Chapter 6 Fault-Finding; System Problems; Fault-Finding Guide; Technical Help Line - Paxton Switch2 Installation Manual

Chapter 6 Fault-finding

System problems

Fault-finding guide

Sometimes problems occur during installation. It is important to be able to find the
problem and a fix quickly.

Technical help line

Feel free to contact the Technical help line.
Before calling, run through the following
• Be prepared to give out company details
• Be next to or very near to the system in question
• Have a copy of the instructions ready to hand
• Have the Switch2 control unit serial number to hand
• Have appropriate tools ready to use.

Reset procedure

To set the Switch2 control unit back to its factory settings:
• Disconnect the power
• Disconnect the
• Insert a wire link between the
• Reconnect the power (the unit will bleep 4 times)
• Disconnect the power, remove the link wire
• Reconnect the
(the unit will bleep 3 times per second)
* IMPORTANT *
When checking equipment connected to the control unit, be sure that all other
input/output devices are disconnected. This aids the fault-finding process by testing and
proving a single part of the system.
Chapter 6 Fault-finding
System problems
Reset procedures
GREEN and MAUVE
GREEN
GREEN and MAUVE
wires from the reader or keypad
and MAUVE terminals
wires and then reconnect the power
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