Q-See QR414 User Manual

Q-See QR414 User Manual

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QR414
User's Manual
Contact Us:
Digital Peripheral Solutions, Inc.
8015 E. Crystal Drive
Anaheim, CA 92807
Website:
http://www.Q-See.com
Customer Service:
Phone: 877-998-3440 x 538
Email:cs@dpsi-usa.com
Tech Support:
Phone: 877-998-3440 x 539
Email:ts@dpsi-usa.com
Fax:
714-998-3509
Revised 3/1/2010

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Summary of Contents for Q-See QR414

  • Page 1 QR414 User’s Manual Contact Us: Digital Peripheral Solutions, Inc. 8015 E. Crystal Drive Anaheim, CA 92807 Website: http://www.Q-See.com Customer Service: Phone: 877-998-3440 x 538 Email:cs@dpsi-usa.com Tech Support: Phone: 877-998-3440 x 539 Email:ts@dpsi-usa.com Fax: 714-998-3509 Revised 3/1/2010...
  • Page 2: Table Of Contents

    QR414 User Manual CONTENTS Chapter 1: DVR Features ........................2 Chapter 2: Layout ..........................3 2.1: Front Panel ................................... 3 2.2: Rear Panel ................................... 4 2.2.2: Remote Control ..............................5 2.2.3 Mouse Operation ..............................5 Chapter 3: DVR Installation ........................ 6 3.1: Hard Drive Installation ..............................
  • Page 3 QR414 User Manual 5.2.6: Multi Player ................................17 5.2.7: Device Management ............................19 5.2.7.1: HDD Management ............................19 5.2.7.2: Alarm Set ..............................20 5.2.7.3: PTZ Setup ..............................21 5.2.7.4: Mobile Setup ..............................22 5.2.7.5: Mobile Phone Access ........................... 22 5.2.7.6: Motion Detect ..............................27 5.2.8: System Function ..............................
  • Page 4 QR414 User Manual 8.1: Operation Function Table ............................36 8.2: Setting up Alarm Record Mode ..........................37 8.3: Troubleshooting ................................38 8.4: System Connections ..............................39 8.5: Accessories Included ..............................40 Q-See Product Warranty ........................41 Customer Information Card ......................42...
  • Page 5 This DVR has a built in fan that properly ventilates the system. 7. If there are any unusual sounds or smells coming from the DVR, unplug it immediately and contact Q-See. Warning: You may be subjected to severe electrical shock if you remove the cover of the DVR.
  • Page 6: Chapter 1: Dvr Features

    QR414 User Manual Chapter 1: DVR Features Function Brief Description Real-Time Supports Real-Time Surveillance via Monitor Monitoring Save Files DVR Saves Real-Time Recording of Image Files to HDD Backup Files Supports DVR Backup of Recorded Image Files via USB Flash Drive and Hard Drive Playback Files Supports DVR single CH and Multiple CH Playback of Recorded Files Network Supports Remote Surveillance by Multiple Users Simultaneously...
  • Page 7: Chapter 2: Layout

    QR414 User Manual Chapter 2: Layout 2.1: Front Panel Item Button Name Symbol Function Number When the “Red” Indicator Light Flashes, it Means the Hard Drive is Being Read or Written to POWER If the “Green” Indicator Light is on, the System is Getting Power INDICATOR IR Receiver Receives Signal from Remote Control...
  • Page 8: Rear Panel

    QR414 User Manual 2.2: Rear Panel Item Number Name/Symbol Description Function CH1-CH4 VIDEO INPUT Ch1-4 (BNC Interface) Connection VIDEO VIDEO Connect Monitor Output (BNC Interface) OUTPUT OUTPUT AUDIO INPUT Audio Input Audio Signal Input (RCA Interface) Connection AUDIO Audio Output Audio Signal Output (RCA Interface) Connection OUTPUT Ethernet Port Intranet and Internet Connection (RJ-45 Interface) ...
  • Page 9: 2: Remote Control

