Q-See QSTD2404 User Manual

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QSTD2400 Series DVR User's Manual
QSTD2404/QSTD2408/QSTD2416

Digital Video Recorders

User's Manual
For H.264-4-channel/ 8-channel/16-channel Digital Video Recorders
All rights reserved
Rev 080808
i

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Summary of Contents for Q-See QSTD2404

  • Page 1: Digital Video Recorders

    QSTD2400 Series DVR User’s Manual QSTD2404/QSTD2408/QSTD2416 Digital Video Recorders User’s Manual For H.264-4-channel/ 8-channel/16-channel Digital Video Recorders All rights reserved Rev 080808...
  • Page 2 Do not power off the DVR while it is recording! The correct operation to shut off DVR is to stop recording first, and then select the “shut-down” button at the right of the menu bar to exit, and finally to cut off the power.
  • Page 3: Table Of Contents

    QSTD2400 Series DVR User’s Manual Table of Contents ... iii Introduction ... 1 CHAPTER 1 1.1 DVR Introduction... 1 1.2 Main Features ... 1 Hardware Installation ... 3 CHAPTER 2 2.1 Installing Hard Drive & DVD Burner ... 3 2.1.1 Installing Hard Drive...3 2.1.2 Installing a DVD Burner...3...
  • Page 4 CHAPTER 6 6.1 Accessing the DVR Remotely ... 43 6.1.1 Accessing the DVR on LAN (through a network)...43 6.1.2 Accessing the DVR on WAN (over the internet) ...44 6.2 Remote Preview... 45 6.3 Remote Playback &Backup... 48 6.3.1 Remote Playback ...48 6.3.2 Remote Backup...51...
  • Page 5: Chapter 1 Introduction

    CHAPTER 1 1.1 DVR Introduction This model DVR (Digital Video Recorder) is designed especially for CCTV systems. It uses high performance video processing chips and an embedded Linux system. It also uses many advanced technologies, such as standard H.264 with low bit rate, Dual Stream, SATA interface, supports VGA output and mouse input, supports IE browser with full remote control, mobile viewing through cell phones, etc., which...
  • Page 6 • Supports remote PTZ control with preset and auto cruise. • Supports remote full menu setup, changing all the DVR parameters remotely. • Supports mobile surveillance by smart phones or PDA with WinCE & Symbian OS on 3G networks.
  • Page 7: Chapter 2 Hardware Installation

    Please disconnect the power before connecting other devices. Do not hot plug in/out Notice: Some vendors sell this DVR as part of a package with a hard drive already installed. If your unit already has a hard drive you can skip these steps unless you want to add additional hard drives.
  • Page 8: Front Panel

    IR receiver USB port Digital Video Recorder User Manual Fig 2.3 Front Panel Allow heat to escape from DVR Lock/Unlock the hard drive Input numbers or choose cameras Change screen display from single, 4, and 8 screens Direction buttons. Move cursor in setup or pan/tilt/zoom (PTZ) To confirm the choice or setup Working indicators of power and network, etc.
  • Page 9: Rear Panel

    2.3 Rear Panel 2.3.1 Rear Panel Layout The Rear Panel Layout for 8 Channel DVR is shown as Fig 2.4 Rear 8Ch. Item Name Video out Audio in Audio out S-video PS/2 port USB MOUSE RJ45 PORT VGA port COM port...
  • Page 10 The Rear Panel Layout for 16 Channel DVR is shown as Fig 2.4 Rear 16Ch. Item Name Spot out Audio out S-video PS/2 port USB MOUSE RJ45 PORT VGA port COM port ALARM IN ALARM OUT Power LOOP OUT e-SATA...
  • Page 11 The Rear Panel Layout for 4 Channel DVR is shown as Fig 2.4 Rear 4Ch. Fig 2.6 Rear Panel for 4-channel DVR Name Video in Video out S-video Audio out Audio in PS/2 port USB MOUSE RJ45 PORT VGA port...
  • Page 12: Installing Sensor Alarm

