NEC Univerge SV8100 Features And Specifications Manual page 1359

UNIVERGE SV8100
Outlook Add-In – allows the user to dial out, end call and perform screen pops through the
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Contacts folder within Microsoft Outlook. With Desktop Applications Version 2.0.0.0 or higher and
main CPU software Version 2500 or higher, Outlook Add-In also allows the user to perform
Conference and Transfer from the Contacts folder.
With Desktop Applications Version 3.5.0.0 or higher, the Outlook integration is enhanced to
include the ability to associate a Presence State with an Outlook Calendar Appointment, and to
add telephone numbers from an Outlook Contact to the Desktop Speed Dial list.
Part number 670939 – LK-DT Upgrade 3.0-LIC license (license code 5309 in Program 10-50-01)
and SV8100 system software Version 3100 is required for Presence Setting from Outlook
Calendar.
Salesforce.com adaptor – with Desktop Applications Version 3.5.0.0 or higher, the
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Salesforce.com module allows users to initiate calls to contacts from within Salesforce.com and to
search for contacts automatically when an incoming call is received.
 Microsoft Internet Explorer is the only supported browser for Salesforce.com integration.
Part number 670940 – LK-DT CRM Integration-LIC license (license code 5310 in Program
10-50-01) and SV8100 system software Version 3100 are required for Salesforce.com integration.
Telephony Service Provider (TSP) – with Desktop Applications Version 3.5.0.0 or higher, the 1st
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Party TSP installed with Desktop supports additional functionality such as transfer, conference,
hold and unhold.
Part number 670940 – LK-DT CRM Integration-LIC license (license code 5310 in Program
10-50-01) and SV8100 system software Version 3100 are required for Time Matters integration.
Video Test Tool – Helps verify that the SP310 can communicate with and utilize the video camera
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connected to the PC.
Desktop Client
The Desktop Client enhances the operation of the NEC digital telephone set by providing easy access to
common, and not so common, UNIVERGE SV8100 voice control features. This software application
provides a very intuitive user interface that can be conveniently located at the top or bottom of the PC
screen. The user interface can even "shrink" into the edge of the screen and become visible when a call
arrives, or when the user moves the mouse to the edge of the display.
In addition to quick access to these SV8100 features, the Desktop Client provides a call log for easy
viewing of recent received, missed, or made calls – just like your cell phone. It also includes a directory
to keep your commonly dialed numbers close at hand, and optional features like voice recording,
personal greeting, and screen pops using Microsoft Outlook, ACT! 2005 or higher, Goldmine 6.7 or
higher, Salesforce.com, or Time Matters.
Part number 670940 – LK-DT CRM Integration-LIC license (license code 5310 in Program 10-50-01)
and SV8100 system software Version 3100 are required for Salesforce.com and Time Matters
integration.
SV8100 Desktop Applications
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