Cisco Tac Escalation Center; Document Conventions - Cisco DPA 7630 Administration Manual

About This Guide

Cisco TAC Escalation Center

Document Conventions

Convention
boldface font
italic font
[ ]
{ x | y | z }
[ x | y | z ]
string
font
screen
font
boldface screen
italic screen font
78-11069-03
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2
issues. These classifications are assigned when severe network degradation
significantly impacts business operations. When you contact the TAC Escalation
Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a
case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country,
go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the
level of Cisco support services to which your company is entitled: for example,
SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When
you call the center, please have available your service agreement number and your
product serial number.
This document uses the following conventions:
Description
Commands and keywords are in boldface.
Arguments for which you supply values are in italics.
Elements in square brackets are optional.
Alternative keywords are grouped in braces and separated by vertical bars.
Optional alternative keywords are grouped in brackets and separated by
vertical bars.
A nonquoted set of characters. Do not use quotation marks around the string
or the string will include the quotation marks.
Terminal sessions and information the system displays are in
Information you must enter is in
Arguments for which you supply values are in italic screen font.
Cisco DPA 7630/7610 Voice Mail Gateways Administration Guide
Document Conventions
font.
boldface screen
font.
screen
xix