Printing Problems - Dell 2335dn User Manual

Transparencies stick
together in the paper exit.
Envelopes skew or
fail to feed correctly.

Printing Problems

Condition
The printer
does not print.
Downloaded from ManualsPrinter.com Manuals
Use only the transparencies specifically designed for a
laser printer. Remove each transparency as it exits from the
printer.
Ensure that the paper guides are against both sides of the
envelopes.
Possible cause
The printer is not
receiving power.
The printer is not
selected as the default
printer.
Check the printer for
the following:
The connection cable
between the computer and
the printer is not
connected properly.
The connection cable
between the computer and
the printer is defective.
The printer may be
configured incorrectly.
The printer driver
may be incorrectly
installed.
The printer is
malfunctioning.
Suggested solutions
Check the power cord connections.
Check the power switch and the power
source.
Select Dell 2335dn MFP as your
default printer in your Windows.
Click the Start button Settings
Printers. Right-click the Dell 2335dn MFP
printer icon and select Set as Default
Printer.
The front or rear door is not
closed.
Paper is jammed.
No paper is loaded.
The toner cartridge is not
installed.
If a printer system error occurs, contact
your service representative.
Disconnect the printer cable and
reconnect it.
If possible, attach the cable to another
computer that is working properly and print a
job. You can also try using a different printer
cable.
Check the printer properties to ensure
that all of the print settings are correct.
Remove the printer driver and then
reinstall it; see "Uninstalling Software"
"Installing Software in Microsoft® Windows®
Operating System" respectively.
Check the display message on the
operator panel to see if the printer is
indicating a system error.
and