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Symantec NetBackup 5230 Installation Manual

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Symantec NetBackup 5230
Appliance Hardware

Installation Guide

Release 2.6.1
21340446

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Summary of Contents for Symantec NetBackup 5230

  • Page 1: Installation Guide

    Symantec NetBackup 5230 Appliance Hardware Installation Guide Release 2.6.1 21340446...

  • Page 2: Legal Notice

    Copyright © 2015 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo and NetBackup are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
  • Page 3 Symantec Corporation 350 Ellis Street Mountain View, CA 94043 http://www.symantec.com Printed in the United States of America. 10 9 8 7 6 5 4 3 2 1...

  • Page 4: Technical Support

    The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates.

  • Page 5: Customer Service

    ■ Recent software configuration changes and network changes ■ Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/business/support/ Customer service Customer service information is available at the following URL: www.symantec.com/business/support/...
  • Page 6 Support agreement resources If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows: Asia-Pacific and Japan customercare_apac@symantec.com Europe, Middle-East, and Africa semea@symantec.com North America and Latin America...
  • Page 7 Removing the protective film from the storage shelf ......32 Installing the Symantec Storage Shelf guide rails ........ 33 Installing the Symantec Storage Shelf into a rack ........ 35 Installing the NetBackup appliance guide rails ........35 Installing the NetBackup appliance into a rack ........37...
  • Page 8 Chapter 6 Verifying the operation of the appliance and configuring IPMI ............44 Hardware verification and turning on the NetBackup 5230 appliance and storage shelf ..............44 Turning on the storage shelves ............45 Turning on the appliance ............... 46 Configuring the IPMI from the NetBackup Appliance Shell Menu ....

  • Page 9: Chapter 1 Introduction

    The appliance also provides eight data and parity disk drives that vary in storage capacity. These disk drives are located in slots 4 through 11 in the appliance front panel. Refer to the Symantec NetBackup 5230 Appliance and Symantec Storage Shelf Product Description for descriptions of the storage capacities that are available.

  • Page 10: Appliance Front Panel

    The system disk drives are circled in red. The storage disk drives are circled in yellow. The NetBackup 5230 may not require a Symantec Storage Shelf to provide storage. The standard appliance contains 1-TB storage disks which provide 4-TB of formatted storage capacity.
  • Page 11 Introduction Appliance front panel NetBackup Appliance front panel controls and features (continued) Table 1-1 Number Description Hard drive activity LED System ID button with integrated LED System cold reset button (turns off power instantly) NIC4/eth3 activity LED (on when linked; flashes when in use at the rate of speed) NIC3/eth2 activity LED (on when linked;...

  • Page 12: Appliance Rear Panel

    Introduction Appliance rear panel Disk drive module LEDs (continued) Table 1-2 Number Description Color Indication Activity LED Not lit Solid green The disk has spun down. Blinking green No disk activity. Blinking green occasionally The disk spins up. Commands are processed.

  • Page 13: Pcie Riser Assemblies And Slot Numbers

    Introduction PCIe riser assemblies and slot numbers NetBackup Appliance rear panel Table 1-3 Number Function 1, 2 Power Supply Modules #1, #2 Starting with NetBackup Appliance release 2.6.0.2, the eth0/NIC1 port can be configured and used in your network for backup jobs. If you decide to use this port for backups, you must configure the remote management (IPMI) port to access the appliance.

  • Page 14: Storage Shelf Front Panel

    14. Storage shelf front panel The Symantec Storage Shelf front panel contains 16 disk drives that are configured in a RAID 6 array. Each of the 16 drives slot contains a drive bay, a drive release button, and two LEDs.

  • Page 15: Storage Shelf Rear Panel

    15. Storage shelf rear panel The rear panel of the Symantec Storage Shelf contains two I/O modules and two power supplies. The I/O modules make the storage capacity in the storage shelf available to the RAID controller in the NetBackup Appliance. This section provides...
  • Page 16 Introduction Storage shelf rear panel Storage Shelf rear panel Table 1-6 Number Element Details SAS_IN port LED Not lit - no link available Solid green - link available Flashes green - activity Red - power supply failure SAS_IN port Connected to the NetBackup Appliance SAS_OUT port Connected to a second storage shelf, if used SAS_OUT port LED...

