Troubleshooting - Sony HVO-500MD Instruction Manual

Troubleshooting

Be sure to check the following if a problem occurs. If the
problem persists, contact your local Sony representative.
Symptom Cause and solution
The unit does not • The power cord is not connected.
turn on when the
tMake sure that the cord is
1 (on/standby)
connected to the power outlet and
switch is pressed.
that the AC adapter and DC power
cord are properly connected.
The buttons on the • Static electricity can have adverse
unit do not function.
effects on the functioning of the unit.
Recording,
tTurn off the 1 (on/standby) switch
playback, and other
on front panel, disconnect the AC
operations do not
adapter and DC power cord, and
function properly.
then wait a moment before
reconnecting the AC adapter and
DC power cord and turning on the
unit.
The disc tray does The disc tray may take a few seconds
not open when the to open after you record or edit data
Z EJECT button is on the disc. This is because the unit is
pressed. adding certain required information
onto the disc. It is not a malfunction.
The unit turns on, • The connection cables are
but images do not
disconnected from the input and
appear or are
output connectors on the rear panel
distorted.
of the unit.
tMake sure that the cables are
connected properly (page 17).
• The input and output connections on
the rear panel of the unit are
incorrect.
tMake sure that the cables are
connected properly (page 17).
• The connection cables are
damaged.
tCheck the cables.
There is no audio, • The connection cables are
or the audio is
disconnected from the input and
noisy.
output connectors on the rear panel
of the unit.
tMake sure that the cables are
connected properly (page 17).
• The input and output connections on
the rear panel of the unit are
incorrect.
tMake sure that the cables are
connected properly (page 17).
• The connection cables are
damaged.
tCheck the cables.
• The unit is in fast playback or fast
reverse playback mode.
tPress the B PLAY button
(page 16).
Symptom Cause and solution
The unit cannot • You are using write-protected
record data.
media.
tUse media on which data can be
recorded.
• The remaining storage capacity on
the media is insufficient.
tReplace the media.
• You are using an unsupported DVD
disc.
tUse a DVD disc that is compatible
with the unit (page 27).
The image freezes This unit stops playback between
and audio is cut for titles, and resumes playback after
brief (about one about one second. This is not a
second) moments malfunction.
during playback.
Data on the disc is Contact your local Sony
damaged. representative.
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Troubleshooting