Casio SE-S400 Service Manual
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Casio SE-S400 Service Manual

Electronic cash register
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See also: Dealer's Manual , User Manual
SERVICE MANUAL
ELECTRONIC CASH REGISTER
SE-S400/PCR-T500/PCR-T520
(EX-291)
SE-C450
(EX-591)
SE-S3000/PCR-T2300/PCR-T2400
(EX-294)
SE-C3500
(EX-594)
MAR. 2013

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  • Page 1 SERVICE MANUAL ELECTRONIC CASH REGISTER SE-S400/PCR-T500/PCR-T520 (EX-291) SE-C450 (EX-591) SE-S3000/PCR-T2300/PCR-T2400 (EX-294) SE-C3500 (EX-594) MAR. 2013...

  • Page 2: Table Of Contents

    SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 CONTENTS 1. SPECIFICATIONS ......................1 2. INITIALIZATION ......................2 3. INITIAL PROGRAM LOADER ..................4 4. DISASSEMBLY ....................... 7 5. DIAGNOSTIC OPERATION ..................18 6. PCB LAYOUT ....................... 36 7. EXPLODED VIEW / PARTS LIST ................. 37 CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

  • Page 3: Specifications

    Length 8 dots/mm, Wide 8 dots/mm Paper roll 58 mm × 80 mm φ (Max.) 1-4. Option List Name Model Note Waterproof cover WT-89 SE-S400, PCR-T500, PCR-T520, SE-S3000, PCR-T2300, PCR-T2400 WT-90 SE-C450, SE-C3500 Sheet cover WT-91 SE-C450, SE-C3500 PC cable PRL-CB-2 1-5.

  • Page 4: Initialization

    0000000000 (5) Enter the INIT Code to set the INIT Code. NOTE: It will take about 1 minute. Press "INIT code" s . Region Model Name INIT Code SE-S400, PCR-T500 22500 SE-S400 (Dealer) 22540 SE-S3000, PCR-T2300 23000 SE-S3000 (Dealer) 23040...
  • Page 5 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 (6) When INIT Code setting is complete, the display below appears and the result is printed out. [Printout of the Result] [DEPT Setting [PLU Setting [Key Setting [Date Setting [Clerk Setting [Message Setting [POP Setting [Tax Setting Select & <CA/AMT TEND>...

  • Page 6: Procedure

    SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 3. INITIAL PROGRAM LOADER When replacing the Main PCB (PCB ASSY/E291-1) with a new part, perform the following steps. 3-1. Preparation Prepare the SD card which contains the APLI module (IPL file) in the root directory. 3-2. Procedure (1) Unplug the power cord from the power outlet.
  • Page 7 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 (5) When IPL is complete, the INIT screen shown below appears. INIT 0000000000 (6) For setting LOCALE value and INIT Code, perform the steps below to launch the diagnostic program. Press 99990000s . The screen display varies according to the model...
  • Page 8 0000000000 (11) Enter the INIT Code to set the INIT Code. NOTE: It will take about 1 minute. Press "INIT code" s . Region Model Name INIT Code SE-S400, PCR-T500 22500 SE-S400 (Dealer) 22540 SE-S3000, PCR-T2300 23000 SE-S3000 (Dealer) 23040...

  • Page 9: Disassembly

    SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 4. DISASSEMBLY 4-1. Important • Please note that the product on this manual may appear to be different from the actual one according to the changes such as engineering design change. • In order to prevent static and avoid leaving grease from the hand, wear conductive gloves, finger cots, or anti-static band when assembling/disassembling the product.
  • Page 10 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 4-2. Flowchart See the flowchart below for the order of disassembling major components. A. Preparation B. CASE/UPPER C. PCB ASSY/E292-COM D. PRINTER E. PCB ASSY/E291-1 F. DRAWER G. MOTOR-ASSY I. DP-ASSY H. PS-UNIT J. REAR DISPLAY L. SWITCH ASSY/ K.
  • Page 11 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 B-2. Disengage the hooks and remove the CASE/UPPER. NOTE: It is connected by the cable. Remove the CASE/UPPER carefully. Hooks Hooks Hooks NOTES ON ASSEMBLY Run the FFC for the Customer Display through the hole of the case.
  • Page 12 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 C. PCB ASSY/E292-COM C-1. Remove the COVER/CONNECTOR. C-2. Undo four lock screws. C-3. Disconnect the CABLE/FFC JOINER. C-4. Remove the PCB ASSY/E292-COM. PCB ASSY/E292-COM Lock screws (4) CABLE/FFC JOINER COVER/CONNECTOR D. PRINTER NOTE: This procedure is applicable for a single printer. Repeat the steps for two-printer models.
  • Page 13 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 E. PCB ASSY/E291-1 E-1. Disconnect two FPCs. E-2. Disconnect the CABLE/FFC JOINER. E-3. Disconnect four connectors. E-4. Undo one screw and then remove the HOLDER/IC. E-5. Undo three screws. HOLDER/IC Screw (S5) Connectors Connector CABLE/FFC JOINER Screw (S4)
  • Page 14 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 F. DRAWER F-1. Undo two screws. Screw (S4) Screw (S5) F-2. Remove the DRAWER. NOTES ON ASSEMBLY Run the DRAWER cable through this hole. – 12 –...
  • Page 15 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 G. MOTOR-ASSY H. PS-UNIT G-1. Undo two screws. H-1. Remove the PS-UNIT. G-2. Remove the MOTOR-ASSY. MOTOR-ASSY Screws (S1) PS-UNIT NOTES ON ASSEMBLY Be sure to attach CUSHION/120X6 when replacing the PS-UNIT. CUSHION/120X6 Attach the cushion in the middle as shown in the photo and fold the edges.
  • Page 16 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 I. DP-ASSY I-1. Undo four screws and then remove the SPRING/TILT. All "S1" screws SPRING/TILT I-2. Undo two screws and then remove the HINGE/DISPLAY. Screws (S1) HINGE/DISPLAY I-3. Remove the DP-ASSY. Hook NOTE: While paying attention not to damage the case, open the case with a tool and disengage the hook.
  • Page 17 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 DP-ASSY CASE/DISPLAY PCB ASSY/E291-E2-1 W-TAPE/77X4.5 W-TAPE/110X4.5 BOARD/DISPLAY J. REAR DISPLAY J-1. Disengage two hooks and then remove the REAR DISPLAY BLOCK. J-2. Disengage three hooks and then remove the BUSH/RDP. BUSH/RDP REAR DISPLAY BLOCK – 15 –...
  • Page 18 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 J-3. Disengage four hooks and then remove the MASK/R-DISPLAY. CASE/R-DISPLAY PCB ASSY/E291-E2-2 W-TAPE/45X9.5 W-TAPE/110X4.5 MASK/R-DISPLAY BOARD/R-DISPLAY NOTES ON ASSEMBLY Be sure that the LCD surfaces are clean. – 16 –...
  • Page 19 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 K. KEY BLOCK K-1. Disconnect one FPC. K-2. Undo eight screws. K-3. Remove the KEY BLOCK. NOTES ON ASSEMBLY Secure the FPC. All "S1" screws L. SWITCH ASSY/MODE KEY L-1. Undo one screw. L-2. Remove the SWITCH ASSY/MODE KEY.
  • Page 20 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 5. DIAGNOSTIC PROGRAM 5-1. Launching The Diagnostic Program (1) Set the paper. (2) Perform initialization. Plug the power cord to a power outlet with the Mode Switch OFF. While pressing the keys below, turn the Mode Switch to [PGM].
  • Page 21 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 5-3. Notes For The Diagnostic Program • All test results from a two-printer-type model are printed from the Receipt Printer. • For the number of test to perform, you may select "once" or "infinite loop". If "0" is entered as the number of times to perform the test, the test will be performed only once.
  • Page 22 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 5-4. Check Item This diagnostic program tests the following items. Item Command Status Display Batch Test 1 (RAM/Printer/Time Setting/Buzzer/Drawer) Batch Test 2 (Main Display, Customer Display) Memory Test RAM Test n011 (Write/Read) Flash ROM Test n312 (Clear/Write/Read) SD Card Test...
  • Page 23 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 5-5. Operation Of Each Test Status Display [Function] Displays the status of various functions. [Display] LOW BATT DW1 CLOSE R HEAD J HEAD R PAPER J PAPER KEY S PRINT 2 MODE 1 Description of test and the result p...
