Troubleshooting - Panasonic KX-HDV430 Operating Instructions Manual

Troubleshooting

Common Issues and Solutions
General Use
Issue
The display is blank.
The unit is not
performing properly.
I cannot hear a dial
tone.
I cannot cancel the
phonebook lock.
I forgot my password.
The date and time are
not correct.
The Message/Ringer
lamp is lit.
The KX-HDV20 will
not turn on.
Possible Cause
The unit is not receiving power.
Cables or cords are not
connected properly.
Your connection settings are
incorrect.
An error has occurred.
—
The password you entered was
incorrect.
—
—
You received a voice message
while you were on the phone or
away from your desk.
The KX-HDV430 is receiving
power via Power-over-Ethernet
(PoE).
Solution
The unit is not designed to function
when there is a power failure. Make
sure that the device supplying PoE
is receiving power and that the
Ethernet cable is properly
connected. (If you are using a PoE
hub, the number of devices that you
can connect simultaneously is
limited by the amount of power
supplied by the hub.) If an AC
adaptor is connected, confirm that
the AC adaptor is connected and
receiving power.
Check all connections.
R Consult your administrator to
confirm that your settings are
correct.
R If the problem persists, consult
your dealer.
Restart the unit.
Confirm that the LAN cable is
properly connected.
Enter the correct password.
Consult your administrator or dealer.
Adjust the date and time of the unit.
Check the voice message.
Connect the KX-HDV430 to an AC
power outlet using the optional AC
adaptor.
Appendix
97