Q-See QR404 User Manual

Q-See QR404 User Manual

Q-see - digital peripheral solutions dvr user manual

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QR404
User's Manual
Contact Us:
Digital Peripheral Solutions, Inc.
8015 E. Crystal Drive
Anaheim, CA 92807
Website:
http://www.Q-See.com
Customer Service:
Phone: 877-998-3440 x 538
Email:cs@dpsi-usa.com
Tech Support:
Phone: 877-998-3440 x 539
Email:ts@dpsi-usa.com
Fax:
714-998-3509
Revised 3/1/2010

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Table of Contents
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Summary of Contents for Q-See QR404

  • Page 1 QR404 User’s Manual Contact Us: Digital Peripheral Solutions, Inc. 8015 E. Crystal Drive Anaheim, CA 92807 Website: http://www.Q-See.com Customer Service: Phone: 877-998-3440 x 538 Email:cs@dpsi-usa.com Tech Support: Phone: 877-998-3440 x 539 Email:ts@dpsi-usa.com Fax: 714-998-3509 Revised 3/1/2010...
  • Page 2: Table Of Contents

    2.2.3 Mouse Operation ... 5 Chapter 3: DVR Installation ... 6 3.1: Hard Drive Installation ... 6 3.2: Connecting Your DVR to Cameras and a Monitor ... 6 3.3: Connecting the Power Supply ... 6 Chapter 4: DVR Boot up ... 7 4.1: System Initialization ...
  • Page 3 6.2.1.1: Live ... 32 6.2.1.2: Replay ... 32 6.2.1.3: Setup ... 32 6.2.1.4: Logging Out of Net-Viewer ... 34 6.2.2: PTZ and Live Play Controls ... 34 Chapter 7: Specifications ... 35 Chapter 8: Appendix ... 36 QR404 User Manual...
  • Page 4 8.1: Operation Function Table ... 36 8.2: Setting up Alarm Record Mode ... 37 8.3: Troubleshooting ... 38 8.4: System Connections ... 39 8.5: Accessories Included ... 40 Q-See Product Warranty ... 41 Customer Information Card ... 42 QR404 User Manual...
  • Page 5 Warning: You may be subjected to severe electrical shock if you remove the cover of the DVR. 8. Handle DVR box carefully. If you accidentally drop your DVR on any hard surface, it may cause a malfunction. If the DVR doesn’t work properly due to physical damage, contact an authorized dealer for repair or exchange.
  • Page 6: Chapter 1: Dvr Features

    Save Files DVR Saves Real-Time Recording of Image Files to HDD Backup Files Supports DVR Backup of Recorded Image Files via USB Flash Drive and Hard Drive Playback Files Supports DVR single CH and Multiple CH Playback of Recorded Files...
  • Page 7: Chapter 2: Layout

    Pause/Play Frame by Frame, Dwell Time (Sequential Channel Switch) During Single Camera Display Play Recorded Video Move Right/Play Forward Stop Playback/Stop Manual Recording Start Manual Recording Enter Main Menu or Exit Menu Move Up Select Key/Edit Move Down Enter PTZ Control Mode QR404 User Manual Function...
  • Page 8: Rear Panel

    Audio Output Audio Signal Output (RCA Interface) Connection USB Port USB Mouse Connection VGA Port Connect to VGA Monitor USB 2.0 Port USB Device (Flash Drive, Hard Drive) Connection RS485 Interface Port Power Port Power Supply - DC12V 3A QR404 User Manual Function...
  • Page 9: 2: Remote Control

    2.2.2: Remote Control 2.2.3 Mouse Operation For your convenience, your Q-See DVR System can also be operated by a mouse in addition to the front panel controls and remote control. Action When your DVR is in Menu Lock mode, you can left click the mouse to generate a pop-up menu then click on any sub menu to generate a pop-up log in window.
  • Page 10: Chapter 3: Dvr Installation

    3.2: Connecting Your DVR to Cameras and a Monitor Connect camera cable to the Video Input port of the DVR. Connect the monitor to the Video Output port of the DVR using a BNC connector (See Rear Panel Section 2.2).
  • Page 11: Chapter 4: Dvr Boot Up

    Clicking on any area outside the pop-up menu will enable you to exit. Note: When the DVR does not detect a HDD, the first box in the Main Interface will display a character “H” and you will hear an accompanying alarm buzzer. To turn the alarm off, go to [Device manageAlarm setting].
  • Page 12: Chapter 5: Dvr Menu

