7
Warning and error messages
Warnings
Error messages
Table 10: Warning and error messages
No.
Message
1xx system error
W102 Timeout of EEPROM basic unit
W104 One EEPROM parameter initialized
W106 EEPROM parameter initializing
W110 Clock not set
W122 No answer from bus module
W125 I/O module disconnected
W126 Protocol not supported by I/O module
software
W127 Wrong bootloader version
E130 The sniffer line is not connected
E131 Wrong parameter in the sniffer line
E132 Unsupported old sniffer line
During operation, the display shows information that helps you operate the device. Mea-
surements are displayed along with current device modes, operating instructions as well
as warnings and error messages.
The device is equipped with extensive self-diagnostic functions. If the electronics detects
a faulty state, the device will show this as far as possible on the display and will interrupt
operation when necessary.
Warnings warn of device modes that can impair the accuracy of measurements. Operation
of the device is not interrupted.
Pressing the "X" button acknowledges the warning.
Errors are events that the device cannot correct itself and that force interruption of its op-
eration. The error message consists of a number and a descriptive text.
If you have eliminated the cause of the error, then start operation again by pressing the
button
.
The following table displays all the warnings and error messages. It states possible causes
for the malfunction and instructions on troubleshooting.
Possible error sources
Basic unit EEPROM defective.
– A new parameter was introduced by a software
update.
– If the message occurs constantly during running
up, the EEPROM on the basic unit is defective.
– A software update introduced new parameters.
– The motherboard was replaced.
– If the message occurs constantly during running
up, the EEPROM on the basic unit is defective.
Clock jumper not set, battery empty or clock defec-
tive.
BUS module disconnected.
I/O module is disconnected.
The I/O module software does not support the se-
lected HLD5000 protocol.
The boot loader software is not compatible with the
application.
The sniffer line can not be addressed by the basic
unit.
The parameters stored in the sniffer line are wrong. Please contact INFICON customer service.
An old sniffer line is connected which is not
supported.
Troubleshooting
Please contact INFICON customer service.
– Confirm the warning.
– Check whether the factory settings correspond with
the new parameter of your application.
– Please contact INFICON customer service.
– Confirm the warning.
– Check whether the settings correspond with your
application.
– Please contact INFICON customer service
Please contact INFICON customer service.
Check the connection to the BUS module.
Check the connection to the I/O module.
Make a software update of the I/O module to a newer
version.
Please contact INFICON customer service.
– Check the connection of the sniffer line with the ba-
sic unit (disconnect and reconnect; if possible try a
different sniffer line).
– If the problem persists, please contact INFICON cus-
tomer service.
Use a current sniffer line.
7 Warning and error messages
57
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