  • Page 17: About Ipmi Configuration

    Introduction About IPMI configuration Note: When the Symantec Storage Shelf starts, the primary I/O module (on the left side of the rear panel) starts first. Its LED turns green a few seconds after the start. The LED of the secondary I/O module (on the right of the rear panel) starts after the primary module is operational.

  • Page 18: Product Documentation

    Introduction Product documentation How does IPMI work? When an appliance is powered off or cannot be accessed using the network interface Symantec NetBackup Appliance Remote Management Port Out of band management using IPMI Remote Management Console Some of the main uses of IPMI are the following: Manage an appliance that is powered off or unresponsive.
  • Page 19 Introduction Product documentation Table 1-7 Table 1-8 list documents for the NetBackup 5230 Appliance and the Symantec Storage Shelf. NetBackup Appliance and Symantec Storage Shelf hardware-related Table 1-7 documentation Document Description Symantec NetBackup 5230 Describes all aspects of the appliance and the attached storage shelf.

  • Page 20: Chapter 2 Installation Requirements

    Prerequisites for IPMI configuration ■ Power supply overview The appliance and the Symantec Storage Shelf each have two power modules, which connect to the main AC power source. Both modules, on both devices, provide redundant power in case of failure.

  • Page 21: Electrical Safety

    Installation requirements Electrical safety Power values Table 2-1 Subcomponent Appliance Storage Shelf Maximum power consumption 750 W 580 W AC voltage range 90 V to 132 V 100 V to 240 V 180 V to 264 V AC frequency range 47 Hz to 63 Hz 50 Hz to 60 Hz The appliance has two power modules that provide redundancy.

  • Page 22: Environmental Checklist

    Installation requirements Environmental checklist To keep a convective air flow between the cabinet and the equipment room, ■ ensure there are no obstructions on all sides of the cabinet. The applince takes in air from the front panel and circulates the air through the system.

  • Page 23: Prerequisites For Ipmi Configuration

    The remote management port can auto-negotiate its link speed of up to 1 Gbps ■ for 5230 appliances. Note: If the IPMI is connected to a managed switch port, Symantec recommends configuring the switch port to auto-negotiation. If a firewall exists between the appliance and the remote devices that manage ■...
  • Page 24 Installation requirements Prerequisites for IPMI configuration 5127 5900 KVM CLI 7578 RMM CLI 7582 Note: If you have a private internal network, remember to configure the settings accordingly in your network address translation (NAT). The remote management port must be configured as a DHCP or static address. ■...

  • Page 25: Chapter 3 Preparing For Hardware Installation

    Chapter Preparing for hardware installation This chapter includes the following topics: Tools ■ About hardware installation ■ Environmental specifications ■ ESD-preventive measures ■ Ensuring rack readiness ■ Checking the shipping packages ■ Tools The following tools and supplies are required for hardware installation. Phillips screwdrivers M3-M6 ■...

  • Page 26: About Hardware Installation

    Other rails may have different lengths. The width of the appliance is 19” (482.6mm). The rack rails that are provided for the Symantec Storage Shelf are extensible to 36” (914mm). This distance is the maximum depth that is allowed between rack posts.

  • Page 27: Environmental Specifications

    Preparing for hardware installation Environmental specifications Plug the two power cables which are provided for each device into appropriate ■ AC power supplies. Turn on the storage shelf first, and let it initialize. If you have two storage shelves, ■ turn on the storage shelf that is not connected to the appliance.

  • Page 28: Esd-Preventive Measures

    ESD-preventive clothes provide the best protection, followed by a protective grounded wrist strap, and lastly by protective gloves. Symantec recommends that you wear ESD-preventive clothes if they are available. If they are not available, wear a protective grounded wrist strap, or if a wrist strap is unavailable, protective gloves.