    Recording Search Network Playback Rec. Search Detail File HDD Management Alarm Setting Device PTZ Setting Management Mobile Motion Time Setting User Password Video Setting System Language Select System Information System Maintenance QR404 User Manual File Backup E-Mail Setting Area Setting...
  • Page 13: Main Menu

    Menu button on the front panel of the DVR to enter into the Main Menu interface. Use the mouse or the FWD and REW button on your DVR’s front panel or remote control to navigate around the Main Menu Interface and select the icon of the program you wish to access (See Picture 4).
  • Page 14: 2: Record Setup

    The [AUDIO] button allows you to turn the audio input on or off. When the audio is turned off, the DVR system will not record audio and you will not hear sound during playback of your recorded events.
  • Page 15: 3: Network Setup

    The right click menu in the Main Interface mode (Picture 3) allows you to access the Main Menu interface (Picture 4). To set up the Network settings of your DVR, go to [Main Menu] [Network Set] to enter into [Network Setup] menu (Picture 7).
  • Page 16: 3: Static

    QR404 User Manual 5.2.3.3: STATIC When selecting Static as your Network type, you will need to set the Network setting on the DVR to match settings of your Router. command prompt on any computer attached to your Router by typing cmd into your Run program (Picture 9).
  • Page 17: 4: Port Forwarding

    To access the DVR from a remote computer over the internet you will need to forward port 80 and port 9000 of the Router the DVR is attached to, to the IP address of the DVR. You can get instructions on how to do this for most popular routers by going to www.portforward.com.
  • Page 18: 5: Pop-Ups & Activex Controls

    : If you cannot use HTTP port 80 or 9000 because it is being used by another program, or it is being blocked by your service provider, you can use another port in the same range. If you do so then you need to forward the IP address of the router to the other port, change the port in the DVR NETWORK settings and you need to add the port number after the IP address.
  • Page 19: 4: Recording Search

    1/2x, 1/4x, and 1/8x. You also have the option of searching through recorded video at a normal speed and pause and play frame by frame using the Playback control bar on your DVR system. When you have reached the end of your recorded files in search mode, your system will return to the previous menu.
  • Page 20: 5: Backup Recorded Files

    (Picture 23). Note that all files will be in an H264 format that can be converted to AVI using the Multi Player program that comes with the DVR or through the net-viewer program. Once converted, you can then view these files through any program that supports an AVI format.
  • Page 21: 6: Multi Player

    Picture 27. Click the button on the bottom of the multimedia player and the [Play- ] button to start playing the file. Multi-Media Player Menu Overview (Picture 27) QR404 User Manual (Picture 25) Date 0-60 Minute Time Quantum...
  • Page 22 Recorded File Menu Commands (Figure 1) All the windows Add window Start Delete Convert AVI On Screen Display Mute switch Volume adjust next to “The channel has sound data”. Click Apply then OK. Please QR404 User Manual (Picture 29) (Picture 31)
  • Page 23: 7: Device Management

    Please note that you will not be able to record any files to your HDD until it has been formatted after it has been installed in your DVR system. Clicking on the FORMAT HDD button will generate a prompt which warns “Formatting HDD will erase all data.
  • Page 24: 2: Alarm Set

    The HDD Loss alarm notification is designed to notify you when your system has its connection with your HDD or that there is some sort of breach which has occurred between your HDD and your DVR system. •...
  • Page 25: 3: Ptz Setup

    Receiver Address: indicates receiver’s email address. The email address is used to receive image transmitted from motion detection alarm of DVR. Please clear the images you have received as soon as possible to avoid overloading your email account. (Picture 37) 5.2.7.3: PTZ Setup...
  • Page 26: 4: Mobile Setup

    Main Menu then Devices then Mobile and enter your user name and password, and set the Server Port to 18004. This port also needs to be forwarded to the IP address of the DVR along with the ports from 5.2.3 Network Setup.
  • Page 27 Server address: Public IP address of router DVR is connected to. Web port: Same as the Server Port you setup in the DVR, it needs to be forwarded to the IP address of the DVR, setting range is between 1024 and 65535, the default setting is 18600. Note: this port is in addition to the ports used for standard remote access.
  • Page 28 QR404 User Manual (Picture 45) From left to right, the buttons on your main menu interface work with your PTZ camera as follows: Navigate video image Left, Right, Up, Down Zoom In and Zoom Out Increase or Decrease Focus Increase or Decrease Brightness...
  • Page 29 When accessing your DVR from a mobile phone using a Symbian operating system, follow these steps: 1. First you need to copy the “QQeye.CAB” file included on the Setup CD disk to your mobile phone. There are two different ways you can do this: a.
  • Page 30 Setup this product manual). Server Port:Same as the web port setting on the DVR, you need to forward this port from the Router to the DVR. Setting range is between 1024 and 65535, the default setting is 18600. Note: this port is in addition to the ports used for standard remote access.
  • Page 31: 6: Motion Detect

