Facilityservice Settings; Facilityservice Service [1..5] Name; Facilityservice Service [1..5] Number - Cisco EX60 Administrator's Manual

Cisco TelePresence System EX Series
Contents

FacilityService settings

FacilityService Service [1..5] Type
Set to Helpdesk when using a Touch controller. The other options are applicable for system
integrators using the API (Application Programming Interface) command set.
Requires user role: ADmIn
Value space: <other/Concierge/Helpdesk/Emergency/Security/Catering/Transportation>
Helpdesk: Select this option for helpdesk services.
FacilityService Service 1 Type: Helpdesk
Example:

FacilityService Service [1..5] Name

Enter the name of the facility service. The name will show on the facility service call button.
only FacilityService Service 1 is available on the Touch controller. The facility service is not
available unless both the FacilityService Service name and the FacilityService Service number
settings are properly set. To see the call button, tap the small icon with a question mark,
located to the right of the system name, in the upper right corner of the Touch controller.
Requires user role: ADmIn
Value space: <S: 0, 255>
Format: String with a maximum of 255 characters.
FacilityService Service 1 Name: ""
Example:

FacilityService Service [1..5] Number

Enter the number (URI or phone number) of the facility service. only FacilityService Service
1 is available on the Touch controller. The facility service is not available unless both the
FacilityService Service name and the FacilityService Service number settings are properly
set. To see the call button, tap the small icon with a question mark, located to the right of the
system name, in the upper right corner of the Touch controller.
Requires user role: ADmIn
Value space: <S: 0, 255>
Format: String with a maximum of 255 characters.
FacilityService Service 1 Number: ""
Example:
D14726.14 EX Series Administrator Guide TC7.1, APRIL 2014.
Introduction Web interface System settings System settings
FacilityService Service [1..5] CallType
Set the call type for the facility service.
Requires user role: ADmIn
Value space: <Video/Audio>
Video: Select this option for video calls.
Audio: Select this option for audio calls.
FacilityService Service 1 CallType: Video
Example:
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