Panasonic KX-TDA50 Feature Manual page 66

3.1.22 CTI (Computer Telephony Integration)
When using Third Party Call Control, the server controls the "client" PCs. Depending on the CTI software
being used, the CTI Server can determine how calls are distributed to the extensions of the PBX and can
also control what information is sent to the PCs when their extensions receive calls.
PBX
Interface
PC
Conditions
[General]
•
Capable telephone:
DPT: KX-DT300 series or KX-T7600 series PT, USB module
IP-PT
•
CTI application software must be installed on the connected PC. In addition, some features may require a
KX-TDA6920, KX-TDA0920, or KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced
Version.
•
When using an IP-GW4 card, the firmware (not LPR software) of the card must be version 1.400 or later.
•
Application Programming Interface (API)/Protocol
Software used for CTI must support the following protocol(s):
Type
First Party Call Control
Third Party Call Control
•
Operating system requirements for PCs or CTI Servers vary by the CTI software being used. Refer to your
CTI software documentation for more information.
•
Third Party Call Control cannot be performed when two or more CTI servers are connected to the PBX.
[IP-PT Call Control]
•
A PC connected directly to an IP-PT cannot be used for First Party Call Control.
•
IP-PTs do not support the use of PC Phone or PC Console software on a connected PC.
Installation Manual References
KX-TDA50
2.3.3 IP-GW4 Card (KX-TDA5480)
2.6.4 First Party Call Control CTI Connection
2.8.1 Connection of Peripherals
66 Feature Manual
CTI Server
LAN or USB
CTI
PC
LAN
•
TAPI 2.1
•
ECMA CSTA Phase 3
•
TAPI 2.1
API/Protocol
Document Version 2010-11