  • Page 24 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 Batch Test 1 [Function] RAM, printer, time setting, buzzer and drawer tests are performed continuously. [Operation] Command : 1 k Performs the following tests in sequence. NOTE: Refer to each check item for details. (1) RAM test (2) Test print (3) Time setting: Set the following data.
  • Page 25 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 RAM Test (Write/Read) [Function] Write/read test is performed. [Operation] Command : n 0 1 1 k n: Number of times to run Once (Can be omitted) 1 ~ 9 Infinite loop (To forcibly terminate the test, press the C key.) [Display of the Result] RAM WR [Printout of the Result]...
  • Page 26 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 SD Card Test (Write/Read, Report) [6-1] SD Card Write/Read Test [Function] Writes the text file for the test (test.txt) on the SD card and tests whether the written file can be read. [IMPORTANT] The test result shows NG if you use a write-protected SD card. The text file written during the test (test.txt) will not be erased. If the SD card contains a file with the same name (test.txt), delete "text.txt" file first before performing the SD card check. [Operation] Command : n 0 1 4 k...
  • Page 27 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 Display Test [Function] Tests the Main Display and the Customer Display. [Operation] All test procedures are the same for both tests except for the input command. Main Display Command : n 0 2 1 k Customer Display Command :...
  • Page 28 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 Back Light Test [Function] Tests the Back Light of the Main Display and the Customer Display. [Operation] All test procedures are the same for both tests except for the input command. Main Display Command : c 0 1 2 1 k...
  • Page 29 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 [Main Display Contrast Adjustment] ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 12345678901234567890123456 78901234567890123456789012 ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 12345678901234567890123456 65432109876543210987654321 ← XX is the adjustment value CONTRAST [Customer Display Contrast Adjustment] Main Display Customer Display ABCDEFGHIJKLMNOPQRST ← XX is the set value CONTRAST [Display of the Result] ←...
  • Page 30 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 [10] Internal Printer Character Print Test [Function] Tests if the internal printer prints characters correctly. [Operation] Command : a n 0 3 d k a: Printing property Normal print out Reduced size print out c: Characters to be printed Prints the character "B"...
  • Page 31 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 [Printout of the Result (One-printer model) ] Receipt Printer Receipt Only (10033) Journal Only (10034) Receipt and Journal (10035) – 29 –...
  • Page 32 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 [11] RS232C Test (Port Test, Batch Test) [Function] Tests the communication of RS232C using the loop back tool. [IMPORTANT] Information of the loop back tool. Pin assignment on the register side (male) Signal Name Connection information [11-1] RS232C Port Test [Operation] Connect the loop back tool to the connector which you wish to test.
  • Page 33 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 [11-2] RS232C Port Batch Test [Operation] Connect the loop back tools to COM1 and COM2. Command : 4 0 k Baud rate (bps) COM1=19.2 k, COM2=9600 Number of times to run Once [Display of the Result] - - >...
  • Page 34 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 [12] Time & Date Setting/Time & Date Display [Function] Allows you to check or change the time (hour, minutes, seconds) and date (year, month, day) that are currently set. [12-1] Time & Date Setting [Operation] <Time setting> Command : h...
  • Page 35 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 [14] Buzzer Test [Function] Tests whether buzzer sounds correctly. [Operation] Command : n 0 9 2 k n: Number of times to run Once (Can be omitted) 1 ~ 9 Infinite loop (To forcibly terminate the test, press the C key.) • If you select "once", one-shot buzzer sounds.
  • Page 36 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 [Key Code Chart] Stroke Key Hybrid Key 033 026 065 073 081 089 097 105 048 056 064 072 080 088 096 104 040 038 032 025 063 071 079 087 095 103 031 024 046 054 062 070...
  • Page 37 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 [16] OBR Test NOTE: This test is effective only COM2. [Function] This is a scanner test. The test enters the wait mode for the scanner input, and waits only for scanner. The test determines the result between OK and NG by comparing the fixed data and the read data. * The fixed barcode is as follows. [Operation] Command : 9 5 k • To end the display, press the...