    Play Audio from Selected Camera MUTE Mute Audio 2.2.3 Mouse Operation For your convenience, your Q-See DVR System can also be operated by a mouse in addition to the front panel controls and remote control. Function Action When your DVR is in Menu Lock mode, you can left click the mouse to generate a pop-up menu then click on any sub menu to generate a pop-up log in window.
  • Page 10: Chapter 3: Dvr Installation

    QR414 User Manual Chapter 3: DVR Installation 3.1: Hard Drive Installation Caution: NEVER Install or remove the hard drive while the DVR is running! The model has a Hard Disk Drive (HDD) drawer. Please use key provided to open the drawer and insert the HDD as follows: (1) Remove screws and open DVR upper cover carefully;...
  • Page 11: Chapter 4: Dvr Boot Up

    QR414 User Manual Chapter 4: DVR Boot up 4.1: System Initialization After connecting the power adapter and turning on the power button, the system will boot-up and you will see a “System Initializing” message (See Picture 1). 4.2: Main Interface (Picture 1) Once the system initialization process is complete, the system will enter the main interface (See Picture 2).
  • Page 12: Chapter 5: Dvr Menu

    QR414 User Manual Chapter 5: DVR Menu 5.1: Main Menu At-a-Glance Color Set Camera Dwell Time Display Recording Search Network Playback Rec. Search Detail File File Backup HDD Management Alarm Setting E-Mail Setting Device PTZ Setting Management Mobile Area Setting Motion Time Setting User Password...
  • Page 13: Main Menu

    QR414 User Manual 5.2: Main Menu The right-click menu in the Main Interface mode (Picture 3) allows you to access the Main Menu interface (Picture 4). You can use the right click function of the mouse or the Menu button on the front panel of the DVR to enter into the Main Menu interface.
  • Page 14: 2: Record Setup

    QR414 User Manual Please note that any modifications you make through the Camera Setup interface will not be applied until you click the [APPLY] button at the bottom of the dialog box (Picture 5). Once you do this, you will then be prompted to save your settings, and you must click [OK] in order for the changes to take effect.
  • Page 15: 3: Network Setup

    QR414 User Manual of your SCHEDULE interface to adjust the recording options for all channels or from the channels specified in the drop down menu if you prefer to set the recording parameters for each individual channel separately. You are also given the option of setting up the date parameters of your scheduled recordings by choosing from the drop down menu on the bottom of your Schedule interface in the “From”...
  • Page 16: 3: Static

    QR414 User Manual 5.2.3.3: STATIC When selecting Static as your Network type, you will need to set the Network setting on the DVR to match settings of your Router. To do this, bring up the command prompt on any computer attached to your Router by typing cmd into your Run program (Picture 9).
  • Page 17: 4: Port Forwarding

    QR414 User Manual an IP address and be directed to whatever the current dynamic IP address is, so that you can always access the DVR by entering the same address. This DVR also supports the DDNS service provided by dyndns. You can get more information on how to use these services from the myq-see.com or www.dyndns.com website.
  • Page 18: 5: Pop-Ups & Activex Controls

    QR414 User Manual 5.2.3.5: Pop-Ups & ActiveX Controls To access the DVR through Internet Explorer after you have configured your network settings on your DVR to match the settings of your Router and forwarded your ports as discussed above, you will need to modify your browser controls to allow Pop-ups.
  • Page 19: 4: Recording Search

    QR414 User Manual If you get a error message that says the program cannot load because the publisher is unknown or the program is unsigned, go to internet explorer→Tools→Internet Options, then go to the “Advanced” tab (RED box in Picture 18). This will open the window in Picture 19.
  • Page 20: 5: Backup Recorded Files

    QR414 User Manual File List On the [Video search] menu mode, click [File list] and you will get a pop-up menu as shown in Picture 21. From here, you are able to search through the files associated with all the recorded material each channel has recorded. This feature allows you to view all of the available files by channel and type (all, normal, or alarm) and you can select each of these individual files by clicking on the box next to the name of the file.
  • Page 21: 6: Multi Player