    Click the [Main menuSystemDate/Time] in turn to Enter into the time setup menu shown as Picture 60. In the Time Setup menu, you can modify your system date and time; set the date/time and time zone format, and enable daylight savings time. QR404 User Manual The [Motion...
  • Page 32: 2: Password

    Click on [Main menuSystemLanguage] to adjust your system’s Language preferences. The [System Language] menu will appear as illustrated in Picture 63. Choose the language you want to use on your DVR from the drop down menu then click [APPLY] button. The selection will be available after system Auto restarts.
  • Page 33: Menu Lock

    5.5: PTZ Control As dicussed in Section 5.2.7.3, you have the ability to connect a PTZ camera to your DVR system. To operate the PTZ camera once you have connected it to your system and configured it correctly following the directions in 5.2.7.3, you will need to access the PTZ Camera interface illustrated in Picture 67.
  • Page 34: Record

    QR404 User Manual 5.6: Record Right clicking on your mouse and clicking on [Start Record] from the pop up menu will allow you to start manual recording. 5.7: Stop Recording Right clicking on your mouse and clicking on [Stop Record] from the pop up menu will allow you to stop manual...
  • Page 35: Chapter 6: Net-Viewer Program

    5.2.3 Network Setup to ensure that your network configuration is correct, your system ports are forwarded correctly and ActiveX is enabled. Once you have entered in the correct information, you will be able to view your DVR remotely through the Net-Viewer program and you will see a live feed similar to the one depicted in Picture 70.
  • Page 36: 1: Menu

    (Picture 72). You are also able turn each channel off individually and adjust the parameters of your recorded images such as the quality and resolution. Audio recording controls can also be controlled through the [Recording Mode] menu. QR404 User Manual...
  • Page 37 ④ Network The [Network] tab in the Setup menu (Picture 76) will allow you to control the specific network configuration options. To ensure proper Network configuration settings, you should refer to Section 5.2.3 of this User Manual. QR404 User Manual...
  • Page 38: 4: Logging Out Of Net-Viewer

    (Picture 79) 5. Screen Capture: Captures a screen image and saves it to your PC 6. Record: Record images to your DVR system from Net Viewer 7. Channel Display Grid: allows you to choose from full screen, 4-Channel, 8 Channel and 16-Channel view mode 8.
  • Page 39: Chapter 7: Specifications

    Supports Mobile Phone Surveillance, Real-Time Live Monitoring via IE-Based Browser and/or Network and Remotely Setting DVR Parameters 10-15 W DC 12V;3A 50°F to 104°F (10℃ to 40℃) 10%~90% 11.25 x 8.75 x 2.25 in (299 × 223 × 57 mm) QR404 User Manual...
  • Page 40: Chapter 8: Appendix

    System Maintenance Network Network And Port Setting Setting Live Display Remote Recording Setting recording mode and status of DVR remotely Remote Playback Check local recording history via network Network PTZ Control Function Parameter Set Of DVR Remotely Network Download Backup recorded files via network...
  • Page 41: Setting Up Alarm Record Mode

    Video Loss When DVR is in recording mode, [ ] icon or [ ] icon will appear on the screen. But when there are [ ] icon and [ ] icons on the screen it indicates a motion alarm was triggered. When [ ] icon appears on the screen, that mean a hard drive alarm has occurred.
  • Page 42: Troubleshooting

    Q: Can the DVR have problems if it gets too hot? How can I prevent my system from over-heating? A: The DVR has a fan to help it dissipate heat while it is working. Please place the DVR in a place where there is good air circulation and away from high temperatures to increase the stability and product life of your DVR.
  • Page 43: System Connections

    QR404 User Manual 8.4: System Connections (Diagram is for reference only to show where to attach various devices to the DVR. The cameras, external alarms, USB flash drives, monitors and computers are not included with the standard DVR package)
  • Page 44: Accessories Included

    8.5: Accessories Included Power Cord Software CD Ethernet Cable Power Adaptor Remote Control USB Mouse QR404 User Manual User Manual BNC to RCA Cable...
  • Page 45: Q-See Product Warranty

    (3) Damage caused by acts of nature (e.g., earthquake, fire, etc). (4) Equipment damage caused by the maintenance of personnel not authorized by Q-See. (5) Product sold over 12 months ago.
  • Page 46: Customer Information Card

    Purchase Date Distributor The material in this document is the intellectual property of Q-See. No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without our company’s expressed written consent.

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