4.
Select ADVANCED.
The Cable Information page displays the following:
•
Hardware Version. The version of the cable modem hardware.
•
Firmware Version. The version of the cable modem firmware.
•
Cable Modem Serial Number. The serial number of the cable modem.
•
CM Certificate. The status of the cable modem certificate. If Not installed displays as
the status, contact your cable Internet provider.
•
CM MAC. The MAC address of the cable modem.
For information about using the Reboot button, see
For information about using the Factory reset button, see
Factory Default Settings
View and Clear Event Logs
Event logs capture important cable modem events.
To view and clear the event logs:
1.
Launch a web browser from a computer that is attached with an Ethernet cable to the
cable modem or from a computer that is connected to a WiFi router that is attached with an
Ethernet cable to the cable modem.
2.
Enter http://192.168.100.1.
A login window opens.
3.
Enter the cable modem user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Administration > Event Log.
High Speed Cable Modem
on page 20.
Manage and Monitor
17
Reboot the Cable Modem
Reset the Cable Modem to
on page 19.