  • Page 38: Pcb Layout

    SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 6. PCB LAYOUT 6-1. E291-1 PCB – 36 –...
  • Page 39 3. The numbers in item column correspond to the same numbers in drawing. 4. CASIO does not supply the spare parts without parts code. 5. Refer to the latest "Parts Price Code" at “PARTS FINDER” on the Casio Service WEB site (https://www.servicecasio.com).
  • Page 40 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 7-1. EXPLODED VIEW (BODY) 34-1 34-2 34-4 34-6 34-5 34-3 34-6 34-5 KEY BLOCK Washer SE-S3000/PCR-T2300/ SE-S400/PCR-T500/ PCR-T2400/SE-C3500 PCR-T520/SE-C450 22-3 22-4 22-2 22-1 10-2 10-1 10-3 – 38 –...
  • Page 41 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 7-2. EXPLODED VIEW (STROKE KEY) 43 to 54 – 39 –...
  • Page 42 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 7-3. EXPLODED VIEW (HYBRID KEY) 68 to 79 Menu sheet – 40 –...

  • Page 43: Parts List

    SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 7-4. PARTS LIST 1 SE-S400_SR 3 PCR-T500 5 SE-C450 7 PCR-T2300 9 SE-C3500 2 SE-S400_BK 4 PCR-T520 6 SE-S3000 8 PCR-T2400 Q'TY Item Code No. Parts Name Specification FINAL-ASSY 10421864 PULLY/WIND RJE503538-001V02 10445632 SPOOL/PAPER RJE504072-001V01 10452933 COVER/CONNECTOR RJE502339-005V04...
  • Page 44 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 1 SE-S400_SR 3 PCR-T500 5 SE-C450 7 PCR-T2300 9 SE-C3500 2 SE-S400_BK 4 PCR-T520 6 SE-S3000 8 PCR-T2400 Q'TY Item Code No. Parts Name Specification U-CASE-ASSY 10333439 SWITCH ASSY/MODE KEY E341249*005V01 10291888 COVER/MODE KEY RJE502607-001V01 10452936 CASE/UPPER RJE502348-018V03...
  • Page 45 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 1 SE-S400_SR 3 PCR-T500 5 SE-C450 7 PCR-T2300 9 SE-C3500 2 SE-S400_BK 4 PCR-T520 6 SE-S3000 8 PCR-T2400 Q'TY Item Code No. Parts Name Specification 10327767 CAP/S E341251-002V04 51 51 51 51 56 58 58 10327767 CAP/S E341251-002V04...
  • Page 46 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 7-5. DRAWER S-type (DL-1336/1846) EXPLODED VIEW DL-1336 DL-1846 – 44 –...
  • Page 47 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 PARTS LIST DL-1336 DL-1846 Q'TY Item Code No. Parts Name Specification 10452713 COVER/TOP RJE503983-009V01 10238194 PLATE/FRONT RJE501359-003V01 10292206 CASE/MAIN RJE500670-003V04 10078787 SUB ASSY/SOLENOID E341255*1 10267909 SPRING/PLUNGER RJE502245-001V01 10167366 RUBBER/PAD RJE501204-001V01 10194207 SPRING/PRESS E412137-001V02 10201068 LOCK/SPRING RJE500007-001V02 10127603 AXIS/LEVER HOOK...
  • Page 48 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 7-6. DRAWER M-type (DL-2437/2818/2819/2820/2821) EXPLODED VIEW DL-2819/DL-2820 DL-2437 DL-2818/DL-2821 – 46 –...
  • Page 49 SE-S400/PCR-T500/PCR-T520/SE-C450/ SE-S3000/PCR-T2300/PCR-T2400/SE-C3500 PARTS LIST 1 DL-2437 2 DL-2818 3 DL-2819 4 DL-2820 5 DL-2821 Q'TY Item Code No. Parts Name Specification 10203171 CASE/FOOT RUBBER RJE500667-001V02 10167366 RUBBER/FOOT RJE501204-001V01 10452715 SUB ASSY/BOX RJE502373*002V09 10223071 SUB ASSY/DRAWER E341274*002V04 10378459 ROLLER/DELRIN PB-19B1 52000106 RIVET...
  • Page 50 CASIO COMPUTER CO., LTD. CS Technical Department TOKYO, JAPAN...

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