Operational Check For The Remote Control; Table 3-3 Operational Check - Motorola DCT6400 Series Installation Manual

3-14 Installation
Code Description
Failed to lock OOB
Eb 11
frequency
Eb 12 No COAC message
received
Eb 13 No DLC message
received
Eb 14 Bad object type or class
No matching Platform
Eb15
ID found
Object size mismatch
Eb18
Object size failed range
Eb19
check
Eb20 Invalid SUDB pointer

Operational Check for the Remote Control

The operational check tests the communication link between the remote control and the set-top.
Table 3-3 lists the operational check procedures:
Table 3-3
Operational check
Feature Testing Procedure
Power on Press
Tune to the output channel of the set-top (channel 3 or 4).
Channel selection Scan through the channels using the
Tune to several channels by entering the channel number using the numeric keys.
Volume control Press
lowest level, and to a comfortable level.
Press
If the set-top does not operate properly, refer to Section 5, "Troubleshooting".
DCT6400 Series Installation Manual
When Error Occurs
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After the LED displays dl, indicating failed
during attempted download
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After the LED displays dl, indicating failed
during attempted download
After the LED displays dl, indicating failed
during attempted download
After plugging the set-top into an electrical
outlet to begin the boot cycle
to turn on the set-top.
POWER
+ or - on the remote control to increase the volume to its upper limit,
VOLUME
to turn the sound off. Press
MUTE
Action Required
Ensure proper cable
connections
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
None
+ or - keys.
CHANNEL
again to restore the sound.
MUTE