Gathering Device Logs With The Datacollect Command - Symantec NetBackup 5030 Troubleshooting Manual

Gathering device logs with the DataCollect command

NetBackup Appliance log file locations (continued)
Table 5-2
NetBackup appliance logs
NetBackup appliance device logs
See "About working with log files"
You can use the
DataCollect
gather device logs. You can share these device logs with the Symantec Support
team to resolve device-related issues.
Along with the operating system, IPMI, and storage logs, the DataCollect command
now collects the following logs as well:
Patch logs
■
Veritas File System logs
■
Test hardware logs
■
CPU information
■
Disk performance logs
■
Memory information
■
Hardware information
■
To gather device logs with the DataCollect command
1
Log on to the administrative NetBackup Appliance Shell Menu.
2 Open the Support menu. To open the support menu, use the following
command:
Main > Support
The appliance displays all the sub-tasks in the support menu.
Gathering device logs with the DataCollect command
Log file location
/tmp/DataCollect.zip
You can copy the DataCollect.zip to
your local folders using the Main >
Support > Logs > Share Open
command.
on page 48.
command from the
Main > Support
Working with log files 54
shell menu to