Hold Recall; Consultation Hold - Samsung iDCS500 User Manual

Samsung iDCS500
Note:
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If the destination station does not have any free CALL or line keys, you will
hear No More Calls tone and must return to the other party by pressing the
TRSF key or the RETURN soft key.
§
Internal calls cannot be held remotely.

HOLD RECALL

If you leave a call on hold longer than the system hold timer, it will recall your
extension. The key that the call appears on will have a slow flashing amber
light.
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When your phone rings, lift the handset or press the ANS/RLS key to
answer the recall.
If you do not answer this recall within a pre-programmed period of time, it will
go to the system operator.

CONSULTATION HOLD

When you are talking on an outside line and it is necessary to consult with
another extension:
1. Press the TRSF key and receive transfer dial tone. Your call is placed on
transfer hold.
2. Dial the extension number.
3. Consult with the extension user.
4. Press the TRSF key to return to the outside party or hang up to transfer
the outside call to the extension.
Note: Repeatedly pressing the TRSF key will toggle between the outside caller
and internal extension.
DCS (Euro) Keyset User Guide
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