 142 œ The phone lock is activated page 149 ...
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