    QR414 User Manual 5.2.6: Multi Player To open a file backed up to a USB drive, open the Multimedia Player program on your computer and click [File Local File] to find/select the backup file, and then click [open] button (Picture 24). This will generate a dialog box of all the files on your device or computer (should be .264 extension as illustrated in Picture 25).
  • Page 22 QR414 User Manual • Date is depicted in upper right hand corner as illustrated in Picture 27. Date represents the date current file selection was recorded. • The 24H recorded time line under the Date represents the time line base for recorded material. •...
  • Page 23: 7: Device Management

    QR414 User Manual 5.2.7: Device Management Device management allows you to configure the controls for the Hard Disk Drive, External Alarm, PTZ Cameras, Mobile Phone Monitoring, and Motion Detection. The Device Management interface (Picture 32) can be accessed through the Main Menu interface illustrated in Picture 4 by clicking on the [Device] button.
  • Page 24: 2: Alarm Set

    QR414 User Manual 5.2.7.2: Alarm Set Clicking on the ALARM icon in the Device Management interface (Picture 32) will allow you to configure your ALARM settings. Once you click on the icon a pop up Alarm Setup interface as illustrated in Picture 34 will appear and you will be able to configure the various settings directly through here.
  • Page 25: 3: Ptz Setup

    QR414 User Manual (Picture 35) (Picture 36) You can obtain the correct settings for your SMTP server and the SSL configuration of your mailbox at your mail server’s website (such as G-Mail, Yahoo, or others). Brief explanations of the information you need to obtain from your Email server are as follows: SMTP Port: indicates sender port of SMTP server.
  • Page 26: 4: Mobile Setup

    QR414 User Manual 5.2.7.4: Mobile Setup Clicking on the MOBILE icon in the Device Management interface (Picture 32) will allow you to configure your Mobile Phone settings. Once you click on the icon a pop up MOBILE Setup interface as illustrated in Picture 38 will appear. User Name: indicate user name of DVR.
  • Page 27 QR414 User Manual 2. Click the windows mobile folder (red box in Picture 39) and choose the file “QQeye” (Picture 40). Selecting the file generates a dialog box depicted by Picture 41. The default file location as shown in Picture 41 is “Device”;...
  • Page 28 QR414 User Manual (Picture 45) From left to right, the buttons on your main menu interface work with your PTZ camera as follows: Navigate video image Left, Right, Up, Down Zoom In and Zoom Out Increase or Decrease Focus Increase or Decrease Brightness p to Capture Screen Image...
  • Page 29 QR414 User Manual When accessing your DVR from a mobile phone using a Symbian operating system, follow these steps: 1. First you need to copy the “QQeye.CAB” file included on the Setup CD disk to your mobile phone. There are two different ways you can do this: a.
  • Page 30 QR414 User Manual The following information is required to set up access to your Symbian based mobile phone: Default Access Point:Input the access point. System default for the access point is GPRS connection. Server Address:Input the public IP address of the router the DVR is attached to (refer to section 5.2.3 Network Setup this product manual).
  • Page 31: 6: Motion Detect

    QR414 User Manual 5.2.7.6: Motion Detect Clicking on the MOTION icon in the Device Management interface (Picture 32) will allow you to configure your Motion Detection settings. Once you click on the icon a pop up MOTION DETECTION Setup interface as illustrated in Picture 57 will appear and you will be able to configure the various settings directly through here.
  • Page 32: 2: Password

    QR414 User Manual 5.2.8.2: Password Click on [Main menuSystemPassword] to adjust your system’s password settings. This will generate a Password Setup dialog box that will allow you to enable or disable password protection and also set up an administrator password (Picture 61). Turning your Password Enable setting to “On” will generate a User Password field and Administrator Password field to populate.
  • Page 33: Menu Lock

    QR414 User Manual 5.3: Menu Lock Your DVR is equipped with a Menu Lock feature to ensure that your settings and configurations are tamper-proof. Right clicking on your mouse and clicking on [Menu] the [Lock] from the popup menu will lock your DVR and you will be required to enter a password to unlock this feature as illustrated in Picture 66).
  • Page 34: Record