    For example, a sensor is connected to alarm input1. Cable A and B will be connected once the sensor detects an event. Users set Device type as NC (Normal Close). It will input +5V (high level) to input1 when events happen. DVR is triggered.
  • Page 13: Remote Control

    3. Check to see if the sensor on the remote or the DVR is blocked or dirty. If it still does not work, Please contact Q-See to get a new remote control. The layout of the remote control is shown in Fig 2.10 Remote Control...
  • Page 14: Controlling With Mouse

    2.5 Controlling with Mouse 2.5.1 Connect Mouse DVR supports PS/2 or USB mouse through the ports on the rear panel, please refer to Fig 2.10 Remote Control. Notice: If mouse is not detected or doesn't work, try the following: 1. Unplug/re-plug several times 2.
  • Page 15: Chapter 3 Basic Operating Instructions

    Notice: Before you power on the unit, please make sure all the connections are good. 3.1.1 Starting There are two ways to start the DVR. One way is to connect the power source, switch on the power button near the power port on the rear panel, and the system will start up.
  • Page 16 Symbol Audio enabled in live mode Manual recording (green) Motion detection recording (yellow) Current working Hard Drive Free Free space on current HDD HDD full 3.1.2 Close When you shut down the system, please strictly follow shut down procedures. Users can shut down the unit using the remote control, front panel, and mouse.
  • Page 17: Login & User Management

    3.2 Login & User Management Users can logout and login to the DVR system. Users cannot do any other operations except changing the multi-screen display when logged out. They are logged out when the system starts or restarts. Login: To log in, please press right mouse to show the control bar. Press Login, Search, or System etc.
  • Page 18 Add & Delete users: This unit has a default administrator and two user groups, advanced and normal user. It supports 1 administrator and 15 users total. Administrator can add or delete other users, and change their group level. Administrator cannot be added or deleted.
  • Page 19: Recording

    Notice: The higher the Video quality setting, frame rate, and resolution, the more hard drive space is used per hour. Notice: This Unit supports pre-alarm recording, however, there is no option to set the pre-alarm recording time, the default is 10 seconds QSTD2400 Series DVR User’s Manual Fig 3.7 Record Setup...
  • Page 20: Manual Recording

    Select the date and set the schedule time. If want to delete this STEP4 special schedule, click the Delete button Click the OK button to finish STEP5 The DVR will automatically record when the time you set arrives. Digital Video Recorder User Manual Fig 3.8 Schedule Setup Fig 3.9 Calendar...
  • Page 21: Motion Detection Recording

    QSTD2400 Series DVR User’s Manual 3.3.4 Motion Detection Recording This unit supports recording channels and PTZ linking. This means it will record on any cameras, or trigger any speed dome to go to presets or do auto cruise once motion is detected.
  • Page 22: Alarm Recording

    Select alarm out and recording channels. It can trigger any alarm STEP4 out and cameras to record once motion is detected. Enable or disable Buzzer on board. Select speed dome and STEP5 enable preset or auto cruise (if you are using a PTZ camera). Press OK to save Set Hold time This is the length of time between two consecutive STEP6...
  • Page 23: Playback

    Fig 3.14 Calendar Search. If there are recordings in a day, the date will be highlighted. Choose a day to time search interface, as shown in Fig 3.15 Time STEP2 Search. QSTD2400 Series DVR User’s Manual Fig 3.13 Search Menu Fig 3.14 Calendar Search Fig 3.15 Time Search...
  • Page 24 This unit has full screen and 4 screen playback. Select the screen STEP3 display mode and the channels. If want to change the date, press Date button. Set hour and STEP4 minutes of start time. If it recorded at that time, the boxes will show green. Click Play button.
  • Page 25: Backup & Viewing

