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4. If the called party is unavailable, you can hang up and press the blinking line key of the original call to
cancel the transfer and return to the holding party.
Blind Transfer
1. During a conversation, press the Blind Transfer (bxfer) soft key.
2. The LCD will then display Enter Blind Transfer Target. Dial the number to which you want to
transfer the call.
3. Hit Dial and the call will immediately transfer.
Transferring a Call Directly to Voicemail
1. During a conversation, press the xfer2VM soft key and follow the prompts.
Conference Calling
1. Establish a conversation.
2. Press Conf soft key. The call is placed on hold and you hear dial tone.
3. Dial the number of the person that you want to include in the conference.
4. When the person answers, inform the party about the conference and then press Conf soft key again
to add that party in the conference call.
5. If the called party is unavailable, you can hang up and press the blinking line key of the original call to
cancel the conference and return to the holding party.
How to Park a Call
1. Establish a conversation.
2. Press right arrow key on the direction pad.
3. Press the PARK soft key.
4. Dial your extension you want to park the call and press the # key or press the # key to park the call
on your extension.
How to Retrieve a Parked Call
1. Press the UNPARK soft key.
2. Dial the extension where the call is parked and then press the # key or just press the # key to
retrieve the call parked on your extension.
How to Intercom
1. Press the icom soft key.
2. Once you hear the dial tone, dial the extension you wish to intercom and press the # key.
Phone Features
Do Not Disturb
Do Not Disturb instantly routes all of your incoming calls to your voice mailbox, but still allows you to
make calls and use other telephone features.
1. While the phone is in an idle state, press the dnd soft key.
2. The LCD displays "Do Not Disturb". To cancel the feature, press the -dnd soft key.
Forwarding
Use this feature to forward all incoming calls on an extension to another extension or external number.
When someone dials your extension, the forwarded extension or number receives the call. You can
forward calls to an IP or non-IP phone. Forwarding is controlled via a web portal, allowing you to forward
your while from any web browser while away from your desk.
To Forward a Line
1. Login to http://businessvoip.touchtone.net/.
2. Click the Incoming Calls link on the left hand side.
3. Select the type of call forwarding you want to enable.
•
Call Forwarding Always: Automatically forward all your incoming calls to a different phone
number.
•
Call Forwarding No Answer: Automatically forward your calls to a different phone number when
you do not answer your phone after a certain number of rings.
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