    QR414 User Manual 5.6: Record Right clicking on your mouse and clicking on [Start Record] from the pop up menu will allow you to start manual recording. 5.7: Stop Recording Right clicking on your mouse and clicking on [Stop Record] from the pop up menu will allow you to stop manual recording.
  • Page 35: Chapter 6: Net-Viewer Program

    QR414 User Manual Chapter 6: Net-Viewer Program 6.1: Enable Plug-Ins and Log-In to Net-Viewer Refer to Section 5.2.3.5 to ensure that your pop-up blockers are turned off and your ActiveX is enabled prior to running the Net-Viewer program. Once you have disabled your pop-up block option and enabled ActiveX, open an IE Browser window and input the IP address and web port of your DVR (i.e., http://172.18.6.202/)
  • Page 36: 1: Menu

    QR414 User Manual 6.2.1: Menu In the Net-Viewer Main Interface window illustrated in Picture 70, the Menu toolbar is on the top left hand side of the screen. The toolbar includes a button for [Live] video, the option to [Replay] video, access to your [Setup] controls and a [Logout] button.
  • Page 37 QR414 User Manual ② Alarm The [Alarm] tab in the Setup menu allows you to control the alarm options on the individual channels remotely via the Net Viewer program (Picture 73). Clicking on the drop down list of the I/O Alarm option for each Channel on the [Alarm] tab (Picture 73) will generate an Alarm Schedule interface which will allow you to configure the specific parameters of your alarm scheduled recording (Picture 74).
  • Page 38: 4: Logging Out Of Net-Viewer

    QR414 User Manual ⑤ Setting The [Setting] tab in the Setup menu (Picture 77) will allow you to control the Net-Viewer program settings. From this tab, you can set the path to where you would like to save screen capture images and other files by clicking on the “…”...
  • Page 39: Chapter 7: Specifications

    QR414 User Manual Chapter 7: Specifications Model Number QR414 Video System NTSC or PAL (Optional) Compression Format Video: H.264 Audio: 8kHz*16bit ADPCM 4-CH BNC Input / 2-CH BNC Output Video Input/Output Audio I/O 1-CH RCA Audio Input / 1-CH RCA Audio Output Display Resolution D1:704×576(PAL) 704×480 (NTSC) Frame Rate...
  • Page 40: Chapter 8: Appendix

    QR414 User Manual Chapter 8: Appendix 8.1: Operation Function Table TYPE TITLE DESCRIPTION Time Setting Setting system date, time and format and day-light saving time setting Language Select Setting system language Setting CH title and position; adjusting image color parameter value; setting CH Ch Setting display to ON / Off and time display/recording time overlaying to On/Off.
  • Page 41: Setting Up Alarm Record Mode

    QR414 User Manual Function In addition to illustrating picture, parenthesis generally indicate optional parameter; on [File List] mode, the button allows you to display the next page. Confirm The button allows you save the modification of parameter value. Menu The button allows you recover default value The option will be effective once Recover Default Button...
  • Page 42: Troubleshooting

    QR414 User Manual 8.3: Troubleshooting Q: What can I do if the system does not detect the HDD? A: Check the data and power cables and make sure they are securely connected. Q: I have changed the password but do not remember the new password. How can I access the system? A: If you forget the system password, enter 519070 into the password field to reset the password Q: I am not getting any video signal on the DVR.
  • Page 43: System Connections

    QR414 User Manual 8.4: System Connections (Diagram is for reference only to show where to attach various devices to the DVR. The cameras, external alarms, USB flash drives, monitors and computers are not included with the standard DVR package)
  • Page 44: Accessories Included

    QR414 User Manual 8.5: Accessories Included Power Cord Ethernet Cable Power Adaptor User Manual Software CD Remote Control USB Mouse BNC to RCA Video Cable...
  • Page 45: Q-See Product Warranty

    (3) Damage caused by acts of nature (e.g., earthquake, fire, etc). (4) Equipment damage caused by the maintenance of personnel not authorized by Q-See. (5) Product sold over 12 months ago.
  • Page 46: Customer Information Card

    Purchase Date Distributor The material in this document is the intellectual property of Q-See. No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without our company’s expressed written consent.

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