When the original destination is:
•
ICD Group
•
UM Group
•
VM Group (DTMF/DPT)
•
DISA
*1
•
PS Ring Group
*2
•
External Pager (TAFAS)
•
Other PBX Extension (TIE with no PBX Code)
*1
Intercept Routing for DISA will redirect a call only if all of the Direct Inward System Access (DISA) ports are busy. If Intercept Routing
is activated after a call from DISA reaches the destination extension, the Intercept Routing settings assigned to that extension will
be applied.
By assigning the forward destination of a Virtual PS to a PS Ring Group or external pager, and assigning Intercept Routing destinations
*2
to the Virtual PS, calls to these destinations will be redirected to the Intercept Routing destination of the Virtual PS.
Document Version 2016-03
The ICD Group Overflow destination assigned to the
group. (® 10.1.5 ICD Group Features—Overflow)
® 11.5.1 PBX Configuration—[3-5-1]
Group—Incoming Call Distribution Group—Group
Settings—Overflow No Answer—
Manual Queue Redirection—Destination-Day,
Lunch, Break, Night
The destination assigned to the first extension of the
UM group.
The destination assigned to the first extension of the
VM group.
If all DISA ports are busy when a call is made using
DISA, one of the following can be selected through
system programming:
•
•
•
® 13.3.1 PBX Configuration—[5-3-1] Optional
Device—Voice Message—DISA System—Option
1—
are busy
Not assignable (Intercept Routing is not available.)
*2
The Available Intercept Destination is:
Disable: Busy tone is sent to the caller. When
using an analog CO line, a ringback tone is sent.
Operator: The call will be redirected to the
operator.
AA-0, AA-9: The call will be redirected to the
destination assigned to that AA number.
DISA Intercept—Intercept when all DISA ports
10.1.12 Intercept Routing
Time out &
Feature Manual
203