    Notice: If users install built-in DVD writer and USB device, it will show USB device first by default. It will show CD-ROM even though users install DVD writer Press OK button. It will begin to write video from HDD inside DVR STEP5 to backup device, and show the process as shown below.
  • Page 26 It will show “Backup complete” after finished, as shown below. STEP6 Check & View: Users can view the backup with the third party software like realplayer, and Windows Media Player directly in addition to the special software attached with backup. Below are the steps of viewing the backup with the special software.
  • Page 27 QSTD2400 Series DVR User’s Manual backup, as in Fig 3.21 Choose Backup Folder. Fig 3.21 Choose Backup Folder Set the date and channels. It will show the recorded video in area STEP3 ③ with green light at the bottom as shown in Fig 3.22 Backup Data Search.
  • Page 28: Ptz Control

    3.6 PTZ Control Connect speed domes to the DVR via RS485 first, refer to 2.3.1 Rear Panel . In addition, make sure the speed dome has the protocols this DVR supports and set the parameters according to its manual. Press right mouse to show the control bar. Enter STEP1 Menu---->System--->P.T.Z, see Fig 3.25.
  • Page 29 QSTD2400 Series DVR User’s Manual Set protocol, baud rate, address according to the parameters of STEP2 the speed dome. Click Set button at right of Preset. Here users can setup presets STEP3 (see Fig 3.26 Set Presets), and adjust the speed dome. Select a preset and click Save to a preset.
  • Page 30 Click ↑,↓,↑,↓ to adjust the sequence of the presets in the auto cruise. Click Save to save and return to the previous interface. Click STEP6 show the control bar. Click PTZ to enter PTZ control, shown as Fig 3.28 PTZ Control.
  • Page 31: Menu Setup Guide

    HTTP & server ports IP address setup Network PPPoE Network video setup DDNS Add users User Delete users Change authorization QSTD2400 Series DVR User’s Manual Menu Setup Guide Option Menu Live Schedule Motion Tools Table 4.1 Menu Navigation Option Camera name Camera mask Name &...
  • Page 32: Main Menu Setup

    4.2 Main Menu Setup Click right mouse, or press ENTER button on the front panel, the control bar will show on the bottom of the screen as Move the cursor to Menu and click, the option menu will show as Fig 4.2 Pop up Menu Select System.
  • Page 33: Basic Configuration

    QSTD2400 Series DVR User’s Manual 4.2.1 Basic Configuration Click BASIC to enter Basic Configuration shown as Fig. 4.4. Basic Configuration Here users can set video system, menu language, audio, time and authorization check. The following are explanations of each option.
  • Page 34: Record Configuration

    Camera name: Set camera name. It can be a combination of numbers, letters and symbols. Show name: Display camera name in live view. Show time: Display the time in live view. Dwell time: It is available for both Sequence and SPOT simultaneously. This unit has 2-channel video output, refer to 2.3.1 Rear Panel .
  • Page 35: Schedule Configuration

    Alarm record hold time(s): set the post recording time after alarm event ends. There are 4 options, 30, 60, 120, and 180 seconds. Recycle: enable hard drive recycling. If boxed is not checked DVR will stop recording when HDD is full, if checked oldest files will be overwritten by new ones.
  • Page 36: Alarm Configuration

    4.2.5 Alarm Configuration Click ALARM to enter Alarm Configuration shown as Fig 4.9 Alarm Configuration. Here users can set sensor type, alarm trigger and alarm hold time. The following are the explanations of each option. Device type: NC and NO (Normal Close and Normal Open). Set the value according to the alarm signal type of the sensors.
  • Page 37: Motion Configuration

    QSTD2400 Series DVR User’s Manual 4.2.6 Motion Configuration Click MOTION to enter Motion Configuration as Fig 4.11 Motion Configuration. Here users can set motion sensitivity, detection area, and alarm out. The following are the Explanations of each option. Enable: Enable motion detection.
  • Page 38: Network Configuration