  • Page 29: Checking The Shipping Packages

    Other rails may have different lengths. The width of the appliance is 19” (482.6mm). The rack rails that are provided for the Symantec Storage Shelf are extensible ■ to 36” (914mm). This distance is the maximum depth that is allowed between rack posts.
  • Page 30 Preparing for hardware installation Checking the shipping packages Before you unpack the devices, perform the following checks. To check devices before unpacking Verify that the quantity of the packages which were received matches the shipping documentation quantity. Check that the packages are intact. If the packages are severely damaged or are wet, perform Step 4.

  • Page 31: Chapter 4 Installing Hardware Into Racks

    Precautions - heavy equipment Warning: Inappropriate handling of NetBackup components can result in serious injury, equipment damage, or both. A NetBackup 5230 appliance weighs 52 lbs (23.58 kg), with disks installed. A Symantec Storage Shelf weighs about 71.7 lbs (32.5 kg) with disks installed. Use appropriate practices, techniques, and tools when handling these components.

  • Page 32: Removing The Protective Film From The Storage Shelf

    Weight: 32.5 kg (71.7 lbs) ■ The rack rails that are provided for the Symantec Storage Shelf are extensible to 36” (914mm). This distance is the maximum depth that is allowed between rack posts. If the distance between rack posts is longer than 36” (914mm) the rails and the appliance cannot be properly installed.

  • Page 33: Installing The Symantec Storage Shelf Guide Rails

    33. Installing the Symantec Storage Shelf guide rails The Symantec Storage Shelf is shipped with left and right mounting rails. These rails install in a standard 19-inch rack. The front plates of the rails are marked left and right. Two-inch lips on the bottoms of the rails provide a shelf on which the storage system sits.
  • Page 34 Location of a second screw to hold the storage shelf to the rack. Locate the left mounting rail in the box in which the Symantec Storage Shelf is shipped. The mounting plate at the front end of the rail is marked Front Left.

  • Page 35: Installing The Symantec Storage Shelf Into A Rack

    Installing the Symantec Storage Shelf into a rack Caution: Due to the weight of the units, Symantec recommends that storage shelves be installed at or near the bottom of the rack. Warning: A Symantec Storage Shelf weighs about 71.7 lbs (32.5 kg). Use appropriate practices, techniques, and tools when handling these components.
  • Page 36 Installing hardware into racks Installing the NetBackup appliance guide rails Determine the installation positions of the guide rails in the rack. ■ This list describes the components of the drawing. Number Description Captive screw that connects the appliance to the rack. Blue peg that connects the rail bottom to the rack.

  • Page 37: Installing The Netbackup Appliance Into A Rack

    Installing hardware into racks Installing the NetBackup appliance into a rack To install the rack rails Identify the one U on each side of the rack where you decided to install the rails. Verify that there is one complete U available under the U used for rail installation.
  • Page 38 Installing hardware into racks Installing the NetBackup appliance into a rack To install the NetBackup appliance into a rack Verify that the guide rails are properly installed and securely fastened. Insert two snap-in screw locks into the rack immediately underneath the guide rails.

  • Page 39: Chapter 5 Cable Connections

    ■ The NetBackup appliance and storage shelves currently ship with two AC power cords. To improve the power distribution within a rack environment, Symantec will ship two of the Power Distribution Unit (PDU) compatible cords (C13-C14) instead of the AC power cords. The transition to the new cords will be gradual.

  • Page 40: Connecting The Vga Cable

    Connecting the network cables The networking ports are accessed on the rear panel of the device. The remote management port is for use by Symantec Technical Support staff or by approved field service technicians. The following picture shows the layout of the network ports.

  • Page 41: Connecting The Appliance To One Or More Storage Shelves

    Cable connections Connecting the appliance to one or more storage shelves “Connecting the small form-factor pluggable (SFP+) transceivers” on page 42. Connecting the appliance to one or more storage shelves The SAS RAID controller PCIe card is inserted in Slot 1 of PCIe Riser Assembly 2.

  • Page 42: Connecting The Small Form-Factor Pluggable (Sfp+) Transceivers

    Cable connections Connecting the small form-factor pluggable (SFP+) transceivers Connecting the small form-factor pluggable (SFP+) transceivers The NetBackup appliance requires an SFP Fibre Channel adapter to be plugged into the Fibre Channel ports if the appliance uses a Fibre Channel plug-in. The adapter allows usage of both optical and copper Fibre Channel cables.

