Panasonic KX-TVM50 Programming Manual page 71

Voice processing system acd report server
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Manual Night: The Call Service programmed for night mode is used, regardless of the current time
mode.
Manual Lunch: The Call Service programmed for lunch mode is used, regardless of the current time
mode.
Manual Break: The Call Service programmed for break mode is used, regardless of the current time
mode.
PBX Control: The current Call Service used by the Service Group is determined by the settings
made for the current time mode (day, night, lunch, break). The VPS will change time modes according
to when the PBX changes time modes (APT/DPT Integration only).
Feature Manual References
2.4.6 Service Mode
Call Service
Call Service For Day, Night, Lunch, and Break
A call service is a group of parameters that determine how calls are handled throughout the day. Each
Service Group (therefore each port and trunk) can have a different call service for each time mode
(day, night, lunch, break). One of 4 incoming call services (Voice Mail, Automated Attendant,
Interview, or Custom Service) can be assigned to each call service.
Company Greeting No.
Specifies the company greeting to be heard by callers. The System Greeting is "Good Morning/
Afternoon/Evening. Welcome to the Voice Processing System". Each call service can have its own
setting.
Value Range
None, 1–32, System
Feature Manual References
2.2.13 Company Greeting
Incoming Call Service
Specifies the incoming call service used to handle calls.
Note
When you select Interview Service, an Interview Mailbox number should also be specified.
When you select Custom Service, a Custom Service number should also be specified.
The System Manager can change the "Incoming Call Service" after logging in to his or her
mailbox (see 3.1.6 Changing the Company Greeting and Incoming Call Service Setting in
Feature Manual).
Value Range
Voice Mail, Auto. Atten., Interview, Custom
Feature Manual References
2.2.6 Call Services
2.3 Port/Trunk Service
Programming Manual
71

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