Factory Service; Troubleshooting Chart - Standard Horizon HX300 Owner's Manual

8.3 FACTORY SERVICE

In the unlikely event that the radio fails to perform or needs servicing, please
contact the following:
For repairs In USA
Standard Horizon
Attention Marine Repair Department
6125 Phyllis Drive, Cypress, California 90630
Telephone (800) 366-4566
For repairs in Canada
Westcom Marine
488 East 62nd Avenue
Vancouver BC V5X2G1
Phone (604)327-6280
An "RA" Return Authorization number is not necessary to send a product in
for service. Include a brief note describing the problem along with your name,
return address, phone number, and proof of purchase.

8.4 TROUBLESHOOTING CHART

SYMPTOM
The key does not start the
scan.
Cannot select between USA,
INTL, Canadian bands.
Speaker audio is not heard
when the key is press and
hold.
Some keys does not operate.
" " indicator on the LCD does
not appear while charging.
HX300
PROBABLE CASE
No channel memorized.
Squelch is not adjusted.
Proper operation not fol-
lowed.
Low battery.
Audio volume is too low. Press the
Key lock is on.
Detective battery FNB-
122LI.
REMEDY
Enter desired channels into the
transceiver's Scan memory. Refer
to section 6.9.1 "PROGRAMMING
SCAN MEMORY".
Press the key several times
until the "SQL" indicator blinks,
then press the
" " icon disappears. Further
adjustment of the squelch level
may eliminate incoming signal.
Hold down the key and press
the key.
Charge battery. Refer to section
4.2.3 "BATTERY CHARGING".
key several times
until the "VOL" indicator blinks,
then press the
times.
Hold down the key for 2 sec-
onds to turn the Key Lock off.
Contact your Standard Horizon
dealer.
key until the
key several
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