  • Page 43: Connecting The Power Cables

    Cable connections Connecting the power cables Do not bend the optical fiber into a circle with a radius less than 5 cm. Otherwise, ■ the optical fiber may be damaged, which reduces the system performance or causes data loss. To connect optical fibers Put on proper ESD-preventive gloves or wrist straps.

  • Page 44: Chapter 6 Verifying The Operation Of The Appliance And Configuring Ipmi

    Chapter Verifying the operation of the appliance and configuring IPMI This chapter includes the following topics: Hardware verification and turning on the NetBackup 5230 appliance and storage ■ shelf Turning on the storage shelves ■ Turning on the appliance ■...

  • Page 45: Turning On The Storage Shelves

    Installation confirmation Table 6-1 Component Correct installation Incorrect installation Symantec Storage Shelf The storage shelf is placed The storage shelf is securely in the lowest portion insecurely mounted or of the rack cabinet. mounted too high within the rack cabinet.

  • Page 46: Turning On The Appliance

    Wait until the storage shelf system power LED and the global enclosure status LED on the front panel are green. Make sure that the disk status and activity LEDs on each disk drive are green. If they are not green, contact Symantec Technical Support.
  • Page 47 Verifying the operation of the appliance and configuring IPMI Turning on the appliance Turn on the appliance, using the power button which is located on the right side of the front panel. Determine if the NetBackup appliance is running properly. Check the Status LED (1), and Activity (2) LED on the installed disk drives ■...

  • Page 48: Configuring The Ipmi From The Netbackup Appliance Shell Menu

    NIC2 activity LED Check the power supply module LEDs on the rear panel. Each module has ■ one LED. “Hardware verification and turning on the NetBackup 5230 appliance and storage shelf” on page 44. Configuring the IPMI from the NetBackup Appliance...
  • Page 49 Verifying the operation of the appliance and configuring IPMI Configuring the IPMI from the NetBackup Appliance Shell Menu To configure IPMI from the NetBackup Appliance Shell Menu Before starting the IPMI configuration, obtain the following information for the appliance for which you want to configure the IPMI: IP address IP address for the remote management port so that the default static IP address of the remote management port can be changed.

  • Page 50: Accessing And Using The Symantec Remote Management Interface

    Accessing and using the Symantec Remote Management interface The IPMI Web interface is known as Symantec Remote Management in NetBackup 5220 and later appliances: You can use the Symantec Remote Management interface to log on to the NetBackup Appliance Shell Menu.
  • Page 51 Verifying the operation of the appliance and configuring IPMI Accessing and using the Symantec Remote Management interface To access and use the IPMI Web interface from a remote computer Log on to a remote computer in the network and open a supported Windows browser.
  • Page 52 Verifying the operation of the appliance and configuring IPMI Accessing and using the Symantec Remote Management interface This opens a JViewer application that enables you to remotely monitor and control the appliance. This requires Java Runtime Environment (JRE) version 6.0 or later. Install Java (as needed).

  • Page 53: Rack Front

    Verify that the eight storage disks, in slots 4 to 11, are installed securely. ■ Verify that the Symantec Storage Shelves, if used with the appliance, are securely installed. All shelves should be installed beneath the appliance to prevent the rack from tipping.
  • Page 54 Hardware Checklists Rack rear Requirements for hardware accessible from the rack rear Table A-2 Yes, No, N/A Tasks Verify that the back of each appliance and storage shelf is secured in the rack. Verify that the power cords that are connected to each appliance are connected to a 240-VAC power source.

  • Page 55: Index

    10 NetBackup 5230 Appliance 10 system disk drives 10 storage shelf 15 cables IPMI configuration 48 connecting a VGA cable to a NetBackup 5230 about 17 Appliance 40 prerequisites 23 connecting network cables to a NetBackup 5230 Appliance 40...
  • Page 56 Appliance 41 safety electrical 21 heavy equipment 38 power cables 44 SAS cables connecting a NetBackup 5230 Appliance and a storage shelf 41 SFP+ connecting to fiber cables 42 small form-factor pluggable (SFP+) transceivers 42 specifications NetBackup 5230 Appliance 27...

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