Table of Contents
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Troubleshooting
Understanding error messages and flashing lights
Resolving unsuccessful or slow printing
Clearing paper misfeeds or jams
Solving print quality problems
Solving specialty media problems
If your printer has a problem, make sure:
Your printer is on.
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You removed the stickers and tape from the bottom of the ink cartridges. For help, see
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The paper is loaded correctly. For help, see
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You installed both of the ink cartridges. The Dell Personal Inkjet Printer J740 will only work if you have both cartridges installed.
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If you experience other problems not found in the User's Guide, refer to your Owner's Manual, or open the Dell Printer Solution Center.
Understanding error messages and flashing lights
Use this section to understand printer software error messages on your computer screen and blinking lights on your printer.
Paper Jam message
For help clearing a paper jam, see
Ink Low message
Ink Low messages appear as the ink levels in your cartridges decrease.
When this message appears, you can:
Click OK.
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Order a new cartridge by contacting the Dell Web site at www.dell.com/supplies.
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For more help, refer to the Owner's Manual, or open the Dell Printer Solution Center.
The paper feed button is blinking
Loading
paper.
Printer has a paper
jam.
Replacing an ink
cartridge.
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