General Information - Cisco SPA 112 User Manual

GENERAL INFORMATION

999 or 112 emergency calls
• Your BT Cloud Voice phone number is registered to a specific
address, so when you make a 999 or 112 call from your phone
number, that's the address the emergency services will see. If
you use your BT Cloud Voice service at a different address, the
registered address does not automatically change. So if your
work location changes let your BT Cloud Voice service
administrator know as they might also need to change your
registered address.
• You might not be able to make 999 or 112 calls when there's a
power or network failure or if using the service through an app
on a mobile device.
Safety information
• Do not open the handset or the base. This could expose you
to high voltages or other risks. Contact the IP Comms
Service Hub on 0800 389 0537 for all repairs.
Cleaning
• Clean the handset and base with a damp (not wet) cloth, or
an anti-static wipe. Never use household polish as this will
damage the product. Never use a dry cloth as this may
cause a static shock.
Environmental
• Do not expose to direct sunlight
• Do not stand your product on carpets or other surfaces
which generate fibres, or place it in locations preventing
the free flow of air over its surfaces
• Do not submerge any part of your product in water and do
not use it in damp or humid conditions, such as bathrooms
• Do not expose your product to fire, explosive or other
hazardous conditions
• There is a slight chance your phone could be damaged by
an electrical storm.
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as Electrical
or Electronic Equipment and should not be
disposed with other household or commercial
waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE)
Directive (2002/96/EC) has been put
in place to recycle products using best available recovery and
recycling techniques to minimize
the impact on the environment, treat any hazardous
substances and avoid the increasing landfill.
Business users should contact their suppliers and check the
terms and conditions of the purchase
contract and ensure that this product is not mixed with other
commercial waste for disposal.
Guarantee
Your IP Phone is guaranteed for a period of 12 months from
the date of purchase.
Subject to the terms listed below, the guarantee will provide
for the repair of, or at BT's or its agent's discretion, the option
to replace the Phone or any component thereof, (other than
batteries), which is identified as faulty or below standard, or as
a result of inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced with a
refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur within
the 12-month guarantee period
• Proof of purchase is provided
• The equipment is returned to BT or its agent as instructed
• This guarantee does not cover any faults or defects caused
by accidents, misuse, fair wear and tear, neglect, tampering
with the equipment, or any attempt at adjustment or repair
other than through approved agents
• This guarantee does not affect your statutory rights.
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