Samsung HT-J7750W User Manual page 59

Symptom
~ The product is not
working.
(Example: The power
goes off or you hear a
strange noise.)
~ The Product is not
working normally.
You have forgotten the
rating level password.
Can't receive radio
broadcasts.
While listening to TV audio
through the product, there
is no sound.
"Not Available" appears on
screen.
If the HDMI output is set to
a resolution your TV cannot
support (for example,
1080p), you may not see a
picture on your TV.
No HDMI output.
Abnormal HDMI output
appears on the screen.
BD-LIVE
The home cinema cannot
connect to the BD-LIVE
server.
When using the BD-LIVE
service, an error occurs.
✎
When the factory default settings are restored, all stored user BD data is deleted.
~ Press and hold the remote control's e (EXIT) button for 5 seconds in STANDBY
mode. This will reset the unit.
- Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
~ With no disc in the product, press and hold the product's @ button for longer than
5 seconds. INIT appears on the display and all settings will return to their default
values.
- Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
~ Is the antenna connected properly?
~ If the antenna's input signal is weak, install an external FM antenna in an area with
good reception.
~ If you press the OPEN/CLOSE ^ button while listening to TV audio using the
D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and the TV
audio is muted.
~ The feature is unavailable or the action cannot be completed at this time because:
1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn't support the feature (e.g., angles)
3. The feature is not available at the moment.
4. You've requested a title or chapter number or search time that is out of
range.
~ Press and hold the @ button on front panel for more than 5 seconds with no disc
in the product. All settings will revert to their factory settings.
~ Check the connection between the TV and the HDMI jack of the product.
~ Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.
~ If random noise appears on the screen, it means that TV does not support HDCP
(High-bandwidth Digital Content Protection).
~ Test whether the network connection is active by using the Network Status
function.
~ Check whether a USB memory device is connected to the product.
~ The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 50)
~ See if the BD-Live Internet Connection option is set to Allow(All).
~ If all above fails, contact the content provider or update to the latest firmware.
~ The USB memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 50)
59
- English
Check/Remedy