Icd Group Features-Supervisory - Panasonic KX-TDA50 Feature Manual

PC Programming Manual References
4.8 [2-6-1] Numbering Plan—Main—Features—
4.17 [2-9] System Options—Option 4—
5.12 [3-5-1] Incoming Call Distribution Group—Group Settings
→Overflow Queuing Busy
→Overflow No Answer
→Queuing Time Table
→Miscellaneous—
→Miscellaneous—
5.14 [3-5-2] Incoming Call Distribution Group—Queuing Time Table
5.18 [3-7-1] VM(DPT) Group—System Settings—
5.21 [3-8-1] VM(DTMF) Group—System Settings—
6.5 [4-1-4] Wired Extension—Flexible Button
→ Type
→ Ext. No. / Floating Ext. No. (for Hurry-up)
6.13 [4-2-3] Portable Station—Flexible Button
→ Type
→ Ext. No. / Floating Ext. No. (for Hurry-up)
6.18 [4-3] DSS Console
→ Type
→ Ext. No. / Floating Ext. No. (for Hurry-up)
PT Programming Manual References
[628] Queuing Call Capacity
[629] Queuing Hurry-up Level
[630] Queuing Time Table
[631] Sequences in Queuing Time Table
[632] Maximum Number of Agents
Feature Manual References
6.1.3 Flexible Buttons
9.1.5 ICD Group Features—Overflow
12.1.2 OGM (Outgoing Message)
21.1 Capacity of System Resources
Operating Manual References
1.3.41 ICD Group Features—Manual Queue Redirection
9.1.7 ICD Group Features—Supervisory
Description
An extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member's
status within the incoming call distribution group using a 6-line display PT.
Feature
Incoming Call Queue Monitor
Document Version 2010-11
Transfer—Transfer to Busy Extension without BSS Operation
Extension No Answer Redirection Time
Maximum No. of Busy Extension
The supervisor extension can monitor the status of an incoming
call distribution group with the display.
9.1.7 ICD Group Features—Supervisory
Incoming Call Queue Monitor
Call Waiting on VM Group
Others—Call Waiting on VM Group
Description
Feature Manual 157