Aastra 6865i Installation Manual
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Aastra 6865i Installation Manual

Aastra 6865i Installation Manual

Sip ip phone
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Download this manual See also: Administrator's Manual, Configuration Manual
Aastra Model 6865i SIP IP Phone
Installation Guide
41-001506-00 REV00 – 04.2014

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Summary of Contents for Aastra 6865i

  • Page 1 Aastra Model 6865i SIP IP Phone Installation Guide 41-001506-00 REV00 – 04.2014...

  • Page 2: Software License Agreement

    Software in object form solely with the Equipment for which the Soft- ware was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copy- right law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdic- tion of the Customer.

  • Page 3: Table Of Contents

    ..............17 Accessing Your Options via the Aastra Web UI .

  • Page 4: Welcome

    About This Guide This manual describes how to physically set up your new 6865i IP Phone. Not all features listed are available by default and some may depend on your phone system or service provider. Contact your system administrator if you have any questions on what features and services are available to you on your system.

  • Page 5: Phone Parts

    Phone Parts When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone. Telephone Handset Handset Cord Two-Angle Stand Key Cards and Regulatory/ Safety Insert Plastic Cover Additional Accessories (Not Included) Wall Mount Kit...

  • Page 6: Ip Phone Keys

                   6865i Handset Volume Control   High Quality Speakerphone Mute Key   Message Waiting Lamp Keypad   Goodbye Key Callers List Key ...

  • Page 7: Key Description

    Redial Key - Accesses a list of the last 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number. Line/Call Appearance Keys - Connects you to a line or call. The Aastra 6865i IP Phone supports two line keys, each with LED indicator lights.
  • Page 8 IP Phone Keys Description Speaker/Headset Key - Transfers the active call to the speaker or headset, allowing handsfree use of the phone. Programmable Keys - When programmed, allows you to easily perform up to 8 specific functions (e.g. Services, Directory, Callers List, Intercom, etc...) and access enhanced services provided by third parties (e.g.

  • Page 9: Installation And Setup

    Installation and Setup The 6865i IP Phone can be setup to share a network connection with another network device. Power can be provided by the power adapter (sold separately), by an 802.3af compliant network power source, or with a PoE inline power injector.

  • Page 10: Connecting To The Network And To Power

    Installation and Setup Connecting to the Network and to Power Power Adapter Use the power adapter (sold separately) with your phone and plug your phone into a power source. Alert! For power, use only the GlobTek Inc. LPS adapter model no. GT-41080-1848 (sold separately) to connect from the DC power port on the phone to a power source.

  • Page 11: Connecting A Handset Or Headset

    Installation and Setup Connecting a Handset or Headset Handset Turn the phone over and locate the handset jack marked j. Insert one end of handset cord into the jack until it clicks into place. Then route the handset cord through the groove as shown in the illustration below. Attach the handset to the other end of the handset cord.

  • Page 12: Installation

    Desk Installation For desk installation of the 6865i IP Phone a reversible stand is included that attaches to the back of the phone above the various ports. Two viewing angles (35° low angle and 55° high angle) are available allowing users to personalize their phone viewing preference.
  • Page 13 Wall Installation The 6865i IP Phone can be mounted to a wall using the Aastra 6800i Series Wall Mount Kit (optional accessory). The 6800i Series Wall Mount Kit is designed to be used with all 6800i Series IP Phones allowing you to easily and securely mount your phone in one of two ways: •...
  • Page 14 Using the provided screws, attach the Wall Mount Base to the wall ensuring the Vertical Screw Lock Hole is facing up. Note: Depending on the wall type, you may need to use wall anchors. Two wall anchors are included with your 6865i IP Phone On the back of your phone, connect the provided Ethernet cable into the network port marked with .
  • Page 15 Installation and Setup Gently slide the Wall Mount Connector attached to your phone into the Wall Mount Base as illustrated in the figure below. Wall Mount Connector Attached to Wall Mount Base Note: For clarity, the phone attached to the Wall Mount Connector has been omitted in the figure above. Insert the locking screws into the Vertical and Horizontal Screw Lock Holes to secure the Wall Mount Connector to the Wall Mount Base.
  • Page 16 Installation and Setup Telco Wall Plate Installation To mount your 6865i IP Phone on top of an existing telco wall plate: Locate the wall mount insertion area on the back of the phone (above the various ports). Carefully insert the Wall Mount Connector into the insertion area of your phone (ensuring the Vertical Screw Lock Hole is facing up) and slide the Wall Mount Connector towards the right until it snaps in place.
  • Page 17 Wall Mount Base is able to slide in place. Note: Depending on the wall type, you may need to use wall anchors. Two wall anchors are included with your 6865i IP Phone Align the Wall Mount Base above the screw heads (ensuring the Vertical Screw Lock Hole is facing up) on the telco wall plate and pull down to lock the Wall Mount Base in place.
  • Page 18 Installation and Setup Gently slide the Wall Mount Connector attached to your phone into the Wall Mount Base as illustrated in the figure below. Wall Mount Connector Attached to Wall Mount Base Note: For clarity, the phone attached to the Wall Mount Connector has been omitted in the figure above. Insert the locking screws into the Vertical and Horizontal Screw Lock Holes to secure the Wall Mount Connector to the Wall Mount Base.

  • Page 19: Inserting The Key Card

    Installation and Setup Inserting the Key Card The key card contains label identification spaces for the 8 programmable keys. Insert the paper key card into the programmable key card slot on the front panel of the telephone using the inden- tation of the plastic for alignment.

  • Page 20: Accessing Your Options Via The Phone Ui

    Press the LEFT navigation key or the Goodbye key at any time to exit without saving changes. Accessing Your Options via the Aastra Web UI You can use the following procedure to access the phone options using the Aastra Web UI. Aastra Web UI Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
  • Page 21 The Network Status window displays for the IP Phone you are accessing. You can logout of the Aastra Web UI at any time by clicking Log Off. The side menu options that display in the Network Status window are dependant on whether you log in as an Administra- tor or User.

  • Page 22: Troubleshooting Solutions

    Troubleshooting Solutions Why is the light not coming on with a new voice mail message? Your phone system or service provider must provide “visual” message waiting service for this function to work. Check with your system administrator for more information. Why is my handset not working? Check to ensure that the handset cord is fully connected to both the phone and handset.

  • Page 23: Limited Warranty

    (1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the prod- uct at no charge, if returned within the Warranty Period.

  • Page 24: Limited Warranty (Australia Only)

    Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.

  • Page 25: Warranty Repair Services

    Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 26 Disclaimer Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

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