    IP, Subnet, Gateway, DNS1 and 2: IP address information. If users do not enable DHCP, it is necessary to input the value manually here. PPPoE: Enable PPPoE. If users connect the DVR to internet directly by ADSL, not through a router or a virtual server, please enable it.
  • Page 39 QSTD2400 Series DVR User’s Manual Fig 4.14 DDNS Configuration Server: Select DDNS server. User name and Password: Input account information. This unit supports dual stream. Users can set picture quality, frame rate, and resolution separately for network, according to the network bandwidth. Click Video to enter the configuration interface shown as Fig 4.15 Network Video...
  • Page 40: Configuration

    4.2.8 P.T.Z Configuration Click P.T.Z to enter PTZ Configuration as Fig 4.16 PTZ Configuration. Here users can set protocol, baud rate, address, presets, and auto cruise tracks. The following are the explanations of each option. Protocol, Baud rate, Address: Please set the values according to the settings of the speed dome.
  • Page 41: User Configuration

    QSTD2400 Series DVR User’s Manual 4.2.9 User Configuration Click USER to enter User Management interface shown as Fig 4.18 User Configuration. Administrator can add, delete users, and change their authorizations. Please refer to 3.2 Login & User Management. Notice: System supports one administrator and a maximum of 15 users.
  • Page 42: Chapter 5 Managing The Dvr

    5.2 Updating Firmware The DVR only supports USB update. Firmware updates, when written, will be available from Q-See. Users can check USB information in disk manager, please refer to Fig 5.1 Disk Manager. Plug an USB flash drive into a computer. Copy the firmware to the STEP1 flash drive.
  • Page 43: Loading Default Setup

    Please be patient. It will take 2-3 minutes to update. 5.3 Loading Default Setup The DVR has different setup blocks, like Basic, Record, Schedule, Motion etc. Users can choose any block to restore default setup, see Fig 5.2 Reset Blocks.
  • Page 44: Checking System Log

    Return to the previous interface, and click Network. The window STEP4 below will display. Check IP address, DVR Mac address, network video quality. 5.5 Checking System Log This unit maintains a system log. It records its working state and operation automatically.
  • Page 45: Checking On-Line Network Users

    Press right mouse button to show the control bar. Click Menu---->Online users. It will show the details of the current connections as shown below. Fig 5.8 Details of Current Network Connections QSTD2400 Series DVR User’s Manual Fig 5.6 Events LOG Fig 5.7 Operation Log...
  • Page 46: Locking & Deleting Files

    5.7 Locking & Deleting Files Users can control all video files, including locking and deleting them. Once users lock an important file, it cannot be overwritten or deleted, but the locked files can still be cleared by formatting the hard drive. Press right mouse button to show the control bar.
  • Page 47: Chapter 6 Remote Surveillance

    Input IP address, Subnet, Gateway. If using DHCP, please enable STEP1 DHCP in both the DVR and router. To enter a static IP address in the DVR go to the run option on a computer attached to the same router as the DVR and type cmd to get to a command prompt.
  • Page 48: Accessing The Dvr On Wan (Over The Internet)

    Input IP address, Subnet, Gateway. If using DHCP, please enable STEP1 DHCP in both the DVR and router. If using a static IP address for the DVR then follow instructions in 6.1.1 STEP1 Enter Video to set network video parameters like resolution, frame STEP2 rate etc.
  • Page 49: Remote Preview

    ⑤ Remote playback and backup: remotely playback and backup, check system log and journal. Please refer to 6.3 Remote Playback &Backup. ⑥ Remote menu setup: set up the DVR configuration remotely, refer to 6.4 Remote Menu Configuration. ④, ⑤, and ⑥ are the function blocks. When one is active, the button will show orange.
  • Page 50: Color Adjustment

