Cisco SPA100 Series Manual

Use IVR for Administration on the SPA100
Series
Objective
IVR (Interactive Voice Response) is an application that the SPA100 Series Analog
Telephone Adapter offers so the administrator can have access to basic setup configuration
of the adapter. This is useful for the administrator in case the access to the web based
configuration utility is restricted. This article explains in detail how to use IVR for
administration purposes on the SPA 100 Series Analog Telephone Adapter.
Applicable Devices
• SPA112
• SPA122
Software Version
• 1.3.2-XU (014)
IVR for Administration
Note: Keep in consideration the following tips:
• Press the numbers slowly, wait for the IVR to repeat the number for confirmation before
entering the next number.
• After you select an option, always press the Pound key (#).
• To save a setting, press 1. To review a setting, press 2, and to re-enter a setting, press 3.
• To cancel your setting, or to go back to the main menu, press the Star key (*).
• While entering a value, such as an IP address, if you wish to cancel a specific number,
press the Star key (*) two times quickly, otherwise it will be treated as a decimal point.
Step 1. Connect an analog device to one of the phone ports of the SPA100 Series.
Step 2. To access to the IVR system, press ****.
Step 3. If the IVR challenges you for a password, then use the administrator password set
for IVR administration. Press 1234#.
Step 4. The IVR asks you to enter the desire option followed by the Pound key (#). Press the
desired code for the action you want. The following actions can be performed via IVR:
• Enter IVR Menu — Press **** to have access to the IVR menu.
• Check Internet Addressing Method — Press 100 to configure Internet access. The options
are: