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Aastra Dialog 5446 IP Premium User Manual

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USER GUIDE
6/1553-DBC 446 01
E8
2010
07
08
Dialog 5446 IP Premium
IP Phone for MX-ONE™
USER GUIDE
T Wulff
twulff

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Summary of Contents for Aastra Dialog 5446 IP Premium

  • Page 1 USER GUIDE 6/1553-DBC 446 01 2010 Dialog 5446 IP Premium IP Phone for MX-ONE™ USER GUIDE T Wulff twulff...
  • Page 2 No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 3: Important User Information

    HONE FOR Important User Information WARRANTY AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.
  • Page 4 MPORTANT NFORMATION FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment gener- ates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful inter- ference to radio communications.
  • Page 5 IP P MX-ONE™ HONE FOR IMPORTANT SAFETY INSTRUCTIONS (ENGLISH) When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 6 INTRODUCTION This document is valid for MX-ONE Telephony System -– Telephony Switch and MX-ONE Telephony System – Telephony Server. Whenever only one system is applicable, this is specifically stated in the document. All the procedures, suffix digits, tone messages and times used in this document are according to the standard application system.
  • Page 7 IP P MX-ONE™ HONE FOR Important Safety Instructions Save these instructions. Read these safety instructions before use! Note: When using your telephone or connected equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury. Follow instructions in the equipment's user guide or other docu- mentation.

  • Page 8: Dialog 5446 Description

    5446 D IALOG ESCRIPTION Dialog 5446 Description The Dialog 5446 IP phone (also known as DBC 446) has a backlit display with a 478 x 270 pixel color touch screen. Most features are acti- vated from the display, and the phone is equipped with a stylus for this purpose.
  • Page 9 IP P MX-ONE™ HONE FOR Figure 2: Dialog 5446 IP: Back View All connections at the back of the phone are marked for easier identifi- cation. The tiltable stand makes it easy to connect the cables, and allows you to adjust the angle of the phone. Table 1 Phone Connections Connection Description (Optional) The phone is powered by an external 24 V...
  • Page 10 5446 D IALOG ESCRIPTION If the telephone is equipped with a gigabit Ethernet unit (DBY 412 02) and connected to a 1 gigabit LAN, it can be powered by a power adapter, or by a power hub. If the telephone has the gigabit Ethernet unit installed, and is connected to a 10/100 megabit LAN, the telephone has to be powered by a power adapter.
  • Page 11 IP P MX-ONE™ HONE FOR Keypad The phone is equipped with a standard alpha numeric keypad and 7 function keys used for the most basic telephony functions, see table below. Most other telephony functions are invoked from the display, see 3.3 Display on page 12.
  • Page 12 5446 D IALOG ESCRIPTION Navigation Typically, you can highlight and select a display item such as an option or a setting in one of the following ways: Highlight the item using the navigation key and select it by tapping the Select button (or relevant button).
  • Page 13 IP P MX-ONE™ HONE FOR Figure 4: Display Menu The top of the display contains a menu bar with tabs that each open a page where you can access a number of services that are available for your extension. The tabs are, from left to right, applications and settings, name keys, messages, main page, call list, contacts, and internet.
  • Page 14 5446 D IALOG ESCRIPTION 3.3.1 Menu Tabs The menu tabs appear in the menu bar at the top of the display window. To open a page, tap the tab icon. Tap the applications and settings tab to open the Applications and Settings page, which contains the sub-pages My Presence, My Settings and My administrator Settings.

  • Page 15: Message Icons

    IP P MX-ONE™ HONE FOR Tap the web browser tab to open the Internet page where you can enter web address you wish to load. For more information on the web browser, see 16 Web Browser on page 82. 3.3.2 Message Icons On the right side of the main page, a number of message icons may appear in different situations.

  • Page 16: Indicator Lights

    5446 D IALOG ESCRIPTION Soft keyboard. The built-in soft keyboard appears as an icon on pages where it is possible to enter text, for example when you want to add a contact by typing the name and number manually. Tap the icon to enlarge the keyboard. By tapping the keyboard buttons at the bottom of the soft keyboard, you can change character sets, and switch between numbers and letters.

  • Page 17: Ring Signals

    IP P MX-ONE™ HONE FOR Dial tone Special dial tone Ring tone or queue tone Busy tone Congestion tone Vacant number tone Call waiting tone or verification tone Intrusion tone Conference tone* Connection in progress tone * The conference tone can be disabled by the system administrator. Note: The ring tones differ depending on the country where the phone is being used.

  • Page 18: Display Text

    5446 D IALOG ESCRIPTION Internal ring signal External ring signal Recall signal (Callback reminder) Note: The ring signals differ depending on the country where the phone is being used. 3.5.2.1 Ringing Volume To adjust the ring volume, press the - and + keys on the phone in idle mode (when no call is connected), or when the phone is ringing.

  • Page 19: Handset And Speakerphone

    IP P MX-ONE™ HONE FOR Handset and Speakerphone 3.7.1 Handsfree Most features are described using the handset. However, you can answer and make calls without using the handset. 3.7.2 Using the Handset and the Headset In handsfree mode, you do not lift the handset to start a procedure, and instead of replacing the handset after a call, you press the C key (Clear).

  • Page 20: Using The Headset

    5446 D IALOG ESCRIPTION Headset 3.8.1 Using the Headset Using a headset enables you to make and receive calls without using the handset. Make a call Press and dial the desired number and. In headset preset mode, you are not required to press the headset key.

  • Page 21: Starting The Phone

    IP P MX-ONE™ HONE FOR Note: The headset preset mode can only be activated and deactivated when the phone is in idle mode. When you lift the handset to answer an incoming call, the call is automatically connected to the handset, regardless of which preset mode is active. Starting the Phone Starting and Logging On Depending on the settings in your network and telephony system, the...

  • Page 22: Logon Options

    TARTING THE HONE Continued startup procedure After you have logged on successfully, the display shows the logon prog- ress. When the self test, has been successfully completed, the phone either logs on automatically, or prompts you to enter your extension number and PIN or password.
  • Page 23 IP P MX-ONE™ HONE FOR Log Off Allowed: You are allowed to log on and log off the phone. This is the most common option. Default Number Used: The phone is always logged on with a default number. You cannot log on or log off. This option can be used for phones in conference rooms, receptions, and so on.

  • Page 24: Logging Off The Phone

    TARTING THE HONE Note: It is not possible to log off a phone that has been programmed for this option. 4.2.3 Option 3: Permit Individual Log On The phone is logged on with the default number, but you can log on with your individual number and get your personal categories.

  • Page 25: Free Seating

    IP P MX-ONE™ HONE FOR Select Administrator Settings and then Log Off Restriction. For a description of the log off restriction settings, see 4.2 Logon Options on page 22. Note: The logoff restriction currently selected is marked with a filled radio button.

  • Page 26: Incoming Calls

    NCOMING ALLS Incoming Calls Incoming calls are indicated by a ring signal and a presentation of name or number or both on either line button. The ring signal differs depending on whether the incoming call is internal or external: • Internal calls are identified by one long signal followed by a long pause.

  • Page 27: Answer A Second Incoming Call

    IP P MX-ONE™ HONE FOR Select Administrator Settings and then Auto answer. The current setting is displayed. Answer a Second Incoming Call (Available in H.323 phones only) If your phone is set to use the H.323 protocol, you have the option of using two access lines for incoming and outgoing calls (Line 1 and Line 2) and a third access line for outgoing calls only (Inquiry).

  • Page 28: Parallel Ringing

    NCOMING ALLS Press the numeric key 8 and start the conversation. Parallel Ringing Parallel ringing makes it possible for an incoming call to ring several phones simultaneously and for the call to be answered on any of the ringing phones. The main advantage is that you do not risk losing any incoming calls.

  • Page 29: Outgoing Calls

    IP P MX-ONE™ HONE FOR Outgoing Calls Making Calls 6.1.1 Calling an Extension To make a call to another extension, do the following: H.323 Phones Lift the handset and wait for a dial tone. Dial the desired extension number and wait for an answer. SIP Phones Lift the handset and wait for a dial tone.

  • Page 30: When You Receive A Busy Tone Or No Answer

    UTGOING ALLS Note: Instead of dialing the number using the keypad, you can use speed dialing keys. For more information, see 6.6 Speed Dialing on page 37. (For SIP phones you always have to tap the Call button in order to initiate a call.) 6.1.3 Called Extension has Message Diversion Enabled When a caller is calling to a party which has message diversion active,...
  • Page 31 IP P MX-ONE™ HONE FOR H.323 Phones Tap the Callback button. Replace the handset when the callback indicator icon is high- lighted. SIP Phones Press the numeric key 6. Replace the handset when the callback indicator icon is high- lighted. When the phone rings, lift the handset (or press the loudspeaker button to use the speakerphone).
  • Page 32 UTGOING ALLS 6.2.1.4 Canceling a Single Callback To cancel a single callback, do the following: H.323 Phones Lift the handset and wait for a dial tone. Dial # 37 * extension number #. The callback indicator icon is turned off. Replace the handset.

  • Page 33: Call Waiting

    IP P MX-ONE™ HONE FOR SIP Phones Press the numeric key 6 and wait for a dial tone. Dial the complete external number, part of it or no number. Dial # and tap the Call button. The callback indicator icon is high- lighted.
  • Page 34 UTGOING ALLS If you need to get through to a busy extension, you can inform the exten- sion that there is a call waiting. Call Waiting is indicated either by a tone (if the busy extension is an analog phone extension), or as a second call (if the busy extension is a digital system phone or an IP phone).

  • Page 35: Emergency Calls (Sos Calls)

    IP P MX-ONE™ HONE FOR To request a bypass ordered by an extension, do the following: H.323 Phones Lift the handset and wait for a dial tone. Dial * 60 * wanted number #. Wait for answer. SIP Phones Lift the handset and wait for a dial tone. Dial * 60 * wanted number # and tap the Call button.

  • Page 36: Individual External Line

    UTGOING ALLS Individual External Line To call an individual external line, do the following: H.323 Phones Dial * 0 * individual external line number # route access code and external number. SIP Phones Dial * 0 * individual external line number # route access code and external number and tap the Call button.

  • Page 37: Speed Dialing

    IP P MX-ONE™ HONE FOR Select the desired contact and tap the Call button, or press the navigation key, and wait for an answer. Note: The call list is cleared in case of power failure or in case another user (extension number) logs on to the same phone. Speed Dialing Frequently used phone numbers can be stored as speed dialing numbers in the exchange.

  • Page 38: Monitoring Keys

    UTGOING ALLS H.323 Phones Lift the handset and wait for a dial tone. in the menu bar to open the Name Keys page. Tap the desired name key button and wait for an answer. SIP Phones Lift the handset and wait for a dial tone. in the menu bar to open the Name Keys page.

  • Page 39: Number Presentation Restriction

    IP P MX-ONE™ HONE FOR • An incoming call is received by the monitored extension (the indi- cator light flashes quickly and the calling party number appears in the display, if available). • The monitored extension is busy (the indicator light is turned on). •...

  • Page 40: During Calls

    URING ALLS During Calls Inquiry When you have an ongoing call on Line 1, you can make an inquiry to another extension or to an external line. 7.1.1 Making an Inquiry To make an inquiry to a third party during an ongoing call, do the following: H.323 Phones Tap Inquiry.
  • Page 41 IP P MX-ONE™ HONE FOR Replace the handset or press C to terminate the connected call. Transfer You can transfer a call to another extension (in your exchange or private network), to an external number, or to the operator. If you have several parked calls, the call that was parked last will be transferred.
  • Page 42 URING ALLS Tap the Conference button. Repeat the procedure to add more conference members. Replace the handset or press C to leave the conference. SIP Phones Tap the Line. Dial the number to the third party and wait for an answer. Tap the Call button.

  • Page 43: Sending Caller Identity Code At Transfer

    IP P MX-ONE™ HONE FOR 7.4.1 Resuming a Call On Hold To resume a call that has been put on hold, do the following: Tap the Line button where you have the parked call. 7.4.2 Resuming a Call On Common Hold (Available in H.323 phones only) To resume a call that has been put on common hold, do the following: Tap the Line button where you have the parked call.

  • Page 44: Call Forwarding

    ORWARDING must use Dual Tone Multi-Frequency (DTMF) signals, also known as suffix dialing. The suffix dialing function is always active for all calls in speech. All digits entered are automatically converted by the exchange into DTMF signals, which then are transmitted along the connected lines. SIP Phones When communicating with and controlling a voice mail system, or for example, retrieving information through your telephone about your bank...
  • Page 45 IP P MX-ONE™ HONE FOR 8.1.1 Ordering Follow-me From Own Phone From the Display To order Follow-me from the display, do the following: Tap the Presence button at the bottom of the display window. Select Follow-me. Enter the extension number of the answering position and tap OK. The Follow-me indicator icon is highlighted.
  • Page 46 ORWARDING 8.1.3 Ordering Follow-me From Another Phone You can order follow-me of your own extension number from another telephone. The first step is to allow that follow-me is permitted to be done from another telephone. Do the following from your own telephone: Press Presence.
  • Page 47 IP P MX-ONE™ HONE FOR 8.1.4 Canceling Follow-me from Another Phone To cancel Follow-me from another phone, do the following: H.323 Phones Lift the handset and wait for a dial tone. Dial # 21 * own extension number # and wait for a dial tone. Replace the handset.

  • Page 48: External Follow-Me

    ORWARDING 8.1.6 Canceling Follow-me Remotely To cancel remote programming of follow-me from another telephone than the telephone with the diverted number: H.323 Phones Lift the handset and wait for dial tone. Dial #21*diverted extension number#. Replace the handset. The indication of the active follow-me on the telephone with the diverted number disappears, if there is no additional diversion remaining.
  • Page 49 IP P MX-ONE™ HONE FOR Tap the Presence button. Select the External Follow-me menu. Enter the external number and tap OK. The Follow-me indicator icon is highlighted. From the Keypad H.323 Phones Lift the handset and wait for a dial tone. Dial * 22 #.
  • Page 50 ORWARDING Replace the handset. SIP Phones Lift the handset and wait for a dial tone. Dial # 22 # and tap the Call button. The dial tone and the Follow-me indicator icon are turned off. Replace the handset. 8.2.3 Ordering External Follow-Me Remotely With this feature you can order external follow-me of any extension number from any telephone.

  • Page 51: Selecting A Profile

    IP P MX-ONE™ HONE FOR 8.2.4 Canceling External Follow-me Remotely To cancel the remote programming of external follow-me for another extension, do the following: H.323 Phones Lift the handset and wait for a dial tone. Dial #22* diverted extension number #. Replace the handset.

  • Page 52: Managing Contacts

    ANAGING ONTACTS Managing Contacts From the Contacts page you can add, edit, and search contacts. • You can add and edit contacts either by pressing the keys on the phone keypad, or by tapping the keys on the built-in soft keyboard. Activate the soft keyboard by tapping the keyboard icon.

  • Page 53: My Dialog Contacts

    IP P MX-ONE™ HONE FOR Enter the phone number, password, and the IP address to the phone. • The password is the same as the one you use to access the web interface. • You will find the IP address in the phone's administrator settings menu.

  • Page 54: Corporate Directory

    ORPORATE IRECTORY to open the Call List page. Select AddContact and enter the number you wish to add. Click Save to make the contact available in the phone. Note: Numbers beginning with the digit 0 are preceded by the digit or digits required to reach an external line.
  • Page 55 IP P MX-ONE™ HONE FOR 10.1 Searching a Contact in the Corporate Direc- tory To search a contact in the corporate directory, do the following: - Corporate Directory - Select. The page with search criteria is shown. Tap on one of the input field and enter the search criteria and press Search.

  • Page 56: Presence Information

    RESENCE NFORMATION Go forward to the next page. Stop searching. Refresh the screen. Go to the search home page. View the alphanumerical keyboard. You can call by tapping on the number for the wanted contact. It is also possible to view the details by tapping on Details. From Details it is also possible to add the contact into the Personal Contact by tapping on Add to contacts.

  • Page 57: Canceling Absence

    IP P MX-ONE™ HONE FOR Select an absence reason and enter date or time of return (if required). Tap OK. The Follow-me indicator icon is highlighted. 11.2 Canceling Absence To cancel the absence feature from your phone, tap to the right in the display window.
  • Page 58 ESSAGES To call the party that requested MMW, tap the Message button. A call is initiated to the number that requested message waiting. After answer you have to dial the procedure to cancel manual message waiting so the indicator icon is turned off. When you are calling the party that requested manual message waiting, the number appears in the display.
  • Page 59 IP P MX-ONE™ HONE FOR 12.2.3 Canceling MMW Indication to another Extension To cancel manual message waiting to another extension, do the following: H.323 Phones Lift the handset and wait for a dial tone. Dial # 31 * extension number #. Replace the handset.

  • Page 60: Group Features

    ROUP EATURES Group Features 13.1 Group Call-pick-up The group call-pick-up feature allows any member of a group to answer any individual calls to the members of that group. 13.1.1 Own Group If you are a member of a call-pick-up group, you can answer calls to any other member (extension) in the group: H.323 Phones Lift the handset and wait for a dial tone.

  • Page 61: Group Hunting

    IP P MX-ONE™ HONE FOR 13.2 Group Hunting An internal group hunting number is a common directory number for a group of extensions. Calls to the group will be indicated at a free exten- sion in the group. 13.2.1 Answering a Group Call A group call is answered in the normal way.

  • Page 62: Other Useful Features

    THER SEFUL EATURES SIP Phones Lift the handset and wait for a dial tone. Dial # 21 # and tap the Call button. The dial tone and the follow-me indicator icon are turned off. Replace the handset. Other Useful Features 14.1 Account Code An account code is a code that makes it possible to charge a call to an...

  • Page 63: Alarm Extension

    IP P MX-ONE™ HONE FOR H.323 Phones Lift the handset. Dial * 61 * account code #, where 61 is the standard function code for using account code. If provided, a dial tone is received. Dial the external number. Replace the handset to end the call. SIP Phones Lift the handset.
  • Page 64 THER SEFUL EATURES 14.3.1 General Each authorization code has a Call Information Logging (CIL) code linked to it. The CIL code is used as the calling party's identity. Each authorization code also has a common category or common service profile linked to it. When you make a call using an authorization code, the category or common service profile is used instead of the extension profile.
  • Page 65 IP P MX-ONE™ HONE FOR 14.3.2 Common Authorization Code Procedures If the extension you are using has a common authorization code associ- ated with it, you need to follow the procedures below in order to make calls, and lock and unlock the extension. 14.3.2.1 Dialing From an Extension With a Common Authorization Code To make a call from an extension with a common authorization code, do...
  • Page 66 THER SEFUL EATURES When you hear a verification tone, the extension is locked. SIP Phones Dial * 73 * authorization code # and tap the Call button. 73 is the standard function code for common authorization code locking and unlocking. When you hear a verification tone, the extension is locked.
  • Page 67 IP P MX-ONE™ HONE FOR 14.3.3 Individual Authorization Code Procedures If the extension you are using has an individual authorization code asso- ciated with it, you need to follow the procedures below in order to make calls, to lock and unlock the extension, and to change the authorization code.
  • Page 68 THER SEFUL EATURES When you hear a verification tone, continue to dial the external number. SIP Phones Dial * 75 * authorization code * DIR # and tap the Call button. 75 is the standard function code for individual authorization code dialing, and DIR is your own directory number.
  • Page 69 IP P MX-ONE™ HONE FOR 14.3.3.4 Unlocking an Extension with an Individual Authorization Code To unlock an extension with an individual authorization code, do the following: H.323 Phones Dial # 76 * authorization code #. 76 is the standard function code for individual authorization code locking and unlocking.

  • Page 70: Direct In-Dialing

    THER SEFUL EATURES SIP Phones Dial * 74 * previous authorization code * new authorization code # and tap the Call button. 74 is the standard function code for changing of individual authori- zation code. When you hear a verification tone, the individual authorization code has been changed.

  • Page 71: Hot-Line (Non-Dialed Connection)

    IP P MX-ONE™ HONE FOR To request a general deactivation, do the following: H.323 Phones Lift the handset and wait for a dial tone. Dial # 001 #. Replace the handset. SIP Phones Lift the handset and wait for a dial tone. Dial # 001 # and tap the Call button.

  • Page 72: Malicious Call Tracing

    THER SEFUL EATURES Note: The least expensive way is not always the shortest distance. 14.8.1 Making an Outgoing Call using LAC To make a call using LAC, do the following: H.323 Phones Lift the handset. Dial the LAC. If provided, a dial tone is received. Dial with the external number.

  • Page 73: Night Service

    IP P MX-ONE™ HONE FOR The Malicious Call Tracing (MCT) feature allows you to signal to the public switched phone network (PSTN) that you have received a mali- cious call, before the call is disconnected. If the calling subscriber clears the call, the external line can be held for a limited period of time, during which you can invoke the feature.
  • Page 74 THER SEFUL EATURES 14.10.3 Night Service Flexible Flexible night service means that the operator can re-route calls to a certain extension during restricted hours. Flexible night service permits you to select an external line and connect it directly to Line 1 or 2 on your phone. This is convenient when you expect important calls after office hours and wish to get them without delay.

  • Page 75: Personal Number

    In most cases the personal number is the same number as your directory number. You are recommended to use Aastra Communication Assistant for setting up personal number profiles. To change the contents of the profile or the Aastra Communication Assistant, contact the system administrator.

  • Page 76: Recorded Voice Announcement (Rva)

    ETTINGS 14.12 Personal Number Key Monitoring (PEN Key) PEN key is used to activate or de-activate personal number list 1 on other extensions. A typical example where this feature is used is in a boss secretary appli- cation; the telephone of the boss is monitored by the telephone of the secretary.

  • Page 77: Telephone Settings

    IP P MX-ONE™ HONE FOR Alternatively, you can activate the feature by doing the following: Tap the Presence button at the bottom of the main page and select Free on 2nd line. Select Yes and tap Save. until you return to the main page. 15.2 Telephone Settings The page My Settings includes a number of telephone settings that you...

  • Page 78: Time And Date

    ETTINGS signal you choose will be used with different ring cadences for each call type. You can also distinguish between callers by giving each phone number its own ring signal. 15.2.2.1 Setting the Ring Character Ring tones are generated by a tone ringer in the phone loudspeaker. To change the ring tone, do the following: From the My Settings page, select Ring Signals.
  • Page 79 IP P MX-ONE™ HONE FOR 15.2.3.2 Changing the Date Format To change the date format, do the following: From the My Settings page, select Time & Date. Select Date Format. Select a date format. Example: ww dd mmm yyyy can be expressed as Fr 30 Mar 2007.

  • Page 80: Option Unit

    ETTINGS 15.2.5 Backlight To change the display backlight, do the following From the My Settings page, select Backlight. Drag the backlight bar to the desired position by tapping the desired position, or by pressing left or right on the navigation key. •...

  • Page 81: Network Settings

    IP P MX-ONE™ HONE FOR 15.2.8 Password or PIN Page Select My Settings and then the Password or PIN page. This menu is used for the following: • The user can change the PIN used as when registering the phone to the system.

  • Page 82: Opening The Web Browser

    ROWSER Web Browser The Dialog 5446 IP phone has a built-in web browser which can be accessed from the menu bar at the top of the display window. 16.1 Opening the Web Browser To open the web browser, do the following: in the menu bar to open the Internet page, see below.

  • Page 83: Exiting The Web Browser

    IP P MX-ONE™ HONE FOR The go/exit button. Tap to go to the web address you have entered in the address field at the top of the Internet page. The bookmark button. Tap to open the list of bookmarks. The back navigation button. Tap to return to the last web page you viewed.

  • Page 84: Accessing The Telephone's Web Interface

    NTERFACE . Tap Yes to confirm and return to the main page with the menu bar at the top. Note: If you wish to continue browsing the web, tap No. Web Interface You can access your IP phone from the web browser in your PC, and manage your phone remotely.

  • Page 85: Troubleshooting

    IP P MX-ONE™ HONE FOR Note: If you have forgotten your password, contact the system admin- istrator. Click the plus signs to open the sub menus. Click on the desired feature. You can select among the following features: Contacts. Select if you want to add or delete entries. Call list Select if you want to delete the call list.

  • Page 86: List Of Features And Procedures

    IST OF EATURES AND ROCEDURES Trouble Cause Solution You receive a You are not allowed Call the operator and congestion tone to call the area code. ask for help to when you dial an establish the call. area code The phone does not The network settings Contact your system work properly...
  • Page 87 IP P MX-ONE™ HONE FOR to order: - busy extension or no reply Press key 6 - busy external line Press key 6 to cancel: - busy extension or no reply #37*extension number# - busy external line #37*external number# - all ordered callbacks #37# BYPASS *60*B-number#...
  • Page 88 IST OF EATURES AND ROCEDURES FOLLOW-ME to order from own extension *21*B-number# to cancel from own extension #21# to cancel from answering #21*A-number # position to order new follow-me *21*A-number*C-number# position to order from another *21*extension extension number to divert * number of follow-me position# to cancel from another #21*diverted extension...

  • Page 89: Telephony Function Codes

    IP P MX-ONE™ HONE FOR to cancel #84# NUMBER PRESENTATION *42# B-number RESTRICTION REBOOT Press the keys C, mute and # simultaneously for at least one second SOFTWARE VERSION Press the keys C, *and 4 simultaneously for at least one second TRANSFER Press key C or hang up handset...
  • Page 90 ELEPHONY UNCTION ODES Intrusion France: 8 New Zealand: 8 Sweden: 8 Call Waiting Indication France: 6 New Zealand: 6 Sweden: 4 Call Back France: 5 New Zealand: 5 Sweden: 5 Common Parking or Individual France: 4 Call Pick-up New Zealand: 4 Sweden: 6 Service Codes General Deactivation...
  • Page 91 IP P MX-ONE™ HONE FOR Malicious Call Tracing Calling Line Identification Restriction Per Call By-pass of Diversion North America: 1 Account Code Predialing Finland: 71 Norway: 71 Authorization Code Predialing Germany: 75 The Netherlands: 75 North America: 6 Sweden: 75 Lock/Unlock Common North America: 71 Authorization Code...
  • Page 92 ELEPHONY UNCTION ODES Conference Maximum number of parties when external lines are connected Maximum number of parties in a conference Maximum number of public North America: 6 trunk lines in a conference Maximum number of external North America: 6 lines in a conference PBX Operator Service Codes Selection of a specific line North America: 3...

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