Applications
3
Enter contact information.
•
: Add an image.
•
/
: Add or delete a contact field.
4
Tap SAVE.
To add a phone number to the contacts list from the keypad, open the Apps screen and tap
Phone. If the keypad does not appear on the screen, tap
number and tap Add to Contacts.
To add a phone number to the contacts list from received calls, open the Apps screen and tap
Phone → LOG → a contact → CREATE CONTACT.
Importing contacts
Import contacts from storage services to your device.
On the Apps screen, tap Contacts → MORE → Settings → Import/Export contacts →
IMPORT and select an import option.
Searching for contacts
On the Apps screen, tap Contacts.
Use one of the following search methods:
• S croll up or down the contacts list.
• D rag a finger along the index at the right side of the contacts list to scroll through it
quickly.
• T ap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
• : Add to favourite contacts.
• /
: Make a voice or video call.
•
: Compose a message.
•
: Compose an email.
to open the keypad. Enter the
49
Need help?
Do you have a question about the SM-J500F and is the answer not in the manual?
Questions and answers
Tried a hard rock clean sweep and now cannot get the phone in setup mode
Cannot reset Galaxy J5
To reset a Samsung Galaxy J5 (SM-J500F), follow these steps:
1. Using the Settings Menu:
- Go to Settings > Backup & Reset.
- Select Factory Data Reset.
- Tap Reset Device and confirm.
2. Using Hardware Buttons (if the phone is unresponsive):
- Turn off the phone.
- Press and hold the Volume Up, Home, and Power buttons together.
- Release all buttons when the Samsung logo appears.
- Use the Volume buttons to navigate to Wipe data/factory reset and press the Power button to confirm.
- Select Yes – delete all user data and confirm.
- After the reset, select Reboot system now.
3. Using a Secret Code (Caution: This erases all data immediately):
- Dial `*2767*3855#` from the phone app.
This will restore the phone to factory settings, removing all data and installed applications.
This answer is automatically generated