Troubleshooting - Buffalo B100 Owner's Installation And Operation Manual

Troubleshooting

Problem Possible Cause
Power on, stove not Set point temperature is less than 2.1
firing degrees above current room temperature
Hopper empty of pellets
Auger was not primed at time of start-up
Stove goes into start-
Burn pot dirty
up (Su) but not firing
No fuel feed
(eventual FA1 error)
Failed exhaust blower snap switch
Stove starts, runs,
Hopper empty of pellets
then at some point
Feed rate set too low
FA1 faults (no
unburned pellets
remain in the burn pot) No fuel feed
Stove starts, runs,
then at some point
FA1 faults (unburned Overheat condition, feed rate set too high
pellets found in burn
pot)
No power to the stove
Hopper empty of pellets
Rear hopper lid open
Burn chamber door not completely latched
Ash pan not securely installed
Vacuum line broken, loose or obstructed
No fuel feed
Exhaust vent system plugged or obstructed
Exhaust blower requires lubrication
Auger jammed
Auger motor failure
Vacuum switch failure
Exhaust blower failure
Exhaust blower and
Stove cooling down after shut down (both
circulation blower will
may remain on for 30 mins or longer)
not turn off
Power to stove recently turned on, exhaust
blower will run for 30 mins at power-up
Exhaust blower runs
Stove has FA1 faulted (no fire in the stove),
with no fire in the
exhaust blower will run for 30 mins
stove
Stove has recently shut down, exhaust
blower will run for 30 mins
Required Action
Increase set point temperature or transfer into
and operate stove in User Control Mode
Fill hopper with pellets
Clean burn pot, prime auger, restart stove
Clean burn pot
See No Fuel Feed below
Inspect, test and replace exhaust blower snap
switch
Fill hopper with pellets
Increase base feed rate of stove using "Set-up
Mode"
See "No fuel feed" below
Reduce base feed rate of stove using "Set-up
Mode"
Confirm that stove is plugged into a grounded
120V AC electrical outlet and the outlet is
supplying power to the appliance
Fill hopper with pellets
Close rear hopper lid
Close burn chamber door
Securely install ash pan
Inspect, reattach, clear or replace vacuum line
Inspect and clean exhaust vent system
Lubricate exhaust blower as identified in this
manual
Inspect auger and clear jam (power cord
disconnected)
Test auger motor, replace if failed
Test vacuum switch, replace if failed
Test exhaust blower, replace if failed
None, normal operation
None, normal operation
See "Stove not firing" section above
None, normal operation
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