    Snap pictures: Click on a channel to select it. Click the button, a window will appear STEP1 as in Fig 6.3 Preview Snap. Select frames captured one at a time. Enable Title and Time, it will STEP2 capture title and time for the image. Click Snap to capture pictures.
  • Page 51 QSTD2400 Series DVR User’s Manual PTZ control: Click P.T.Z to enter the window shown below. Click on the Speed Dome’s channel to select it. ① Move the speed dome. ② Stop adjustment. ③ Adjust zoom, focus, Iris, Speed. ④ Go to the preset. Click ⑤...
  • Page 52: Remote Playback &Backup

    Click Delete or Clear all to delete the presets. Click OK to save and exit. Fast stream: Enable the master stream. This DVR supports dual stream, sub stream and master stream. Sub stream has low frame rate, max 3fps for every channel, refer to 4.2.7 Network Configuration, you can use it to view the cameras...
  • Page 53 QSTD2400 Series DVR User’s Manual Fig 6.7 Remote Playback & Backup Interface This DVR supports remote time search, event search and one channel playback. The above is the default interface after entering Playback & Backup block. Using time search: Select the date in calendar area①, select the channel in channel STEP1 area②.
  • Page 54 Users can go forward/backward, pause, stop playback and snap STEP5 pictures. Regarding the snap feature, it is the same as that in remote view, refer to Fig 6.3 Preview Snap. Click STEP6 Using event search: Click Event search, the window below will display: STEP1 Digital Video Recorder User Manual Fig 6.8 Remote Playback...
  • Page 55: Remote Backup

    STEP3 steps are the same as SETP5-6 of time search above. 6.3.2 Remote Backup Users can download the recorded files from the DVR through a network. Click Backup to enter the interface shown below: Fig 6.10 Remote Backup Interface Select the date and channel. Then click Search button. It will list all STEP1 the files recorded on the day in the area on the left.
  • Page 56: Remote Menu Configuration

    6.4 Remote Menu Configuration Except network parameters, users can set all the parameters like resolution, schedule remotely through network, not going to the DVR. Click Setup to enter the interface as below. The sub menu lists and the options in every sub menu are similar with those on the DVR.
  • Page 57: Lock & Delete Files Remotely

    QSTD2400 Series DVR User’s Manual Click Search---->Log, the window below will appear. Event log STEP1 search is the default interface. Fig 6.12 Remote System LOG Search Select the date, channel and event type. Then click Search. STEP2 The entire log found will be listed in the area on the left.
  • Page 58 appear: Select date and channels, and then click Search. All the files found STEP2 for the day will be listed in the area on the left. The status will show “Lock” if the file is locked. “Writing” means the STEP3 file is still being written.
  • Page 59: Chapter 7 Mobile Surveillance

    CHAPTER 7 This DVR supports mobile surveillance by PDA or smart phones with WinCE and Symbian OS running on 3G networks. We tested Dopod D600 (WM5) and Dopod S1(WM6), which work fine with the DVR. To setup mobile surveillance, you first need to enable network service on the DVR, refer to 4.2.7 Network Configuration.
  • Page 60 Camera 1 is the default display after login. Change the camera in drop STEP7 down menu of “Channel”. Notice: User name and password here are the same with that used on the DVR. The defaults are admin and 123456. Digital Video Recorder User Manual...
  • Page 61: Accessing By Phones With Symbian

    First, enable the network access on the mobile phone, and then run STEP1 Web browser. Input the DVR server’s IP address in a new-built bookmark. Click this STEP2 bookmark to connect to the DVR. A welcome window will pop up with a link to a package download.
  • Page 62 OK to login to the DVR. It will show the camera after accessing successfully. STEP9 Notice: User name and password here are the same as those used on the DVR. The defaults are admin and 123456. Digital Video Recorder User Manual...
  • Page 63: Appendix Afaq

