Troubleshooting; General Use; Making And Receiving Calls - Panasonic KX-NT700 Operating Instructions Manual

Troubleshooting

Troubleshooting
T
r
If you are experiencing trouble, refer to the information in this section. Before troubleshooting, confirm all
o
connections (see page 25) and confirm that the AC outlet or PoE device to which the unit is connected to is
u
receiving power.
b
l
e

General Use

s
h
o
Issue
o
t
The display is blank.
i
n
g
The unit is not performing
properly.

Making and Receiving Calls

Issue
I cannot make IP calls.
66 Operating Instructions
Possible Cause & Solution
•
The unit is not receiving power.
→
The unit is not designed to function when there is a power
failure. Make sure that the unit is connected to the AC
outlet and receiving power. If using PoE, confirm that the
device supplying PoE is receiving power and that the LAN
cable is properly connected.
•
Cables or cords are not connected properly.
→
Check all connections.
•
An error has occurred.
→
Reset the unit. Disconnect the unit from the AC outlet, wait
10 seconds, then connect the AC adaptor again. If using
PoE, disconnect the LAN cable, wait 10 seconds, then
connect the LAN cable again.
Possible Cause & Solution
•
The IP line is not selected.
→
Before dialing, confirm that "IP" is shown in the
upper-right corner of the display. Press the center function
button ([F2]) to change the line if necessary.
•
The IP address was entered incorrectly.
→
Confirm that you have entered the IP address of the other
party correctly.
•
The "Operation Mode" setting is not correct.
→
Change the setting to "Peer to Peer" if you want to
make or receive peer to peer IP calls (i.e., calls made by
specifying the called party's IP address).
→
Change the setting to "IP-PBX" if you want to make or
receive intercom and outside calls as a SIP extension (i.e.,
calls made by specifying the called party's SIP extension
number or SIP URI).
→
When the setting is "USB Audio", you cannot make or
receive IP calls. Change the setting to "Peer to Peer"
or "IP-PBX".
•
Consult your system administrator.
Reference
page 25
page 25
page 25
Reference
page 33
page 34
page 29
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Document Version 2011/06