Troubleshooting; Basic Problems - Dell 1710 User Manual

Troubleshooting

Basic Problems

Print Quality Problems
Calling For Service
Basic Problems
Use the following table to find solutions for printing problems you encounter. If you cannot fix the problem,
contact Dell at support.dell.com. You may have a printer part that requires cleaning or replacement by a
service technician.
The print is getting light, but the Toner Low
not on.
Remove the toner cartridge and firmly shake it from side-to-side and front-to-back several to
use the remaining toner, and then reinsert it and continue printing. Repeat this procedure
multiple times until. the print remains faded. When the print remains faded, replace the toner
cartridge. See Replacing the Toner Cartridge
The Toner Low
Remove the toner cartridge and firmly shake it from side-to-side and front-to-back several to
use the remaining toner, and then reinsert it and continue printing. Repeat this procedure
multiple times until the print remains faded. When the print remains faded, replace the toner
cartridge. See Replacing the Toner Cartridge
The Toner Low
The imaging drum is approaching full and will need replacing. Immediately order a new imaging
drum and see Replacing the Imaging Drum
The Toner Low
The imaging drum is full and needs replacing. The printer will not print any more pages until the
imaging drum is replaced. See
The Load Paper light
or 550-sheet tray.
Make sure the tray is pushed all the way in.
The printer is on and the Error light
Make sure the printer cover is closed.
for more information.
/Replace Drum
for more information.
/Replace Drum
for more information.
/Replace Drum
Replacing the Imaging Drum
is on, even though there is paper loaded in the 250-sheet
is on.
/Replace Drum
light is on (not blinking).
light is blinking.
and the Error lights are blinking.
for more information.
light is