    The adapter may not be providing enough power. Please remove the HDD to to see if the video displays without it. b. The video format (NTSC or PAL) of the DVR is different from that of the monitor. c. There is a connection problem. Please check the cable and the ports on the monitor and DVR.
  • Page 64 Digital Video Recorder User Manual Q6. The mouse is not working, what could be the problem? a. Wait 5 minutes after mouse is connected. b. Mouse may not be detected. Plug/unplug several times. c. The mouse is incompatible with the system. Please try another mouse. Q7.
  • Page 65 Allow software to run or install even if the signature is invalid, and Allow Active Content to Run Files on My Computer. Q8: When the DVR starts, it displays “please wait…”all the time, how do I get past that? Check the hard drive cable and data cable to make sure they are well connected.
  • Page 66 Q11: How do I upgrade the system when new functions are added or the firmware is revised? After getting the upgraded firmware from Q-See, please copy it into a flash drive, and then select “upgrade” in the menu. When upgrading the firmware, please use the following method: first insert flash drive into the DVR, and then input “adwsws”...
  • Page 67: Appendix B Instructions For The Installation Of External Hard Drive

    Step 2: Connect cables as Fig. A-1 ◆ Step 3: Restart the system, and the hard drive will be identified. (Does not support hot swap) QSTD2400 Series DVR User’s Manual Instructions for the Installation of External Hard Drive Fig. A-1 Portable Hard Drive Connection...
  • Page 68 Digital Video Recorder User Manual Ⅱ. Connection of normal E-SATA hard drive If connecting normal hard drive, please refer to Fig B-2. Its operation is the same s that of a portable hard drive. Fig. B-2 Normal Hard Dri ve C onnection...
  • Page 69: Appendix C Calculating Recording Capacity

    Total Recoding In this case if you would inst month. For 4-channel DVR: Total Recoding QSTD2400 Series DVR User’s Manual Calculating Recording Capacity e size of hard drive neede ettings. The DVR uses fixed s for 200 fps 8 -channel DVR.
  • Page 70: Appendix D Compatible Devices

    If you ins tall one 320GB SATA HDD, it can almost record one month. For 16-channel DVR: Total Recoding this case you should install four 320 GB SATA HDDs, and you can record about one month. Appendix D Compatible Devices 1.
  • Page 71: Appendix Edvr Specifications

    QSTD2400 Series DVR User’s Manual Appendix E DVR Specifications For QSTD2404 4-channel DVR Compression format Video output Video input Display Resolution Record Resolution Display Frame Rate Record Frame Rate Audio input Audio output Alarm input Alarm output Record Mode Simplex/Duplex/Triplex...
  • Page 72: Appendix Fdvr Specifications

    Appendix F For QSTD2408 8-channel DVR Compression format Video output Video input Display Resolution Record Resolution Display Frame Rate Record Frame Rate Audio input Audio output Alarm input Alarm output Record Mode Simplex/Duplex/Triplex Network Interface PTZ control Communication interface Hard drive info...
  • Page 73: Appendix Gdvr Specifications

    QSTD2400 Series DVR User’s Manual Appendix G DVR Specifications For QSTD2416 16-channel DVR Compression format Video output Video input Display Resolution Record Resolution Display Frame Rate Record Frame Rate Audio input Audio output Alarm input Alarm output Record Mode Simplex/Duplex/Triplex...
  • Page 74: Qsee Product Warranty

    Q-SEE PRODUCT WARRANTY Thank you for choosing our products. All of our product users have a conditional free warranty repair service for hardware within 12 months starting from the purchase date, and a free exchange service within one month (valid for manufacturing defects). Permanent upgrading service is provided for the software.
  • Page 75: Customer Information Card

    QSTD2400 Series DVR User’s Manual Customer Information Card User’s Mr./Mrs. Name Company Name Postal Address Postal code Phone Number E-mail Model Number of Product Serial Number of Product Purchase Date Distributor...
  • Page 76 If you have questions: Mailing Address: DPS Inc. 8015 E. Crystal Dr Anaheim, CA 92807 Website: http://www.q-see.com Fax: 714-998-3509 Digital Video Recorder User Manual Contact Us: Customer Service: Phone: 877-998-3440 x 538 Email: cs@dpsi-usa.com Tech Support: Phone: 877-998-3440 x 539...

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