View And Clear Event Logs - NETGEAR CM500 User Manual

The Cable Information screen displays the following:
• Hardware Version. The version of the cable modem model.
• Firmware Version. The version of the cable modem firmware.
• Cable Modem Serial Number. The serial number of the cable modem.
• CM Certificate. The status of the cable modem certificate. If Not installed displays as
the status, contact your cable Internet provider.
• CM MAC. The MAC address of the cable modem.
For information about using the Reboot button, see
For information about using the Factory reset button, see
Factory Default Settings

View and Clear Event Logs

Event logs capture important cable modem events.
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To view and clear the event logs:
1. Launch a web browser from a computer that is attached over an Ethernet cable to the
cable modem or from a computer that is connected to a WiFi router that is attached over an
Ethernet cable to the cable modem.
2. Type http://192.168.100.1.
A login screen displays.
3. Enter the cable modem user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Administration > Event Log.
CM500 High Speed Cable Modem
on page 18.
Manage and Monitor
15
Reboot the Cable Modem
Reset the Cable Modem to
on page 17.